Renaissance Residences Oahu Honolulu - Newly Opened 2024

Hotels
•
Renaissance Hotels & Resorts
8.7 (112 reviews)
1390 Kapiolani Blvd , Honolulu , us

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Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Spacious rooms
Convenient amenities
Cons:
Poor early check-in service
Inconsistent cleanliness standards
Limited food and beverage options

Categories

Cleanliness
7
Guests had mixed opinions about cleanliness, with some mentioning long hairs and stains.
Service
6.5
Service received varied feedback, with mentions of poor service for early check-in and lack of responsiveness for room service.
Location
8.6
The hotel's location near key landmarks and shopping centers was well-received by guests.
Room Quality
7.9
Rooms were generally praised for being spacious and comfortable, with some issues noted regarding cleanliness and water pressure.
Amenities
7.5
Amenities such as the pool area, gym, and kitchenette were appreciated, though some guests felt there could be more options and staff.
Value for Money
7
Guests had mixed opinions on the value for money, with some feeling the price was reasonable for the location while others found it high for the services offered.
Food and Beverage
7.4
Breakfast and restaurant services received positive feedback overall, with some guests suggesting more options and efficient service.
Overall Experience
8.3
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 16:57

Property Description

Located in Honolulu, just 1.6 km from Ala Moana Beach, Renaissance Residences Oahu Honolulu - Newly Opened 2024 presents a luxurious stay with top-notch amenities. Outdoor Swimming Pool and Fitness Centre cater to relaxation and wellness needs, while the on-site restaurant and bar ensure culinary delights and evening drinks. Spacious Rooms with Kitchen Facilities offer convenience and comfort for an extended stay. For leisure, guests can enjoy the hotel's Sun Terrace with scenic views. Explore nearby attractions like Hawaii Convention Center and Ala Moana Center during your stay. Book now and elevate your Honolulu experience at Renaissance Residences Oahu.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Renaissance Residences Oahu Honolulu - Newly Opened 2024 in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 59 per day.

Location

Guest Reviews

8.7
Based on 112 reviews
Cleanliness: 7
Service: 6.5
Location: 8.6
Room Quality: 7.9
Amenities: 7.5
Value for Money: 7
Food and Beverage: 7.4
Overall Experience: 8.3
B
Barbara • solo_traveller • us
10
Stay was wonderful.
Pros:

Hotel is across from Ala Moana Shopping Mall. It within walking distance to Ala Moana Beach, Magic Island, and Waikiki area.

Cons:

Hotel was trying to get me to pay a resort fee plus the tax on the resort fee even after I told them I paid everything in full online.

2025-09-09 • via Nuitee
N
NITZA VICTORIA • extended_group • il
10
Pros:

אהבנו הכל

2025-09-08 • via Nuitee
M
Michael • extended_group • us
9
Once coffee shop reopens, it’s a 10.
Pros:

Great place to stay top to bottom. Great location, excellent gym and pool area.

Cons:

Coffee shop was closed.

2025-09-03 • via Nuitee
K
Keer • couple • cn
10
2025-09-03 • via Nuitee
• extended_group • us
9
Cons:

The strong overpowering scent of the air freshener/incense sticks throughout the entire lobby was horrible.

2025-08-26 • via Nuitee
M
Morgane • family_with_children • fr
10
Pros:

Établissement au top!

2025-08-26 • via Nuitee
Y
Yarquah • solo_traveller • us
8
2025-08-07 • via Nuitee
H
Heather • family_with_children • us
10
2025-08-07 • via Nuitee
S
Susanna • family_with_children • kr
7
Awesome lap pool
Pros:

Liked the location and space. Rec area was nice, especially the salt water lap pool. Spacious gym. Quality kitchen appliances. Reasonable pricing for late check out.

Cons:

No early check in accommodation for jet-lagged international guests-- poor service for a supposed high-end hotel. We ended up falling asleep on lobby sofa after lunch at hotel restaurant, which over salted the food, and the waitress got the order wrong. Long hairs on lobby sofa and room sofa, and many stains.

2025-07-19 • via Nuitee
M
Marika • solo_traveller • us
9
Brand new hotel with amazing beds, option for laundry in room and kitchenette.
Pros:

This is a brand new hotel steps away from the Ala Moana shopping center (Waikiki is a 10-15 minute uber away). I was super happy with my room - I think that the Premium Kings are much, much nicer than the normal Kings, because of the wraparound windows and view. The bed was wonderful and fluffy and I loved it. Having laundry and a kitchenette was also fab. The pool area is pleasant. The gym is wonderful too! Modern elevators mean that you don't spend hours waiting for the elevator as is often the case in Waikiki hotels. The 48 dollar a day credit towards food and beverage is really generous and makes breakfast basically free as well as pool drinks etc.

