Hotel MU

Hotels
8.3 (455 reviews)
Av. La Cortinada, Urb. Massanelles , La Cortinada , ad

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Variety in breakfast
Cons:
Cleaning and maintenance issues
Parking challenges
Noise disturbances

Categories

Cleanliness
7.69
Some reviews mentioned the need for maintenance and cleaning.
Service
9.16
Most reviews highlighted the friendly and helpful staff.
Location
8.7
The location is praised for its proximity to skiing areas and is generally quiet.
Room Quality
8.15
Some rooms are described as cozy, though there are issues with size and maintenance.
Amenities
7.68
Several guests mentioned issues with the spa and parking access.
Value for Money
8.14
Generally regarded as good quality for the price, with some exceptions.
Food and Beverage
8.69
Positive comments about breakfast and complimentary drinks.
Overall Experience
8.16
A generally pleasant stay with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:21

Property Description

Luxurious Spa Experience
Indulge in relaxation at Hotel MU & SPA's spa, offering a hot tub, sauna, steam baths, and massage services.

Convenient Ski Amenities
With ski storage available and the option to purchase ski passes at the 24-hour reception, enjoy a hassle-free winter getaway just 20 minutes from Ordino-Arcalís Ski Resort.

Scenic Surroundings for Outdoor Activities
Located near ideal hiking and cycling routes, Hotel MU & SPA is the perfect retreat for nature enthusiasts seeking adventure.

Experience comfort and leisure at Hotel MU & SPA.

Important information:

Please note that spa will have an extra charge of 15€ per person per hour. Children aged 12 and under are not allowed in the spa area.

NOTE: There is a tourist tax of €2.09 per person (from 16 years old) per night that must be paid by the guest upon arrival at the accommodations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.3
Based on 455 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 8.15
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 8.16
N
Nolsoe • couple • dk
9
2026-08-26 • via Nuitee
T
Tamás • extended_group • hu
7
2026-08-26 • via Nuitee
P
Paula • couple • es
6
2026-08-24 • via Nuitee
A
Antoni • couple • es
8
2026-08-23 • via Nuitee
V
vte.tomas • solo_traveller • es
5
Pros:

La atención del personal

Cons:

El bufé y tamaño habitación

2026-08-23 • via Nuitee
R
Roig • couple • es
6
Cons:

Si lo que no mola son los retos este hotel tiene un muy grande,mete el coche en el parking subterráneo y si te gustó tienes dos plantas,toda una esperanza, suerte para los valientes

2026-08-23 • via Nuitee
C
carles • family_with_children • es
7
Justet
Pros:

Bona ubicacio a la cortinada, ben encaminat a la vall de Ordino, ideal per ski o estiu.

Cons:

Hotel vell ja, el llit deuria tenir 20 anys, incomode, matalas enfonsat, sincerament no vaig dormir en tota la nit per culpa d’aixo.
Necesita revovacio urgent!

2026-08-22 • via Nuitee
E
Elena • family_with_children • es
8
Pros:

Relación calidad precio

2026-08-21 • via Nuitee
V
vittorio • couple • it
8
Pros:

Colazione ottima

Cons:

Il garage ha rampe molto strette e ripide e avremmo preferito essere avvertiti di queste difficoltà

2026-08-20 • via Nuitee
C
CRISTINA M. M. • solo_traveller • es
9
Pros:

El personal todos súper amables el desayuno muy bueno la habitación muy bien todo muy limpio las camas cómodas genial

2026-08-20 • via Nuitee
C
Carmen • couple • es
9
Pros:

Una habitación confortable y un desayuno excelente!!!
El personal súper amable!!
Todo genial

2026-08-19 • via Nuitee
P
Plaza Belmonte • couple • es
9
Buena el recepcionista holandés muy buena persona el se merece un 10
Pros:

Si

Cons:

No me limpiaron la habitación dos días ni hicieron la cama

2026-08-18 • via Nuitee
V
Valentina • solo_traveller • es
9
Tornaria demà mateix
Pros:

Habitació senzilla però molt bé de preu. Personal molt amable i disponible. Posició estupenda per passejar i fer esport al costat del riu, amb una pista de golf creuant al carrer. Un parc públic pels nens a menys de 10 metros. Súper aconsellable

Cons:

M'hagués agradat una mica més de qualitat als àpats. Hi havia varietat i opcions per tothom. La qualitat és factible però millorable. Faltaria posar cartells sobre al•lergens

2026-08-17 • via Nuitee
J
javi • solo_traveller • es
10
2026-08-16 • via Nuitee
J
Javier Alonso Sánchez • solo_traveller • es
10
Pros:

La limpieza y el trato del personal excelentes.

2026-08-15 • via Nuitee
A
Anna • couple • es
8
Si no hagues estat per la calor correcte.
Pros:

Molt net i el personal molt amable. També han avisat que fa poc que s’ha ia canviat la dirección de l’hotel i estaben treballant per posar-ho tot en ordre.

Cons:

Que no tenen aire acondicionat a les habitacions i encara que obris la finestra fa calor.

2026-08-14 • via Nuitee
F
Fourteau • couple • fr
9
Agréable séjour 👌
Pros:

L accueil,la disponibilité du personnels ,la propreté,petit déjeuner,le lieu

2026-08-13 • via Nuitee
M
Massimiliano • extended_group • it
10
2026-08-12 • via Nuitee
A
Ana M • solo_traveller • es
9
Pros:

La ubicación , si quieres dar una vuelta por la naturaleza. Muy tranquilo

2026-08-12 • via Nuitee
L
Llàtzer • couple • es
9
2026-08-11 • via Nuitee