Harper Premier Nagoya Batam

Hotels
8.2 (77 reviews)
Komplek Nagoya Thamrin City, Gedung 3, Jl. Imam Bonjol, Lubuk Baja Kota Kec Lubuk Baja, Kota Batam, Kepulauan Riau , Nagoya , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Front desk (limited hours)
Offsite parking discounted rates available
Covered parking
Accessible train station shuttle
No accessible train station shuttle

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Good variety of food in breakfast
Cons:
Limited lifts
Cleanliness issues in the bathroom
Breakfast quality could be improved

Categories

Cleanliness
7.51
Cleanliness could be improved for the bathroom and towels.
Service
8.98
Friendly and helpful staff, excellent service mentioned in multiple reviews.
Location
9.02
Convenient location with easy access to various amenities.
Room Quality
7.97
Rooms are generally clean and comfortable, but some issues with air conditioning noted.
Amenities
8
Basic amenities available, however, limited lifts and some issues with the breakfast.
Value for Money
8.46
Overall good value for the price based on positive feedback.
Food and Beverage
7.51
Breakfast experience was disappointing, with limited selection and quality.
Overall Experience
8.18
Overall satisfactory stay with some issues that need addressing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:07

Property Description

Convenient Location
The hotel is located within close proximity to popular shopping malls and ferry terminals, making it a convenient choice for travelers to Nagoya.

Comfortable Accommodation
Guests can expect well-equipped, air-conditioned rooms with modern amenities including a flat-screen TV, minibar, and private bathroom.

Dining Experience
Enjoy a delicious buffet breakfast and savor Indonesian and international cuisine at the hotel's restaurant.

Experience convenience, comfort, and great dining during your stay at Harper Premier Nagoya Batam. Book now to secure your reservation!

Check-in and check-out hours:

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 77 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 7.51
Overall Experience: 8.18
M
Muhammad Saifuddin • family_with_children • sg
10
Pros:

Great place. Food and staff was amazing. Location is exceptional

2026-01-31 • via Nuitee
R
Rashidah • couple • sg
8
Perfect if you just want to chill for a few days and enjoy local food
Pros:

Availability of local eateries in the vicinity

Cons:

Still need to take a long walk or Grab to the nearest shopping mall

2026-01-27 • via Nuitee
N
Norashikin • couple • sg
9
Good breakfast and very near food places and services (hair, massage, etc.)
Pros:

(1) Nagoya Thamrin area has many food and places near the hotel
(2) Breakfast was good i.e. has variety of food
(3) Easy to book Grab

Cons:

(1) Cleanliness could be improved for the bathroom and towels.

2026-01-22 • via Nuitee
N
Ng Kee Guan • solo_traveller • sg
8
Pros:

Ok

Cons:

Ok

2026-01-19 • via Nuitee
N
Ngkeeguan • solo_traveller • sg
8
Pros:

Ok

2026-01-19 • via Nuitee
E
Eddy Toretto • family_with_children • sg
9
2026-01-08 • via Nuitee
A
abd razali • couple • my
10
Recommendation hotel in Batam
Pros:

Strategic location center of Batam city

Cons:

Sorrounding with eatery shop, shoping shop, nearby to big mall shopping and massage spa.

2026-01-06 • via Nuitee
H
Hong An • solo_traveller • sg
9
Everything was great
Cons:

The lifts during breakfast hours

2026-01-03 • via Nuitee
C
Ceron • family_with_children • sg
8
Overall a satisfactory stay for our family.
Pros:

Convenient to get around and meet basic cleanliness. Staff is friendly and helpful.

Cons:

1 of our rooms, the AC has a musty smell when temp is at 23 degree. Pillow can be a bit more firm.

2026-01-01 • via Nuitee
L
Lauren • extended_group • sg
7
Pros:

Hotel is clean and very comfortable

Cons:

Very limited connecting rooms

2025-12-14 • via Nuitee
• family_with_children • sg
9
Pleasant stay.
Pros:

Breakfast and location meet our expectation, excellent.

Cons:

Nothing at all.

2025-12-09 • via Nuitee
S
Sheena Tong • family_with_children • sg
8
Pros:

I like the spacious suite room

Cons:

The breakfast spread wasn't alot

2025-11-28 • via Nuitee
K
Koon • family_with_children • sg
4
First but the last
Pros:

New

Cons:

I would like to provide some feedback regarding my stay at room 800



Disturbing Noise at Night
There was constant noise coming from the toilet area of the room. Between 11 pm and 12 midnight, I heard repeated loud bangs and knocks on the wall. This continued for quite a while and affected my ability to sleep. I could only fall asleep around 2 am, which impacted my rest and my itinerary the next day. I am unsure whether the sound was caused by plumbing or by noise from neighbouring rooms or just something else but it was extremely disruptive.

Air-Conditioning Issues
Although the air-conditioning was set at 22°C, the room became stuffy in the middle of the night. The airflow did not seem consistent, making it uncomfortable to sleep.
Breakfast Quality

The breakfast experience was disappointing. The hot tea had an unusual smell, the food selection was limited, and both the noodles and rice were bland. Overall, the breakfast spread did not meet expectations

2025-11-23 • via Nuitee
F
Fazlinah • couple • sg
9
Pros:

Convenient location.
Clean rooms & helpful staffs.

2025-10-30 • via Nuitee
L
Lim • couple • sg
8
2025-10-21 • via Nuitee
N
Nana • extended_group • sg
10
Overall is a awesome stay..
Pros:

All is good.. worth the price.. staff is friendly.. food is awesome..

Cons:

Only problem is if u using their iron.. no iron board and also cannot keep for next day.. the staff will just go in to ur room and just take.. that i wat i dont like.. enter the room without permission.. need to improve on that to tell us if want to enter..

2025-10-13 • via Nuitee
M
Mohamad Azeem • extended_group • my
8
2025-10-12 • via Nuitee
F
faith • family_with_children • sg
8
Pros:

- the surrounding amenities ; food courts, laundrymat, massage parlour, salon etc etc
- central location
- breakfast was excellent

Cons:

- only 2lifts.

2025-10-05 • via Nuitee
A
Amir • couple • sg
8
Pros:

Friendly n helpful staff
Good location

Cons:

Waiting for lift, I think need add more lift

2025-09-29 • via Nuitee
C
Carolyn • extended_group • my
9
Comfy
Pros:

Location, comfort and attentiveness. Appreciate that the staff had tried to accommodate to our requests. They gave us a prompt solution whenever we faced issues with the room.

Cons:

The lifts! Waiting time at the lift is exceptionally long. Only 2 lifts are catered for the entire block. During peak hours, it’s harder to catch one.

2025-09-15 • via Nuitee