Hotel MU

Hotels
8.3 (413 reviews)
Av. La Cortinada, Urb. Massanelles , La Cortinada , ad

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Variety in breakfast
Cons:
Cleaning and maintenance issues
Parking challenges
Noise disturbances

Categories

Cleanliness
7.69
Some reviews mentioned the need for maintenance and cleaning.
Service
9.16
Most reviews highlighted the friendly and helpful staff.
Location
8.7
The location is praised for its proximity to skiing areas and is generally quiet.
Room Quality
8.15
Some rooms are described as cozy, though there are issues with size and maintenance.
Amenities
7.68
Several guests mentioned issues with the spa and parking access.
Value for Money
8.14
Generally regarded as good quality for the price, with some exceptions.
Food and Beverage
8.69
Positive comments about breakfast and complimentary drinks.
Overall Experience
8.16
A generally pleasant stay with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:21

Property Description

Luxurious Spa Experience
Indulge in relaxation at Hotel MU & SPA's spa, offering a hot tub, sauna, steam baths, and massage services.

Convenient Ski Amenities
With ski storage available and the option to purchase ski passes at the 24-hour reception, enjoy a hassle-free winter getaway just 20 minutes from Ordino-Arcalís Ski Resort.

Scenic Surroundings for Outdoor Activities
Located near ideal hiking and cycling routes, Hotel MU & SPA is the perfect retreat for nature enthusiasts seeking adventure.

Experience comfort and leisure at Hotel MU & SPA.

Important information:

Please note that spa will have an extra charge of 15€ per person per hour. Children aged 12 and under are not allowed in the spa area.

NOTE: There is a tourist tax of €2.09 per person (from 16 years old) per night that must be paid by the guest upon arrival at the accommodations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

8.3
Based on 413 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 8.15
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 8.16
F
F M • couple • es
10
2026-04-15 • via Nuitee
J
Jordi • couple • es
10
2026-04-12 • via Nuitee
D
Dolors • solo_traveller • es
8
2026-04-11 • via Nuitee
L
Lucas Alvaro • couple • es
8
Pros:

El personal

Cons:

Massa calor a la habitació!!.
Tot I que no estaba posada la calefacció!

2026-04-09 • via Nuitee
A
Ana • solo_traveller • es
10
Genial todo!!!
Pros:

Había comodidad, el personal amable, todo perfecto!!

Cons:

Nada :)

2026-04-08 • via Nuitee
E
Eneko • couple • es
8
Relajacion
Pros:

Las vistas a las montañas estuvo super bien poder despertar con las vistas.

Cons:

El parking una entrada y salida muy mala

2026-04-07 • via Nuitee
V
Vicente • solo_traveller • es
8
Pros:

Personal muy amable, hotel limpio y cómodo

Cons:

Entra mucha luz por los laterales de las cortinas, y te despiertas temprano.
Reservé el spa el día anterior, pero no guardaron la reserva

2026-03-22 • via Nuitee
C
Carla • couple • es
9
2026-03-08 • via Nuitee
A
Alejandra Milena • couple • es
8
2026-03-08 • via Nuitee
J
JAMEL • couple • fr
10
2026-02-22 • via Nuitee
B
BRUN • couple • fr
9
Tres bon rapport qualité prix.
Pros:

Super accueil, l'hôtel dispose d'un spa (hammam et jacuzzi) quasi fonctionnel. Le petit-déjeuner est au top, c'était très varié et les viennoiseries étaient de qualité. Petit bémol, la chambre était un peu bruyante du fait qu'il y a la route à côté mais la qualité et la propreté de la chambre est irréprochable. Bon rapport qualité prix. Je recommande !

Cons:

La chambre était un peu bruyante comme la route était à côté.

2026-02-11 • via Nuitee
P
PEDRO LUIS • extended_group • es
8
2026-01-31 • via Nuitee
J
Judith • solo_traveller • ad
10
2026-01-25 • via Nuitee
A
Alejandro Pedro • couple • es
10
2026-01-22 • via Nuitee
D
David • couple • es
8
2026-01-20 • via Nuitee
G
Gabriel • couple • es
10
2026-01-20 • via Nuitee
S
Serge • extended_group • fr
9
Je conseillerai cet hôtel et y retournerai avec plaisir si je reviensre
Pros:

Personnel compétent très sympa. a l écoute des besoins du client

Cons:

La clim manquante dans les chambres pendant les chaleurs actuelles

2026-01-19 • via Nuitee
G
gueroux • family_with_children • fr
8
j'y reviendrai pour la chambre et le personnel, pas pour manger ...
Pros:

personnel très professionnel, à l'écoute.

Cons:

repas moyen,

2026-01-19 • via Nuitee
M
Montse • couple • es
5
Agradable
Pros:

El trato recibido fué insuperable,amabilidad máxima

Cons:

Camas separadas,y no encaradas al televisor

2026-01-19 • via Nuitee
J
Jaume • family_with_children • es
8
Cons:

Esmorzar justet.

2026-01-19 • via Nuitee