Renaissance Honolulu Hotel & Spa

Hotels
•
Renaissance Hotels & Resorts
8.9 (186 reviews)
1390 Kapiolani Boulevard , Honolulu , us

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful rooms
Great location
Friendly staff
Excellent amenities
Cons:
Issues with cleanliness
Inconsistencies in breakfast service
Concerns about additional charges

Categories

Cleanliness
8.36
Concerns about room cleanliness from multiple reviews.
Service
9.33
Overall positive sentiment with mention of welcoming staff.
Location
9.37
Positive comments about the location being perfect for guests.
Room Quality
8.82
Mention of beautiful rooms and upgrades provided.
Amenities
8.85
Amenities exceeded expectations according to guests.
Value for Money
8.81
General value perception was good although some issues noted.
Food and Beverage
8.86
Breakfast praised but slight inconsistencies noted.
Overall Experience
8.83
Overall positive experience with room for minor improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:45

Property Description

Luxurious Accommodation
Enjoy a 5-star experience at Renaissance Honolulu Hotel & Spa with beautifully designed rooms and impeccable service.

Upscale Amenities
Relax by the outdoor swimming pool, work out at the fitness centre, and indulge in delicious meals at the hotel's restaurant and bar.

Prime Location
Conveniently located near Ala Moana Beach, Hawaii Convention Center, and shopping at Ala Moana Center, the hotel is the perfect base for exploring Honolulu.

To book your stay at Renaissance Honolulu Hotel & Spa - Newly Opened 2024 and experience the epitome of luxury and relaxation, visit our website now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 59 per day.

Location

Guest Reviews

8.9
Based on 186 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.86
Overall Experience: 8.83
J
Jonathan • solo_traveller • us
9
2026-07-25 • via Nuitee
仲文 • family_with_children • cn
9
2026-07-19 • via Nuitee
L
Latasha • solo_traveller • us
4
The hotel is beautiful but the service sucks!!!
Pros:

I loved location and the hotel is beautiful.

Cons:

I didn't like that I couldn't get in touch with the front desk from my room. My room didn't get cleaned. It was twice I was told that someone would be there to clean my room and when I got back to my room after 8:30pm and the room still haven't been cleaned. Was extremely disappointed 😞. I broke a bottle and wanted to make sure all the little glass pieces got cleaned up.

2026-07-17 • via Nuitee
W
Wagner • family_with_children • us
10
Lovely quiet hotel full of little
Pros:

Loved this hotel, very well appointed , the location was great for us as we didn’t want to be right in the madness of Waikiki, but still close enough to access if we chose. The rooms were very comfortable, well appointed (Toto toilets) and had comfortable beds. We have stayed at many Honolulu hotels over the years and this will be our go-to from now on.

Cons:

Nothing

2026-07-11 • via Nuitee
C
chiaki • couple • jp
10
2026-07-03 • via Nuitee
C
Christina • couple • us
10
Convenient to airport, clean & comfortable.
Pros:

Location was close to the airport, we had a delay and needed to stay one more night.

Cons:

Nothing

2026-06-30 • via Nuitee
R
Rebeca • extended_group • us
10
Very good experience overall
Pros:

We loved the pool. The room was spacious, comfortable, spotless, and offered a beautiful view. The restaurant was also excellent.

Cons:

The only thing I didn’t like was that breakfast ends too early, and afterward there are no breakfast options available. When you’re on vacation, you want to sleep in and relax a little longer, but you can’t because then you won’t be able to find breakfast. Also, the coffee is definitely not the best. Another thing that could be improved is providing resort transportation to and from the beach. It’s quite a walk to get there and back. It would also be nice to offer amenities for hotel guests, such as beach chairs and a designated area for guests to enjoy the beach.

2026-06-29 • via Nuitee
U
unkana • family_with_children • ch
8
2026-06-28 • via Nuitee
K
Kaori • couple • jp
8
2026-06-26 • via Nuitee
M
Markee • family_with_children • us
10
Beautiful hotel, great amenities and Convenient location
Pros:

Location was great! You could easily walk across the street to Ala Moana Mall or easily catch an Uber to nearby attractions or restaurants. The hotel felt very safe and secure especially because you need to a room key to get in and out and go up the elevators. The Spa, Fitness, Pool and jacuzzi area were definitely a highlight for us. Very nice and well taken care of.

Cons:

None

2026-06-14 • via Nuitee
M
Mike • solo_traveller • ca
10
2026-06-09 • via Nuitee
M
Mike • solo_traveller • ca
10
2026-06-06 • via Nuitee
M
Mike • solo_traveller • ca
10
2026-06-06 • via Nuitee
M
Mike • solo_traveller • ca
10
2026-06-06 • via Nuitee
X
xingsi • family_with_children • us
8
We enjoyed the swimming pool, fitness room, the breakfast..
Pros:

Good location , clean & nice employees there

2026-06-04 • via Nuitee
F
Felicia • extended_group • us
10
At the end it was a very nice place to stay at with rides to and from the beach 🏖️ very happy
Pros:

Very clean smells amazing and nice

Cons:

Maybe could be a lil closer to beach

2026-06-03 • via Nuitee
G
Gioh • solo_traveller • us
10
2026-06-03 • via Nuitee
C
Christina • extended_group • us
10
In the hotel with my granddaughters. The security was so good. No getting to our floor with a key card or getting in th
Pros:

Big rooms; friendly staff; great pool

2026-06-03 • via Nuitee
J
james • couple • us
10
2026-06-01 • via Nuitee
M
mayumi • extended_group • jp
8
予約の件がなければ、good.
Pros:

とてもきれいだった。
リゾートフィの一部をホテル内で使えるのはとても良かった。
日本人のわかるスタッフがいて助かった。

Cons:

チェックインの際、予約通りの5人用のお部屋が予約されていないといわれ、追加料金を請求の上お部屋を用意してくれた。
さらに、リゾートフィもまだ未納であると。
こちらからBOOK ing.comに連絡をしなければ、支払いが発生するところだった。
ホテル側が予約先に確認の連絡をするべきではないかと思う。旅行中、ヒヤヒヤさせられた。

2026-05-29 • via Nuitee