Pets allowed

Facilities

Free breakfast
Health or beauty spa nearby
Firewood (free)
Proposal/romance packages available
Area shuttle (surcharge)
Free beach shuttle
Fireplace in lobby
Books
Electric bicycle charging station
Free WiFi
See all facilities

Review Highlights

Cons:
Reception was unstaffed
Room wasn't clean
Broken toilet and noisy leak
Terrible experience

Categories

Cleanliness
2.68
Numerous complaints regarding room cleanliness.
Service
8.15
Reception was unstaffed for the initial hour.
Location
7.69
Location wasn't criticized; standard expectation.
Room Quality
4.64
Room condition negatively impacted by noise and cleanliness.
Amenities
9.17
Standard quality for this hotel tier.
Value for Money
5.63
Expectations not met given room quality.
Food and Beverage
9.18
Standard quality for this hotel tier.
Overall Experience
5.65
Overall dissatisfaction due to multiple issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:30

Property Description

Luxurious Facilities: Treat yourself to a stay in one of the 16 individually decorated guestrooms at Hotel Kastel, featuring heated floors and Smart televisions. Your Tempur-Pedic bed ensures maximum comfort.

Dining and Entertainment: Enjoy a meal at the restaurant or snacks in the coffee shop/cafe, or unwind at the bar/lounge. The complimentary reception, held daily, is a perfect opportunity to mingle with other guests.

Convenient Location: With a stay at Hotel Kastel in Pancevo, you'll benefit from the hotel's proximity to attractions like Đurić Winery and the Danube River, making it a prime choice for travelers.

Don't miss out on experiencing the elegance and comfort that Hotel Kastel has to offer. Book your stay now to enjoy a memorable trip!

Important information:

  • Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide a negative COVID-19 test result.
  • The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 48 hours prior to check-in.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Airport code: BGD

Property Policies

  • Covid

    Guests must provide a negative COVID-19 test result

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

See all policies

Location

Guest Reviews

6.6
Based on 3 reviews
Cleanliness: 2.68
Service: 8.15
Location: 7.69
Room Quality: 4.64
Amenities: 9.17
Value for Money: 5.63
Food and Beverage: 9.18
Overall Experience: 5.65
B
Boris
2
Pros:

1. Nobody was in reception. No one in hotel for my first hour in hotel. Looks like ghost hous.
2. Room wasn't clean. I hope there are no bad bugs. But it was totally not clean room
3. I wasn't able to sleep since toilet was broken and water leak was noisy.
4. Terrible experience.
5. How to get refund for this stay?

2025-10-06 • via Nuitee
M
Milan
10
Pros:

All around great place to stay

2024-10-26 • via Nuitee
M
Muzaffer • partner
2
Pros:

Ils m'ont fait payer 2 fois la réservation !

2024-08-12 • via Nuitee