Jad Hotel & Suite

Hotels
6.9 (16 reviews)
Amman St. , Umm Uthainah , jo

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Pleasant staff
Cons:
Limited plug sockets
Poor cooking facilities

Categories

Cleanliness
4.93
Limited facilities in the kitchen lead to concerns about cleanliness and functionality.
Service
8.4
Staff were described as pleasant, contributing to a positive service experience.
Location
8.44
The location is a pro, indicating a desirable spot.
Room Quality
4.89
Room had limited plug sockets and cooking facilities which impacted quality.
Amenities
4.92
Very limited kitchen amenities affected the score.
Value for Money
8.38
Overall value is offset by good location and service.
Food and Beverage
8.43
No mention of food which leads to an assumption of standard quality.
Overall Experience
6.8
A balanced experience impacted by both pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-26 04:39

Property Description

Luxurious Accommodation with Modern Amenities
Experience comfort and convenience in our air-conditioned rooms equipped with a flat-screen TV, safety deposit box, and private bathroom.

Convenient Facilities for Business and Leisure
Take advantage of our business center, luggage storage, and currency exchange services to cater to all your needs during your stay.

Prime Location with Nearby Attractions
Explore nearby landmarks such as Jordan Gate Towers, Zahran Palace, and The Islamic Scientific College for a memorable experience to cherish.

Book your stay now at Jad Hotel & Suite to indulge in luxury and relaxation amidst the bustling city of Umm Uthainah.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.9
Based on 16 reviews
Cleanliness: 4.93
Service: 8.4
Location: 8.44
Room Quality: 4.89
Amenities: 4.92
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 6.8
M
Michael • solo_traveller • ps
8
2026-02-09 • via Nuitee
M
Michelle • solo_traveller • gb
6
Pros:

Location staff pleasant

Cons:

Was only two plug sockets in the room that actually worked hence why microwave wouldnt work or kettle. No saucepan in kitchen very limited facilities to cook in fact nothing.

2026-01-21 • via Nuitee
A
Abdelnaser • couple • eg
10
2026-01-19 • via Nuitee
K
Kharma • solo_traveller • il
10
2025-12-06 • via Nuitee
W
Warda • family_with_children • ps
9
2025-09-06 • via Nuitee
M
Makahleh • solo_traveller • jo
6
2025-08-15 • via Nuitee
عبيد سويعد • family_with_children • sa
1
2025-08-07 • via Nuitee
H
Hasan • solo_traveller • ps
6
2025-08-01 • via Nuitee
R
Rayyan • solo traveller • ps
7
Good
2025-06-03 • via Nuitee
Z
Zouheir • family with young children • be
8
Very good
Pros:

The staff were friendly & Helpful . Breakfast was good. Thank you

2025-04-13 • via Nuitee
M
Mohammad • solo traveller • ae
4
Disappointing
Pros:

Wasn't good at all, around 8 am I was shocked that someone was trying to entered my room while I'm sleeping

2025-04-13 • via Nuitee
N
Noah • review category business travellers • ps
1
Bad
Pros:

This is not a 4 stars hotel, not even one star, the TV doesn't work, the bathroom dirty may cause disease.The reception is sleeping and didn't answer questions, and I remind him 5 times to make the TV and every time he said just five minutes and it took two days that they come and couldn't fix it . They said the receiver is very old and the owner doesn't want to change it. At the end I found only one person from the staff that talk polity ( Hind Issa) and she tried to improve this unbelievable situation. I don't suggest it to any one, the location is bad, the reception is rude, the place is not clean.I wast my money for nothing it is very expensive comparing to the services.The Massage is not Massage, it is ......

Cons:

Nothing

2025-02-25 • via Nuitee
H
Hassan • young couple • jo
9
Superb
2024-12-29 • via Nuitee
N
Noortheen • with friends • qa
10
Exceptional
2024-11-16 • via Nuitee
B
Bassel • family with young children • ca
8
We experienced an unfortunate incident at this hotel that required us to be transported by ambulance to the hospital aft
Pros:

The entire staff is amazing. They are always trying to do their best to feel home. Big shout out to Mrs Hind and Mr Nabel

Cons:

noise at night coming from the street. We couldn’t sleep well.
No insurance coverage in case of accident in the hotel.

2024-09-08 • via Nuitee
F
Farid • review category business travellers • ps
7
Good
2024-08-27 • via Nuitee
K
Kutaiba • review category business travellers • ca
1
do not pay money until the end because they will never give the money back if you decided to cancel
Pros:

the location was good and close to everything.

Cons:

Reception was bad

2024-07-27 • via Nuitee