Casa De Luz Hotel

Hotels
8.7 (785 reviews)
Av. Hermanos Ayar # 703 , Machu Picchu , pe

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Packed lunches
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Shower issues
Poor breakfast

Categories

Cleanliness
8.2
Several reviews mention cleanliness positively, but some findings indicate issues with hot water, impacting perceived cleanliness.
Service
9.2
Reviewers noted excellent and helpful staff, enhancing the overall service rating.
Location
9.7
The location is frequently highlighted as strategic and convenient, particularly for accessing Machu Picchu.
Room Quality
8.2
Rooms are described as comfortable, but one review indicated issues with the shower functionality.
Amenities
8.7
Some amenities were appreciated, but there were notes about insufficient wi-fi and issues with the shower.
Value for Money
8.7
Generally viewed as good value for a short stay, despite some minor issues.
Food and Beverage
8.2
Breakfast received mixed reviews, some enjoyed it while others found it poor.
Overall Experience
8.7
Mainly positive with satisfaction from location, service, and overall comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:23

Property Description

Riverside Oasis with Spectacular Views

Luxurious Rooms with Modern Amenities
Experience comfort and convenience in our rooms equipped with private bathrooms, heating, cable TV, and stunning views of the street and river. Enjoy the added perk of room service during your stay.

Convenient Services for a Seamless Stay
Benefit from our 24-hour front desk, luggage storage, and optional laundry services. Your needs are our priority, ensuring a stress-free and enjoyable visit.

Ideal Location for Explorers
With the Touristic Train Station just 200 meters away and the bus station a mere 30 meters away, easily access nearby attractions and embark on unforgettable adventures.

Book your stay at Casa de Luz Hotel now and make unforgettable memories by the river!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.This property is located in a pedestrian-only zone.

Check-in and check-out hours:
Check-out: 09:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 785 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.7
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 8.7
B
Belov • family_with_children • ar
9
2026-03-21 • via Nuitee
G
Gabriel • family_with_children • uy
6
Pros:

La ubicacion

Cons:

EL agua caliente no anadaba cuando llegue me quise bañar y solo salia agua fria, reclame y al rato aparecio; se ve que tienen un sistema que prender y apagan porque a las 400 am me volvio a pasar lo mismo y ahi tuve que esperar a que aparecierta alguien tipo 600 am para que volvieran a solucionarlo. Es bastante desagradable meterte a la ducha y tener solo agua fria.

2026-03-18 • via Nuitee
L
Luis Otavio • couple • br
8
Opção boa em Águas Calientes
Pros:

Proximidade a estação, pontos principais, restaurantes e ônibus pra subir a Machu Picchu.

Cons:

Nem tudo estava 100% limpo, lençóis com manchas e tapetes que não são limpos há algum tempo.

2026-03-16 • via Nuitee
R
renaud • extended_group • fr
9
Cons:

Some room don't have a window, something current in Peru! Another local problem is dog fighting in the night, which help when one doesn't get a window!

2026-03-16 • via Nuitee
A
ajmt2000 • family_with_children • cl
9
Pros:

La vista y la ubicación

Cons:

El desayuno podría ser más completo

2026-03-16 • via Nuitee
M
magnus colonna • solo_traveller • br
9
2026-03-16 • via Nuitee
K
Kate • extended_group • hr
10
2026-03-15 • via Nuitee
A
Amaia • extended_group • es
9
Recomendable
Pros:

Estaba limpio y acogedor para una estancia corta

Cons:

Se escucha un poco el sonido del rio

2026-03-15 • via Nuitee
C
Cassia Maria • couple • br
10
2026-03-15 • via Nuitee
T
Tyka • couple • nl
8
Great hotel to get ready for Machu Picchu
Pros:

It was right next to the station so we didn’t have to walk far. The staff was very nice and gave information about the area and things to do.

2026-03-13 • via Nuitee
P
Paolo • couple • it
7
Pros:

Beds confortable. Smart TV. Staff.

Cons:

Works in the lobby. Noise from the street.

2026-03-13 • via Nuitee
R
Robbert • couple • au
8
Great location to get to Machu Picchu! Clean comfortable room and nice staff.
Pros:

We came by train from Olla and stayed one night. The hotel was about a 4 min walk from the train station. We had to sort out bus tickets to go up to MP which was literally a 2 min walk from the hotel. And that's where you line up for the MP bus for your allocated time slot. Our ticket was for 8:00 AM which meant lining up at 7:00. Breakfast starts at 5:30 so gives everyone time to eat beforehand. They fried eggs for us, fairly basic for the rest but good. We got our guide by asking at reception (Fredy was great and not in a hurry at all once we got to MP) Happy to share details.....
Room was clean, shower was hot, bed was good. Some people complain about the river noise - the hotel is right across from it. Okay, it's loud but sounded like white noise to us and didn't interrupt our sleep at all. Staff were friendly. They let us leave a bag behind which was super helpful. Would definitely recommend this place. Side note - Aguas Calientes isn't a charming place - just the town you have to go to in order to see Machu Picchu :)

Cons:

This isn't a complaint! They were renovating but we weren't bothered by it. When we returned after walking through MP to collect our bag, they even offered us a room to relax in before our train left a few hours later. Above and beyond, really kind staff.

2026-03-13 • via Nuitee
M
Manuel A. • couple • es
8
2026-03-12 • via Nuitee
B
Bilal • couple • mx
9
Excellent place, great value for money, best location and staff
Pros:

Very nice property. The best part is the staff there, especially the lady at the reception. She helped us to get our bus on time while running down herself and making sure we don’t miss it. And this happened within 3 minutes of our check in. She is the best

Cons:

A little noisy due to the river flow. Breakfast can be improved.

2026-03-07 • via Nuitee
F
Fabian • solo_traveller • ch
9
Empfehlenswert
Pros:

Gute Lage für auf Macchu Picchu zu laufen. Bag für früehs Frühstück.

Cons:

Zimmer gegen Flussseite etwas Laut wege Bach. Aber war in der Regensaison

2026-03-01 • via Nuitee
S
shutong • solo_traveller • cn
10
Pros:

Amazing location. The bus is just outside the door.

2026-02-11 • via Nuitee
E
Elena • solo_traveller • ru
9
2026-02-08 • via Nuitee
T
Thunyaporn • couple • ch
8
Pros:

Best location
Staff was helpful ( she try to speak English to me 🥹)

Cons:

Restroom not so clean, not good ventilation

2026-01-29 • via Nuitee
J
Jaques Molina • solo_traveller • cl
10
2026-01-26 • via Nuitee
M
Marina • solo_traveller • de
8
2026-01-25 • via Nuitee