Creek Hotel and Residences El Gouna

Hotels
9.2 (996 reviews)
El Gouna Entrance , Hurghada , eg

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good food
Cons:
Weak hospitality from some staff
Distance from central Gouna

Categories

Cleanliness
9.4
Most guests praised cleanliness, noting that the hotel was spotless and well-maintained.
Service
9.76
Exceptional service was highlighted with many compliments on the friendliness and professionalism of the staff.
Location
8.41
Some feedback mentioned the distance from central Gouna, which affected the location's score.
Room Quality
9.36
Rooms were described as big, clean, and with good views, contributing to a positive impression.
Amenities
8.89
Amenities received mixed feedback but generally noted as nice though older.
Value for Money
9.35
Overall good value was indicated, with many guests feeling satisfied with their stay.
Food and Beverage
8.9
The food received praise for variety and quality, particularly the breakfast offerings.
Overall Experience
9.56
Overall, guests had an amazing stay and recommended the hotel highly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:50

Property Description

Luxurious 5-Star Accommodation in Hurghada

Exquisite Amenities: Enjoy an outdoor swimming pool, fitness center, terrace, kids' club, and bar. Free WiFi and room service are available for a comfortable stay.

Elegant Rooms: Indulge in air-conditioned rooms with flat-screen TV, safety deposit box, and private bathroom. Some rooms feature a kitchenette with a fridge and microwave.

Delicious Dining Options: Start your day with a buffet, à la carte, or continental breakfast. Savor local and international cuisine at the on-site restaurant, with vegetarian, dairy-free, and halal choices.

Book your stay at Creek Hotel and Residences El Gouna for a luxurious and memorable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

9.2
Based on 996 reviews
Cleanliness: 9.4
Service: 9.76
Location: 8.41
Room Quality: 9.36
Amenities: 8.89
Value for Money: 9.35
Food and Beverage: 8.9
Overall Experience: 9.56
N
Nadine couple eg
9
2026-07-17 via Nuitee
A
Ahmed family_with_children eg
9
Pros:

Great hospitality for reception team and specially Alaa

Cons:

There is no variety on food specially for breakfast

2026-07-17 via Nuitee
S
Sara family_with_children nl
10
I advise every person to visit
Pros:

Eet dancing comfortably

Cons:

Nothing

2026-07-17 via Nuitee
S
sara solo_traveller eg
10
Execellent hotel
Pros:

The staff was amazing, Mr.Mohamed,Mr Eid and the reception team,Mr.Ahmed and the dinning team and Mr Mahmoud were so helpful and nice.

Also,the hotel's calm and realxing vibes specially the lagoon and private pools were the highlight of our stay,food was lovely and rooms were clean.

Cons:

Maybe how far the hotel is from the downtown as it feels a bit isolated.

2026-07-16 via Nuitee
S
sara solo_traveller eg
10
2026-07-16 via Nuitee
K
khaled family_with_children eg
9
2026-07-15 via Nuitee
K
khaled family_with_children eg
9
2026-07-15 via Nuitee
S
Solaf family_with_children dk
10
Det er et godt sted, men hotellet ligger lidt langvæk fra byen
Pros:

Ja

2026-07-15 via Nuitee
K
khaled family_with_children eg
9
Pros:

Very swift response of the staff,
Room’ tools and stuff are really complied the 5 starts hotel,
So kind and polite staff, specially all guys are helpful in the restaurant

Cons:

Pool needs to be bigger, Zaytouna beach needs more facilities

2026-07-15 via Nuitee
S
Sabah family_with_children fr
9
2026-07-15 via Nuitee
M
Mostafa couple eg
10
Thanks for everything
Pros:

الاستقبال علي احسن وجه والخدمه ممتازه والراحه والخصوصيه
الريسبشن متفاهم جدا
وا / علاء من الريسبشن
باسم صلاح من البلمان

2026-07-14 via Nuitee
M
Mostafa couple eg
10
Thinks for every thing
Pros:

الفندق ممتاز والخدمه ممتازه والنظافه والخصوصيه
وبشكر ا/ علاء من الريسبشن
وباسم صلاح من البلمان

2026-07-14 via Nuitee
A
Ayman couple eg
9
2026-07-13 via Nuitee
H
haitham solo_traveller ae
9
Pros:

The friendly stuff, and cleanness.

2026-07-12 via Nuitee
F
Fatma family_with_children eg
5
It wasn’t good experience, I won’t come again
Pros:

Staff were good and decent

Cons:

Small place , food wasn’t good quality nor variety , beach so Far you must pay to TikTok to transfer

2026-07-11 via Nuitee
M
Mohamed family_with_children eg
10
Everything was perfect, and the staff made our stay truly special.
Pros:

Amazing hotel with outstanding service! The hotel was very clean, comfortable, and exceeded our expectations.

A special thank you to Alaa, Mohamed, Bassem, and Mr. Eid from the Front Office, Mr. Ahmed from F&B, and Ahmed from Reservations. They all went above and beyond to make sure we were happy throughout our stay. Their kindness, professionalism, and genuine care made this one of the best hotel experiences we’ve ever had.

Highly recommended, and we can’t wait to come back!

Cons:

Nothing

2026-07-09 via Nuitee
L
Lina couple eg
10
2026-07-09 via Nuitee
M
Mohamed family_with_children eg
10
Very Perfect and Wonderful Vacation ❤️
Pros:

Nice Rooms Kinds Staff

Cons:

Nothing

2026-07-09 via Nuitee
M
Mohamed Refaai solo_traveller eg
1
The dirtiest place on earth
Pros:

Nothing

Cons:

Very very very dirty .... worms and bugs allover the plance and i wanted to check out but the transection was done .... not even 2 stars hotel not recommended at all ... fake reviews

2026-07-08 via Nuitee
S
Shalaby solo_traveller eg
8
Pros:

Staff were really friendly, hotel facilities were very nice and clean. Location was great

Cons:

The quality of the food and drinks in the restaurant.
No privacy ( for girls) in the spa area.
The lagoon water was not that clean.

2026-07-06 via Nuitee