“Magic Sunrise at Cancun”

Hotels
8.3 (74 reviews)
Zona hotelera boulevar kukulcan Cancún Q.R. mexico , Cancún , mx

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Facilities

Offsite parking discounted rates available
Air conditioning
Family rooms
Non-smoking throughout
Free wired internet
Offsite parking discounted rates available
Internet access
Japanese garden
Covered parking
Beach toys

Review Highlights

Pros:
Great location
Amazing views
Cons:
Unclean rooms
Poor service responsiveness
Outdated facilities

Categories

Cleanliness
6.76
Several negative comments about cleanliness, indicating poor maintenance.
Service
8.23
Mixed reviews regarding service; some issues with staff responsiveness, but ultimately adequate.
Location
9.77
Multiple positive mentions of a great location, near the beach with nice views.
Room Quality
7.72
Comments about outdated rooms, but some appreciated the views and comfort.
Amenities
8.75
General appreciation for the amenities like the pool and access to the beach.
Value for Money
8.21
Some reviews indicate it was overpriced, but others found value in the location and amenities.
Food and Beverage
8.26
The restaurant was mentioned as overpriced, which could affect perceptions of value.
Overall Experience
8.73
Overall experience varied; some positive aspects but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:20

Property Description

Stunning Sea Views
Experience breathtaking sea views from your room at “Magic Sunrise at Cancun.” Wake up to the soothing sound of waves and enjoy the picturesque scenery right from your balcony.

Modern Amenities
Our units are equipped with everything you need for a comfortable stay, including a coffee machine, flat-screen TV, safety deposit box, and free WiFi. Some rooms even come with a private balcony for you to unwind and soak in the view.

Relaxation and Convenience
Sip on your favorite drink at our on-site bar or take a leisurely stroll in our garden. Whether you're looking to unwind or explore the area, “Magic Sunrise at Cancun” offers the perfect blend of relaxation and convenience.

Book your stay now at “Magic Sunrise at Cancun” and create unforgettable memories by the sea.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 74 reviews
Cleanliness: 6.76
Service: 8.23
Location: 9.77
Room Quality: 7.72
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 8.73
F
Federica • couple • it
10
2026-02-14 • via Nuitee
M
María Belén • family_with_children • ar
9
2026-02-13 • via Nuitee
F
Flores • family_with_children • ar
9
Hermoso lugar
Pros:

La ubicacion es excelenteee !!!

Cons:

La caldera no daba a basto y salia el agua media tibia para bañarse

2026-02-11 • via Nuitee
A
Abel • family_with_children • es
8
Pros:

La vistas al mar

Cons:

Estaba todo muy viejo

2026-02-08 • via Nuitee
T
Thelma Aracely • family_with_children • mx
10
2026-02-08 • via Nuitee
H
Hernandez • couple • co
6
Bien por el precio, mejorar el aseo.
Pros:

Cerca a la playa; aunque difícil de encontrar por el nombre.

Cons:

Salió una cucaracha de la cama.

2026-01-31 • via Nuitee
D
David • solo_traveller • us
8
Pros:

Great view of the sea

2026-01-31 • via Nuitee
P
Pavel • solo_traveller • mx
3
Pésima habitación
Pros:

Vista al mar.

Cons:

Minisplit En malas condiciones, ya que no es de la capacidad que requieren las dimensiones de habitación, y además nos inundó de agua el piso, dicha agua salia de las rendijas por donde envía aire frio.
Malas instalaciones en regadera, perdimos 3 horas para que saliera agua. Boton de descarga de inodoro en malas condiciones, tapa de asiento de inodoro rota, puerta de baño caida (arrastraba en el piso), y la famosa cocina, no cuenta ni con estufa ni de gas o electrica y tampoco con jabón para trastes. Y la de limpieza queriendonos sacar de la habitación 15min antes del check out.

2026-01-29 • via Nuitee
A
Andrew • couple • us
2
I’d stay somewhere else next time I’m glad it was only one day
Pros:

Location

Cons:

It wasn’t that clean. Room wasn’t very nice

2026-01-27 • via Nuitee
J
Jeremy • couple • us
7
Really great, just needs to work on addressing cleanliness and maintenance issues
Pros:

The view and property was ample very great in this aspect. The bed was comfortable. Incredibly easy access to the beach.