Cons:

I don't think you should have to pay to use the steam room and sauna. The water pressure is shockingly bad in a brand new facility. The coffee shop could use more staff and a few more options for snacks etc. As it is it is rather sad.

2025-07-11 • via Nuitee
H
Hajime • family_with_children • jp
7
全体が素晴らしくても1人のスタッフの対応のせいで残念な気持ちに
Pros:

まだ新しいせいかお部屋も綺麗でおしゃれな感じ

Cons:

1日目にチェックインしたら掃除がされていない。
ロビーに連絡しようとしたら電話がつながらない
2日目は5時に帰宅したらまだ掃除未完了
3日目からはちゃんと綺麗になっていました
ただ洗面所が詰まっていたり、それが解消するとキッチンが詰まっていたりしていました
チェックイン時の1人のスタッフ以外皆さん感じよく誠意がありました
その人からチェックインに渡された日本語の紙にお風呂が無料と書いてあったのですが、実際は30ドルかかると言われたので、そのスタッフに言ったら逆ギレされて、オレは日本語は知らないし、その紙の内容も理解していない！とほんと高圧的な態度でした
あのスタッフ以外は全体的に快適だったと思います

2025-07-10 • via Nuitee
O
Olivia • family_with_children
10
Pros:

Likes: Room overlooked the beach and downtown, washer, dryer available in room with kitchenette & refrigerator, adjustable climate control. Room seems well insulated as I did not hear any noises out in the hallway or from guests in rooms nearby. Room service was available. Rooms were cleaned & re-stocked daily--a nice treat. Pool was great for keikis & exercise room was well maintained with a variety of equipment. The pool area is spacious, quiet, well maintained, & not overcrowded at any time day or evening, poolside bar open during certain hours for adult drinks. Towels & beach chairs were available for checkout & use off site. There is a strict return policy for these items. The staff were friendly, helpful, gracious. There is no wait for the elevators even though our rooms were on the 34th floor. The breakfast menu had something likeable for all in my Ohana. The property is within walking distance of other chain stores (Target, ABC), & the Ala Moana Mall (stores seem to be high-end retail), food court & Foodland (like Whole Foods) also in the mall

Dislikes: There were no adjoining rooms or suites for our Ohana, but we had adjacent rooms which worked out ok. The fees for daily valet parking & the daily resort fee may come as a surprise or shock. Use up the daily resort fee, otherwise it's money left on the table. As usual, there are county, city, state and tourism taxes attached to the final bill which add up. (But it's Hawaii, and tourism is a big part of the economy).

2025-06-15 • via Nuitee
V
Virginia • family with young children • gb
10
Apart from that only one miserable lady cleaner cannot ask for more.
Pros:

No time for breakfast but coffee in La Mill is sufficient

Cons:

The first miserable cleaner we encountered ,that was 29th May. I regretted giving her tip.

2025-06-05 • via Nuitee
S
Sarah • family with young children • us
8
Very good
2025-06-05 • via Nuitee
K
Kaimana • young couple • us
6
Short but fine
Pros:

The room was great. Kitchenette, tub, and washer dryer was a great perk. Location was close to Ala Moana and Neil Blaisdell.

Cons:

We arrived for check in at the normal time and were informed that they booked every room and that our room was not yet cleaned. We were allowed to eat at the bar and they would cover a certain amount (but how do they cover it without a hotel key?) They also said they’d email within the hour when it was ready and never did email. We had to wait in the lobby line again just hoping the room was available.

Also we tried to order room service both for dinner and for breakfast and the line was always busy. We never got through to order even after trying for an hour each meal. Very disappointed about that.

2025-05-23 • via Nuitee
A
Anthony • family
10
Pros:

It was great being away from the noise and crowds of Waikiki but still able to take the shuttle there when desired. Good shopping options were within walking distance from the hotel.

2025-05-21 • via Nuitee
D
Daniel • solo traveller • us
7
Good
Pros:

Room service was very poor! Couldn’t even call them! They would never pick up!

2025-04-27 • via Nuitee
M
Mary • family with young children • us
10
We loved everything about this hotel and their staff.
Pros:

Great amenities. Wonderful pool area and great restaurant.

2025-04-24 • via Nuitee
D
Darleen • partner
10
Pros:

Very close to the mall
You get a credit each day to use at the hotel
The pool/ hot tub was amazing
staff is friendly/accommodating
I want to go back!

2025-04-22 • via Nuitee
N
Noriko • young couple • ca
8
Very good
2025-04-22 • via Nuitee