Hotel Relax 5

Hotels
8.4 (2052 reviews)
No. 20, Section 1, Chongqing South Road , Taipei , tw

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
7.68
Cleanliness concerns mentioned; some rooms show signs of wear, affecting sleep quality.
Service
9.15
Staff were friendly and helpful, providing good service.
Location
9.19
Great location, easily accessible from Taipei Main Station and local amenities.
Room Quality
7.64
Some issues with noise insulation and room maintenance.
Amenities
8.67
Basic amenities available; however, some guests express inconvenience regarding drink redemption.
Value for Money
8.63
Good value given location and overall experience despite some drawbacks.
Food and Beverage
7.68
Limited breakfast options reported; drinks redeemable at another location.
Overall Experience
8.55
Overall positive experience, with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:07

Property Description

City Views and Convenient Location
Hotel Relax 5, located in Taipei near Taipei Main Station, offers stunning city views from its guest rooms. Just a short walk from Ximending Shopping Area and Presidential Office Building, the hotel's prime location makes it ideal for exploring the city.

Comfortable Rooms with Essential Amenities
Each guest room at Hotel Relax 5 is equipped with air conditioning, an electric kettle, minibar, refrigerator, and flat-screen TV. The private bathrooms feature shower facilities, free toiletries, and a hairdryer, ensuring a comfortable stay for all guests.

Exceptional Service and Complimentary Offerings
Guests can enjoy 24-hour front desk service, complimentary touring information, and luggage storage. The hotel also provides free coffee, drinks, snacks, and access to a public microwave at the shared lounge, enhancing the overall guest experience.

Book your stay at Hotel Relax 5 now for a memorable Taipei experience.

Important information:

In response to protecting the earth and being an environmental friendly hotel,
we encourage our valued guests to take good care of the room bedding supplies and amenities, not over wasting, not over changing or washing, for lower carbon emissions, using drinking dispenser instead of bottled water.
We sincerely appreciate for your understanding and cooperation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for TWD 880 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2052 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 7.68
Overall Experience: 8.55
I
IROHA solo_traveller jp
7
2026-04-11 via Nuitee
S
stephen family_with_children au
10
2026-04-11 via Nuitee
P
Plote family_with_children us
8
I would stay at relax property again
Pros:

Location was great for use of trains and buses Walked slot to get to other things

Cons:

No gym

2026-04-10 via Nuitee
F
Florence couple fr
7
Pros:

La proximité de la gare

Cons:

Manqué d’isolation au niveau du vitrage

2026-04-09 via Nuitee
C
Chan solo_traveller hk
8
Everything was good except bathing water
Pros:

Like the location.
The staff were friendly and helpful. One of the female staff was cheerful (usually saw her at night).
The room was large enough for 1 person.
Got everything I needed.

Cons:

The temperature control of bathing water was problematic. Even though I adjusted temperature to slightly below 40 degree Celcius. Sometimes freezing water was coming out and next was hot water. Felt like 10 degree Celcius water, then next 50 degree Celcius. Seriously it was like a torture for bathing. I don't think I will be back due to this.
FYI, I stayed in Room 1005.

2026-04-09 via Nuitee
L
Loy Thim couple au
8
Friendly
Cons:

They give us the handicap used room.

2026-04-08 via Nuitee
S
SEOW couple sg
8
2026-04-08 via Nuitee
K
Kantham solo_traveller th
10
Pros:

The reception is very friendly and helpful

2026-04-08 via Nuitee
翌誠 solo_traveller tw
8
為了看演唱會在上一年黑五購物節就提前訂房,價格便宜許多,但是入住體驗卻極佳,美中不足就是洗澡水,水量大很好,但是沒法調高水溫度,還會乎冷乎熱
Pros:

床跟被子,非常舒服柔軟,很容易就睡著了

Cons:

會乎冷乎熱的洗澡水,沒法調的高溫一點
要手寫評論單,卻沒有附筆,我們並不一定會攜帶
插座跟一般家用的不同的感覺,攜帶的豆腐頭插進去無法幫我的手機充電

2026-04-07 via Nuitee
S
Sandy family_with_children sg
8
2026-04-07 via Nuitee
L
Loy Thim couple au
8
2026-04-06 via Nuitee
A
angelica solo_traveller ca
8
Room was small but really nice for a single room. I was disappointed restaurant was closed for a few months since I bo
Pros:

Room was newly renovated

Cons:

Restaurant was closed
Laundry broken
Carpet on floor 7 very dirty smelly & stained

2026-04-05 via Nuitee
C
CHIEN-CHENG solo_traveller tw
8
2026-04-05 via Nuitee
B
Bercadez solo_traveller gb
10
I enjoyed my 5 nights stay in this hotel. I enjoyed visiting Taipei
Pros:

The ac was cold- this is the important thing… and it is close to the station. Alot of good restaturant in the area

2026-04-02 via Nuitee
D
Dimitri couple de
9
Tiny yet great value and comfort!
Pros:

Great location, facilities, top level renovation.

Cons:

The rooms are tiny

2026-04-02 via Nuitee
S
Seashell7 family_with_children ph
9
2026-03-31 via Nuitee
V
vanessa solo_traveller ch
8
Pros:

Das Personal war unglaublich zuvorkommend.
Bequemes Bett und tolle Lage (nahe vom Hauptbahhof)

Cons:

Zu wenig Handtücher
Temperatur Schwankungen in der Dusche

2026-03-31 via Nuitee
Y
Yuri solo_traveller jp
9
2026-03-30 via Nuitee
S
Sharonne Tan solo_traveller my
8
Taipei Solo Travel
Pros:

Very good location, near to airport train, near to mrt, near to zhongshan, dihua, ximending and many eateries.

2026-03-29 via Nuitee
C
Cheow Pheng couple au
9
2026-03-28 via Nuitee