Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Cons:
Poor cleanliness
Bad room quality
Unsatisfactory service
High cost
Limited breakfast options

Categories

Cleanliness
4.68
There was a mosquito inside the room and a bad smell always existed.
Service
8.15
Standard service quality for this hotel tier.
Location
8.69
Just location was good nothing else.
Room Quality
4.64
Facilities and behavior of staff were not up to the mark; issues with windowless rooms.
Amenities
5.67
Very less facilities were available in the room.
Value for Money
5.13
The rent was too high against their facilities.
Food and Beverage
5.18
Breakfast had very few options and was unsatisfactory.
Overall Experience
6.65
Overall experience was negative with significant improvement needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:11

Property Description

Convenient Location
Located in Sylhet, Hiltown Hotel offers easy access to nearby attractions and transportation hubs.

Comfortable Rooms
Experience ultimate comfort in our air-conditioned rooms with free WiFi, private bathrooms, and flat-screen TVs. Select rooms also feature balconies for a touch of luxury.

Delicious Dining Options
Indulge in mouthwatering Chinese cuisine at our on-site restaurant and start your day with a delicious continental, Asian, or halal breakfast.

Book your stay at Hiltown Hotel now and enjoy a blend of modern amenities and warm hospitality!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.1
Based on 69 reviews
Cleanliness: 4.68
Service: 8.15
Location: 8.69
Room Quality: 4.64
Amenities: 5.67
Value for Money: 5.13
Food and Beverage: 5.18
Overall Experience: 6.65
S
Syed • couple • gb
8
Good
Pros:

You cannot go wrong with this Hotel what do you get? Is what you pay
It is a very good value for money, Hotel

2026-02-11 • via Nuitee
S
SHAH • solo_traveller • gb
7
2026-01-26 • via Nuitee
M
Md. Abdur • family_with_children • bd
7
It was good
Pros:

need Improve buffet breakfast

Cons:

Some more item

2026-01-19 • via Nuitee
M
Md. Ashikulla • family_with_children • bd
2
Pros:

Lift from second floor. Food was not good.

Cons:

Lift service. Lunch dinner food was not good.

2026-01-19 • via Nuitee
R
Rokib • couple • bd
8
Pros:

Food was excellent

2026-01-19 • via Nuitee
R
Ruhul • couple • bd
8
2026-01-19 • via Nuitee
E
Emile • extended_group • fr
8
2026-01-03 • via Nuitee
M
Mahmudul Hasan Mozomder • family_with_children • bd
10
Pros:

Their room facilities and complimentary service

Cons:

There was mosquito inside the room

2025-10-10 • via Nuitee
Z
Zakaria • family_with_children • bd
3
worst and i never want to go furthermore.
Pros:

Just location was good nothing else

Cons:

I was socked after entering the room. The facilities and behavior of staff was not up to the mark. I booked three room but there was no balcony and one of the room has no window. A bad smell always exists in the room. The rent was to high against their facilities. The complementary breakfast was full of with just porata, egg, vegetables, khicuri, firni, banana and tea. I never suggest any one to book this room for one night like me amounting taka 5000 for premium room.

2025-10-05 • via Nuitee
M
mon • family_with_children • bd
7
2025-07-18 • via Nuitee
I
Imdadul Haque • family_with_children • bd
1
🤮
Pros:

Not value for money

Cons:

They have very less facilities and the rooms are not comfortable

2025-07-15 • via Nuitee
S
Sultan • family with young children • bd
10
Exceptional
Pros:

Everyone's behavior was very, very good, I feel very good.

2025-05-19 • via Nuitee
M
Muffajol • solo traveller • bd
10
Exceptional
2025-05-14 • via Nuitee
R
Rajna • solo traveller • gb
5
Passable
Pros:

I liked thier food a lot, especially thier tea, chicken Biriyani, breakfast and strawberry milkshake.

Cons:

I didn't like fact I had to pay some money before checking out. I wanted to pay it all together when leaving but the staff kept requesting for money every time I went in and out of the Hotel. I booked online and it says I can pay at the property.

2025-05-12 • via Nuitee
M
Md • young couple • bd
1
Bad
2025-05-08 • via Nuitee
M
Mahruf • family with young children • bd
6
Pleasant
2025-05-04 • via Nuitee
M
Mizanur • family with young children • bd
10
I highly recommend this hotel to anyone looking for comfort, quality, and top-tier service.
Pros:

A Truly Exceptional Stay

I recently had the pleasure of staying at Hiltown Hotel, and I can confidently say it was an outstanding experience from start to finish. From the moment I arrived, the staff went above and beyond to ensure a warm welcome and seamless check-in process.

The room was spacious, spotless, and elegantly decorated, offering all the modern amenities one could ask for. The bed was incredibly comfortable, and the view from the window was breathtaking. Every detail, from the high-quality linens to the thoughtful room service touches, reflected the hotel's commitment to excellence.

One of the highlights of my stay was the hotel's restaurant. The food was exceptional — fresh, flavorful, and beautifully presented. The breakfast buffet offered a wide variety of options, catering to every taste and dietary need.

Overall, Hiltown Hotel exceeded all my expectations. Whether you're traveling for business or leisure, I highly recommend this hotel to anyone looking for comfort, quality, and top-tier service. I look forward to returning on my next trip.

Cons:

A Truly Exceptional Stay

I recently had the pleasure of staying at Hiltown Hotel, and I can confidently say it was an outstanding experience from start to finish. From the moment I arrived, the staff went above and beyond to ensure a warm welcome and seamless check-in process.

The room was spacious, spotless, and elegantly decorated, offering all the modern amenities one could ask for. The bed was incredibly comfortable, and the view from the window was breathtaking. Every detail, from the high-quality linens to the thoughtful room service touches, reflected the hotel's commitment to excellence.

One of the highlights of my stay was the hotel's restaurant. The food was exceptional — fresh, flavorful, and beautifully presented. The breakfast buffet offered a wide variety of options, catering to every taste and dietary need.

Overall, Hiltown Hotel exceeded all my expectations. Whether you're traveling for business or leisure, I highly recommend this hotel to anyone looking for comfort, quality, and top-tier service. I look forward to returning on my next trip.

2025-05-03 • via Nuitee
M
Mridula • review category business travellers • bd
10
Worth it.
Pros:

The rooms were bit small. But cleanliness was top notch. The staffs were cordial too. Very good for the money we are paying.

2025-05-03 • via Nuitee
F
Fardin • family with young children • bd
9
Superb
2025-04-14 • via Nuitee
R
Rakib • review category business travellers • bd
8
Very good
2025-02-22 • via Nuitee