Renaissance Honolulu Hotel & Spa

Hotels
•
Renaissance Hotels & Resorts
8.9 (143 reviews)
1390 Kapiolani Boulevard , Honolulu , us

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Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful rooms
Great location
Friendly staff
Excellent amenities
Cons:
Issues with cleanliness
Inconsistencies in breakfast service
Concerns about additional charges

Categories

Cleanliness
8.36
Concerns about room cleanliness from multiple reviews.
Service
9.33
Overall positive sentiment with mention of welcoming staff.
Location
9.37
Positive comments about the location being perfect for guests.
Room Quality
8.82
Mention of beautiful rooms and upgrades provided.
Amenities
8.85
Amenities exceeded expectations according to guests.
Value for Money
8.81
General value perception was good although some issues noted.
Food and Beverage
8.86
Breakfast praised but slight inconsistencies noted.
Overall Experience
8.83
Overall positive experience with room for minor improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:45

Property Description

Luxurious Accommodation
Enjoy a 5-star experience at Renaissance Honolulu Hotel & Spa with beautifully designed rooms and impeccable service.

Upscale Amenities
Relax by the outdoor swimming pool, work out at the fitness centre, and indulge in delicious meals at the hotel's restaurant and bar.

Prime Location
Conveniently located near Ala Moana Beach, Hawaii Convention Center, and shopping at Ala Moana Center, the hotel is the perfect base for exploring Honolulu.

To book your stay at Renaissance Honolulu Hotel & Spa - Newly Opened 2024 and experience the epitome of luxury and relaxation, visit our website now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 59 per day.

Location

Guest Reviews

8.9
Based on 143 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.86
Overall Experience: 8.83
M
Melissa • couple • us
9
Will stay there again.
Pros:

The Toro bidet is a highlight in the bathroom. Also the bathtub is massive, easily fit two people. Views were lovely. Window opened completely to allow a nice view and breeze into the room. Provided both tea kettle and coffee machine in room which is lovely. Very walkable area with lots of shopping and food options.

Cons:

If I had to nitpick the only negatives I experienced were Ice/water machines not on every floor, delivery service took a while and the water wasn't quite hot enough. All in all it was a wonderful place to stay.

2026-01-24 • via Nuitee
A
AYAKO • extended_group • gb
9
リラックス
Pros:

アラモアナショッピングセンターの目の前で、徒歩ですぐセンターの駐車場に着くため　暑くない。
ハワイのホテルはリゾートフィーが５０ドルくらいかかるが、そちらをホテルで使えるバウチャーで使える。
バウチャーをホテル内のレストランで利用でき、食事もおいしかった。
シャトルバスがワイキキビーチのバニヤンTREEのところまで出ていて、便利。

Cons:

部屋のコップが紙コップだったところ。

2026-01-22 • via Nuitee
I
Iskander • solo_traveller • nl
6
Redelijk hotel maar prijs is niet transparant
Pros:

Mooie badkamer, prima locatie.
Schone kamer

Cons:

Verborgen kosten. Je betaald $58 per dag verplicht extra bovenop de kamerprijs.
Onduidelijk wat je daarvoor krijgt. Je kunt de kamer om niet meer alleen dus het is een "stikken of slikken" situatie

2026-01-21 • via Nuitee
N
Nicola • couple • it
5
Peccato davvero. La struttura è molto bella e dotata di ottimi servizi. La gestione davvero deludente.
Pros:

Hotel nuovissimo, ricevuto upgrade per camera vista oceano.

Cons:

All’arrivo abbiamo trovato in camera lenzuola macchiate e oggetti appartenenti al precedente ospite, segno che la camera non fosse stata pulita bene. In tempi brevi hanno provveduto a sistemare la cosa. Abbiamo anche segnalato che lo scarico della vasca da bagno non funzionava. Tale intervento è avvenuto con molto ritardo. Il giorno seguente la camera è stata rifatta alle ore 17, dopo due solleciti.
Bisogna anche stare molto attenti al conto. Avevano caricato il costo della colazione che era incluso nel prezzo. Inoltre avevamo ricevuto un voucher per uno sconto ad uno dei ristoranti e nel conto non ne avevano tenuto conto.

2026-01-20 • via Nuitee
H
Harumi • solo_traveller • us
10
Pros:

New and good location.

2026-01-19 • via Nuitee
T
TORU • couple • jp
8
良かったです。
Pros:

新しくてきれいでした。ウォシュレットがついててよかったです。

Cons:

シャワーの勢いが、口コミ通り弱かったところ。

2026-01-19 • via Nuitee
M
Merlynn • solo_traveller • fm
9
2026-01-14 • via Nuitee
J
Juozas • couple • ca
10
2026-01-13 • via Nuitee
B
Beverly • couple • us
10
2026-01-12 • via Nuitee
幸司 • solo_traveller • jp
10
2026-01-11 • via Nuitee
幸司 • extended_group • jp
10
2026-01-11 • via Nuitee
G
Grayson • family_with_children • nz
10
Fantastic stay and will be back!
Pros:

Exceptional facilities throughout the hotel - world class!

Cons:

Nothing

2026-01-10 • via Nuitee
D
dahan • couple • fr
1
Catastrophique
Pros:

Établissement était très jolie

Cons:

Nous avons eu une très mauvaise expérience car il y avait des punaises de lit et aucun personnel n’était à l’écoute. Et aucune compensation a été prévue. Nous allons engager des démarches auprès de notre avocat.

2026-01-08 • via Nuitee
G
Gleb • family_with_children • us
5
Mediocre experience. Good for Honolulu, but nothing close to what 5 star hotel should look like.
Pros:

Nice enterior, good location

Cons:

Bad SPA, no towels in spa, no water in spa, terrible service there.

2026-01-07 • via Nuitee
K
Krishna Priya • couple • us
10
Good
Pros:

Cleanliness

Cons:

Double charges

2026-01-06 • via Nuitee
J
Julie • family_with_children • us
7
Pros:

Good location close to shopping and good food and the beach. Very “walkable”.

Cons:

A lot of homeless people in the area, elevator issues, shortage of clean towel at pool

2026-01-05 • via Nuitee
N
naoko • extended_group • jp
8
2025-12-22 • via Nuitee
A
Alexandra • couple • de
10
Gerne immer wieder, aber dann länger.
Pros:

mega schönes Zimmer, Tolle Außenanlagen, Toller Pool, wunderschöne Lobby, einfach absolut weiterzuempfehlen.

Cons:

Das Gesamtpaket

2025-12-20 • via Nuitee
F
Frederick • solo_traveller • us
8
2025-12-13 • via Nuitee
C
Carey • couple • us
10
Great
Pros:

Location

Cons:

Didn’t get to stay longer

2025-12-08 • via Nuitee