23 Hotel Medellin

Hotels
8.5 (742 reviews)
Carrera 34 #5G – 62, El Poblado , Medellín , co

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness
Small room sizes

Categories

Cleanliness
7.14
Multiple reviews mentioned poor cleaning service and issues with room maintenance.
Service
9.61
Staff were repeatedly described as very friendly and attentive.
Location
9.65
Several reviews praised the peaceful and advantageous location close to restaurants.
Room Quality
8.1
Complaints about small room sizes and issues with room furniture.
Amenities
8.13
Amenities are good but some facilities were not available during the stay.
Value for Money
8.59
Room prices are comparable to others, but small rooms impact perceived value.
Food and Beverage
7.64
Mixed reviews about breakfast quality and service speed.
Overall Experience
9.11
Overall a pleasant experience, with specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:54

Property Description

Luxurious Amenities
23 Hotel Medellin offers a 5-star experience with an outdoor swimming pool, hot tub, and a terrace to unwind. The air-conditioned rooms with free WiFi and room service ensure a comfortable stay.

Convenient Features
Enjoy the convenience of a bar, restaurant, and shared lounge within the hotel premises. The multilingual staff at the 24-hour front desk are always available to assist guests in English, Spanish, and French.

Prime Location
Located near El Poblado Park and Lleras Park, this hotel is ideal for exploring the vibrant city of Medellín. With easy access to The Dancer's Park and a paid airport shuttle service, your stay at 23 Hotel Medellin promises to be both luxurious and convenient.

Book now for an unforgettable experience at 23 Hotel Medellin.

Important information:

Please note that construction work is going on nearby and some rooms may be affected by noise.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.5
Based on 742 reviews
Cleanliness: 7.14
Service: 9.61
Location: 9.65
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 9.11
J
Josianne couple ca
10
Magnifique endroit calme
Pros:

L’accueil chaleureux ainsi que la beauté de l’endroit

Cons:

Rien à dire

2026-04-09 via Nuitee
M
Morten couple dk
7
2026-04-08 via Nuitee
A
ajnpt solo_traveller pt
10
2026-04-08 via Nuitee
G
Gil Sequeiros couple pe
10
2026-04-08 via Nuitee
N
NSG extended_group co
10
2026-04-07 via Nuitee
D
Ditte couple dk
8
Amazing place - but please fix your air condition
Pros:

Amazing look, great location

Cons:

Super humid in the room - all my clothes and the bed sheets were moist

2026-04-06 via Nuitee
E
Ekinci couple at
10
Pros:

Das Hotel ist wirklich hervorragend: modern eingerichtet, mit schönen Ausblicken und insgesamt einer sehr angenehmen Atmosphäre. Das Personal war durchweg freundlich und hilfsbereit. Englisch ist tw etwas eingeschränkt, was aber dank Google Übersetzer kein Problem darstellt. Der Laundry-Service hat ebenfalls einwandfrei funktioniert. Ein kleiner Nachteil ist, dass es kein eigenes Restaurant im Hotel gibt und somit auch kein Zimmerservice. Allerdings gibt es in fußläufiger Umgebung viele gute Restaurants. Ein kleiner Nachteil: Das Frühstück wird im Café im benachbarten „23 Living“ serviert. Statt eines Buffets wählt man hier aus einer Karte ein Getränk, Saft oder Obst sowie ein Hauptgericht aus.

2026-04-02 via Nuitee
D
dino couple us
10
Great architecture, great staff great location, and very clean
Pros:

Everything

2026-03-26 via Nuitee
M
Marco couple ch
10
2026-03-25 via Nuitee
P
Pietro couple it
10
Ottimo soggiorno. Colazione super buona
Pros:

Top!

2026-03-22 via Nuitee
I
Inge couple be
9
Aanrader!
Pros:

Super mooi, toffe locatie!

Cons:

De kamer was net te klein

2026-03-21 via Nuitee
D
Daniela couple co
1
EL COLMO
Cons:

QUE ME SALIERA UNA CUCHARACHA Y QUE NI SIQUIERA UNA DISCULPA

2026-03-17 via Nuitee
P
Patricia couple py
8
2026-03-09 via Nuitee
D
Darya couple us
8
2026-03-07 via Nuitee
F
Fabian couple co
10
Pros:

Todo

2026-03-03 via Nuitee
M
María Luisa solo_traveller ar
7
2026-02-13 via Nuitee
R
Regner couple pr
5
Pros:

The architecture is gorgeous.

Cons:

Half the staff is attentive and helpful, half the staff needs severe training. For the price of this hotel, a visitor is expecting more. The restaurant only serves breakfast, the rooftop bartenders are missing in action, there’s no dinner or lunch, the restaurant staff in particular needs urgent training in costumer service, and the beds need new mattresses. Architecture alone is not a sufficient reason to stay somewhere; you need hospitality and attention to detail.

2026-01-28 via Nuitee
M
Mirna couple us
10
2026-01-27 via Nuitee
S
Stephany couple do
10
2026-01-26 via Nuitee
E
Edwin couple us
10
2026-01-25 via Nuitee