Muscatel Spring Burn - 100 Mts from Mall Road

Hotels
7.4 (126 reviews)
70 Gandhi Road , Darjeeling , in

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Facilities

Non-smoking rooms
Restaurant
Room service
Luggage storage
Fax/photocopying
Tour desk
Ironing service
Car hire
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Cons:
Didn’t like the rooms
Old furniture
Had to cancel my booking

Categories

Cleanliness
4
Mixed reviews regarding cleanliness, with one negative mention.
Service
7
Service received varied feedback, with one positive mention and one complaint about old furniture.
Location
8
Location was highlighted as a positive aspect in one review.
Room Quality
5.5
Room quality received mixed feedback, with one mention of old furniture and cancellation of booking.
Amenities
5
Amenities were not specifically mentioned in the provided reviews.
Value for Money
5
Value for money was not explicitly commented on in the reviews.
Food and Beverage
5
Food and beverage services were not discussed in the available reviews.
Overall Experience
6
Mixed reviews about the overall experience with one positive and one negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 10:15

Property Description

Prime Location near Major Attractions
Located just 100 meters from Mall Road, Muscatel Spring Burn is a convenient base to explore Darjeeling's top attractions like Happy Valley Tea Estate and Ghoom Monastery.

Comfortable Accommodation with Modern Amenities
Enjoy a relaxing stay in our well-equipped rooms featuring a seating area, flat-screen TV, and a private bathroom. With free WiFi and 24-hour room service, we ensure a comfortable experience for all guests.

Delicious Dining Options
Savor delectable Chinese and Indian cuisine at our on-site restaurant. We cater to all dietary preferences with vegetarian and halal choices available upon request.

Experience the best of Darjeeling at Muscatel Spring Burn - 100 Mts from Mall Road. Book your stay now for a memorable getaway!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 126 reviews
Cleanliness: 4
Service: 7
Location: 8
Room Quality: 5.5
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 6
G
Ghosh • solo_traveller • in
10
2025-12-06 • via Nuitee
M
Madhurima • young couple • in
1
The property is very bad. We had paid full advance and still had to cancel the booking
Pros:

Nothing

Cons:

Didn’t like the rooms and the the property and had to cancel my booking

2025-06-04 • via Nuitee
G
Ghosh • review category business travellers • in
10
Was good.
Pros:

Location.

Cons:

Old furniture.

2025-03-25 • via Nuitee
S
Sutanuka • review category business travellers • in
6
Pleasant
2024-11-28 • via Nuitee
J
Juliana • family with young children • in
8
Very good
2024-11-18 • via Nuitee
D
David • family with young children • in
10
Awesome Service and hence the Awesome Property.
Pros:

Comfort & Service & Location was awesome.

Cons:

Too short a stay,next time I will try to stay a little more.

2024-10-18 • via Nuitee
D
Dhananjay • review category business travellers • in
5
Passable
Pros:

Location is great but need to improve the facilities at hotel

2024-09-01 • via Nuitee
F
Firojuddin • review category business travellers • in
7
Good
Pros:

Room and bathroom are clean but food quality is not good.

Cons:

The behavior of the hotel staff is good

2024-07-01 • via Nuitee
D
Dhananjay • solo traveller • in
5
Passable
2024-06-14 • via Nuitee
C
Chewang • family with young children • in
8
Very good
2024-04-29 • via Nuitee
A
A.s.m. • young couple • bd
9
Excellent
2024-04-10 • via Nuitee
S
Susmita • solo traveller • in
5
Passable
2024-03-11 • via Nuitee
S
Sharif • family with young children • bd
8
Very good
2024-02-22 • via Nuitee
S
Sharia • solo traveller • bd
8
Very good
2024-02-17 • via Nuitee
S
Sarkar • young couple • in
2
Location was good however no facilities at all
Pros:

Room was absolute shabby ! With no proper amenities

Cons:

Room provided was absolutely shabby where temperature was touching 0 degree with no room heater

2024-02-05 • via Nuitee
A
Agnelo • solo traveller • ae
7
Good
Pros:

Staff was very helpful and courteous

Cons:

There was not heaters in the room. Only bed was heated.

2024-01-29 • via Nuitee
T
Terry • solo traveller • au
7
Nice basic hotel, but no heating in winter is unacceptable.
Pros:

Staff were lovely, very helpful. couldn’t fault them.

Cons:

The building has no heating. There are electric blankets, but it’s inconvenient to have to get into bed to warm up! Freezing cold in the room.

2024-01-28 • via Nuitee
P
Pushkar • group • in
10
It was a nice stay.
Pros:

The cleanliness, the behaviour of the staffs.

Cons:

NA

2024-01-26 • via Nuitee
G
Guha • young couple • in
8
Very good
Pros:

no comments

Cons:

Infrastructure

2024-01-22 • via Nuitee
S
Sameerpandeysp • young couple • in
5
Passable
Pros:

The location is near Mall road.

Cons:

The facilities, the bathroom, the cleanliness were not upto mark. The have taken all of the payment in advance but didn't provide the services matchin the cost.

2024-01-15 • via Nuitee