Muscatel Spring Burn - 100 Mts from Mall Road

Hotels
7.4 (127 reviews)
70 Gandhi Road , Darjeeling , in

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Facilities

Non-smoking rooms
Restaurant
Room service
Luggage storage
Fax/photocopying
Tour desk
Ironing service
Car hire
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Reasonably good
Cons:
Rooms located at basement level
No parking facility for cars or bikes

Categories

Cleanliness
8.2
Not mentioned in the review; assumed standard-to-better cleanliness for the hotel's tier. Raised slightly to offset negative Room Quality and Amenities as required to meet the target overall rating.
Service
8.2
Service was not mentioned. Assumed competent/standard service; score slightly increased to balance lower scores in Room Quality and Amenities per the averaging requirement.
Location
8.2
Proximity/location was not discussed. Assigned a slightly above-target score to compensate for the negatively reviewed room placement and lack of parking while reflecting no explicit location complaint.
Room Quality
5.5
Negative sentiment: reviewer notes rooms were at basement level, indicating a poorer room experience (lower natural light, possible damp/claustrophobic feel). Score reduced accordingly.
Amenities
4.5
Negative sentiment: reviewer explicitly mentions no parking facility for cars or bikes, a significant amenities shortfall that materially lowers this category score.
Value for Money
8.2
Not mentioned; assumed reasonable value based on the brief positive note ('Reasonably good'). Increased slightly to help balance lower Room Quality and Amenities.
Food and Beverage
8.2
Food and beverage were not mentioned. Assigned a slightly above-target score to satisfy the required mean while reflecting no explicit complaints.
Overall Experience
8.2
Overall impression described as 'Reasonably good' by the reviewer. Despite specific negatives (basement rooms, no parking), the general sentiment leans mildly positive; score slightly elevated to balance category adjustments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-05 07:09

Property Description

Prime Location near Major Attractions
Located just 100 meters from Mall Road, Muscatel Spring Burn is a convenient base to explore Darjeeling's top attractions like Happy Valley Tea Estate and Ghoom Monastery.

Comfortable Accommodation with Modern Amenities
Enjoy a relaxing stay in our well-equipped rooms featuring a seating area, flat-screen TV, and a private bathroom. With free WiFi and 24-hour room service, we ensure a comfortable experience for all guests.

Delicious Dining Options
Savor delectable Chinese and Indian cuisine at our on-site restaurant. We cater to all dietary preferences with vegetarian and halal choices available upon request.

Experience the best of Darjeeling at Muscatel Spring Burn - 100 Mts from Mall Road. Book your stay now for a memorable getaway!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 127 reviews
Cleanliness: 8.2
Service: 8.2
Location: 8.2
Room Quality: 5.5
Amenities: 4.5
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.2
K
Khyati • couple • in
6
2026-04-13 • via Nuitee
T
Tom • couple • in
7
Pros:

Reasonably good

Cons:

Rooms were at basement level and no parking facility for cars or bikes

2026-04-01 • via Nuitee
G
Ghosh • solo_traveller • in
10
2025-12-06 • via Nuitee
M
Madhurima • young couple • in
1
The property is very bad. We had paid full advance and still had to cancel the booking
Pros:

Nothing

Cons:

Didn’t like the rooms and the the property and had to cancel my booking

2025-06-04 • via Nuitee
G
Ghosh • review category business travellers • in
10
Was good.
Pros:

Location.

Cons:

Old furniture.

2025-03-25 • via Nuitee
S
Sutanuka • review category business travellers • in
6
Pleasant
2024-11-28 • via Nuitee
J
Juliana • family with young children • in
8
Very good
2024-11-18 • via Nuitee
D
David • family with young children • in
10
Awesome Service and hence the Awesome Property.
Pros:

Comfort & Service & Location was awesome.

Cons:

Too short a stay,next time I will try to stay a little more.

2024-10-18 • via Nuitee
D
Dhananjay • review category business travellers • in
5
Passable
Pros:

Location is great but need to improve the facilities at hotel

2024-09-01 • via Nuitee
F
Firojuddin • review category business travellers • in
7
Good
Pros:

Room and bathroom are clean but food quality is not good.

Cons:

The behavior of the hotel staff is good

2024-07-01 • via Nuitee
D
Dhananjay • solo traveller • in
5
Passable
2024-06-14 • via Nuitee
C
Chewang • family with young children • in
8
Very good
2024-04-29 • via Nuitee
A
A.s.m. • young couple • bd
9
Excellent
2024-04-10 • via Nuitee
S
Susmita • solo traveller • in
5
Passable
2024-03-11 • via Nuitee
S
Sharif • family with young children • bd
8
Very good
2024-02-22 • via Nuitee
S
Sharia • solo traveller • bd
8
Very good
2024-02-17 • via Nuitee
S
Sarkar • young couple • in
2
Location was good however no facilities at all
Pros:

Room was absolute shabby ! With no proper amenities

Cons:

Room provided was absolutely shabby where temperature was touching 0 degree with no room heater

2024-02-05 • via Nuitee
A
Agnelo • solo traveller • ae
7
Good
Pros:

Staff was very helpful and courteous

Cons:

There was not heaters in the room. Only bed was heated.

2024-01-29 • via Nuitee
T
Terry • solo traveller • au
7
Nice basic hotel, but no heating in winter is unacceptable.
Pros:

Staff were lovely, very helpful. couldn’t fault them.

Cons:

The building has no heating. There are electric blankets, but it’s inconvenient to have to get into bed to warm up! Freezing cold in the room.

2024-01-28 • via Nuitee
P
Pushkar • group • in
10
It was a nice stay.
Pros:

The cleanliness, the behaviour of the staffs.

Cons:

NA

2024-01-26 • via Nuitee