Muscatel BhumSang - 200 Mts from Mall Road

Hotels
7.8 (294 reviews)
74 Gandhi Road , Darjeeling , in

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Ironing service
Kid meals
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great staff service
Nice location
Cons:
Improvement needed in toiletries
Room size misrepresented

Categories

Cleanliness
7.35
Toiletries could have been better.
Service
8.31
Staffs are well behaved and nice.
Location
8.35
Location was great.
Room Quality
7.31
The room looked bigger in the photos on booking.com.
Amenities
7.84
Standard quality for this hotel tier.
Value for Money
7.8
Standard quality for this hotel tier.
Food and Beverage
7.85
The food was not bad.
Overall Experience
7.62
Satisfactory overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:55

Property Description

Convenient Location
Muscatel BhumSang - 200 Mts from Mall Road offers a prime spot in Darjeeling, just a stone's throw away from popular attractions like Tiger Hill and the Himalayan Mountaineering Institute.

Comfortable Accommodation
Guest rooms at this 3-star hotel feature modern amenities including flat-screen TVs, private bathrooms, and cozy bedding. Some rooms even come with a balcony for a touch of luxury.

Excellent Facilities
Enjoy the convenience of on-site dining at the restaurant, round-the-clock room service, and a responsive 24-hour front desk. Stay connected with free WiFi throughout the property and make use of practical services like the ATM and luggage storage.

Book your stay at Muscatel BhumSang - 200 Mts from Mall Road for a memorable experience in Darjeeling!

Important information:

Please note that the property does not accept reservations from local residents

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.8
Based on 294 reviews
Cleanliness: 7.35
Service: 8.31
Location: 8.35
Room Quality: 7.31
Amenities: 7.84
Value for Money: 7.8
Food and Beverage: 7.85
Overall Experience: 7.62
H
Himalika family_with_children in
8
it was superb!
Pros:

location was great and our room had a great view. the staff was really great. the food was not bad.

Cons:

the room looked bigger in the photos on booking.com. but otherwise we were happy with our room and the view. great location too.

2026-01-19 via Nuitee
J
jennifer couple gb
8
Good hotel for the money
Pros:

It’s in a good location near mall road. The staff are pleasant. Clean. Quite cold in the room but nice thick blanket provided.

Cons:

Quite tired decor

2026-01-10 via Nuitee
S
Sawraj couple in
10
Pros:

Everything

2025-12-19 via Nuitee
A
Adam solo_traveller au
10
Pros:

I would rate higher if I could. Absolutely amazing hotel.

2025-12-14 via Nuitee
R
Raj couple in
5
Pros:

Staffs are well behaved and nice

Cons:

Toiletries could have been better

2025-11-18 via Nuitee
R
RAY couple in
8
2025-07-05 via Nuitee
S
Saha family with young children in
4
Disappointing
Pros:

This hotel is difficult to like for the price they charged.

Cons:

Almost everything about the hotel was abysmal, the location is far away from the main area of darjeeling, the rooms, the location of the rooms, the rooms weren't properly isolated you can literally hear what's going on in the other rooms, the bathrooms were bad. And i write these things even after getting an upgrade to a super deluxe room, the normal rooms were even worse.

2025-06-08 via Nuitee
R
Rituparna family with young children in
1
Bad
Pros:

Location is good - very close to the mall.

Cons:

1. Unclean, run-down hotel
2. poor quality food
3. service staff unfriendly
4. poor facilities - bathrooms didn't even have soap

2025-06-04 via Nuitee
D
Dave family with young children in
4
It's not worth the money you pay.
Pros:

The food was ok.

Cons:

When there's no power, you cannot even charge your phone.

2025-04-21 via Nuitee
S
Sanjit solo traveller in
8
Very good
2025-04-20 via Nuitee
P
Poudel young couple np
8
Very good
2025-04-06 via Nuitee
P
Pradeep family with young children in
1
Bad
Pros:

Very bad

Cons:

Bad behaviour and bad location

2025-04-01 via Nuitee
P
Pankaj young couple in
10
Exceptional
2025-03-16 via Nuitee
S
Sulagna solo traveller in
9
Superb
2025-03-11 via Nuitee
C
Chakraborty young couple in
6
Pleasant
2025-03-09 via Nuitee
T
Tom solo traveller th
7
Good location and decent value but Untrained staff
Pros:

Good location.

Cons:

Did not like being locked in (felt
like a prison) when checking out. Only used heater for 1 night and security guard wanted to charge me for two nights. Only after he called his boss I was able to pay one night for heater. A bit pricey at 400 IDR. Overall, Insisting the heater was two nights, not having proper change, expensive heater costs, and being locked in checking out in the morning is not a good experience. Overall terrible customer service.

2025-03-08 via Nuitee
M
Md solo traveller bd
8
Very good
Pros:

Decent room

Cons:

since it is cold in winter. the room should be equipped with slippers

2025-02-09 via Nuitee
S
Sushanta young couple in
6
Pleasant
Pros:

Location

Cons:

Can improve on their kitchen section

2025-02-06 via Nuitee
J
Jitendra solo traveller in
9
Superb
Pros:

Everything

Cons:

Room service must be improve

2024-12-16 via Nuitee
D
Debashish family with young children in
8
Very good
Pros:

Breakfast must be added with hotel booking cost

2024-10-28 via Nuitee