MILL Hotel & Spa

Hotels
•
Bespoke Hotels
8.3 (18432 reviews)
Wilton Street , Chester , gb

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Dated facilities

Categories

Cleanliness
7.94
Some reviewers mentioned issues with dirty rooms and bathrooms.
Service
9.41
Most reviews praised the staff as friendly and helpful.
Location
8.95
Positive feedback on the hotel's location being near the city centre.
Room Quality
7.4
Some rooms were described as dated and uncomfortable.
Amenities
8.43
Amenities like the pool and spa received positive mentions.
Value for Money
7.89
Some guests found the pricing to be unreasonable.
Food and Beverage
7.44
Breakfast was criticized for being greasy and not nice.
Overall Experience
8.91
Overall, guests enjoyed their stay, with some exceptions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:53

Property Description

Canal-side Luxury
Located alongside the picturesque Shropshire Union Canal, The Mill Hotel and Spa offers a unique and luxurious stay just a short walk from Chester Station.

Diverse Dining Options
With 5 eateries to choose from, including the Canaletto Restaurant & Rialto Bar & Lounge, guests can indulge in a variety of culinary delights during their stay.

Leisure and Entertainment
Enjoy a leisurely swim in the hotel's pool or relax in the spa, all while taking in the beautiful canal views. Plus, with Chester Racecourse and Chester Zoo just a stone's throw away, entertainment is always within reach.

Book your stay at The Mill Hotel and Spa for a perfect blend of relaxation and excitement.

Important information:

For group bookings of 10 guests or more, the property requests a deposit of £20 within 3 weeks of making the booking. Full payment will be required no later than 2 weeks prior to arrival.

Kindly note the Classic Rooms are unable to accommodate children's cots.
Children's cots can be accommodated in the Business Class rooms, subject to availability.

Please note that this property does not accept stag or hen parties.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 12 per day.

Location

Guest Reviews

8.3
Based on 18432 reviews
Cleanliness: 7.94
Service: 9.41
Location: 8.95
Room Quality: 7.4
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 8.91
1
1532e1181815707b5476b19ded34add2 • extended_group • gb
8
We had a lovely stay, and enjoying some swimming after check out including in our stay
Pros:

We liked the downstairs facilities and the food for breakfast

Cons:

Parking was difficult and hard to follow

2026-04-18 • via Nuitee
F
f0d9c808a38570c503baaba16f4b043b • couple • gb
10
2026-04-18 • via Nuitee
• couple • gb
7
2026-04-18 • via Nuitee
E
eca996d79eae735662d8917ff37f7a84 • couple • gb
8
All good
Pros:

Clean good breakfast and staff

Cons:

Plugs in sink. Need lighter bedding to warm

2026-04-18 • via Nuitee
4
404cb02839af711059f9690ab471ccac • family_with_children • gb
10
Very nice and enjoyable
Pros:

Very nice and good staff

Cons:

The bed .wooden frames.

2026-04-18 • via Nuitee
E
ec9c6d7c803372e881fd5f892700105b • solo_traveller • gb
9
Pros:

Location, not far from the city centre and was lovely to sit an have breakfast looking out on to the canal.

2026-04-18 • via Nuitee
2
2db479d92cc271b3ee81057653a799b5 • couple • gb
10
2026-04-18 • via Nuitee
7
710201811ee670d8c038a7ae47eeef7c • solo_traveller • gb
9
Pros:

Great central location decent beers reasonable price too

Cons:

Parking a bit steep at £12 per day

2026-04-18 • via Nuitee
6
6afc48f6f4c7708290f03da23519e09b • couple • gb
9
Great value hotel, within walking distance of city centre
Pros:

Convenient location. Excellent value for money.
Hearty breakfast. Spacious room.

Cons:

There was no mirror above the dressing table. Needed a socket near to the wall mirror so you can see to style hair with hair drier/ straightners etc.

2026-04-18 • via Nuitee
3
30657bf4413c73c18d94a405c0fdce52 • couple • gb
9
Great value for money. Having stayed at other hotels in Chester the Mill is our firm favourite.
Pros:

Location to the Cathedral and Chester city.
Are go to hotel when visiting Chester,cannot really find fault with the hotel and staff.
Rooms clean and comfortable.
Good and varied selection of both hot and cold breakfast

Cons:

Close to a busy main road so noise levels may be high in some rooms.

2026-04-18 • via Nuitee
2
28a8f8fd337973f08d49532ababe3990 • solo_traveller • gb
8
Pros:

Price i paid and location

Cons:

Breakfast not the best

2026-04-18 • via Nuitee
D
d60df2cc36307109d36387a848b36fbe • couple • gb
5
It was no better than a Travelodge but more expensive
Pros:

It was in a great location

Cons:

It was just like a Premier Inn

2026-04-18 • via Nuitee
8
817b29be6be2712d90db59a3147de744 • extended_group • gb
8
Fun and enjoyable
Pros:

Pool and jacquizzi

Cons:

Robe wasn’t included

2026-04-18 • via Nuitee
3
35fdbad5099472be0afcd7e6ed7f3078 • couple • im
10
Great staff and well maintained hotel in a great location
Pros:

Gym and spa. Breakfast basic but good

Cons:

A little dirty under the bed. An iron would have been good in the room

2026-04-18 • via Nuitee
3
3875455f03d670e3d954687be365e2af • family_with_children • gb
8
Overall we had a lovely stay at the hotel
Pros:

Breakfast was good although could have had a few more items.
Pool and spa area was great on site.
Distance to City Centre was a bonus, able to walk in 5 minutes and only 15 minutes drive to Chester zoo and Cheshire Oaks.

Cons:

Room was a bit dated and tired looking although clean.

2026-04-18 • via Nuitee
3
3ac73d9692b47044992d3df821d5d3c3 • solo_traveller • gb
10
2026-04-17 • via Nuitee
F
fea32d69313d711e1e53f965b46acf84 • couple • gb
8
2026-04-17 • via Nuitee
3
3a6841b8dc80738f04c1fe1d2775e40a • family_with_children • gb
10
Couldn’t of asked for anything better.
Pros:

Staff, room, food, bar area, spa area, parking area was all spot on.

Cons:

There was nothing we did not like about this hotel.

2026-04-17 • via Nuitee
F
fea877713cb770f24a2176f122f019c6 • solo_traveller • gb
10
Pros:

Everything from the staff to the food!

Cons:

Nothing!

2026-04-17 • via Nuitee
9
981f3d5d3ed47090bdf73ec87b9e40d0 • solo_traveller • gb
6
Pros:

Spa was great , jaccusi v good

Cons:

Bedrooms a bit tired looking up

2026-04-17 • via Nuitee