Hotel Donaustadt Kagran - at Metro U1

Hotels
7.7 (5264 reviews)
Donaufelder Straße 232 , Vienna , at

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Comfortable stay
Friendly staff
Good breakfast
Cons:
Dirty carpets
Noise disturbances
Hot water issues
Poor customer support during emergencies

Categories

Cleanliness
6.2
The carpets were noted as very dirty, and mold was mentioned in the shower.
Service
8.7
Friendly staff and assistance with booking issues noted; however, there were complaints about lack of night staff.
Location
8.2
Close to public transport; considered ideal for travel.
Room Quality
7.2
Spacious rooms were mentioned, but there were issues with hot water and loud guests.
Amenities
7.7
Good WiFi, but the lack of a fridge and some amenities are missing.
Value for Money
8.2
Good value for the money as per some reviews.
Food and Beverage
7.7
Breakfast was good with plenty of options, although some found it poor.
Overall Experience
7.7
Overall experience was okay but impacted by some negative aspects like noise and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 13:48

Property Description

Convenient Location

The Hotel Donaustadt Kagran - at Metro U1 is perfectly situated just a 3-minute walk from the U1 Kagraner Platz underground station, offering quick access to Vienna's city center and key attractions like the VIC UNO City.

Comfortable Rooms

Each room at the Hotel Donaustadt Kagran - at Metro U1 is well-equipped with essential amenities such as a private bathroom, a safe, a desk, and a flat-screen TV, ensuring a cozy stay for every guest.

Attractions and Facilities

Explore Vienna effortlessly with the nearby Prater amusement park, Austria Center Vienna, and UNO City. Additionally, enjoy the convenience of a traditional Viennese-style café on-site and complimentary services like free breakfast, parking, Wi-Fi, and partially air-conditioned rooms.

Book now for a delightful stay at Hotel Donaustadt Kagran - at Metro U1!

Important information:

After the pre-authorization of your credit card, you will receive an email with the code for the key box, which is located at the entrance. Please also provide your telephone number.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    People 7 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 5264 reviews
Cleanliness: 6.2
Service: 8.7
Location: 8.2
Room Quality: 7.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 7.7
Z
Zuzana • couple • sk
7
2026-02-14 • via Nuitee
A
Almedin Fehric • solo_traveller • ba
10
2026-02-14 • via Nuitee
F
fernando • couple • es
7
Pros:

Limpio

Cons:

Falta de calidez

2026-02-14 • via Nuitee
S
Stefan • solo_traveller • at
8
2026-02-13 • via Nuitee
S
stefania zoe • couple • ar
8
Pros:

La ubicación era lejos del centro, pero no mas de 20' en metro. El desayuno estaba muy bien y la habitación muy grande, recomiendo.

2026-02-13 • via Nuitee
K
Kirby • solo_traveller • ph
10
Pros:

I liked everything

2026-02-13 • via Nuitee
Z
Zehra • couple • at
10
2026-02-12 • via Nuitee
D
Dragana • couple • rs
9
Pros:

Hotel in a good location, well maintained. Staff helpful and friendly.

Cons:

The only complaint is that the pillows are too thin and too soft.

2026-02-12 • via Nuitee
P
Petar • couple • hr
8
Pros:

Metro je blizu, par minuta od hotela ,super

Cons:

doručak i nije najbolji,nisam zadovoljan, najveća zamjerka je garaža koja se naplačuje 20 € noć što mislim da je puno za goste hotela

2026-02-12 • via Nuitee
E
Erna • solo_traveller • at
2
2026-02-12 • via Nuitee
M
Mateusz • couple • pl
7
2026-02-12 • via Nuitee
K
Kristiina • family_with_children • lv
10
2026-02-12 • via Nuitee
M
Margit • solo_traveller • at
7
Pros:

Freundlich und hilfsbereit, kleine Probleme unverzüglich gelöst

Cons:

Zimmerkarten etwas anfällig für Ausfälle

2026-02-11 • via Nuitee
S
Sofiia • couple • cz
7
2026-02-11 • via Nuitee
D
Danilo5000 • couple • at
8
"Gutes Preis- Lesistungsverhältnis und gute Lage, gerne mal wieder"
Pros:

Aufgrund der der Nähe zur U-Bahn und dem sehr netten Personal, komfortablem Zimmer, guten Preis- Leistungsverhältnis, dieses Hotel wieder für den Aufenthalt in Wien ausgewählt.

2026-02-10 • via Nuitee
F
Francesca • couple • de
10
2026-02-10 • via Nuitee
C
Carla • couple • hr
10
Very Good everything
Pros:

Everything was excellent: the service at reception, the simple but comfortable room, the metro line 1 which connects you to the whole city quickly and easily, the breakfast was good, everything was excellent

Cons:

nothing bad to say

2026-02-10 • via Nuitee
R
Rainer • couple • de
10
2026-02-09 • via Nuitee
R
Roofiya • solo_traveller • ie
9
Great
Pros:

Good location, great receptionist and clean rooms

Cons:

THe toilets were clean, however there was mold on the shower door , but the floor and sinks were very clean. wOuld be great to take care of the door too

2026-02-09 • via Nuitee
T
Tomáš • couple • cz
8
Pros:

Čisté a pohodlné ubytování, na dobré lokalitě přímo u metra

Cons:

Snídaně byla chudší v porovnání s naší minulou návštěvou.

2026-02-09 • via Nuitee