Extended Stay America Suites - Dallas - Las Colinas - Green Park Dr

Hotels
•
Extended Stay America Suites
5.5 (154 reviews)
5401 Green Park Drive , Irving , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleanliness issues
Service complaints
Poor room conditions

Categories

Cleanliness
2.96
Multiple reviews highlight severe cleanliness issues, including roaches and unsanitary bathroom conditions.
Service
5.93
Some positive mentions of staff, but significant concerns about rudeness and lack of urgency.
Location
6.97
Location received some favorable mentions as a positive aspect.
Room Quality
3.92
Reports of filthy rooms, strong odors, and overall poor conditions.
Amenities
7.95
No specific comments on amenities, considered standard quality for this hotel tier.
Value for Money
3.91
Negative experiences suggest a poor value considering the condition of the property.
Food and Beverage
7.96
No specific information on food and beverage, assumed standard quality for this hotel tier.
Overall Experience
4.43
Overall guest dissatisfaction due to multiple negative factors during their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:45

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of having a stovetop, microwave, and fridge in your room at Extended Stay Deluxe - Dallas.

Complimentary Grab-and-Go Breakfast
Start your day right with a free breakfast including breakfast bars, muffins, hot cereal, coffee, and tea, perfect for guests on the go.

Convenient Amenities and Nearby Attractions
Benefit from free WiFi, a 24-hour front desk, laundry facilities, and more during your stay. Explore nearby attractions like the State Farm Claims Office and Grapevine Mills Mall.

Book your stay now for a comfortable and convenient experience at Extended Stay Deluxe - Dallas - Las Colinas - Green Park Dr.

Important information:

Please note that Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.5
Based on 154 reviews
Cleanliness: 2.96
Service: 5.93
Location: 6.97
Room Quality: 3.92
Amenities: 7.95
Value for Money: 3.91
Food and Beverage: 7.96
Overall Experience: 4.43
S
Sermil18 • family_with_children • cr
1
No me vuelvo a quedar
Pros:

Muchos puntos a considerar el cuarto estaba sucio manchas en el piso se ve antiguo la cocineta con todos los discos oxidados cortinas manchadas ventilador caído o lo raro no me volvería a quedar en ese hotel realmente no lo recomiendo aunque tiene una buena ubicación no es el lugar perfecto para pasar no es un estado económico pagar casi $100 por noche y tener esas condiciones de hotel no vale la pena

Cons:

Cocina antigua baño sucio baño con ventiladores quebrados manchas en los pisos sucio color desagradable

2026-04-06 • via Nuitee
F
Fabian • couple • us
1
Nasty af
Pros:

Nothing it’s nasty , smelled like weed and cigarettes

Cons:

Nothing

2026-03-30 • via Nuitee
H
Henry • family_with_children • us
9
A simple solution for something common was not overblown but could be enhanced for even greater effi
Pros:

Had some concerns with overpriced accommodation at other hotels but non serviced here. The front desk staff were polite and helpful as I had a few personal issues which I needed there trust to make work safer for myself and the ones accompanying me during my stay. I’m satisfied with the experience, value, and staff performance overall. Definitely look to return for future stays.

Cons:

I didn’t like the fluctuating costs during my trip.

2026-03-21 • via Nuitee
J
Johnson • couple • us
1
2026-03-09 • via Nuitee
J
JACOB • family_with_children • us
2
Bad hotel.
Pros:

The location is close to many places that I go to.

Cons:

A member of staff was unwilling, staying in the office while others and I were waiting.
TV didn't work.
The kitchen didn't have anything to use.
No hair dryer.
The water in the bathroom sink didn't drain.

2026-02-25 • via Nuitee
G
Giovanni • solo_traveller • es
1
Da incubo, evitare assolutamente
Pros:

/

Cons:

Una volta arrivati hanno detto che non avevano la prenotazione (confermata da booking) e ci hanno fatto fare una prenotazione nuova pagando nuovamente.
Camera sporca. Segni di sigaretta sulle coperte. Bagno sporchissimo e sprovvisto di tutto (sapone, shampoo, asciuga capelli)

2026-02-22 • via Nuitee
C
Chris • family_with_children • us
10
Pros:

The staff

Cons:

The separate buildings

2026-02-14 • via Nuitee
C
Courtney • family_with_children • us
1
Pros:

I didnt like much of anything about it

Cons:

It was really dirty. So dirty that I actually ended up leaving and getting a different hotel

2026-01-26 • via Nuitee
M
Mireya • family_with_children • us
10
2026-01-24 • via Nuitee
W
Wilbert • couple • us
5
2026-01-20 • via Nuitee
M
McQueltin • extended_group • us
6
2026-01-20 • via Nuitee
S
Shawn • solo_traveller • us
2
2026-01-15 • via Nuitee
R
Robert • family_with_children • us
9
2026-01-03 • via Nuitee
J
Jamerica • solo_traveller • us
2
2025-12-08 • via Nuitee
B
BRITNEE • family_with_children • us
5
Cons:

Roaches galore and they dont have cameras. My package was stolen and they had no way to tell if it were staff or a guest who stole it

2025-11-28 • via Nuitee
M
Mayra • couple • mx
1
They charge you when they cancel
Cons:

They canceled my reservation by phone because they said that there were no rooms available because of maintenance but they charged me the room night and they don't want to refund me

2025-11-25 • via Nuitee
V
Victor • family_with_children • us
10
2025-11-01 • via Nuitee
D
Dennis • extended_group • us
10
Very good
Pros:

Staff were very helpful and polite!

2025-10-29 • via Nuitee
B
Brion • solo_traveller • us
3
2025-10-27 • via Nuitee
M
Matthew • couple • us
1
Checked in, walked into our room seeing how filthy the bathroom shower was walked right back out and left the premises f
Pros:

The location was good

Cons:

The rooms were nasty. The place stinks like nasty old smoke and marijuana.

2025-10-25 • via Nuitee