Hotel Donaustadt Kagran - at Metro U1

Hotels
7.7 (5399 reviews)
Donaufelder Straße 232 , Vienna , at

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Comfortable stay
Friendly staff
Good breakfast
Cons:
Dirty carpets
Noise disturbances
Hot water issues
Poor customer support during emergencies

Categories

Cleanliness
6.2
The carpets were noted as very dirty, and mold was mentioned in the shower.
Service
8.7
Friendly staff and assistance with booking issues noted; however, there were complaints about lack of night staff.
Location
8.2
Close to public transport; considered ideal for travel.
Room Quality
7.2
Spacious rooms were mentioned, but there were issues with hot water and loud guests.
Amenities
7.7
Good WiFi, but the lack of a fridge and some amenities are missing.
Value for Money
8.2
Good value for the money as per some reviews.
Food and Beverage
7.7
Breakfast was good with plenty of options, although some found it poor.
Overall Experience
7.7
Overall experience was okay but impacted by some negative aspects like noise and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 13:48

Property Description

Convenient Location

The Hotel Donaustadt Kagran - at Metro U1 is perfectly situated just a 3-minute walk from the U1 Kagraner Platz underground station, offering quick access to Vienna's city center and key attractions like the VIC UNO City.

Comfortable Rooms

Each room at the Hotel Donaustadt Kagran - at Metro U1 is well-equipped with essential amenities such as a private bathroom, a safe, a desk, and a flat-screen TV, ensuring a cozy stay for every guest.

Attractions and Facilities

Explore Vienna effortlessly with the nearby Prater amusement park, Austria Center Vienna, and UNO City. Additionally, enjoy the convenience of a traditional Viennese-style café on-site and complimentary services like free breakfast, parking, Wi-Fi, and partially air-conditioned rooms.

Book now for a delightful stay at Hotel Donaustadt Kagran - at Metro U1!

Important information:

After the pre-authorization of your credit card, you will receive an email with the code for the key box, which is located at the entrance. Please also provide your telephone number.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    People 7 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 5399 reviews
Cleanliness: 6.2
Service: 8.7
Location: 8.2
Room Quality: 7.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 7.7
G
Gabriel Velásquez • solo_traveller • gt
9
Pros:

El desayuno

2026-05-03 • via Nuitee
A
ali sercan • couple • tr
5
Pros:

Metro istasyonuna yakın olmasını

Cons:

Kahvaltının yetersizliği ve 7/24 recepsiyon olmaması

2026-05-03 • via Nuitee
T
Theodore • extended_group • gb
10
2026-05-02 • via Nuitee
V
Valdei • extended_group • pt
7
2026-05-02 • via Nuitee
D
Daria • solo_traveller • ua
10
Pros:

Все просто чудесно-расположение возле линии метро U1, которая идет прямо в центр; приятный персонал; чистота; тепло в номере( хотя,в конце апреля могло бы быть некомфортно), новый телевизор. Я считаю соотношение цены и качества просто великолепное

2026-05-02 • via Nuitee
A
Aslam • couple • se
9
I can recommend others to stay here and definitely they will enjoy the stay.
Pros:

Liked the breakfast and stay at hotel.

Cons:

I can see there are no lights in the floor and E💐lights in the lift needs to be brighter.

2026-05-02 • via Nuitee
H
Heimo • solo_traveller • at
10
Pros:

super lage unf freundlich

Cons:

gibt nichts zum aussetzen

2026-05-01 • via Nuitee
A
Ahmed • solo_traveller • pk
8
Pros:

Excellent Breakfast, cooperative staff and, cool and calm environment. I would love to stay here in the future as well.

Cons:

The old carpet in the room and corridors. . The room curtains were somewhat dusty.
Tea or coffee machines are not available all the time. Room TV remained unavailable for at least 10 days.

2026-05-01 • via Nuitee
A
Anamaria • extended_group • it
9
Zona tranquilla, confort e pulizia
Pros:

Camera e zona colazione più belle che nelle foto. Pulizia extra. Colazione sufficiente. Bagno diviso in due, ottimo per efficientizzare i tempi.

Cons:

La moquette

2026-05-01 • via Nuitee
M
Maik • solo_traveller • de
8
2026-05-01 • via Nuitee
D
Doris • extended_group • de
7
Schöner Kurzurlaub
Pros:

Freundliches Personal,UBahn Nähe,Ruhiges Zimmer,Fenster sind zu öffnen,

2026-04-30 • via Nuitee
B
Beti • solo_traveller • si
7
Cons:

Ni parkirišča.

2026-04-30 • via Nuitee
G
Gabriele • family_with_children • it
9
2026-04-30 • via Nuitee
R
Rosalba • couple • it
8
Comodo per un paio di notti in città
Pros:

La posizione vicino alla metro e di notte tranquilla

Cons:

La moquette in camera sporca

2026-04-30 • via Nuitee
G
Grzegorz • solo_traveller • pl
9
Pros:

Czystośc w pokoju, bardzo miły personel, godziny serwowania śniadania.

Cons:

Przydałby się czajnilk w pokoju oraz lodówka.

2026-04-29 • via Nuitee
K
Klaus • solo_traveller • ch
10
2026-04-29 • via Nuitee
A
Andreas • solo_traveller • at
10
Bestes Preis Leistungs Verhältnis
Pros:

Freundliche Dame an der Rezeption- wirklich perfekt

2026-04-29 • via Nuitee
P
Pavlina • family_with_children • sk
9
Pros:

lokalita dostupná u metra, raňajky dobré, izba priestranná, čistá

Cons:

matrac na jednej posteli bola nová, na druhej bolo katastrofálne preležaná

2026-04-29 • via Nuitee
K
Klaus • couple • at
8
2026-04-28 • via Nuitee
E
Erwin • solo_traveller • at
7
Einfach und Gut 🙂
Pros:

Man hat alles was man braucht!

2026-04-28 • via Nuitee