Hotel MU

Hotels
8.3 (427 reviews)
Av. La Cortinada, Urb. Massanelles , La Cortinada , ad

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Variety in breakfast
Cons:
Cleaning and maintenance issues
Parking challenges
Noise disturbances

Categories

Cleanliness
7.69
Some reviews mentioned the need for maintenance and cleaning.
Service
9.16
Most reviews highlighted the friendly and helpful staff.
Location
8.7
The location is praised for its proximity to skiing areas and is generally quiet.
Room Quality
8.15
Some rooms are described as cozy, though there are issues with size and maintenance.
Amenities
7.68
Several guests mentioned issues with the spa and parking access.
Value for Money
8.14
Generally regarded as good quality for the price, with some exceptions.
Food and Beverage
8.69
Positive comments about breakfast and complimentary drinks.
Overall Experience
8.16
A generally pleasant stay with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:21

Property Description

Luxurious Spa Experience
Indulge in relaxation at Hotel MU & SPA's spa, offering a hot tub, sauna, steam baths, and massage services.

Convenient Ski Amenities
With ski storage available and the option to purchase ski passes at the 24-hour reception, enjoy a hassle-free winter getaway just 20 minutes from Ordino-Arcalís Ski Resort.

Scenic Surroundings for Outdoor Activities
Located near ideal hiking and cycling routes, Hotel MU & SPA is the perfect retreat for nature enthusiasts seeking adventure.

Experience comfort and leisure at Hotel MU & SPA.

Important information:

Please note that spa will have an extra charge of 15€ per person per hour. Children aged 12 and under are not allowed in the spa area.

NOTE: There is a tourist tax of €2.09 per person (from 16 years old) per night that must be paid by the guest upon arrival at the accommodations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

8.3
Based on 427 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 8.15
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 8.16
P
Pierre • couple • fr
8
2026-06-30 • via Nuitee
A
Antonio A.G. • solo_traveller • es
10
Fin de semana ideal
Pros:

El personal, habitaciones ubicacion

Cons:

No tenía aire acondicionado

2026-06-29 • via Nuitee
A
Antonia • couple • es
7
Bien ubicado
Pros:

La ubicación y atencion del personal

Cons:

No disponen de aire acondicinado ni ninguna tioo de ventilacion y las neveras fr las habitaciones no enfrian

2026-06-28 • via Nuitee
F
fabrice • family_with_children • fr
9
Pros:

sa localisation

2026-06-25 • via Nuitee
M
María • couple • es
10
De los mejores hoteles en los que he estado ultimamente
Pros:

Ubicación excelente, un sitio tranquilo pero con bares y restaurantes cerca. A dos pasos del parque natural de Sorteny. El personal del hotel es amabilísimo, y las habitaciones cómodas, amplias y limpias, además con mininevera, genial

2026-06-19 • via Nuitee
R
remy • solo_traveller • fr
8
2026-06-17 • via Nuitee
A
Alex • couple • es
8
2026-06-14 • via Nuitee
L
Lisa • solo_traveller • de
7
2026-06-08 • via Nuitee
H
Hernan • solo_traveller • es
10
2026-06-07 • via Nuitee
M
Mireia • couple • es
7
Pros:

Camila, nos atendió increíble.
Llegamos con hambre, no estaba abierto el restaurante y ella misma nos ofreció varias opciones y nos atendió.
Más personal así !

2026-05-29 • via Nuitee
R
Rita • couple • nl
10
We hebben genoten, we zouden zo weer voor dit hotel kiezen
Pros:

De vriendelijkheid waarmee we omringd werden, niets was teveel🤩👌💪🏽👍🏽

Cons:

Not

2026-05-26 • via Nuitee
C
Carlos • solo_traveller • es
8
2026-05-12 • via Nuitee
R
Rafael • couple • es
8
2026-05-10 • via Nuitee
J
Johanna • couple • es
10
Pros:

Todo

2026-05-04 • via Nuitee
J
Julio • solo_traveller • es
9
Hotel con buena ubicación.
Pros:

La atención de los empleados y el servicio de la habitación.

2026-05-03 • via Nuitee
F
F M • couple • es
10
2026-04-15 • via Nuitee
J
Jordi • couple • es
10
2026-04-12 • via Nuitee
D
Dolors • solo_traveller • es
8
2026-04-11 • via Nuitee
L
Lucas Alvaro • couple • es
8
Pros:

El personal

Cons:

Massa calor a la habitació!!.
Tot I que no estaba posada la calefacció!

2026-04-09 • via Nuitee
A
Ana • solo_traveller • es
10
Genial todo!!!
Pros:

Había comodidad, el personal amable, todo perfecto!!

Cons:

Nada :)

2026-04-08 • via Nuitee