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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Express check-in/check-out
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Tour desk
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Horse riding
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Sauna
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Skiing
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Breakfast in the room
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Massage services
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Packed lunches
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Games room
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Spa/wellness center
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Ski storage
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Babysitting/child services
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Hammam
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Shared kitchen
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Lockers
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Heated pool
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Electric vehicle charging station
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Indoor pool
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Toilet with grab rails
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Kid-friendly buffet
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Lower bathroom sink
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Higher level toilet
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Ski school
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Kids' club
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Emergency cord in bathroom
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Entertainment staff
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Sun loungers or beach chairs
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Steam room
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Fitness/spa locker rooms
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Key card access
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Bike tours
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Tour/class on local culture
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Broadcast Live sport events
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Aerobics
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Archery
Review Highlights
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Property Description
Luxurious Accommodation
Experience the epitome of luxury at Queen of Zlatibor. Our 5-star hotel boasts a garden, shared lounge, terrace, and exquisite restaurant, ensuring a memorable stay.
Top-Notch Amenities
Indulge in our shared kitchen, room service, 24-hour front desk, airport transfers, kids' club, and complimentary WiFi. Each guest room features air conditioning, a flat-screen TV, kitchenette, safety deposit box, and a private bathroom with premium toiletries.
Leisure and Adventure
Unwind in our hammam, or explore skiing and cycling nearby. Take advantage of bike and car hire services. With the airport just 105 km away, convenience is at your fingertips.
Book now for a royal experience at Queen of Zlatibor!
Please note that the Wellness & Spa for kids under age of 12 is open from 09:00 until 18:00 daily.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Facilities
Location
Suite
Nothing specific
地理位置不错
垃圾桶是坏的，去前台问才有的烧水壶也是坏的，沙发床也有一个坑。
这么大的酒店，说是提供早餐，住这么多人，如果是7点开始供应会更好。
Hotel je jako cist, osoblje jako ljubazno, uvek su dostupni za svaku informaciju. Bazen i Spa prelepi, jako čisto, puno prostora. Igraonica za decu jako lepa i prostrana, idealna za kišan dan. Hrana preukusna. Sve pohvale i sigurno ćemo se vratiti. Jedva čekamo da vidimo kako je zimi.
No nos hicieron la cama alegando que en su código interno nosotros ya la dejamos lo suficientemente arreglada que entendieron que no había más a hacer en ella. Reclamamos en recepción pero a la hora de la verdad se quedó sin hacer por su parte.
The location is very good. 15 minutes away from center on foot, and yet far enough from all the Zlatibor's ugly urbanism. We had an apartment on the wide with a view of Tornik and Čigota and it was lovely. It is also super nice that the kids playroom was open the whole day and little guys enjoyed it very much. One of the highlights is definitely the breakfast, which was top class - both in quality and choices. Spa area is also very nice.
To start with smaller things, the hotel is like most of Zlatibor's accomodations - shiny on the outside, with a lot of flaws. On the second day the shower hose flew out of the wall directly at my wife while she was showering, along with a blast of water, also the hair dryer died after 5 minutes of usage. To be fair both issues were reported to staff and were fixed promptly. Room has no instructions whatsoever - on usage of phone, TVs, AC etc. so mostly you have to guess how stuff works. Do not disturb button means nothing to the cleaning as they will knock anyway. Sound isolation is very bad, which will come again into play in the last point. The room temperature is set by the hotel centrally and no matter what you change on the thermostat, it was 22 degrees the whole time. I guess the hotel disables the heating according to the calendar, and not according to the actual outside temperature. Whether a guest wants more than 22 degrees should be a guest's decision and not the hotel's. Balcony is lovely, however has no outside furniture, so if you want to enjoy the view and the fresh air, you will have to stand there. And now, cherry on top, on the last day of our visit, the hotel accommodated 8 busses of teenage school trip, and completely mixed them with regular guests and families. The mixture of mentioned bad sound isolation and the occupation of the hotel by 300 teenagers is not something you expect from a facility that advertises as "find your peace". It was very badly organized and managed, and such tours should not be a part of a hotel of such status. It ruined our stay, as we had two small kids, and I was ready to rate this far lower were it not for a 10% discount that a hotel offered as an apology.
Svidjelo mi se skoro sve .
Manjak osoblja u spa djelu i nema usluga sto su na bookingu navede nego samo odredjene na lici mjesta.
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