Facilities

Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Staff adhere to local safety protocols
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cleanliness
Cons:
Parking vandalism
Limited breakfast options

Categories

Cleanliness
8.66
The cleanliness was generally good, although there were concerns about maintenance in areas.
Service
10
Most reviews highlighted the helpfulness and friendliness of the staff.
Location
9.66
The hotel is conveniently located near shopping and dining options.
Room Quality
9.66
Rooms were noted as spacious and comfortable.
Amenities
10
The amenities, including undercover parking and Wi-Fi, were highly appreciated.
Value for Money
9.66
Good value given the range of services and location.
Food and Beverage
9.16
The breakfast was praised, though mentioned to have limited options.
Overall Experience
10
Overall, guests felt their stay was very satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 20:59

Property Description

Luxurious Accommodation
Hotel ETNA in Gračanica offers 4-star accommodation with air-conditioned rooms, a minibar, and city views. The rooms are elegantly furnished with modern amenities ensuring a comfortable stay.

Dining Options
Indulge in a variety of culinary delights at the hotel's restaurant serving American, British, and Italian cuisine. With options like vegetarian, dairy-free, and halal meals available, there's something to satisfy every palate.

Family-Friendly Amenities
With a kids' club on-site, free WiFi, and a 24-hour front desk, Hotel ETNA caters to families looking for a relaxing getaway. Enjoy a buffet breakfast and make the most of the terrace and bar during your stay.

Experience luxury and comfort at Hotel ETNA. Book your stay now for an unforgettable experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.6
Based on 111 reviews
Cleanliness: 8.66
Service: 10
Location: 9.66
Room Quality: 9.66
Amenities: 10
Value for Money: 9.66
Food and Beverage: 9.16
Overall Experience: 10
A
Ante solo_traveller hr
10
2026-04-07 via Nuitee
P
Pettinaroli family_with_children gb
8
The best of comfort for a Business stay
Pros:

Room of big size with fantastic customised toiletries, huge bed and TV screen. Furnished mini-bar, staff extremely cordial and personable. Exceptional cleanliness and comfortable fabrics of beddings and pillows (Neurodivergent-person-proof). Breakfast was surely good although a little solitary but solely as I visited the area during Ramadan.
Small suggestion: considering I was alone in the restaurant room confining with the mall where many people would pass next to me, the option of having my breakfast in my room during exceptional periods such as Ramadan, would have elevated my experience even more.

Cons:

Small thing, the heating was stuck on a temperature that was a little too high. But they took action to have it fixed.

2026-04-07 via Nuitee
P
Patrizio family_with_children it
10
2026-04-03 via Nuitee
M
Majer extended_group it
10
Rilassante dopo una giornata impegnativa di lavoro
Pros:

Struttura ottima, personale gentile e professionale, posizione ottimale,camere pulite e letti comodi, ottimo il ristorante e comodità nel essere nel centro commerciale con possibilità di shopping senza spostarsi con la macchina

Cons:

Si potrebbe migliorare la colazione,poca scelta

2026-04-03 via Nuitee
S
Sejla family_with_children ba
10
Pros:

Everything was perfect.

2026-04-01 via Nuitee
X
XABIER solo_traveller es
10
2026-03-25 via Nuitee
S
Sanel extended_group de
10
Traumhaft schön
Pros:

Sehr moderne Hotel mit tollem Ausstattung.
Personal sehr freundlich und hilfsbereit.
Einfach alles Topp. Von mir hochverdiente 10 Punkte.

2026-03-22 via Nuitee
A
Anesa couple ba
10
Odličan hotel za boravak od par noći
Pros:

Osoblje na recepciji izuzetno ljubazno. Vrlo profesionalni i gostoprimljivi. Organizovali su mi divan lunch paket za sehur i donijeli na vrata hotelske sobe. Sobe izuzetno čiste i komotne. Blizina tržnog centra i svih njegovih pogodnosti je extra bonus.

2026-03-17 via Nuitee
H
Hata solo_traveller ba
10
2026-03-16 via Nuitee
D
David extended_group it
9
2026-03-14 via Nuitee
M
Marko solo_traveller si
10
2026-03-11 via Nuitee
J
Janja family_with_children ch
10
Sehr sauber Arbeiter sehr nett alles perfekt empfehlenswert 🙂
Pros:

Alles

2026-03-07 via Nuitee
M
Melisa solo_traveller tr
10
2026-03-04 via Nuitee
S
SERHAN couple tr
10
2026-01-31 via Nuitee
D
David extended_group it
9
2026-01-28 via Nuitee
K
KAY solo_traveller es
9
Pros:

Super polite staff. Bed very comfortable.

2026-01-20 via Nuitee
D
Dragan family_with_children ba
10
2026-01-19 via Nuitee
E
Edvin solo_traveller hr
8
2026-01-06 via Nuitee
8
88 family_with_children ba
10
2026-01-03 via Nuitee
J
Janja family_with_children ch
10
Sehr schön sauber Personal sehr höfflich hilfsbereit alles positiv zum weiter empfehlen
Pros:

Alles

2026-01-02 via Nuitee