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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Lift / Elevator
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Street parking
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Shared lounge/TV area
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Wheelchair accessible
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Heated pool
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Indoor pool
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Sun loungers or beach chairs
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Outdoor fireplace
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location and Modern Amenities
Located in Wilmington, the Holiday Inn Express & Suites - Wilmington West - Medical Park, an IHG Hotel, offers a range of modern amenities for a comfortable stay. With express check-in, a fitness centre, and free WiFi, guests can enjoy convenience at their fingertips.
Comfortable Rooms and Relaxing Facilities
The air-conditioned rooms at this 3-star hotel are well-equipped with essential facilities such as a coffee machine, microwave, and flat-screen TV. Guests can also unwind at the sun terrace or indoor pool after a day of exploring nearby attractions like Thalian Hall and Bellamy Mansion Museum of History and Design Arts.
Exceptional Service and Business Facilities
With a 24-hour front desk, business centre, and a shared lounge, the Holiday Inn Express & Suites caters to both leisure and business travelers. Whether you're visiting for work or relaxation, this hotel ensures a seamless experience.
To experience a blend of comfort and convenience, book your stay at Holiday Inn Express & Suites - Wilmington West - Medical Park, an IHG Hotel.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
Location
Guest Reviews
EVERYTHING
The room was ok
They charged me a 50 security deposit that they said would be returned at check out but thay did not return it and when I contacted looking about it they said I had bought food and charged it to my room and thats was not true. So i ended up spending 210.00 on a room for 1 night.
The rooms is clean and nice
Some person work in the front desk is not professional the lady when I check out is not nice and no have parking for all guest they make me park outside in the road
It was so clean and fresh
I loved everything.
Not much. It was close to the medical facilities. New buildings..
Very noisy hotel. Noises coming from the front door (people actuallyhittingthedoor as they passed by), as well as noise from upstairs neighbor and constant slamming of a nearby door. Refrigerator didn't cool properly and wasted $60 of food. Needed to request more toilet paper twice. Homeless drug addicts right across the street. People smoking Marijuana behind the building. Just felt unwelcome. Not a restful stay.
The friendly staff. The room I got was huge…
The crowd around the hotel.. The homeless people and there is a detox clinic right beside the hotel. Also the property needs a little touch up in cleaning in the elevators and the carpet was dirty in the hallways.. Entering the room in the bathroom area we saw hairs in the towels and on the floor and shower… I did mention it to the desk clerk about it but that was it… We were on second floor and the neighbors above must of had babies or kids because we heard jumping and running around in the room. There wasn’t much option for breakfast we got the same thing we got on Sat breakfast for Sunday too which was potatoes, bacon, turkey sausage, pork sausage and folded egg white, then the other things, No sausage gravy, not boiled eggs and no salsa for an added condiment.. just hot sauce and ketchup… But overall it was an ok stay…
I loved the inside pool and the breakfast was amazing, more than just pancakes and cereal.
Parking was almost completely taken up when I got back from sightseeing, but everything else was amazing.
The breakfast area was clean and well taken care of food was just nasty. The swimming pool was a disappointment. The water didn't appear to be as clean as it could have been. Sand at the bottom of the pool and it was freezing cold. There was no way the heater was working properly.
Not being able to use the pool due to cleanliness and temperature traveling with a 6 year old was expecting to spend a lot of time to wind down at the pool. The pool room was very sad.. limited towels and chairs.
Almost everything
Bathroom had mold all around the shower
Cleanliness
Property was in a good location. Room was comfortable and clean. Water pressure in the shower was perfect. Breakfast was good too.
The Pool was not very clean but also the water was beyond cold!!
The location was great. The hot water in the shower was exceptional. The staff went over & above to assist us.
The pool was cloudy and lots of sand on bottom. We didnt use it. A small issue with room was corrected immediately.
La atención y las instalaciones
Convenient to main road
Many. We also didn’t get a room with a sofa so that’s frustrating
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