23 Hotel Medellin

Hotels
8.5 (736 reviews)
Carrera 34 #5G – 62, El Poblado , Medellín , co

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Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness
Small room sizes

Categories

Cleanliness
7.14
Multiple reviews mentioned poor cleaning service and issues with room maintenance.
Service
9.61
Staff were repeatedly described as very friendly and attentive.
Location
9.65
Several reviews praised the peaceful and advantageous location close to restaurants.
Room Quality
8.1
Complaints about small room sizes and issues with room furniture.
Amenities
8.13
Amenities are good but some facilities were not available during the stay.
Value for Money
8.59
Room prices are comparable to others, but small rooms impact perceived value.
Food and Beverage
7.64
Mixed reviews about breakfast quality and service speed.
Overall Experience
9.11
Overall a pleasant experience, with specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:54

Property Description

Luxurious Amenities
23 Hotel Medellin offers a 5-star experience with an outdoor swimming pool, hot tub, and a terrace to unwind. The air-conditioned rooms with free WiFi and room service ensure a comfortable stay.

Convenient Features
Enjoy the convenience of a bar, restaurant, and shared lounge within the hotel premises. The multilingual staff at the 24-hour front desk are always available to assist guests in English, Spanish, and French.

Prime Location
Located near El Poblado Park and Lleras Park, this hotel is ideal for exploring the vibrant city of Medellín. With easy access to The Dancer's Park and a paid airport shuttle service, your stay at 23 Hotel Medellin promises to be both luxurious and convenient.

Book now for an unforgettable experience at 23 Hotel Medellin.

Important information:

Please note that construction work is going on nearby and some rooms may be affected by noise.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.5
Based on 736 reviews
Cleanliness: 7.14
Service: 9.61
Location: 9.65
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 9.11
M
María Luisa • solo_traveller • ar
7
2026-02-13 • via Nuitee
R
Regner • couple • pr
5
Pros:

The architecture is gorgeous.

Cons:

Half the staff is attentive and helpful, half the staff needs severe training. For the price of this hotel, a visitor is expecting more. The restaurant only serves breakfast, the rooftop bartenders are missing in action, there’s no dinner or lunch, the restaurant staff in particular needs urgent training in costumer service, and the beds need new mattresses. Architecture alone is not a sufficient reason to stay somewhere; you need hospitality and attention to detail.

2026-01-28 • via Nuitee
M
Mirna • couple • us
10
2026-01-27 • via Nuitee
S
Stephany • couple • do
10
2026-01-26 • via Nuitee
E
Edwin • couple • us
10
2026-01-25 • via Nuitee
H
Haro • solo_traveller • us
10
2026-01-24 • via Nuitee
A
Andrea • couple • co
10
Inolvidable
Pros:

Espacios decoración y atención del equipo

2026-01-19 • via Nuitee
D
Daniel • couple • us
10
2026-01-19 • via Nuitee
A
Adrian • couple • ca
10
2026-01-15 • via Nuitee
Z
Zach • couple • us
9
Beautiful inside and out this hotel. Junior suite made a big difference on a rainy day!
Pros:

Christian at the front desk was awesome and he really gave us a warm welcome. They also got out room ready 4 hours early without any extra charge which was much appreciated after a long day of traveling!

Cons:

Wish the complimentary water bottles were a bigger size in the rooms. Also wish we had a coffee capsule complimentary for each day we were there in the room. We boooked two nights and just got 2 capsules. It's a small gesture but means a lot. We came in on a sunday and stayed until tuesday and the rooftop bar was not open any of the days we were there.

2026-01-15 • via Nuitee
A
Adrian • couple • ca
10
2026-01-15 • via Nuitee
V
Vergara Martinez • couple • co
8
Pros:

Ubicación

Cons:

El horario del bar es muy limitado y las opciones de desayuno mínimas.

2026-01-14 • via Nuitee
E
Ella • solo_traveller • au
7
Pros:

Breakfast was beautiful, staff were lovely.

2026-01-12 • via Nuitee
M
Markus • couple • us
10
Less of a Hotel and more like staying with cool friends, this was the perfect place to end our tour of Colombia.
Pros:

Everything.

Cons:

Nothing

2026-01-11 • via Nuitee
P
Peter • extended_group • ch
9
Pros:

Sehr gutes Frühstück

2026-01-06 • via Nuitee
S
Shandra • couple • us
9
Pros:

Great location, amazing decor, friendly staff and comfortable bed!

Cons:

Wish the restaurant was open more than breakfast and that the bars had better hours, especially the downstairs bar.

2026-01-03 • via Nuitee
C
Carlos • couple • us
7
Pros:

Plants and environment

Cons:

Service

2025-12-31 • via Nuitee
P
Paula • couple • pl
10
Pros:

Wszystko bylo super. Śniadanie bardzo, bardzo dobre!

2025-12-30 • via Nuitee
A
Angela • couple • aw
10
2025-12-29 • via Nuitee
J
Jonathan Adrian • couple • es
10
2025-12-25 • via Nuitee