Facilities

Electric bicycle charging station
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
See all facilities

Review Highlights

Pros:
Excellent location
Clean and modern rooms
Cons:
Self-check-in process
Some missing amenities

Categories

Cleanliness
8.86
Many reviews noted cleanliness positively, but some concerns were mentioned, so a lower score was assigned.
Service
9.33
General sentiment about staff was positive, although some found the self-check-in impersonal.
Location
9.87
Multiple reviews highlighted the excellent location, especially in relation to Christmas markets.
Room Quality
8.82
Rooms were described positively, but some guests noted minor issues like poor hot water and uncomfortable bedding.
Amenities
8.35
Several amenities were missing or not as expected, such as kitchen access and sufficient seating in the room.
Value for Money
9.31
Overall satisfaction suggests good value although some amenities could improve the perception.
Food and Beverage
8.86
No specific sentiment regarding food was expressed, so assigned standard quality for this hotel tier.
Overall Experience
9.43
Overall positive experiences from multiple guests, highlighting enjoyment during their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:18

Property Description

Luxurious Studios in the Heart of Innsbruck

Prime Location: Situated in the vibrant Innenstadt district, just steps away from iconic landmarks like Golden Roof and Imperial Palace Innsbruck.

Modern Amenities: Enjoy the convenience of a fully equipped kitchenette, free WiFi, and a flat-screen TV in every studio. Some rooms even offer scenic balconies or courtyard views.

Outdoor Adventures: Explore the picturesque surroundings with hiking, skiing, and cycling activities. Ski pass sales and storage facilities are available for your convenience.

Ready to experience the charm of Innsbruck? Book your stay at H5 Grauer Bär Studios & More for a memorable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 1986 reviews
Cleanliness: 8.86
Service: 9.33
Location: 9.87
Room Quality: 8.82
Amenities: 8.35
Value for Money: 9.31
Food and Beverage: 8.86
Overall Experience: 9.43
R
Robert solo_traveller at
10
2026-04-30 via Nuitee
E
Emanuele couple it
9
Cons:

Migliorare la cominicazione per il check-in.

2026-04-30 via Nuitee
N
NICOLAS GONZALEZ extended_group es
10
Pros:

Todo

Cons:

Nada

2026-04-29 via Nuitee
P
Peter couple de
8
Gut für eine Übernachtung - für einen längeren Aufenthalt sollte ein größeres Zimmer im Haus gewählt werden
2026-04-27 via Nuitee
J
Jasmin solo_traveller at
4
Pros:

Sehr zentral und schöne Einrichtung.

Cons:

Personal ist leider massiv schlecht. Wellnessbereich immer ohne Handtücher. Personal nicht erreichbar. Service mies. In den Apartments ist ohne Ankündigung einfach Personal eingetreten und hat unsere Privatsphäre massiv gestört. So etwas darf nicht passieren. Nicht mal nach einer Aufforderung einer Teilerstattung, gab es eine. Wirklich absolut unangebracht und enttäuschend!!

2026-04-26 via Nuitee
A
Adam couple hu
9
2026-04-25 via Nuitee
M
Margot couple de
7
Entfernung zum Pool = negativ ansonsten war der Aufenthalt/Hotel in Ordnung
Cons:

Bei Booking habe ich nach einem Hotel mit Pool gesucht.
Leider war unser Appartement aber nicht im gleichen Haus wie der Pool. So müssten wir ca. 300 m durch die Stadt laufen, um zum Pool zu kommen, was besonders umständlich ist, wenn man den Pool 2 x täglich nutzt. ☹️

2026-04-23 via Nuitee
V
Verena extended_group at
10
Pros:

tolle Lage, tolle Architektur, grosszügige Zimmer

Cons:

sehr laute Umgebung (Nachtclubs…)

2026-04-20 via Nuitee
E
Eric extended_group de
8
Gut wie immer.
Pros:

Die Appartments H5 waren wie immer perfekt für unsere Bedürfnisse, zumal diese wirklich zentral liegen und dennoch ruhig sind. Wir würden es immer wieder so buchen.

Cons:

Sinnvoll wäre ein Transportmittel vom Hotel zu den Appartments, wie beispielsweise einen Leihbollerwagen, mit dem man sein Gepäck bei Bedarf transportieren kann.

2026-04-20 via Nuitee
couple at
9
2026-04-19 via Nuitee
T
Thomas family_with_children at
8
2026-04-19 via Nuitee
W
Waclaw extended_group at
10
Eine der besten Adressen in Innsbruck.
2026-04-18 via Nuitee
D
Dominik solo_traveller at
10
Pros:

Personal unglaublich bemüht und herzlich

2026-04-16 via Nuitee
M
Malena couple ar
10
Muy buena.
Pros:

Excelente ubicacion! Habitación muy linda y cómoda. El check-in es con una maquina, sensillo de hacer, pero no hay personal. Cocina equipada.

2026-04-14 via Nuitee
C
Clara couple sg
10
Modern hotel in a old building with central location
Pros:

The room is clean and spacious, location is in the old town with easy access to attractions and sights.

Cons:

Nil

2026-04-13 via Nuitee
A
Anke couple de
10
Pros:

Tolle Lage, sehr zentral. Wunderschönes Appartement, gemütlich, super Ausstattung, sehr modern.

2026-04-13 via Nuitee
V
Vadim couple at
10
2026-04-10 via Nuitee
L
Lela couple us
9
Enjoyed our stay in the hotel, highly recommend.
Pros:

Hotel is in excellent location and breakfast was fabulous. I enjoyed making my own orange juice every morning. Stuff was plenty and always willing to help. Connection with ski buses was excellent and very convenient. Note that we upgraded and stayed in the main hotel, not in the studios nearby.

2026-04-09 via Nuitee
G
Gilbert couple mt
10
2026-04-09 via Nuitee
M
Miroslava couple sk
10
Bolo to supet
2026-04-08 via Nuitee