Cristal Resort Zanzibar

Hotels
8.4 (61 reviews)
Paje, Zanzibar 3917, Tanzania , Paje , tz

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Good room quality
Nice amenities
Cons:
Food quality needs improvement
Cleanliness issues
Limited entertainment options

Categories

Cleanliness
7.89
Mixed sentiments regarding cleanliness with notes on smelly bathrooms and some concerns with the private pool.
Service
9.16
Staff is described as wonderful and efficient, although some concerns were noted about responsiveness.
Location
9.4
Location is highly praised for its beauty and proximity to restaurants.
Room Quality
8.35
Rooms are mostly appreciated despite some criticism about bathrooms and lack of amenities.
Amenities
8.38
Amenities have positive mentions; however, some facilities were noted as unmaintained.
Value for Money
7.84
Comments on high prices relative to the quality indicate a need for improvement in this area.
Food and Beverage
7.39
Food quality was frequently criticized, with a lack of variety and limited options.
Overall Experience
8.76
Overall, guests enjoyed their stay, though some aspects need addressing to improve guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:27

Property Description

Luxurious Accommodation:
Indulge in air-conditioned rooms with free WiFi, private bathrooms, and garden-view terraces. Some rooms even offer stunning sea views.

Delicious Dining Options:
Savor a blend of African and American dishes at the on-site restaurant, or sip on cocktails at the bar.

Relaxation and Leisure:
Unwind by the outdoor swimming pool, private beach area, and hot tub. Continental breakfast is served daily for a perfect start to your day.

Ready to experience the ultimate beach getaway at Eco Mónica - By Cristal Resort? Book now to secure your slice of paradise.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 61 reviews
Cleanliness: 7.89
Service: 9.16
Location: 9.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 8.76
E
eyubrahmi solo_traveller tr
7
2026-07-18 via Nuitee
W
Whitney couple fr
7
Bonne expérience
Pros:

L’emplacement, le décor, les repas. La gentillesse du personnel et les femmes de ménage, qui venaient faire notre lit tous les soirs et remettre du produit anti moustique.

Cons:

Nous avons apprécié le décor de l’hôtel. En revanche, nous avons constamment les pieds dans le sable, ce qui n’est pas pratique une fois rentrée dans la chambre. Pour ma part j’aurais également aimé avoir une télévision dans la chambre mais ça reste mon avis.

2026-07-16 via Nuitee
Y
Yahya couple ae
6
2026-06-30 via Nuitee
M
Maureen solo_traveller mw
2
There is need for improvement. Not worth the price.
Pros:

The Rooms are nice.
Beautiful Beach and a nice swimming pool.

Cons:

WIFI doesn’t work in rooms.
Food wasn’t good.
Service wasn’t good.

2026-06-22 via Nuitee
N
ngige couple ke
4
Below average. I had high expectations
Pros:

The location is very good.

Cons:

The rooms were dumpa and untidy. We had to protest to upgrade the rooms.I suspect it a case of racism. To reserve the rooms for white clients.

2026-06-18 via Nuitee
J
Jamal solo_traveller us
9
2026-06-17 via Nuitee
A
Ali couple cd
10
Will repeat , but you should find solution for water
2026-06-12 via Nuitee
C
Charity extended_group ug
10
Exceptional would do it again
Pros:

The resort was just on paje beach stretch .most of the activites are around the resort.
Walkable Distance to paje town.the rooms were clean and comfortable. Staff were friendly.

Cons:

wifi was on and off

2026-06-10 via Nuitee
G
gustavogranja extended_group pt
9
Paz e paraíso
Pros:

A calma e paz do hotel, a localização em cima da praia. Funcionários muito simpáticos e flexiveis sempre prontos a agradar o cliente. Comida à carta confeccionada na hora com muita qualidade de sabor e ingredientes.

Cons:

Só não damos um 10 porque algumas zonas precisam de manutenção mais cuidada

2026-05-26 via Nuitee
C
Catalin couple ro
9
2026-03-16 via Nuitee
A
Angelina solo_traveller ru
10
Super !
Pros:

Very Beautiful location! Small Paradise ))Very friendly staff , good boss , good chef ,amazing food In restaurant, comfortable bungalow on the beach - very clean !;) thank u for everything guys! And hope to see u again soon)
Angelina

2026-03-15 via Nuitee
A
Akvilė solo_traveller lt
8
2026-03-14 via Nuitee
C
Clas couple de
7
Pros:

Gute Lage, keine Seeigel

Cons:

WiFi hat praktisch den gesamten Aufenthalt nicht funktioniert obwohl wir mehrfach um reparatur gebeten haben und eine schriftliche Beschwerde an der Rezeption gemacht haben.

Einmal war der Wein gekippt, einmal war die Milch schlecht, einmal war morgens Schimmel auf dem Brot

2026-03-14 via Nuitee
C
Clas couple de
6
Pros:

Gute Lage , keine Seeigel

Cons:

Wi-Fi hat durchgehend trotz Beschwerde nicht funktioniert, einmal war der Wein gekippt, einmal war die Milch beim Frühstück schlecht, einmal paar Schimmel auf dem Brot, es fehlt dir jeden Morgen müslischüssel, Essen beim Frühstück wurde nicht selbstständig aufgefüllt wenn es leer war

2026-03-14 via Nuitee
S
SOFIA extended_group es
10
Pros:

La comida, La limpieza y el personal especialmente
Leon que soluciona cualquier problema y Gertruda.
Disfrutamos mucho la estancia.

2026-03-14 via Nuitee
M
Mek solo_traveller nl
4
Cons:

Muizen in je kamer die uit het plafond vallen x

2026-03-10 via Nuitee
M
Mallory extended_group gb
10
Pros:

Wow this place is insanely gorgeous

2026-03-10 via Nuitee
A
Alexis family_with_children fr
7
Emplacement de premier ordre des améliorations nécessaires
Pros:

- Emplacement : pieds dans le sable
- petit déjeuner

Cons:

- pas de decoration dans les bungalows
- coupure régulière eau et absence wifi

2026-03-08 via Nuitee
A
Anique family_with_children nl
9
Simply heaven
Pros:

The best value for money location in Paje! Right on a private stretched beach, Where other locations just have limited space to call their own. Close enough to the ‘centre’ to enjoy all the nearby restaurants yet far enough to feel yourself seccluded on this marvelous area of Zanzibar.

Cons:

Service tend to be slow. (Yet always very friendly)

2026-03-01 via Nuitee
A
Anca Despina couple tz
6
2026-02-27 via Nuitee