Holiday Inn Express & Suites Wilmington West - Medical Park by IHG

Hotels
•
Holiday Inn Express
8.3 (707 reviews)
839 Medical Center Drive , Wilmington , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great staff
Convenient location
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.76
Multiple mentions of uncleanliness and issues with bugs.
Service
9.23
Many reviews highlighted exceptional and friendly service.
Location
9.27
The proximity to the hospital and various attractions was consistently praised.
Room Quality
8.22
Rooms were generally clean and spacious, though there were some noise complaints.
Amenities
8.25
Facilities were mentioned positively, although some amenities like the pool were criticized.
Value for Money
8.21
Value perceptions were good but mixed with cleanliness issues.
Food and Beverage
7.76
Breakfast received mixed reviews; good options but some items were not well-prepared.
Overall Experience
8.73
Guests generally enjoyed their stay, mentioning good service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:30

Property Description

Convenient Location and Modern Amenities

Located in Wilmington, the Holiday Inn Express & Suites - Wilmington West - Medical Park, an IHG Hotel, offers a range of modern amenities for a comfortable stay. With express check-in, a fitness centre, and free WiFi, guests can enjoy convenience at their fingertips.

Comfortable Rooms and Relaxing Facilities

The air-conditioned rooms at this 3-star hotel are well-equipped with essential facilities such as a coffee machine, microwave, and flat-screen TV. Guests can also unwind at the sun terrace or indoor pool after a day of exploring nearby attractions like Thalian Hall and Bellamy Mansion Museum of History and Design Arts.

Exceptional Service and Business Facilities

With a 24-hour front desk, business centre, and a shared lounge, the Holiday Inn Express & Suites caters to both leisure and business travelers. Whether you're visiting for work or relaxation, this hotel ensures a seamless experience.

To experience a blend of comfort and convenience, book your stay at Holiday Inn Express & Suites - Wilmington West - Medical Park, an IHG Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 707 reviews
Cleanliness: 6.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 8.73
R
Ronya • family_with_children • us
2
2026-02-12 • via Nuitee
B
Brittany • couple • us
9
2026-02-10 • via Nuitee
G
Garrett • family_with_children • us
9
Pros:

Comfort

Cons:

N/a

2026-02-09 • via Nuitee
C
Chad • family_with_children • us
7
2026-01-26 • via Nuitee
E
Earl • extended_group • us
9
We were all satisfied on an above average scale. We have used this location before for this reason
Pros:

My wife was there on medical reasons. She is on a very low salt diet, so we didn't want to bother you with preparing us something special.

Cons:

The beds actually TOO soft! They were great and soft, but were fluffy soft to the point of creating a situation where a person could roll off the bed while turning over. Weird?

2026-01-24 • via Nuitee
J
Jose • couple • us
8
2026-01-20 • via Nuitee
W
Wendy • extended_group • us
10
2026-01-19 • via Nuitee
S
Sarah • family_with_children • de
8
Great value for the price, comfortable hotel. Pool needs help.
Pros:

Beds were comfortable staff was very nice breakfast was good.

Cons:

The pool was green and cloudy. The floor in our room was sticky and needed to be mopped.

2026-01-19 • via Nuitee
T
Tamara • couple • us
10
You won’t be disappointed!
Pros:

Our stay was amazing! The bed was so comfortable, I didn’t want to get up. The hotel was clean and quiet. The staff was nice.

2026-01-19 • via Nuitee
I
Israel • solo_traveller • us
9
2026-01-19 • via Nuitee
J
Jonathan • couple • us
10
2026-01-19 • via Nuitee
J
Jessica • family_with_children • us
8
Bien
Pros:

Si

Cons:

La piscina estaba sucia el agua

2026-01-19 • via Nuitee
B
Brenda • solo_traveller • us
4
2026-01-19 • via Nuitee
Z
Zacharie • couple • us
8
2026-01-15 • via Nuitee
T
Turner • family_with_children • us
8
2026-01-12 • via Nuitee
T
TRACY • couple • us
10
2026-01-12 • via Nuitee
K
Kristi • family_with_children • us
9
Comfort During a Difficult Time
Pros:

The staff wasn't aware but we were there due to the passing of my mother in law who lived in Wilmington. Tasha (sp?) at the front desk was super friendly. She would check in with us each time we were down in the lobby. Great customer service from her. Breakfast was great. Lots of options. The attendant was very nice. Great customer service from her also. They made us feel welcomed and comforted during a difficult time.

Cons:

Nothing I can think of. We had a very enjoyable stay.

2026-01-08 • via Nuitee
E
Elizabeth • couple • us
8
Joined IGH because of my stay!
Pros:

True black out curtains
Comfy beds
Easy access for where we were going
Coffee/hot H2O all day. Cold water?

2026-01-08 • via Nuitee
M
mauricio • family_with_children • us
8
2026-01-06 • via Nuitee
D
Danielle • couple • us
10
2026-01-05 • via Nuitee