Hotel Donaustadt Kagran - at Metro U1

Hotels
7.7 (5264 reviews)
Donaufelder Straße 232 , Vienna , at

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Comfortable stay
Friendly staff
Good breakfast
Cons:
Dirty carpets
Noise disturbances
Hot water issues
Poor customer support during emergencies

Categories

Cleanliness
6.2
The carpets were noted as very dirty, and mold was mentioned in the shower.
Service
8.7
Friendly staff and assistance with booking issues noted; however, there were complaints about lack of night staff.
Location
8.2
Close to public transport; considered ideal for travel.
Room Quality
7.2
Spacious rooms were mentioned, but there were issues with hot water and loud guests.
Amenities
7.7
Good WiFi, but the lack of a fridge and some amenities are missing.
Value for Money
8.2
Good value for the money as per some reviews.
Food and Beverage
7.7
Breakfast was good with plenty of options, although some found it poor.
Overall Experience
7.7
Overall experience was okay but impacted by some negative aspects like noise and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 13:48

Property Description

Convenient Location

The Hotel Donaustadt Kagran - at Metro U1 is perfectly situated just a 3-minute walk from the U1 Kagraner Platz underground station, offering quick access to Vienna's city center and key attractions like the VIC UNO City.

Comfortable Rooms

Each room at the Hotel Donaustadt Kagran - at Metro U1 is well-equipped with essential amenities such as a private bathroom, a safe, a desk, and a flat-screen TV, ensuring a cozy stay for every guest.

Attractions and Facilities

Explore Vienna effortlessly with the nearby Prater amusement park, Austria Center Vienna, and UNO City. Additionally, enjoy the convenience of a traditional Viennese-style café on-site and complimentary services like free breakfast, parking, Wi-Fi, and partially air-conditioned rooms.

Book now for a delightful stay at Hotel Donaustadt Kagran - at Metro U1!

Important information:

After the pre-authorization of your credit card, you will receive an email with the code for the key box, which is located at the entrance. Please also provide your telephone number.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    People 7 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 5264 reviews
Cleanliness: 6.2
Service: 8.7
Location: 8.2
Room Quality: 7.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 7.7
E
Elfi • couple • at
8
2026-03-21 • via Nuitee
M
M.Gaber • solo_traveller • at
10
2026-03-21 • via Nuitee
M
Matthias • couple • at
8
2026-03-21 • via Nuitee
G
Garcia • couple • hr
8
The room is good.
Pros:

Near public transportation.

Cons:

I waited 30mins for my turn in front desk only 1 person in line in front of me. Breakfast was ok few selection.

2026-03-21 • via Nuitee
A
Alexandre • couple • de
7
2026-03-21 • via Nuitee
P
peva71 • solo_traveller • hu
10
Pros:

jó helyen van, közel a metrohoz, kedves, segítőkesz személyzet, reggeli teljesen megfelelő

2026-03-21 • via Nuitee
K
Kateryna • couple • at
9
Pros:

The staff are super friendly and customer oriented

Cons:

There were stains on the carpet which didnt look nice

2026-03-21 • via Nuitee
M
Michał • solo_traveller • pl
9
2026-03-21 • via Nuitee
A
Alena • couple • cz
8
Pros:

V pohodě ,poměr cena a kvalita ubytování . Výhoda- metro v dosahu, parkovací místo

2026-03-20 • via Nuitee
Y
Yeva • solo_traveller • de
10
2026-03-20 • via Nuitee
R
Rothy • solo_traveller • at
10
Bis auf die Dusche alles OK. Das Frühstück ist bestens und die Bedirnung dort ist sehr freunfli
Pros:

Die Benutzung der Dusche ist lebensgefährlich. Der Boden ist glatt, ich bin 3 x ausgerutscht.

Cons:

Siehe vor

2026-03-20 • via Nuitee
H
Hannu-Heikki • solo_traveller • fi
6
Decent room in a good location, if the late check-in problems can be solved.
Pros:

Price and location were good. Service was good and everything was explained very well, once got that far. Overall, decent room in a good location for a good price. Good that there is soda vending machine available 24/7.

Cons:

Hotel gave wrong code for late check-in, so had to book another hotel for that night (the number for security was only very small on the door - please put it also on the box with keys! Room was very warm for the season, the full floor carpeting is not optimal for cleaning, and some of the furniture was quite dated, low quality or broken. Breakfast is very low cost, but not of very high quality, especially the juice was extremely sweet and with odd chemical flavor to it. The cooling apparatus on the soda vending machine had broken down - warm soda was not very nice.

2026-03-20 • via Nuitee
N
Natalia • couple • pl
10
Cons:

The carpet was heavily stained

2026-03-20 • via Nuitee
M
Mirela • solo_traveller • ro
9
Like it!
Pros:

The breakfast was good, I like that they offer fruits and cakes as well.

Cons:

You could hear the noise of the street.

2026-03-20 • via Nuitee
V
Viera • extended_group • sk
8
2026-03-19 • via Nuitee
E
Elena • family_with_children • ru
10
Pros:

Удобное расположение рядом с метро. Удобная система заселения в отель. Прекрасный и вкусный завтрак. В номере тепло. Хорошие матрасы. Доброжелательный персонал.

Cons:

Хотелось бы чайник в номерах.

2026-03-19 • via Nuitee
L
LÍDIA • family_with_children • pt
8
Pros:

Staff, todos muitos simpáticos e prestáveis. Excelente localização, com estação de metro muito próximo. Pequeno-almoço bom.

2026-03-19 • via Nuitee
J
Josef • solo_traveller • at
8
Empfehlenswert.
Pros:

Super Preis/Leistungsverhältnis. 300 m von der U-Bahnstation enfernt. Sehr nettes Personal.

Cons:

Der Teppichboden im Zimmer wäre erneuerungsbedürftig.

2026-03-18 • via Nuitee
S
Stephanie • family_with_children • at
7
Pros:

Günstig Personal sehr nett Frühstück war perfekt

Cons:

Sehr alt, Teppichboden nicht sauber kein Wasserkocher im Zimmer sehr warm im Zimmer keine Klimaanlage

2026-03-17 • via Nuitee
D
Dennis J. • solo_traveller • de
10
Nach meiner Erfahrung kann ich es empfehlen
Pros:

Das Personal war sehr freundlich und hat den ersten Aufenthalt gut erklärt wo was zu finden ist im Hotel.
Das Personal beim Frühstück ist sehr freundlich und geht auch auf andere Wünsche ein wenn es die Möglichkeit ergibt.

Das Zimmer, WC und Dusche waren sehr sauber und in einem ordentlichen Zustand. Alles im ganzen kann ich dies empfehlen aus meiner Erfahrung heraus.

Das hotel liegt sehr zentral, bis zur nächsten S- und U- Bahn sind es ca 4min zu Fuß und man kommt überall hin.

Cons:

Keine Negativen Erfahrungen gemacht

2026-03-17 • via Nuitee