Hyatt Place Nashville Green Hills

Great place!

The front desk and breakfast staff were very pleasant, however my first impression and lasting impression overall was the lack of maintenance. The weather stripping on the sliding entry door was flapping in the breeze. Then coming into our room, I noticed spots on the sofa table and one bedside table. At first I thought they were stuck on permanently, but I was able to clean them off with a wash cloth and a little elbow grease. Next I found that the black out shade was broken. Instead of a pulley chain it had been rolled up and jimmied into the window frame. At bedtime it had to be unrolled then re-rolled in the morning. The in-room coffee maker also did not work. The property advertised a lobby bar, however when, at 5 PM, I asked when it opened, the front desk receptionist said, “Whenever the bar tender shows up.” As it turns out, upon returning from dinner at 8:30 it became apparent that no bartender showed up. For the price, this hotel was a poor value and I would not choose it in the future.

Very clean. Loved waking to shopping from the hotel. Would definitely stay here again. 10/10

Location was great. The room was clean comfortable & quiet. Enjoyed there being an upscale fabulous shopping mall across the street. Had dinner there as well. The staff was attentive to all our questions & requests. The only negative would be the breakfast. I read other reviews re: the breakfast so I didn’t high expectations. Easy Uber ride to the airport.

Mall right next door

Very friendly staff and great location

There appears to be a lack of staff service at the bar was poor

We have enjoyed Hyatt Place in the past and were excited to find a well priced room on a busy weekend in Nashville. The hotel was hard to find because the sign is hard to see. The parking is easy, once you navigate the odd lot and unlabeled garage. We needed an extra blanket for the pull out bed and we were told no, then later one appeared at our door. At breakfast the eggs and potatoes were cold, and the tables were not being cleaned as people left.

It was close enough to broadway to drive there, but far enough to be safe and quiet! Friendly front desk people!!! Very comfy room!

The stay was for an overnight business trip. This hotel was chosen not only for proximity to the meeting location but also that there was a restaurant and bar (great for before the meeting to work and grab a bite, and after the meeting to be able to have some dinner and a drink). The restaurant was not open upon my arrival in mid-afternoon, nor was it open when I returned from my meeting, with the plan to have dinner. Additionally the parking is difficult and inconvenient. Wishing now I had chosen another hotel. This was too frustrating.

We were very happy with this hotel. Front staff was friendly and we walked to the local bars and restaurants! Good price too

Love this hotel- location is perfect- staff is great and just an all round great place.

This hotel gets five stars from check in to check out. The location was perfect.

Wonderful staff. Friendly staff and nice clean rooms. Close to the mall and downtown!

Fitness room
Did not have towels or cups for water.

It was convenient going to the Green Hill Mall, walking distance (5minutes) and 20 minutes from the Opry Mill Mall.

The toilet did not work properly. We asked to have it repaired but no one came. This is why only 4 stars.

Loved how clean and quiet this hotel was!

Great area

Excellent
Breakfast needs continuous service
Parking is too high 30.00 a night - parking spaces are too narrow