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Facilities
Property facilities
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Health or beauty spa nearby
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Swimming pool
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Restaurant
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Kid meals
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Heated pool
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Shallow end
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Steam room
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Beauty Services
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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CCTV outside property
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Process in place to check health of guests
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Self parking (surcharge)
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Health or beauty spa nearby
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Swimming nearby
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Electric bicycle charging station
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Canal-side Luxury
Located alongside the picturesque Shropshire Union Canal, The Mill Hotel and Spa offers a unique and luxurious stay just a short walk from Chester Station.
Diverse Dining Options
With 5 eateries to choose from, including the Canaletto Restaurant & Rialto Bar & Lounge, guests can indulge in a variety of culinary delights during their stay.
Leisure and Entertainment
Enjoy a leisurely swim in the hotel's pool or relax in the spa, all while taking in the beautiful canal views. Plus, with Chester Racecourse and Chester Zoo just a stone's throw away, entertainment is always within reach.
Book your stay at The Mill Hotel and Spa for a perfect blend of relaxation and excitement.
For group bookings of 10 guests or more, the property requests a deposit of £20 within 3 weeks of making the booking. Full payment will be required no later than 2 weeks prior to arrival.
Kindly note the Classic Rooms are unable to accommodate children's cots.
Children's cots can be accommodated in the Business Class rooms, subject to availability.
Please note that this property does not accept stag or hen parties.Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Groups
No special conditions apply for groups.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 13 years old stay for £10 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Private parking is possible on site (reservation is not possible) and costs GBP 12 per day.
Location
Guest Reviews
breakfast,
Bathroom,facilities lacking.
ie,had to ask for a loo brush
No shelving for tioletries or towels
Towels to be used from floor
Sauna and pool very good does what it says on the tin! Rooms good siza and near the town.
Cannot say there was any major dislike.
Everything! It ticked all the boxes and we will definitely be back hopefully soon!!
Very clean great breaky great staff
Nothing
Close to town, parking convenient, breakfast good
Room wasn't very clean could have done with a bottle of water in room
Angenehmes Hotel, leckeres Essen, gutes Frühstück und sehr nettes Personal
The spa and the hotel it self was lovely.
The food was a little basic in the bar area.
Lovely hotel
Nothing
Location is perfect for the city centre. Spa is great too. Staff were super friendly which is always a bonus.
It was very hot in there. Too hot to sleep in. Pillows were uncomfortable too.
I’m literally splitting hairs here but it’s always good to know these things.
Location
Bedroom felt like a box room or cupboard
It served its purpose for a one night stay. The bed was comfortable. The reception staff were very pleasant.
The room was hot even with the window left open, but there was a portable fan supplied. The shower head height was low and the toiletries supplied were very basic. The breakfast was well organised and the breakfast was ok.
Location great, short walk to Chester Town
Staff helpful and friendly
Very basic room needing some attention re decor, no temperature control, flooring in bathroom.
Breakfast poor quality food stuff.
Plenty of food available at breakfast. Acceptable for such quantities being made every morning. Staff were great. Very comfortable. Great location.
Excellent location to train station & walkable to city. Good value for money.Good size family room. Excellent bar & good restaurant for breakfast.Clean toilets near reception.
The room was dirty and no one cleaned the bathroom the whole four days we were there
Clean room bedding and pillows were yellow
The location was good.
The room was so hot and no way of controlling it.
Elizabeth the receptionist was not helpful, miserable and bordered on rude
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