Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Pleasant food
Cons:
Poor cleanliness
Unhelpful service
Limited amenities

Categories

Cleanliness
5.69
Cleanliness was a concern due to yellowed bed sheets, the absence of hand soap, and reports of a cockroach.
Service
7.16
The service had issues with slow response and unhelpfulness, including reports of staff being rude and dismissive.
Location
9.2
The location is highly praised for its convenience and proximity to shopping and restaurants.
Room Quality
8.15
Room comfort was mentioned positively, but some issues like smell and noise were noted.
Amenities
8.18
Generally good, but limitations in available amenities like hand soap were reported.
Value for Money
8.14
Value perception was affected by cleanliness and service issues.
Food and Beverage
8.19
Food quality was appreciated, but variety in breakfast options was lacking.
Overall Experience
7.66
The overall experience was marked by significant issues in service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 03:46

Property Description

Luxurious Accommodation

Cargo88 Hotel, located in Lusaka, offers a luxurious stay just 5.1 km from Lusaka Golf Club. The hotel boasts a garden, free private parking, a terrace, and a restaurant. Each room features a flat-screen TV, air conditioning, and a private bathroom with free toiletries. Some rooms even include a balcony for a stunning view.

Convenient Amenities

Guests at Cargo88 Hotel can enjoy free WiFi throughout the property, a 24-hour front desk, and an ATM for convenience. The on-site bar is perfect for unwinding after a long day of exploring the city. Additionally, the hotel provides bed linen and towels in each room for a comfortable stay.

Nearby Attractions

Explore Lusaka with ease as the hotel is close to Lusaka National Museum and Lusaka South Country Club. The Kenneth Kaunda International Airport is just 15 km away, making travel hassle-free. Experience the best of Lusaka at Cargo88 Hotel.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

7.8
Based on 387 reviews
Cleanliness: 5.69
Service: 7.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 7.66
E
Emma • couple • zm
7
2026-06-22 • via Nuitee
T
Thandiwe • solo_traveller • qa
7
Not a bad stay. Close to the shops and restaurants so all good. Id stay again
Pros:

It's clean and comfy

Cons:

The floor is noisy when you walk.

2026-06-22 • via Nuitee
K
Keyur • solo_traveller • zm
8
2026-06-21 • via Nuitee
T
Tatenda • couple • zw
9
Professional, clean and generally all round great service.
Pros:

Location, friendly and welcoming team.

Cons:

Breakfast a bit expensive but not bad

2026-06-20 • via Nuitee
Y
Yulu • couple • us
7
2026-06-18 • via Nuitee
A
Annette • solo_traveller • za
9
2026-06-15 • via Nuitee
B
Bruce • couple • zm
10
2026-06-15 • via Nuitee
C
Cosmas • solo_traveller • au
7
2026-06-13 • via Nuitee
R
ricci • solo_traveller • zm
7
2026-06-10 • via Nuitee
L
Liana • solo_traveller • zw
5
Pros:

Location is close to the Mall which is convenient.

Cons:

The carpets are dirty from the Foyer to the rooms. The toilets are tiny so if you have a bit of weight you have trouble. They should get good hotel Quality Towels they look worn and off color now. The breakfast is the same everyday no variety. Bread, pork and chicken sausage, potatoes, baked beans eggs and mushroom. Add some traditional breakfast items. Stayed there for 5 days by day 3 i was done with breakfast.

2026-06-10 • via Nuitee
P
Peter • couple • zw
3
Great location, but otherwise average and a bit over-priced.
Pros:

The location

Cons:

The room was very modest, small and constructed with budget materials for the price, especially as breakfast was not included. It was quite noisy also. Breaskfast was not included and the price of it - at 25 dollars is way too high, on top of quite a high room rate.

2026-06-08 • via Nuitee
R
Raphael • solo_traveller • zm
9
2026-06-05 • via Nuitee
R
Roger • solo_traveller • gb
10
Great place to stay - except breakfast
Pros:

Design and feel. Very comfortable. Great location.

Cons:

Breakfast - USD25 per person poor value - walk across to shopping centre and great selection for half the price.

2026-06-02 • via Nuitee
T
Towela • family_with_children • za
6
Pros:

The location was excellent and very convenient for all our needs. Being directly opposite East Park Mall was a major advantage, providing easy access to a wide range of amenities. The architecture was beautiful, and the staff were exceptionally helpful and welcoming. The balcony was also a wonderful feature, adding to the charm of the property and making the compact space feel much more comfortable.

Cons:

The bathrooms were extremely small - barely enough space for one person and certainly not suitable for two. The shower drain was very slow, causing water to pool during use, and the shower door was difficult to open and close. There was no hand soap provided in the bathroom, and there was nowhere to hang a face cloth.

2026-05-31 • via Nuitee
T
Thomas • solo_traveller • za
8
2026-05-28 • via Nuitee
M
Malcolm • couple • zm
4
Pros:

Location was great

Cons:

The walls are so thin that we could hear the slightest noise in the rooms around

2026-05-25 • via Nuitee
G
Gondwe • solo_traveller • zm
6
Visiting
Pros:

Location was good

Cons:

Predominantly expensive beverages

2026-05-24 • via Nuitee
V
Victor Sakatu • solo_traveller • zm
8
2026-05-20 • via Nuitee
C
creusa • family_with_children • ao
8
2026-05-19 • via Nuitee
P
Patrick • solo_traveller • zm
1
Poorly managed hotel with shockingly low cleanliness standards, unhygienic rooms.
Pros:

The location

Cons:

This was honestly one of the most disappointing hotel experiences I’ve had. From the moment we checked in, it was clear that basic cleanliness and housekeeping standards were being ignored.
The first red flag was finding what appeared to be a previous guest’s check-in letter left under the bedsheets. That alone proves the bedding had not been properly changed or inspected before giving the room to new guests. If the room had actually been cleaned thoroughly, there is no way staff would have missed something like that.
It only got worse from there. We then discovered visible blood stains on the pillows and pillowcases. When we raised the issue with management, instead of taking responsibility or apologizing professionally, they tried to dismiss it by suggesting it “might be mosquitoes.” That explanation made absolutely no sense. Mosquitoes do not create stains across multiple pillows, and regardless, why were stained pillowcases still being used in a guest room?
The handling of the complaint was just as bad as the cleanliness itself. There was no urgency, no accountability, and no genuine concern for hygiene or customer comfort. For a hotel, clean bedding is the bare minimum standard, and failing at something this basic is unacceptable.
I would not recommend this place to anyone who values cleanliness, professionalism, or basic hospitality standards. Very poor experience.

2026-05-16 • via Nuitee