Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good food quality
Helpful staff
Cons:
Maintenance issues
High prices for offerings

Categories

Cleanliness
7.56
Multiple reviews mentioned damp and cracked walls, indicating poor room condition.
Service
9.53
Staff were helpful, especially during reception issues, according to one review.
Location
9.07
The restaurant's proximity and quality positively noted, though specifics on location were omitted.
Room Quality
8.02
Issues with broken appliances and insufficient maintenance reported.
Amenities
8.55
The spa was highlighted positively despite some issues with temperature.
Value for Money
8.01
Several reviews mentioned that the offerings were too expensive for the quality provided.
Food and Beverage
9.56
Food quality was praised across different reviews.
Overall Experience
8.53
Overall experience was mixed due to multiple reported issues, yet some enjoyed the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:28

Property Description

Luxurious Accommodation
The Apart & Spa Zoned hotel, nestled at the entrance to Kopaonik National Park, offers lavishly decorated accommodation units blending modern and traditional styles. Each unit boasts a comfortable seating area and an LCD TV, ensuring a relaxing stay.

Wellness Oasis
Indulge in the hotel's spa and wellness facilities, including a sauna, Turkish bath, and hot tubs. Treat yourself to rejuvenating massage therapies or work out at the fitness center. Unwind in the lounge bar or stay connected with complimentary WiFi.

Scenic Surroundings
Explore the breathtaking Pančić's Peak just a short drive away or venture to the charming town of Raška. With unique architecture and serene surroundings, Apart & Spa Zoned is the perfect retreat for nature lovers and relaxation seekers.

Book your stay at Apart & Spa Zoned now to experience luxury and tranquility in the heart of Kopaonik National Park.

Important information:

Please note that during the summer season, from 1 April until 1 December, the spa facilities are available at a surcharge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 168 reviews
Cleanliness: 7.56
Service: 9.53
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 9.56
Overall Experience: 8.53
M
Metin • family_with_children • tr
1
Pros:

Hiçbirşeyi sevmedik

Cons:

Kaloriferler yanmıyordu 2 gün soğukta uyuduk dağda kar yağarken, odalar temizlenmiyor, havlular değiştirilmiyordu, park yeri için vale vardı ama parkı bizim yapmamızı istiyordu, odadaki pencere kapanmıyordu 2 gün sonra yapıldı

2026-01-30 • via Nuitee
I
IGOR • family_with_children • mk
10
Pros:

Ok

2026-01-16 • via Nuitee
Z
Zoran • family_with_children • rs
8
Pros:

doručak fantastičan, osoblje ljubazno

Cons:

miris kanalizacije u kupatilu.

2026-01-12 • via Nuitee
M
Mariya • couple • ua
7
Spa perfecto, habitaciones mejorables.
Pros:

Nos gustó el SPA, estaba limpio, bien mantenido y con bonitas vistas. Aunque las toallas y albornoces se podrían renovar. El desayuno estaba bien variado y rico, pero la máquina de café estaba rota. Las trabajadoras del hotel nos ayudaron en todo y fueron amables.

Cons:

La primera habitación que nos dieron olia muy mal, pedimos el cambio. Nos dieron una habitación más grande y con mejores vistas de cuales hemos disfrutado mucho, pero la ducha estaba atascada, la alcachofa rota y la mampara sin cerrar bien. Muebles son bastante antiguos y mal nivelados, dentro de los muebles habia muchas cosas que eran o bien de trabajadores del hotel o bien olvidados por otros turistas, por ejemlo asiento del bebe, cuadernos, skis, etc.

2026-01-08 • via Nuitee
D
DimitarVas • family_with_children • bg
4
Very overpriced for the value the hotel provides. Not well maintained facilities.
Pros:

I liked the spa, the restaurants were good, breakfast was also good, staff is polite

Cons:

- Facilities often does not work - elevator broke for 1 day and we were on 5th floor, fitness didnt work, heater in the room didnt work when we arrived and room was vey cold - they have repaired it after that. Sink in the bathroom was leaking and bathroom were constantly flooded.
- Bathrobes are not in the rooms, you need to get one from the spa, which means you go with clothes to the spa, and often they were gone, so no bathrobes. If you get one - you are asked to leave it when leaving the spa..

