Finca del Café - Casa Bourbon

Hotels
9.1 (19 reviews)
km 1.5 arriba de unisarc santa rosa de cabal , Santa Rosa de Cabal , co

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Great amenities
Exceptional food
Cons:
Issues with cleanliness
Noise from other guests
Service training needed

Categories

Cleanliness
8.18
Some reviews indicated issues with cleanliness, particularly regarding humidity and strange odors in the bathroom.
Service
8.65
Friendly staff but noted lack of customer service training that affected the experience.
Location
9.69
The location is highly praised, especially the beautiful views from the property.
Room Quality
8.14
Some guests mentioned discomfort with bed quality and noise insulation.
Amenities
9.67
The hotel amenities, including the restaurant and jacuzzi, received positive remarks.
Value for Money
9.13
Overall, guests felt the experience provided good value despite some criticisms.
Food and Beverage
9.68
Exceptional breakfast and great food options were highlighted in reviews.
Overall Experience
9.65
The combination of beautiful scenery and memorable events contributed positively to the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 17:24

Property Description

Scenic Terrace with Free WiFi
Relaxing Hot Tub and Room Service
Charming Garden View Rooms

Book your stay at Finca del Café - Casa Bourbon for a delightful getaway experience in Santa Rosa de Cabal.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

9.1
Based on 19 reviews
Cleanliness: 8.18
Service: 8.65
Location: 9.69
Room Quality: 8.14
Amenities: 9.67
Value for Money: 9.13
Food and Beverage: 9.68
Overall Experience: 9.65
L
Laure family_with_children fr
8
Pros:

La vue, la proximité avec la visite de café et le restaurant ou bar .

Cons:

Peut être le petit déjeuner, un peu classique pour un si bel endroit . Nous nous attendions à un buffet .
Et aussi, le samedi: concert juste en haut donc beaucoup de bruit jusqu’à minuit 30

2026-02-09 via Nuitee
D
Diana Carolina extended_group co
10
Pros:

El lugar es muy limpio y bonito, la comida en el restaurante era un poco cara pero de resto todo súper

2026-01-19 via Nuitee
J
Juan Camilo couple es
10
2026-01-15 via Nuitee
D
DHCALDERON family_with_children co
9
Recomendado, volvería con mi familia
Pros:

La vista del mirador es espectacular, la atención es buena

2026-01-14 via Nuitee
M
MARTINEZ family_with_children co
10
2026-01-13 via Nuitee
C
Camilo couple co
8
Está buena, pero el baño no estaba en sus condiciones
Pros:

Si

Cons:

El baño con humedad y olores extraños

2026-01-13 via Nuitee
L
Lina solo_traveller co
8
Pros:

El tamaño de la habitación, el baño y su gran balcon

Cons:

La distancia al restaurante y la falta de una estación de café

2026-01-12 via Nuitee
N
Natalia Astrid couple us
3
Loved the New Year’s Party, friendly staff but needs major revamp in costumer service training & hotel logistics
Pros:

The property is gorgeous. The Typica hotel—- the sister hotel—- has a great pool but it is not heated and Santa Rosa tends to be cooler. The two hotels and the coffee farm are not connected, guests have a long walk on an unpaved road.

The New Year’s party was unforgettable and it is the only reason I would go back. While management is incredibly friendly, the property is not being managed properly. I shared much of this feedback in person and hope they work hard to bring this amazing property to the level it can be.

Cons:

Lack or organization. Several guests were taken out of their rooms to accommodate for a wedding party.

Staff lack training in costumer service. Rooms in both hotels don’t have good insulation. If you have loud guests in the hotel, you will get no sleep.

While I am dog lover, there are too many street dogs on the coffee farm and their barks wake you up early.

The restaurant is amazing with live music!

2026-01-09 via Nuitee
R
Ruby extended_group co
9
Fantástica
Pros:

Si me gustó muy bonito y cómodo

Cons:

Todo esto agradable

2026-01-06 via Nuitee
V
Victor couple co
3
Decepción
Pros:

Nada todo mal 😔

Cons:

El personal muy rudo y agresivo para el trato con los huéspedes

2025-12-28 via Nuitee
A
Andrea couple co
1
Terrible
Pros:

Nada

Cons:

Nunca pude recibir la reserva porque Booking permitió hacer el agendamiento, pero ellos se comunicaron con que no tenían disposición una falta de respeto completa. Nunca cancelaron la reserva porque se solicitó la cancelación gratuita no dieron respuesta alguna un terrible servicio

2025-12-22 via Nuitee
D
DAMARIS family_with_children co
4
2025-12-21 via Nuitee
M
Maria Teresa couple co
9
Excelente experiencia
Pros:

El desayuno fantástico y con buenas opciones. La ubicación excelente y la facilidad de compartir las opciones que ofrecen con los servicios del mirador del café hizo de la estadía una gran experiencia.

Cons:

El cuarto no tenía ganchos para colgar ropa, preguntamos en el hotel y nos dijeron que habían hecho un pedido y que no habían llegado.

2025-09-11 via Nuitee
V
Victor family_with_children es
9
Maravillosa Finca donde pasar unos días.
Pros:

Finca de café muy bonita para pasar tu estancia. Instalaciones nuevas, modernas y agradables.
Jacuzzis muy chulos a disposición del cliente.
Tour de café disponible de pago.
Zona de ocio y gastronomía con mirador en la misma finca. Zona de aparcamiento. Piscina en el hotel de la finca situado a 250 metros. Vaya instalaciones de primera muy agradables.
Si lo elegís, acertaréis. Muy bonito todo.

Cons:

Los colchones de las camas no fueron de nuestro gusto. Y quizás la ubicación. Pero haciendo una valoración general compensa elegir esta finca para pasar unos días.

2025-08-20 via Nuitee
A
Andre young couple us
10
Exceptional
2025-06-22 via Nuitee
C
Cristina family with young children pt
7
Good
2025-04-28 via Nuitee
V
Van young couple us
10
May just be the best place to stay in Santa Rosa de Cabal
Pros:

Esteban and a woman in the reception, although I don’t know her name, we’re excellent. They let us take towels to the thermal baths without any kind of problem and because we are tired let us stay in the Jacuzzi a little longer that night

Cons:

The beds were too hard for me

2025-01-07 via Nuitee
C
Cesar young couple us
9
Superb
Pros:

The infrastructure is nice, however the main restaurant is far

Cons:

Food is not good.

2024-11-03 via Nuitee
M
Marcia young couple us
10
It was a lovely stay in Santa Rosa and the Finca del Cafe has added many new improvements.
Pros:

The hotel Bourbon was very beautiful, and the staff was tremendously kind and helpful. They were very helpful when inclement weather made it not possible for us to go on the already scheduled coffee plantation tour. Upon check in, they helped us with our bags and they were very flexible and accommodating with providing us a later checkout. Thank you very much to Johnny and the staff.

Cons:

The breakfast layout was nice, yet simple. It could be a tad bit better with the coffee/milk and hot chocolate table. It seemed that a thermos was basic and since this is a coffee plantation hotel, that stand could be better.

2024-10-08 via Nuitee
J
Jose group us
9
Superb
2024-09-24 via Nuitee