Elgon Palace hotel mbale

Hotels
•
Independent
10 (1 reviews)
Plot 31B Masaba, Mbale, Eastern Region , Mbale , UG
256-754600158

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Facilities

Free breakfast
Nature reserve
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
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Review Highlights

Pros:
Friendly staff
Comfortable beds
Good food
Cons:
Limited amenities
Poor cleanliness standards
Noisy environment

Categories

Cleanliness
3.5
Some guests complained about the dirty environment and smelly pillow cases.
Service
6.3
Staff trying, but with some complaints about wait times and missing amenities.
Location
7
Decent position, close to key landmarks, but noise from dogs barking was mentioned.
Room Quality
5.9
Mixed feedback on room size, with some mentioning tiny rooms and beds.
Amenities
3.5
Several complaints about missing soap, towels, and subpar breakfast.
Value for Money
5.5
Some guests felt it was cheap but not worth it due to various shortcomings.
Food and Beverage
6.5
Mixed reviews on food quality, with mentions of less than decent food and limited breakfast options.
Overall Experience
7
Most guests had a positive overall experience, citing food, bed comfort, and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 06:10

Property Description

Welcome to Elgon Palace hotel mbale!

Enjoy Spectacular Views and Relaxation - Experience the breathtaking views from our terrace and garden, perfect for unwinding after a long day of exploring. Take advantage of our complimentary wireless internet access to stay connected with your loved ones.

Delight in Culinary Offerings and Social Events - Indulge in a delicious meal at our restaurant or grab a quick snack at the coffee shop/cafe. Join us for our daily complimentary reception and mingle with fellow guests while enjoying a refreshing drink at the bar/lounge.

Convenience and Comfort - With amenities such as a business center, 24-hour front desk, and free self-parking, we ensure a hassle-free stay. Wake up to a complimentary English breakfast and retreat to one of our cozy guestrooms equipped with modern conveniences.

Ready for an unforgettable stay at Elgon Palace hotel mbale? Book now and make lasting memories!

Important information:

  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

10
Based on 1 reviews
Cleanliness: 3.5
Service: 6.3
Location: 7
Room Quality: 5.9
Amenities: 3.5
Value for Money: 5.5
Food and Beverage: 6.5
Overall Experience: 7
D
Dalton
10
Pros:

Great

2024-05-10 • via Nuitee