2026-01-04 • via Nuitee
D
Daniela Babescu • family_with_children • ro
7
Would not recommend
Pros:

Spa zone was nice.

Cons:

The apartment had several issues like the broken bathroom door, impossible to close, hairdryer not working, TV from bedroom not working. The furniture below of the TV in the living room fell on the kids... It looked good in the picture, but not ok maintained. It's too expensive for what it actually offers.
The coffee machine from breakfast never worked and we always had to buy.

2026-01-02 • via Nuitee
G
Groza • family_with_children • ro
6
Pros:

The restaurant next to the reception is very good.

Cons:

I got a room full of damp and cracked walls, miserable. After talking to the reception I got another room. Very poor breakfast, the water in the spa is very cold. The staff doesn't really speak English, it's hard to get along with them.

2026-01-02 • via Nuitee
• couple • rs
3
Pros:

Hrana je ukusna.

Cons:

Prvo ocarao, potom razocarao, ukratko…
Spa centar u kom je u bazenu bila hladna voda(niko nas nije obavestio da spa nije u funkciji), prilikom zalbe nisu nam iskreno rekli da nece raditi dok smo mi u smestaju. Devojka nam je samo ukljucila saunu i slanu sobu, nismo dobili ni dj od djakuzija. Takodje problem sa TV-om, jedan uopste nismo mogli da koristimo, dok drugi nije bio potpuno ispravan, na zalbu za TV smo samo iskulirani plus nam je uzet daljinski… Uz sve zalbe na recepciji, da se nismo pobunili prilikom placanja, napravili bi se ludi, i platili bismo punu cenu sto smo vec naglasili da nije korektno uz sve nedostatke gore navedene.
Na kraju su nam korigovali cenu, ali svakako smo otisli nezadovoljni.

2025-12-11 • via Nuitee
T
Tamara • couple • mk
9
Pros:

Amazing food and facilities, excelent spa, staff a somewhat uncoordinated, only problem that there was no maid our entire stay, but overall a good experience would recommend

2025-12-08 • via Nuitee
S
Sinisa • family_with_children • rs
8
Nice but needs improvement
Pros:

Big, spacious apartment, nice food and very friendly staff

Cons:

Swimming pool was not working (or as they say water is too cold for swimming with children). Hear dryer was not working in the room. With support of girls on reception they borrowed us their own every night. Thanks for that. There was no heating in breakfast restaurant.

2025-12-07 • via Nuitee
M
Milenković • family_with_children • rs
10
2025-10-06 • via Nuitee
S
SERGEI • couple • rs
9
2025-05-11 • via Nuitee
S
Sanja • family_with_children • rs
10
Excellent holiday
Pros:

-

2025-03-31 • via Nuitee
G
George • family_with_children • gr
10
2025-03-30 • via Nuitee
V
Vesna • extended_group • de
7
2025-03-26 • via Nuitee
D
Daniel • family_with_children • ae
9
2025-03-23 • via Nuitee
D
dario • couple • it
8
Cons:

one day there wasn't hot water.

2025-03-21 • via Nuitee
G
Goran • family_with_children • rs
10
2025-03-09 • via Nuitee
S
Stefan • couple • rs
7
2025-03-05 • via Nuitee
C
Cristina PREDA • couple • ro
10
Cu siguranță vom reveni cu mare plăcere chiar în aceeași cameră. :D
Pros:

Micul dejun a fost excelent. Ne-a plăcut aparatamentul, iar zona de spa absolut de vis. Ne-a plăcut amabilitatea personalului și mâncarea de la restaurantul hotelului.

Cons:

Apartamentul în care am fost cazați este amplasat chiar sub zona de Spa, iar zgomotul se auzea până în apartament. Nu chiar ne-a deranjat, dar, până ne-am dumirit de unde vine, ne-a intrigat puțin.

2025-02-27 • via Nuitee