Hotel Donaustadt Kagran - at Metro U1

Hotels
7.7 (5399 reviews)
Donaufelder Straße 232 , Vienna , at

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Comfortable stay
Friendly staff
Good breakfast
Cons:
Dirty carpets
Noise disturbances
Hot water issues
Poor customer support during emergencies

Categories

Cleanliness
6.2
The carpets were noted as very dirty, and mold was mentioned in the shower.
Service
8.7
Friendly staff and assistance with booking issues noted; however, there were complaints about lack of night staff.
Location
8.2
Close to public transport; considered ideal for travel.
Room Quality
7.2
Spacious rooms were mentioned, but there were issues with hot water and loud guests.
Amenities
7.7
Good WiFi, but the lack of a fridge and some amenities are missing.
Value for Money
8.2
Good value for the money as per some reviews.
Food and Beverage
7.7
Breakfast was good with plenty of options, although some found it poor.
Overall Experience
7.7
Overall experience was okay but impacted by some negative aspects like noise and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 13:48

Property Description

Convenient Location

The Hotel Donaustadt Kagran - at Metro U1 is perfectly situated just a 3-minute walk from the U1 Kagraner Platz underground station, offering quick access to Vienna's city center and key attractions like the VIC UNO City.

Comfortable Rooms

Each room at the Hotel Donaustadt Kagran - at Metro U1 is well-equipped with essential amenities such as a private bathroom, a safe, a desk, and a flat-screen TV, ensuring a cozy stay for every guest.

Attractions and Facilities

Explore Vienna effortlessly with the nearby Prater amusement park, Austria Center Vienna, and UNO City. Additionally, enjoy the convenience of a traditional Viennese-style café on-site and complimentary services like free breakfast, parking, Wi-Fi, and partially air-conditioned rooms.

Book now for a delightful stay at Hotel Donaustadt Kagran - at Metro U1!

Important information:

After the pre-authorization of your credit card, you will receive an email with the code for the key box, which is located at the entrance. Please also provide your telephone number.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    People 7 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 5399 reviews
Cleanliness: 6.2
Service: 8.7
Location: 8.2
Room Quality: 7.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 7.7
I
Ildikó solo_traveller hu
10
Pros:

Mindennel tökéletesen meg voltunk elégedve. Tiszta szívből ajánlom mindenkinek.

2026-04-11 via Nuitee
A
Anita couple gb
10
Like our Travelodge but clean and comfortable breakfast ample
Pros:

Metro into city 10 mins away shops supermarkets nearby bus tram easy access to all transportation nice area

Cons:

Only that didn’t have tea coffee in room

2026-04-11 via Nuitee
S
Steve solo_traveller gb
8
Great location with access to U-Bahn at a reasonable price in Wien
Pros:

My stay was pleasant and quite. The room cleanliness was OK. Breakfast choice was fine too. The warm floor in the 🚻

Cons:

The water temperature 🌡 and pressure in the shower 🚿 was too low to my taste

2026-04-11 via Nuitee
Y
Yolanda solo_traveller at
10
Pros:

Wir schlafen immer in diesem Hotel wenn wir in Wien sind, Preis/Leistung Top.
Gutes Frühstück, sehr nettes Personal

2026-04-11 via Nuitee
A
Artem solo_traveller ru
10
2026-04-11 via Nuitee
T
Thomaz solo_traveller br
10
2026-04-11 via Nuitee
S
Shumadia solo_traveller kr
9
2026-04-10 via Nuitee
I
Ingrid couple at
9
Wir kommen gerne wieder.
Pros:

Gute Lage, nicht weit von der U-Bahn. Nettes Team, gutes Frühstück.

2026-04-10 via Nuitee
couple rs
8
2026-04-10 via Nuitee
L
Lynor couple at
8
2026-04-10 via Nuitee
O
Olha couple pl
9
2026-04-10 via Nuitee
G
Gonzalo solo_traveller ar
10
Pros:

Excelente en todo sentido

2026-04-10 via Nuitee
O
Oleh couple at
7
Otherwise, it was a good place for a short stay. Thank you.
Pros:

The breakfast was delicious, the staff was friendly.

Cons:

but the TV in room 202 could use a new one because it was broken.

2026-04-10 via Nuitee
M
Mehmet couple tr
8
2026-04-09 via Nuitee
B
Boris couple de
9
2026-04-09 via Nuitee
H
Hubert couple pl
9
Świetne miejsce do wypadów do centrum Wiednia.
Pros:

Hotel znajduje się blisko linii metra, więc bardzo szybko można dojechać do ścisłego centrum. Kilka kilometrów dalej jest p+r, gdzie można zostawić samochód za 4EUR za dzień.

2026-04-09 via Nuitee
T
Tereza couple cz
8
Nevím na co si stěžují ostatní ale za tu cenu, lokalita ubytování a snídaně bohatě dostačující
Pros:

Majitel, pomeř cena výkon

Cons:

Asi jediný tak koberec

2026-04-08 via Nuitee
K
Knaeuli solo_traveller at
8
2026-04-08 via Nuitee
P
Patricia couple hu
6
Elhelyezkedés rendben volt de zajos nagyon mert az ablak az utcára nézett az ablak.A reggeli egysiku sajnos minden nap u
Pros:

A közlekedés a városba

Cons:

Zajos az utca

2026-04-08 via Nuitee
F
Florian couple at
7
Bietet guten Ausgangspunkt für Stadterkundungen zu gutem Preisleistungsverhältnis.
Pros:

Das Preisleistungsverhältnis.
Die Zimmer sind ruhig, die Betten bequem.
Das Frühstücksbuffet klein aber fein.
Die Lage, nähe zu den Öffis, bzw. Einkaufszentren.

Cons:

Die Türen sind sehr laut zu hören wenn sie zu fallen.
Andere Gäste waren bis spät in die Nacht zu hören, bzw. das geräuschvolle Schließen der Türen.

2026-04-08 via Nuitee