Apartamentos Casa del Valle

Staff friendly and helpful once I managed to find the actual address and entrance to the complex. Person who was listed to contact on arrival or for questions was very hard to hear and understand so I ended the phone call and asked a friendly neighbor to help me find the location. Pool and public area nice and clean. some lighting in the apartment was not working, and kitchen lacked basic utensils for cooking or eating. Lack of drinking glasses and dish soap. Cleanliness of apartment good but not great. Overall, still a pleasant experience.

Excelente

It was nice.

Very nice apartment, ample space for kids. Bedding very comfortable. Secure premises. 2nd pool was not functioning or clean. Main pool was nice and kids wanted to swim but we had a late arrival and early departure. The apartment was as pictured and the service was prompt. We will visit this property again.

The room was comfortable, with reliable air conditioning the pool was clean, spacious, and perfect for relaxing I’d definitely recommend to anyone visiting the area and would happily stay there again!

Firstable when we arrived, i open the gabinet and there was a cockroach in the silverware’s, then the bedcloths was dirty and smell like some sleep there and they didn't washed the sheets set , pillows was so nasty dirty , the bed was dirty with so many spots, i hva to wash the bedsheet , cause i couldn’t sleep like it was, i heard that the owners knows about it, but they dont care , i will not recommended it.

Gated entry
Nice staff

The way apartment was so fully loaded with everything you need . It make you feel like home thankyou guys definitely rented it again. Bits a beautiful place . Ill recommend 100 precent

Good place and very good price/ quality relation.
You get more than what you pay for

Property is great safe but night time we are no satisfied. was roaches around the kitchen. Room air conditioner never gets cold never get fixes , no one’s picking up trash we left outside of the door room My wife and my daughter went got bites from fleets or bugs under blanket It’s all my bad experiences I do arrived June 17 Monday to this apartment. But I got charged June 15 2024

What a great find this was, Super cute , Incredibly friendly and helpful. They have two pools and they are very flexible on the closing time as long as you’re quiet . My rental was a two bedroom one bath apartment and the price was amazing . The worse thing I would say about it is : it’s difficult to find but if you call them they will talk you through it . Be care of the convenience store across the street from the apartments , They will literally rob you . 85$ for two powerades & a bottle of water lol

Rented an apt and then they trade it for an awful room

Clean and safe. I will stay here again

You can not stay a minute more because they charge more money

Clean and nice, but is away from downtown and airport.

Con varios días de antelación, realizamos la reserva de un apartamento de dos habitaciones con cocina, sala y comedor en este hotel. Sin embargo, al llegar por la noche, nos comunicaron que la unidad que habíamos reservado y pagado estaba ocupada por otro huésped. En su lugar, nos asignaron una habitación mal diseñada junto a la calle, donde el constante ruido de vehículos y personas nos impidió descansar adecuadamente.

A pesar de que nos otorgaron un reembolso parcial, consideramos que el precio final que pagamos no justifica en absoluto la calidad del cuarto proporcionado. Aunque el personal de atención demostró amabilidad, quedamos notablemente insatisfechos con la falta de organización administrativa que experimentamos durante nuestra estancia. Este desafortunado incidente afectó negativamente nuestra experiencia en el hotel y nos deja claro nunca más volver a elegirlo en futuros viajes.

What a wonderful place to stay, very clean an quiet, good atmosphere and shopping area close by,

Amazing experience.

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