Best Western Plus 1000 Islands Hotel & Suites- Newly Renovated

Hotels
•
Best Western Plus
8.4 (994 reviews)
777 King St East , Gananoque , ca

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Room maintenance needed
Breakfast quality inconsistency

Categories

Cleanliness
7.65
Mixed sentiments regarding cleanliness, some guests mentioned the room needing updates and the carpets needing replacement.
Service
9.15
Many guests highlighted friendly and helpful staff, although some mentioned issues with service quality.
Location
9.15
Positive reviews highlighted the convenience and safety of the location, close to attractions.
Room Quality
8.15
Generally spacious and comfortable rooms, with some comments on maintenance needed.
Amenities
8.15
Amenities were good but some guests noted that the pool was too cold.
Value for Money
8.65
Guests found the hotel to be a good deal considering its location and facilities.
Food and Beverage
7.65
Breakfast received mixed reviews; some enjoyed it while others found it lacking quality.
Overall Experience
8.65
Overall positive experiences with some minor issues were reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 03:52

Property Description

Modern Rooms with Free Wi-Fi

The Holiday Inn Express Hotel & Suites 1000 Islands - Gananoque offers contemporary rooms with convenient amenities such as a microwave, refrigerator, and free Wi-Fi. Each room is designed for comfort with an armchair and cable TV for relaxation after a day of exploring the nearby attractions.

Relaxation and Wellness Facilities

Guests can unwind and rejuvenate at the hotel's indoor pool, sauna, and well-equipped gym. Whether you prefer a refreshing swim, a soothing sauna session, or a workout to stay active, the hotel provides options for all guests to enjoy.

Delicious Breakfast Buffet

Start your day right with a delicious breakfast buffet featuring a variety of options including scrambled and hard boiled eggs, cinnamon rolls, and fresh fruit. Fuel up for a day of adventure in Gananoque with a satisfying meal at the hotel.

Book your stay at Holiday Inn Express Hotel & Suites 1000 Islands - Gananoque for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 994 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 8.65
G
Gennadii Zimin • solo_traveller • ca
10
Excellent 1 night stay before a 🛳
Pros:

A fantastic stay at a fully renovated hotel! Everything is brand new, and the beds and pillows are exceptionally comfortable. They serve a solid standard breakfast with scrambled eggs, sausages, and home fries. We are very satisfied customers!

2026-07-18 • via Nuitee
A
Antonio • extended_group • es
9
Recomendable
Pros:

Limpieza. Muy cómodo . Magnifica atención en recepción

Cons:

Desayuno , muy por debajo de su categoría

2026-07-18 • via Nuitee
J
Jianyu • family_with_children • us
10
2026-07-18 • via Nuitee
R
Recillo • couple • ca
10
It was comfortable and relaxing
Pros:

Very nice place and cozy

Cons:

Our room - so big

2026-07-18 • via Nuitee
B
Brigitte • couple • ca
9
Tranquillité et confort assurés.
Pros:

La chambre était propre, les lits confortables, le déjeuner varié de qualité. La piscine était bien entretenue.

Cons:

Lors de la dernière journée il manquait de fromage à la crème pour les bagels et la machine à crêpe était déréglée .

2026-07-17 • via Nuitee
J
JORGE C • solo_traveller • ca
10
2026-07-16 • via Nuitee
J
Joan • solo_traveller • ca
8
2026-07-15 • via Nuitee
V
valerie • family_with_children • fr
7
2026-07-15 • via Nuitee
P
Pascale • solo_traveller • be
10
Agréable
Pros:

Grande chambre propre.
Belle piscine. Sauna. Café gratuit et de qualité dans le hall.
Bien situé. La ville est proche. Sympa pour s'y balader avec des restos. Petit magasin pour dépanner.

Cons:

Au petit déjeuner, les couverts en plastique et les assiettes en carton sont désagréables, pas écologiques et ne correspondent pas au standing de l'hôtel.

2026-07-14 • via Nuitee
A
AN • solo_traveller • ca
9
Pros:

Staff , amenities and location.

2026-07-14 • via Nuitee
S
Sepideh • couple • ca
7
The staff was very helpful and nice
Pros:

The staff is so nice

Cons:

Unfortunately, the bathroom was broken; although they fixed and cleaned it quickly after I reported the issue, I would have preferred to change rooms.

2026-07-13 • via Nuitee
M
Michael • family_with_children • ca
9
2026-07-13 • via Nuitee
P
Patricia • extended_group • ca
8
My stay was comfortable.
Pros:

The breakfast offerings were okay but were not as extensive as used to be provided by Holiday Inn. There were no small pastries & there was no yogurt.
The room was spacious & comfortable.

Cons:

The coffee in the breakfast area was not good, so after the 1st cup I got my coffee from the Van Houtte machine in the lobby.

2026-07-10 • via Nuitee
J
Julia • family_with_children • ca
10
2026-07-08 • via Nuitee
B
Bianca • family_with_children • ca
9
Bien
Pros:

Propreté

Cons:

le prix était un peu élevé

2026-07-07 • via Nuitee
B
Bianca • family_with_children • ca
10
excellent
Pros:

Tout

Cons:

rien

2026-07-07 • via Nuitee
B
Bree • solo_traveller • us
9
Pros:

Close after crossing from US to spend a night. Very clean and impressed being a Best Western but it did mention it had been renovated. Highly recommend for the price we got. Weekends might be higher.

Cons:

Wished it was closer to town for walking around town.

2026-07-07 • via Nuitee
C
cheng • solo_traveller • ca
9
Pros:

星期天早上，餐廳的工作人員非常的繁忙，小朋友吃早餐時不小心打翻飲料，工作人員馬上出來協助幫忙清潔，讓我們可以順利繼續用餐，真的是非常感謝你們的服務😁

2026-07-06 • via Nuitee
R
Richard • family_with_children • ca
10
2026-07-04 • via Nuitee
R
Richard • family_with_children • ca
10
Pros:

전부다

2026-07-04 • via Nuitee