Four Points by Sheraton Kampala

Hotels
•
Four Points by Sheraton
9.4 (285 reviews)
Plot No 1, Elgon terrace , Kololo , Kampala , ug

listing image 1
Show all photos
Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Excellent amenities
Good service
Cons:
Food quality not consistent
Noise at night
Poor check-in experience

Categories

Cleanliness
9.4
Multiple reviews highlighted very clean rooms and neat facilities.
Service
9.86
Exceptional service by staff, especially noted in multiple reviews.
Location
9.9
Central location with great views and secure parking.
Room Quality
9.35
Rooms described as clean and comfortable, with good decor.
Amenities
9.38
Excellent amenities including a gym and a rooftop restaurant.
Value for Money
8.94
Some comments on value for money, particularly in relation to food quality.
Food and Beverage
8.58
Food experience varied, with some positive comments but also criticism.
Overall Experience
9.76
General satisfaction noted across reviews, with mentions of exceptional experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:24

Property Description

Luxurious Amenities and Services
Four Points by Sheraton Kampala offers a range of upscale amenities such as an outdoor swimming pool, shared lounge, terrace, and a restaurant. Guests can also enjoy the convenience of a bar on-site.

Comfortable Accommodation
The hotel provides well-equipped rooms with modern facilities including air conditioning, a safety deposit box, and a flat-screen TV. The 24-hour front desk, room service, and free WiFi add to the comfort of the guests.

Convenient Location
Located near Uganda Golf Club and Independence Monument, the hotel is in close proximity to various attractions. With easy access to Kampala Railway Station and Entebbe International Airport, exploring the city is hassle-free.

Book your stay at Four Points by Sheraton Kampala for a luxurious and convenient experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 285 reviews
Cleanliness: 9.4
Service: 9.86
Location: 9.9
Room Quality: 9.35
Amenities: 9.38
Value for Money: 8.94
Food and Beverage: 8.58
Overall Experience: 9.76
M
Magdalena • solo_traveller • tz
7
2026-02-10 • via Nuitee
J
Johannes • solo_traveller • nl
10
2026-01-19 • via Nuitee
A
Ahmed • couple • ke
10
2026-01-19 • via Nuitee
O
okey • solo_traveller • gb
9
2026-01-13 • via Nuitee
M
Michael • couple • gb
9
2026-01-06 • via Nuitee
C
C7797OCpaule • Family
8
8/10
Pros:

New years at Four Points was a great place to be for the fireworks. We had awesome drinks from the Barista Matia , we truly do applaud his hard and dedicated work to get his good drinks. Although we were a little underpleased with the food served only because it was unexpected from Four Points as we expected a barbecue and got averagely home made food.
Thank you for hosting us again !

2026-01-01 • via Tripadvisor
A
Anna • couple • ug
9
Excellent stay
Pros:

The property was perfect. Sound proof rooms, very clean, the staff were so friendly and nice. The hotel is in the middle of the city with a great view of Kampala. Secure parking as well. Everything was amazing.

Cons:

Nothing

2026-01-01 • via Nuitee
B
Bishop chipo • extended_group • zw
9
2025-12-23 • via Nuitee
8
824gadk • Couples
10
We had an exceptional experience! The staff, Mark and Rosebella, were incredibly hospitable, warm, and helpful.
Pros:

An unforgettable experience awaits at this establishment, thanks to the extraordinary hospitality of Mark, the remarkable receptionist, whose warmth and spectacular social grace set the tone for a truly exceptional visit. Rosebella, your dedicated server, epitomized efficiency and kindness, swiftly attending to our needs with a radiant smile that made us feel like cherished family. We were thoroughly impressed and look forward to our next opportunity to return, for we have indeed found a home away from home.

2025-12-17 • via Tripadvisor
Ünal • solo_traveller • tr
10
2025-12-15 • via Nuitee
S
Saki • solo_traveller • jp
10
2025-12-13 • via Nuitee
M
michael • solo_traveller • th
10
The trip was too short
Pros:

Superbly run hotel
The staff are all friendly and obviously highly trained. Genuine friendliness
The hotel is not pretentious yes decor and furnishings are top standard.
The breakfast is one of the best spreads I've encountered during my travels.
24 hr gym and proximity to good walking routes in the morning

2025-12-11 • via Nuitee
U
Ugochukwu Ivan • solo_traveller • ng
8
Excellent
Pros:

Very neat

Cons:

Nothing

2025-12-07 • via Nuitee
R
Rui • solo_traveller • mz
10
Pros:

I had a great experience at this hotel. The best so far in Nairobi. Well done

2025-12-04 • via Nuitee
C
Cissy • extended_group • ug
8
2025-11-28 • via Nuitee
Z
Zahra • solo_traveller • ke
10
Pros:

Food, rooms , service

Cons:

All was great

2025-11-13 • via Nuitee
K
Kevin • couple • ug
8
2025-11-12 • via Nuitee
5
573marieme • Business
10
Excellent stay
Pros:

I really enjoyed my stay at the four point..the view on the rooftop was amazing as well as the food. The rooms was clean and confortable ...The all staff was very friendly and helpful...special thans to elizabeth , dikson and our driver Edward .

2025-10-20 • via Tripadvisor
S
Sibang08 • Business
10
Awesome Experience
Pros:

This Hotel just gives you the BEST experience. It’s got great sparkling rooms, drivers, and the staff was awesome (Elizabeth, Alvid, Primrose, Joan, Boni, I call her tiny Joan ‘aka Ceasar’). Not to mention this guy who appears to be the luggage handler Joad, who assisted me with money for a Boda Boda. He takes the trophy! What a gentlemen he was. Joan, thanks for helping me all the time with a smile. It was a great experience overall and will certainly book with you once again. Best place for me was the Gym and Pool…..

2025-10-14 • via Tripadvisor
G
GerdaDipp • Couples
10
Top hotel in Kampala
Pros:

Great location, relaxed but formal atmosphere. Very neat and beautiful rooms with good wifi and a smart tv. Fantastic views from the rooftop restaurant, gym and swimming pool.

Very good service and friendliest staff!

My favourite was dinner at El Jefffe on the roof.

Thank you!

2025-10-07 • via Tripadvisor