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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Lift / Elevator
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Street parking
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Shared lounge/TV area
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Wheelchair accessible
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Heated pool
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Indoor pool
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Sun loungers or beach chairs
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Outdoor fireplace
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location and Modern Amenities
Located in Wilmington, the Holiday Inn Express & Suites - Wilmington West - Medical Park, an IHG Hotel, offers a range of modern amenities for a comfortable stay. With express check-in, a fitness centre, and free WiFi, guests can enjoy convenience at their fingertips.
Comfortable Rooms and Relaxing Facilities
The air-conditioned rooms at this 3-star hotel are well-equipped with essential facilities such as a coffee machine, microwave, and flat-screen TV. Guests can also unwind at the sun terrace or indoor pool after a day of exploring nearby attractions like Thalian Hall and Bellamy Mansion Museum of History and Design Arts.
Exceptional Service and Business Facilities
With a 24-hour front desk, business centre, and a shared lounge, the Holiday Inn Express & Suites caters to both leisure and business travelers. Whether you're visiting for work or relaxation, this hotel ensures a seamless experience.
To experience a blend of comfort and convenience, book your stay at Holiday Inn Express & Suites - Wilmington West - Medical Park, an IHG Hotel.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
Location
Guest Reviews
I loved the inside pool and the breakfast was amazing, more than just pancakes and cereal.
Parking was almost completely taken up when I got back from sightseeing, but everything else was amazing.
The breakfast area was clean and well taken care of food was just nasty. The swimming pool was a disappointment. The water didn't appear to be as clean as it could have been. Sand at the bottom of the pool and it was freezing cold. There was no way the heater was working properly.
Not being able to use the pool due to cleanliness and temperature traveling with a 6 year old was expecting to spend a lot of time to wind down at the pool. The pool room was very sad.. limited towels and chairs.
Almost everything
Bathroom had mold all around the shower
Cleanliness
Property was in a good location. Room was comfortable and clean. Water pressure in the shower was perfect. Breakfast was good too.
The Pool was not very clean but also the water was beyond cold!!
The location was great. The hot water in the shower was exceptional. The staff went over & above to assist us.
The pool was cloudy and lots of sand on bottom. We didnt use it. A small issue with room was corrected immediately.
La atención y las instalaciones
Convenient to main road
Many. We also didn’t get a room with a sofa so that’s frustrating
Cleanliness
Vibe wasn’t great. Inside decor wasn’t great.
The staff was friendly. They ran out of plates. Another guest got upset. I listened to the staff help to calm the guest. She did a good job of explaining the issue. It was an added bonus to have free washer and dryer access.
The linen should match the number of guests. The fuest should not need to ask for the initial set of towels.
Clean and maintained.
Customer service, distance to downtwon and the beach
Great stay
Friendly staff, decent size room. Relatively new.
Bathroom was not clean. Long dark hair was all over the floor and shower.
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