Hotel Torres Gemelas 2011 N

Hotels
7.6 (2263 reviews)
1230 Avenida Costera Miguel Alemán , Acapulco , mx

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Facilities

Offsite parking discounted rates available
Air conditioning
Terrace
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Private beach nearby
See all facilities

Review Highlights

Pros:
Excellent location
Beautiful view
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
6.56
Multiple mentions of cleanliness issues, including dirty rooms and poor maintenance.
Service
8.03
Positive feedback on attentive service, although some complaints about individual staff behaviour.
Location
9.07
Consistently praised for its great location and access to the beach.
Room Quality
7.52
Rooms were comfortable but some were reported as aging, with maintenance issues.
Amenities
7.05
Some issues with lack of services at the pool and view from some areas.
Value for Money
8.01
Positive remarks on value given the location and amenities.
Food and Beverage
7.06
Limited food service options at the pool and some complaints regarding offerings.
Overall Experience
7.53
Guests had mixed experiences, but many enjoyed their stay overall due to location and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-23 21:18

Property Description

Featuring air-conditioned accommodation with a pool with a view, Hotel Torres Gemelas 2011 N is set in Acapulco. This beachfront property offers access to a balcony, free private parking and free WiFi. The property is 800 metres from the city centre and 200 metres from Condesa Beach.

Stunning Views from the Pool

Enjoy breathtaking sunsets and panoramic views from our pool overlooking the pristine beach.

Comfortable and Well-Equipped Accommodation

Relax in our modern 1-bedroom apartment with a fully equipped kitchen, terrace, and comfortable amenities for a memorable stay.

Convenient Location and Nearby Attractions

Explore nearby popular beaches like Icacos and Hornos, as well as cultural attractions just a short distance away.

Book now for an unforgettable beachfront experience at Hotel Torres Gemelas 2011 N!

Important information:

This property will not accommodate hen, stag or similar parties.
Managed by a private host

Check-in and check-out hours:

Location

Guest Reviews

7.6
Based on 2263 reviews
Cleanliness: 6.56
Service: 8.03
Location: 9.07
Room Quality: 7.52
Amenities: 7.05
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 7.53
S
Solis • family_with_children • mx
8
2026-03-07 • via Nuitee
E
Espidio • family_with_children • mx
8
2026-03-07 • via Nuitee
C
Cristopher Daniel • family_with_children • mx
8
2026-03-07 • via Nuitee
B
Bahena • family_with_children • mx
1
2026-03-06 • via Nuitee
P
PATRICIA • family_with_children • mx
9
2026-03-06 • via Nuitee
M
Manuel • family_with_children • mx
5
Cons:

No ponen agua para tomar
Hicieron limpieza y no me dejaron toallas ni shampoo
No hay toalla para secar las manos
Nunca me pude conectar a su internet y no hubo quien me diera solución

2026-03-06 • via Nuitee
A
avila • family_with_children • mx
4
2026-03-06 • via Nuitee
O
OSCAR • family_with_children • mx
9
2026-03-05 • via Nuitee
P
Paty • family_with_children • mx
7
Pros:

La ubicación

Cons:

En una habitación no funcionó el refrigerador y no salió el agua caliente

2026-03-04 • via Nuitee
P
Paty • family_with_children • mx
8
Pros:

La ubicación

Cons:

Mucho ruido

2026-03-04 • via Nuitee
L
Lorena • family_with_children • mx
1
Terrible
Pros:

Es buena ubicación y la vista es bonita. El ligar limpio

Cons:

Sin embargo, es un hotel muy viejito con poco mantenimiento. La regadera es super incomoda incluso duele al contacto con el agua, durante mi estancia me abrieron la habitación mientras estaba dentro para verificar que estuviera ocupada??? . El colchón es muy incómodo, el personal de recepción es muy grosero. La playa que mencionan no tiene camastros ni sillas, te cobran 300 pesos por uso ( estando dentro del hotel). Y cierran el acceso a la playa a las 18 hrs. Ofrecen la habitación con tina de baño pero no cuenta con tapón y al solicitar mencionan que no lo manejan. ( fue imposible bañar a niños). El estacionamiento tambien se cobra aparte. Por lo que al final terminas pagando mas, quizá equiparable a un hotel con mejor gama. La televisión no cuenta con ningún sistema de tv de paga o stremieng. Consideren otras opciones.

2026-03-04 • via Nuitee
C
Castelazo • family_with_children • mx
10
Pros:

Exelente servicio.
Por el precio está súper bien.
Super recomendable.

2026-03-04 • via Nuitee
A
Aviña • family_with_children • mx
8
Muy bien todo bien gracias
Pros:

La vista. La playa

Cons:

El valet. Tanto tiempo de espera

2026-03-03 • via Nuitee
G
Gabriel • family_with_children • mx
10
2026-03-03 • via Nuitee
M
Monica • family_with_children • mx
8
Pros:

Ubicación

Cons:

Nada

2026-03-03 • via Nuitee
L
Lizbeth Alejandra • family_with_children • mx
9
2026-03-02 • via Nuitee
R
Rojas • family_with_children • mx
7
2026-03-02 • via Nuitee
M
Mustaine • family_with_children • mx
1
Decepción
Pros:

La ubicación

Cons:

Todo, no tenía la mini despensa que se promete en la descripción, la vista era horrible, la habitación fea

2026-03-02 • via Nuitee
R
Ricardo mejia lima • solo_traveller • mx
10
2026-03-01 • via Nuitee
H
Hugo • family_with_children • mx
6
Pros:

La ubicación

Cons:

Había pelos, se rasuraron y que literal casi nos sacan de la habitación para hacer check in

2026-02-28 • via Nuitee