Finca del Café - Casa Bourbon

Hotels
9.1 (28 reviews)
km 1.5 arriba de unisarc santa rosa de cabal , Santa Rosa de Cabal , co

listing image 1
Show all photos

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Great amenities
Exceptional food
Cons:
Issues with cleanliness
Noise from other guests
Service training needed

Categories

Cleanliness
8.18
Some reviews indicated issues with cleanliness, particularly regarding humidity and strange odors in the bathroom.
Service
8.65
Friendly staff but noted lack of customer service training that affected the experience.
Location
9.69
The location is highly praised, especially the beautiful views from the property.
Room Quality
8.14
Some guests mentioned discomfort with bed quality and noise insulation.
Amenities
9.67
The hotel amenities, including the restaurant and jacuzzi, received positive remarks.
Value for Money
9.13
Overall, guests felt the experience provided good value despite some criticisms.
Food and Beverage
9.68
Exceptional breakfast and great food options were highlighted in reviews.
Overall Experience
9.65
The combination of beautiful scenery and memorable events contributed positively to the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 17:24

Property Description

Scenic Terrace with Free WiFi
Relaxing Hot Tub and Room Service
Charming Garden View Rooms

Book your stay at Finca del Café - Casa Bourbon for a delightful getaway experience in Santa Rosa de Cabal.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 28 reviews
Cleanliness: 8.18
Service: 8.65
Location: 9.69
Room Quality: 8.14
Amenities: 9.67
Value for Money: 9.13
Food and Beverage: 9.68
Overall Experience: 9.65
E
Edurne • extended_group • es
9
Pros:

Los jacuzzis de agua caliente y el mirador que tiene la parte de arriba

Cons:

Nada

2026-04-16 • via Nuitee
Z
ZAPATA GIRALDO • couple • co
8
Pros:

La atención, las zonas húmedas y el el desayuno delicioso

Cons:

Que el baño no tenía jabón ni shampoo.

2026-04-14 • via Nuitee
N
Nathalie • extended_group • co
10
Excelente lugar, de lo mejor en el eje cafetero.
Pros:

Hermoso lugar, las instalaciones muy bien pensadas y todo impecable. La atención del personal muy buena. Se puede caminar por
Los alrededores, la llegada es fácil, el desayuno rico. Nos encantó. Volveremos a pasar más días.

Cons:

Nos gustó todo. Capaz un poquito más de sal el el restaurante del mirador que hace parte del complejo, pero nada grave.

2026-04-09 • via Nuitee
D
Daniel • family_with_children • co
10
2026-04-06 • via Nuitee
A
Amalo • extended_group • co
10
2026-04-02 • via Nuitee
J
José • family_with_children • co
9
2026-04-02 • via Nuitee
S
Santiago • couple • co
10
Increíble, es extraordinario.
Pros:

Todo, es un lugar súper bonito y excepcional para estar en pareja o en familia

2026-03-24 • via Nuitee
M
Miguel • couple • mx
1
2026-03-21 • via Nuitee
L
Laure • family_with_children • fr
8
Pros:

La vue, la proximité avec la visite de café et le restaurant ou bar .

Cons:

Peut être le petit déjeuner, un peu classique pour un si bel endroit . Nous nous attendions à un buffet .
Et aussi, le samedi: concert juste en haut donc beaucoup de bruit jusqu’à minuit 30

2026-02-09 • via Nuitee
D
Diana Carolina • extended_group • co
10
Pros:

El lugar es muy limpio y bonito, la comida en el restaurante era un poco cara pero de resto todo súper

2026-01-19 • via Nuitee
J
Juan Camilo • couple • es
10
2026-01-15 • via Nuitee
D
DHCALDERON • family_with_children • co
9
Recomendado, volvería con mi familia
Pros:

La vista del mirador es espectacular, la atención es buena

2026-01-14 • via Nuitee
M
MARTINEZ • family_with_children • co
10
2026-01-13 • via Nuitee
C
Camilo • couple • co
8
Está buena, pero el baño no estaba en sus condiciones
Pros:

Si

Cons:

El baño con humedad y olores extraños

2026-01-13 • via Nuitee
L
Lina • solo_traveller • co
8
Pros:

El tamaño de la habitación, el baño y su gran balcon

Cons:

La distancia al restaurante y la falta de una estación de café

2026-01-12 • via Nuitee
N
Natalia Astrid • couple • us
3
Loved the New Year’s Party, friendly staff but needs major revamp in costumer service training & hotel logistics
Pros:

The property is gorgeous. The Typica hotel—- the sister hotel—- has a great pool but it is not heated and Santa Rosa tends to be cooler. The two hotels and the coffee farm are not connected, guests have a long walk on an unpaved road.

The New Year’s party was unforgettable and it is the only reason I would go back. While management is incredibly friendly, the property is not being managed properly. I shared much of this feedback in person and hope they work hard to bring this amazing property to the level it can be.

Cons:

Lack or organization. Several guests were taken out of their rooms to accommodate for a wedding party.

Staff lack training in costumer service. Rooms in both hotels don’t have good insulation. If you have loud guests in the hotel, you will get no sleep.

While I am dog lover, there are too many street dogs on the coffee farm and their barks wake you up early.

The restaurant is amazing with live music!

2026-01-09 • via Nuitee
R
Ruby • extended_group • co
9
Fantástica
Pros:

Si me gustó muy bonito y cómodo

Cons:

Todo esto agradable

2026-01-06 • via Nuitee
V
Victor • couple • co
3
Decepción
Pros:

Nada todo mal 😔

Cons:

El personal muy rudo y agresivo para el trato con los huéspedes

2025-12-28 • via Nuitee
A
Andrea • couple • co
1
Terrible
Pros:

Nada

Cons:

Nunca pude recibir la reserva porque Booking permitió hacer el agendamiento, pero ellos se comunicaron con que no tenían disposición una falta de respeto completa. Nunca cancelaron la reserva porque se solicitó la cancelación gratuita no dieron respuesta alguna un terrible servicio

2025-12-22 • via Nuitee
D
DAMARIS • family_with_children • co
4
2025-12-21 • via Nuitee