Kaya Hotel Amman

Hotels
Independent
9 (41 reviews)
Amman, 57, Amman, Amman Governorate , Amman , JO

Facilities

Free breakfast
Meeting rooms
Nature reserve
Express check-out
Newspapers in lobby (surcharge)
Carport
Free WiFi
24-hour front desk
Terrace
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Friendly staff
Cons:
Cleanliness issues
Small bathroom

Categories

Cleanliness
8.14
Public spaces were not clean, which indicates a need for improvement.
Service
9.61
Multiple reviews highlight the staff as very attentive and helpful, with excellent service.
Location
9.15
The hotel is described as being close to the central part of Amman, enhancing its appeal.
Room Quality
9.1
Rooms are described as nice and well-sized, with positive aspects noted.
Amenities
9.13
Good facilities mentioned, including a spa and food services.
Value for Money
8.59
Quality service and amenities suggest good value, though some indicated it might not meet a four-star standard.
Food and Beverage
9.14
Breakfast and meals are generally described positively.
Overall Experience
9.11
Overall, guests have had a very positive experience with multiple affirmations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 16:23

Property Description

Recreational Opportunities

Indulge in the outdoor pool and steam room for a relaxing experience.

Dining and Socializing

Savor meals at the restaurant, unwind at the coffee shop, and mingle at the daily complimentary reception.

Convenience and Comfort

Benefit from amenities such as free Wi-Fi, business center, and a complimentary breakfast.

Located in the heart of Amman, explore nearby attractions like Jordan National Gallery of Fine Arts and King Abdullah Mosque. Book now to experience the perfect blend of leisure and convenience at Kaya Hotel Amman.

Important information:

  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 41 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
R
Rhys
10
Pros:

Staff are very attentive to their guests. They go above and beyond the call of duty. I was very impressed.

2025-10-04 via Nuitee
H
Helen
10
Pros:

rooms nice, well sized, decor agreeable, rather than extravagant, facilities good, staff very friendly, residents of a wide range of ages and styles, makes for a comfortable and pleasant stay.

2025-09-28 via Nuitee
P
Paul friends
6
Pros:

Public spaces were not clean. Staff was very good. Bathroom very small. Not a four star hotel.

2025-09-24 via Nuitee
R
robinson partner
10
Pros:

Best place to stay in Amman ,great room and excellent service Recommended

2025-09-23 via Nuitee
I
Ibrahim
10
Pros:

Great staff, great service we had a very comfortable stay and the staff was very frie And helpfull. Also the services way amazing with great spa and great food especially the breakfast. The location is also close to the central part of Amman.

2025-09-21 via Nuitee
J
Johanna
10
Great place
Pros:

Every single member of this hotel was very helpful and super friendly. Breakfast was good. Rooms were also perfect. They do offer free parking so it was a plus. Overall a great experience

2025-09-20 via Nuitee
D
Delbert partner
10
Pros:

This hotel is one of the best hotels I've ever stayed in. The service was superb and the staff is so friendly and attentive.

2025-09-07 via Nuitee
I
Izzat family
10
Pros:

i had a very pleasant stay at kaya hotel , they have a very professional staff specially Tariq , he's a really nice guy and will take care of you i will definitely be back when i go back to amman

2025-08-28 via Nuitee
C
Cecilia
10
Pros:

Fantastisk personal och service. Stora rum och god mat! Rekommenderas varmt!

2025-08-04 via Nuitee
F
Fernando family
8
Pros:

The personnel is very polite. They are the best part of the hotel. Congratulations!

2025-07-29 via Nuitee
M
Muhammed Izaaz
10
Pros:

I had a very good experience at the kaya hotel, the staff were very friendly and went out of their way to help us out.

2025-05-30 via Nuitee
E
Edith family
8
Pros:

Small rooms, overpriced laundry service, not enough food variety for buffet, I think it would be nice to improve the quality of their food. The staff was really nice and friendly,

2025-05-28 via Nuitee
J
Jenny partner
10
Pros:

I really enjoyed my stay at Kaya Hotel. From the moment we arrived, the staff went above and beyond to make us feel welcome and comfortable. A special thank you to Rami, who was exceptionally helpful and attentive throughout our visit. Everyone we encountered was incredibly kind and always ready to assist with any request.

One of the highlights was how smoothly they arranged our airport transportation — it took a lot of stress out of our travel plans and showed their commitment to excellent service. The hotel itself was clean, cozy, and conveniently located, making it a perfect base for exploring Jordan. I highly recommend Kaya Hotel to anyone visiting the area and look forward to staying here again on my next trip.

2025-05-26 via Nuitee
T
Trisha partner
8
Pros:

This was a good place for our purpose. The bed was a bit hard and there was a wedding party with really loud music. It was a great value and the suite was roomy.

2025-05-25 via Nuitee
S
Steve
10
A magic hotel in the old part of Amman
Pros:

Excellent hotel and very conveniently located in the old part of Amman near a busy shopping precinct.Staff are very friendly and willing to go above and beyond
Highly recommended

2025-05-20 via Nuitee
T
Tabark
10
Pros:

An absolute AMAZING experience I’ve been so lucky to choose the place everything around it was amazing

2025-05-05 via Nuitee
A
Andrea partner
6
Pros:

Das Hotel hat im Prinzip alles, was ein 4Sterne Hotel haben sollte. ( Lift, Safe, Spa...)
Leider ist Zustand des Hotels trotzdem wenig einladend. Besonders unangenehm ist das penetrane Getuchsgemisch aus Rauch und anderer unerfreulicher Gerüche. Die Betten sind sehr kurz. Einzig das Frühstück ist in Ordnung.

2025-04-20 via Nuitee
U
Usamah family
10
Pros:

The incredible staff make this hotel a 10/10! We booked an airport pickup/drop-off service for an additional charge, and it was absolutely worth it. The drivers were extremely friendly and provided great advice on exploring the city.

The hotel is just a 5-10 minute walk to King Abdullah Mosque and a 5-10 minute drive to the old city downtown. I highly recommend booking the hotel's drivers not only for airport transfers but also for sightseeing. The team was incredibly helpful in getting us to all of our destinations. (Thank you to Umar, Ibrahem and the team!)

We even had a last-minute issue where we needed to extend our stay, but the hotel was fully booked. The manager personally took us to his office and recommended similar accommodations nearby, ensuring we were taken care of.

Overall, a fantastic stay at Kaya Hotel—I highly recommend it! I will definitely stay here if I return to Jordan.

2025-04-07 via Nuitee
E
Ernest partner
10
Pros:

Good location service was good and it was a nice hotel!

2025-03-31 via Nuitee
I
Ivan friends
10
Pros:

I would like to thank the hotel staff for being very friendly and for taking care of our needs. I would like to thank especially two people Mr. Osama and Rami for their attentiveness.

2025-03-22 via Nuitee