Hotel Komar

Hotels
4 (1 reviews)
Lira - Soroti Road Hotel Komar, Plot 7, Soroti Road - Lira City , Lira , ug

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Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
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Property Description

Luxurious Accommodation
Indulge in 4-star luxury at Hotel Komar in Lira, offering an elegant stay with a shared lounge, terrace, and bar for your relaxation.

Convenience at Your Fingertips
Enjoy seamless service with a 24-hour front desk, shuttle service, room service, and complimentary high-speed WiFi throughout the property.

Culinary Delights
Treat your taste buds at the on-site restaurant, serving a delectable fusion of African and American cuisine, including special dietary options upon request.

Experience the epitome of comfort and convenience at Hotel Komar - book now for an unforgettable stay!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

4
Based on 1 reviews
V
Verified traveler
4
Disrespectful staff, very noisy, rooms ok
Pros:

The only bad hotel experience we had in Uganda.
Upon arrival, the night receptionist could not find trace of our booking (ok, this can happen) but addressed the situation very disrespectfully. First, by suggesting that we may be liars or in the wrong hotel. When the manager joined us and after again long discussion, he called the IT who drove to the hotel, and who acknowledged it was their mistake not ours. Yet, despite this the manager kept us waiting until the IT solved the problem with hotels.com.
All together we waited 1h30 before being allowed to check in and of course they offered nothing, not even a beverage, and barely apologized.
After that we were assigned a room but it had only 1 person equipment (we were 2). The room had no windows, and was extremely noisy, with hotel staff yelling in the corridor from 7 am. We were also told we had only 1 breakfast included (not 2) and had to insist to the manager so that he gave both of us breakfast, which was by the way below average.
Beside that, the room was clean, correctly equipped, shower was good with hot water and good pression (rare in Uganda). But again no windows..

In short, the hotel is a 5/10 but the incompetence of the manager and the staff makes it a 3/10.

2024-08-04 • via Nuitee