Holiday Inn Express & Suites Nashville West End - Univ Area by IHG

Hotels
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Holiday Inn Express
8.6 (896 reviews)
2221 Elliston Place , Nashville , us

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean
Friendly Staff
Great Location
Cons:
Hidden Fees
Lack of Amenities

Categories

Cleanliness
8.6
General sentiment indicates cleanliness was good, with multiple mentions of the hotel being clean.
Service
8.8
Many reviews highlighted excellent service from staff, particularly at the front desk.
Location
8.7
Multiple reviews note great location, with convenient access to downtown.
Room Quality
8.5
Some concerns about room amenities, but generally described as comfortable.
Amenities
8.4
Mixed sentiments, as some guests noted lacking certain amenities like coffee makers.
Value for Money
8.6
Overall good value highlighted, but some critics pointed out high extra charges.
Food and Beverage
8.5
Positive remarks about breakfast, but some guests expected more options.
Overall Experience
8.7
Generally good experiences with some isolated complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:50

Property Description

Convenient Amenities: Enjoy an outdoor pool, fitness center, and shared lounge at the Holiday Inn Express & Suites Nashville West End.
Modern Rooms: Each room features a flat-screen TV, comfortable bedding, and a private bathroom for your convenience.
Delicious Breakfast Options: Start your day right with buffet, à la carte, or continental breakfast choices.

To book your stay and experience these amenities, visit Holiday Inn Express & Suites Nashville West End - Univ Area, an IHG Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 896 reviews
Cleanliness: 8.6
Service: 8.8
Location: 8.7
Room Quality: 8.5
Amenities: 8.4
Value for Money: 8.6
Food and Beverage: 8.5
Overall Experience: 8.7
E
Edward • solo_traveller • us
10
2026-08-29 • via Nuitee
M
Melissa • couple • us
10
It was a good location and the shuttle service was great. I thought they had a bar but it was a pay and pour station in
Pros:

Location

Cons:

There’s no bar just that pouring your own station and you pay by quantity.

2026-08-27 • via Nuitee
W
William • family_with_children • us
8
Over all good prices .
Pros:

The pool was nice almost on roof top

Cons:

The valet service was great all did great job . Front desk people could be a little more friendly make you feel more welcome .

2026-08-26 • via Nuitee
J
Jordan • extended_group • us
10
2026-08-26 • via Nuitee
T
Twanna • family_with_children • us
10
This hotel exceeded by expectations in a good way!
Pros:

Better parking options, please

Cons:

Lack of parking

2026-08-25 • via Nuitee
M
Mark • couple • us
10
Satisfactory
Pros:

The shuttle to Broadway was amazing.

Cons:

Breakfast

2026-08-25 • via Nuitee
M
Mildred MICKEY • solo_traveller • us
10
Night in Nashville
Pros:

Liked the room breakfast

Cons:

Room wasn't ready for 2 hrs past check-in

2026-08-25 • via Nuitee
D
dearman • couple • us
10
2026-08-24 • via Nuitee
M
Melissa • couple • us
9
The room was comfortable, and the location was good.
Pros:

The room was quite spacious. The location was reasonably good and in a safe area. The beds and furniture were quite nice. The climate control was good for the room. The WiFi was very fast. The housekeeping service was attentive and efficient.

Cons:

The parking charges were high,. We rode a motorcycle, so no attendant could perform valet. The manager listened to our concerns and resolved the issue to our satisfaction.

2026-08-24 • via Nuitee
S
Steven • couple • us
6
Had there been free parking on site it would have been a good deal but the price of parking was almost half of the price
Pros:

Facilities and staff were excellent

Cons:

While many may say the location is great it seemed like a seedy part of town to us.The parking was horrible and to use the parking at the motel was $65 for less than 24 hours.

2026-08-24 • via Nuitee
L
Lisa • family_with_children • us
1
I would never stay again and they TAKE a lot of your money once they get your bank card number!! They steal money from y
Pros:

The breakfast

Cons:

The very rude staff, a LOT of hidden fees that you have to pay after you already paid for your room!!

2026-08-24 • via Nuitee
T
Teresa • couple • us
9
Pros:

It was clean and easy to get around

Cons:

The parking was terrible and to get unloaded was a mess fir old people

2026-08-23 • via Nuitee
K
Kathryn • solo_traveller • us
10
Pros:

Comfortable beds, good shower, excellent breakfast.

Cons:

No complaints

2026-08-23 • via Nuitee
S
Salvatore • solo_traveller • us
6
2026-08-22 • via Nuitee
K
Kaitlin • solo_traveller • au
9
2026-08-22 • via Nuitee
C
Caroline • solo_traveller • us
8
2026-08-21 • via Nuitee
E
Eikenberry • couple • us
9
Comfortable, reasonable, convenient, clean and friendly
Pros:

Great location, convenient to Vanderbilt, modern and very clean. Read the fine print on parking, $54/day. Public garage easily accessible as alternative, also uncovered lot about a block away available through SpotHero. More secure than most hotels as room key controls elevator and permits guest access only to the floor their room is on.

2026-08-21 • via Nuitee
N
Natalie • family_with_children • us
4
Not great- not bad.
Pros:

The breakfast was good the first morning, but the second morning half of the food was not being restocked by 7:30 so my options were very very limited.

Cons:

The receptionist called before check in time and told us we have to arrive in the next 30 mins (2:30pm) or they will cancel our reservation. So we had to hurry through Nashville traffic to get a new card on file. She was very rude and pushy over the phone. I did not like feeling threatened that our room was gonna be gone before we even got to check in time. How are you going to call me an hour before check in and tell me I have 30 mins to give a credit card or my room will be gone. That’s scary after driving over 2 hours from home. Will not stay again at this location.

2026-08-21 • via Nuitee
E
Edgardo Homero • couple • br
10
2026-08-21 • via Nuitee
K
Krista • couple • us
8
All was to be expected.
Pros:

Breakfast was good. Hotel room was very spacious. Friendly staff upon check in and throughout our stay. I loved that the hotel had live music.

Cons:

It was unfortunate that there was no free parking that comes with the hotel property. I understand paying to park but it seems crazy that the hotel charges more for parking than the scan to pay empty parking lot direct in front of the hotel. This was a little upsetting. However, you pay to park everywhere in Nashville so this did not inflict the trip much.

2026-08-21 • via Nuitee