Citizen Suites

Hotels
7.6 (1193 reviews)
39 Triq Viani , Sliema , mt

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Shuttle service (additional charge)
Wheelchair accessible
Staff adhere to local safety protocols
Fire extinguishers
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Poor cooking facilities
Inadequate service responsiveness

Categories

Cleanliness
6.05
Several reviews indicated issues with cleanliness, including unclean bathrooms and failure to clean rooms.
Service
8.51
Mixed sentiments; staff was pleasant and helpful despite some communication issues.
Location
8.55
The location was frequently mentioned as good, despite some steep access challenges.
Room Quality
7.01
Comments indicated the rooms were comfortable but had some issues like inadequate kitchen supplies.
Amenities
6.54
Some reviews noted a lack of essential cooking equipment and other amenities.
Value for Money
8.49
Several guests felt the accommodation offered reasonable value considering its price.
Food and Beverage
7.64
Not explicitly mentioned; assumed standard quality for this hotel tier.
Overall Experience
8.01
Overall positive feelings despite issues, with many enjoying the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:50

Property Description

Luxurious Accommodation
Citizen Suites offers elegant accommodation just a short distance from the beautiful Balluta Bay Beach and Fond Ghadir Beach. The stylish seating areas and well-equipped kitchenettes provide a comfortable stay for guests looking to relax and unwind.

Convenient Amenities
With a lift for easy access and facilities for disabled guests, Citizen Suites ensures convenience for all visitors. The air-conditioned units feature modern amenities such as flat-screen TVs, free WiFi, and safety deposit boxes. Some rooms even boast terraces with stunning sea views.

Prime Location
Located near popular attractions like The Point Shopping Mall and the University of Malta, Citizen Suites is the ideal choice for travelers seeking both leisure and entertainment. Plus, with Malta International Airport just 8 km away, your journey to luxury begins as soon as you arrive.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.6
Based on 1193 reviews
Cleanliness: 6.05
Service: 8.51
Location: 8.55
Room Quality: 7.01
Amenities: 6.54
Value for Money: 8.49
Food and Beverage: 7.64
Overall Experience: 8.01
A
ademaro • family_with_children • it
1
2026-04-11 • via Nuitee
C
CARINE • solo_traveller • fr
4
2026-04-11 • via Nuitee
A
Azeem • family_with_children • mt
10
2026-04-10 • via Nuitee
T
Tess • couple • be
7
2026-04-10 • via Nuitee
K
Karin • couple • sk
7
Ubytovanie bolo dostačujúce nakoľko sme tam chodili prespať. Počuť dosť búchanie dverí susedných izieb a výťah. A matrac
Cons:

Hluk od susedov

2026-04-09 • via Nuitee
S
Stephanie Omenai • family_with_children • gb
4
Pros:

I was able to drop off my bags in the morning

Cons:

The air con in the room wasn't working, the staff were super slow to help and didn't bother to apologise. The room wasn't clean enough to feel comfortable.

2026-04-08 • via Nuitee
V
Veronica • couple • es
8
Pros:

Está bastante céntrico, a 10 minutos del puerto.

Cons:

Había comida el anterior huésped en la nevera

2026-04-07 • via Nuitee
A
Amelia • couple • pl
1
Pros:

Pozwolono nam zostawić bagaże przed check in

Cons:

Wszędzie zapach chloru, podłoga napęczniała od wilgotności, grzyb i pleśń pod prysznicem, brak ciepłej wody

2026-04-07 • via Nuitee
B
Britta • family_with_children • de
1
Pros:

Der einzige positive Punkt ist die Lage

Cons:

Herd in der Küche hat nicht funktioniert und es gab kein warmes Wasser. Mängel wurden nur notdürftig bzw gar nicht repariert. Daher mussten die Lebensmittel, die zum kochen eingekauft wurden im Mülleimer entsorgt werden. Auf Nachrichten wurde sporadisch oder gar nicht geantwortet.

2026-04-07 • via Nuitee
D
Dongola • family_with_children • it
3
Pros:

Lenzuola per letto singolo in letto matrimoniale, acqua calda assente, doccia sporca, frigo con bevande, vuoto. Sapone e shampoo per doccia assente.

2026-04-06 • via Nuitee
Y
Yanina Antonella • couple • it
2
Mala
Pros:

El departamento estaba bien ubicado

Cons:

Salía agua fría de la ducha, no pudimos bañarnos sin que sea un sufrimiento. Reclamamos y nos dijeron que se encontraron con la falla el día que llegamos y no tuvimos solución, ni alternativas que no implicaran que nos fuéramos a alquilar a otro lugar y gastar el doble de dinero.
Faltaban utensilios de cocina, la cama doble eran dos colchones unidos que se separaban constantemente. No entiendo por qué ponen en alquiler un departamento que no está en condiciones.

2026-04-06 • via Nuitee
K
Kazimierz • family_with_children • pl
7
Pros:

Location, price

Cons:

There was no warm water...

2026-04-06 • via Nuitee
C
Christian • family_with_children • de
9
Pros:

Die Unterkunft hat mir sehr gut gefallen, eine schöne, sehr geräumige und saubere Wohnung, die Küche war mit allem notwendigen ausgestattet. Nachdem ich mich mit den Informationen zum Check in befasst habe war dieser auch relativ einfach. Es war sehr ruhig in der Wohnung, Auf jeden Fall habe ich mich sehr wohl gefühlt während meines Aufenthaltes und kann die Unterkunft daher weiter empfehlen!

Cons:

Beim Auschecken war ich etwas irritiert, dass jemand bereits vor halb zehn vor der Tür stand und daran erinnerte, wodurch ich mich etwas unter Druck gesetzt gefühlt habe.

2026-04-06 • via Nuitee
M
Mickiewicz • couple • pl
5
Pros:

Zwykły hotel, nic nadzwyczajnego

Cons:

Drzwi od łazienki się nie zakluczały i nie było ciepłej wody

2026-04-05 • via Nuitee
S
Spiteri • solo_traveller • mt
10
Pros:

Very relaxed environment.

Cons:

Nothing

2026-04-05 • via Nuitee
T
Tomas • solo_traveller • lt
10
Pros:

Clean room in a good part of the city. Was easy to find and keys was all just in the phone app so was easy to always access.

Cons:

Didnt have any bathroom stuff like shampoo or soap, so dont forget to get your own.

2026-04-05 • via Nuitee
H
Henna • couple • fi
5
Worth the money. Basic stay
Pros:

Nice studio had everything needed.

Cons:

No warm water at any time. No shower gel provided. Elevator noises heard to the room. Layout was weird and hard to move around bed.

2026-04-05 • via Nuitee
M
Myriam • couple • fr
7
Mitigé
Pros:

L’emplacement calme, près des transports, la kitchenette

Cons:

Le lit était très dur une semaine c’était une supplice au bout du 2 eme jour j’ai demandé à changer de chambre on m’a dit que l’hôtel était complet j’ai pu avoir un deuxième coussin ça a dépanné, manque d’une bouilloire , l’eau dans la douche sur une semaine j’ai du l’avoir 2 fois chaude le reste du temps elle était tiède

2026-04-05 • via Nuitee
G
Germano' • family_with_children • it
6
2026-04-04 • via Nuitee
J
James • couple • ie
4
Cheap, if they had hot water I’d recommend it
Pros:

Location was great, and staff were friendly.

Cons:

NO HOT WATER!! They only cleaned the surface of things, every item in the kitchen was unusable. And to open your door you had to download an App!

2026-04-04 • via Nuitee