Cons:

The property was not well maintained. Cleanliness was a bit lacking in the common areas such as the stairs, floors. Maintenance seemed to be an issue in the bathroom really slow water pressure in the upstairs bathroom. Hanging ceramic tile that was a hazard. Toilet seat was flopping around.

2026-01-27 • via Nuitee
C
Camila Camilozzi Alves Costa De • extended_group • br
10
Vista maravilhosa e exclusiva para o mar
Pros:

A localização, a vista pro mar e as comodidades da instalação, piscina, proximidade com o mar e restaurante no condomínio.

Cons:

Alguns pequenos detalhes, como ajustes da pintura na varanda, a porta também estava desgastada e sem pintura e não havia ralo próprio para usar a banheira.

2026-01-21 • via Nuitee
F
FABIO • solo_traveller • it
8
Cons:

Bisogna mettere come indirizzo che fa parte del Cancun Plaza, perchè ho avuto problemi a trovare la struttura, Grazie

2026-01-20 • via Nuitee
M
Michael • couple • us
8
Great place
Pros:

Ok , wasn't able to use my credit card,

Cons:

No

2026-01-20 • via Nuitee
M
Maria • couple • us
10
Perfect Location to be in front of the ocean
Pros:

This room had everything we needed, great comfortable beds, clean bathroom and a spectacular ocean view. minor things were missing (a lamp, a desk, sitting nice chairs in the room) but we were there for the ocean and other activities. And the price was great. When we needed extra toilet paper or other things I just asked by text and it was fulfilled. This building is attached to the Cancun Plaza hotel, it seems it was built later. It doesnt have a restaurant, but if you take the elevator, there is a large open windows small restaurant next to the swimming pool and in front of the ocean. Very friendly staff.

Cons:

The maze of hallways to go from one end of the building to the restaurant and back to our room.

2026-01-19 • via Nuitee
M
Mar • family_with_children • ar
7
Buenas vista al mar
Pros:

La vista al mar desde la habitación. A pesar que no tiene balcón.
Las camas cómodas con las sábanas y toallas limpias.
Tiene heladera tamaño grande.
Shampoo , jabón líquido en empaques cerrados de tamaño familiar.
Toallones disponibles para la playa.
La persona que nos atendió por WhatsApp estuvo atenta y disponible en todo momento.

Cons:

Las escaleras del interior del departamento para llegar al piso de la habitación. Es tipo caracol y no apto para personas con movilidad reducida.
Puede mejorar la televisión 📺, es un equipo obsoleto, y no toma canales y demás. Sólo YouTube . Por ende la TV si se apaga se desconfigura.
Mobiliarios ya desgastados.
El wifi tiene múltiples opciones de diferentes cuentas , aun así la señal es inestable.
Limpieza del baño se puede mejorar.
En comparación al bloque de alado precio un poco elevado, por las prestaciones.
Son tipos condominios pero diferentes bloques y dueños.

2026-01-17 • via Nuitee
J
Jose • extended_group • pa
10
Muy bueno
Pros:

Muy cerca de todo muy buena vista

Cons:

Todo bien

2026-01-15 • via Nuitee
G
GENELDA • family_with_children • ca
10
Pros:

Great communication, Easy check in, amazing view of the ocean and the bed was super comfy! This unit in particular was clean and had all we needed. The fridge was super cold too. And it was super quiet!

Cons:

Nothing. It was fabulous.

2026-01-14 • via Nuitee
A
Andres • family_with_children • ca
7
2026-01-13 • via Nuitee
J
Jimena • couple • ar
10
Buen lugar para hacer noche en Cancún.
Pros:

Las camas eran cómodas. Estaba todo limpio. Tenía una cocina con vajilla y heladera. La piscina daba al mar. Tenía un restaurante con una carta muy variada y buenos precios. Nos permitieron guardar los bolsos antes del horario de entrada.

Cons:

Nada.

2026-01-13 • via Nuitee
R
Rick • solo_traveller • us
9
Overall the stay was great and would definitely come back
Pros:

Location was excellent...

Cons:

Pool was too cold to relax in....Bar closed too early

2026-01-13 • via Nuitee