Al-jabal castle Hotel - Ajloun

Hotels
7.8 (34 reviews)
Al Qalaah , Ajloun , jo

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Beautiful views
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.63
Some reviews mention cleanliness issues and outdated bathrooms.
Service
8.6
Staff is consistently described as friendly and helpful.
Location
9.14
Many reviews highlight the excellent location and beautiful views.
Room Quality
7.59
Rooms are generally clean and spacious, but some furniture is noted as worn.
Amenities
6.62
Lack of certain amenities like elevators and limited parking noted.
Value for Money
8.08
Considered good value for the location and views, though some issues were mentioned.
Food and Beverage
7.13
Breakfast is mentioned as decent, but overall food quality could vary.
Overall Experience
8.6
Overall, guests had a positive experience with some noted improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:58

Property Description

Garden, Lounge, and Terrace
Al-jabal castle Hotel - Ajloun boasts a beautiful garden, a cozy shared lounge, and a relaxing terrace for guests to unwind and enjoy the surroundings.

Delicious Dining Options
Guests can indulge in a variety of culinary delights at the hotel's restaurant, offering American, Middle Eastern, and Pizza cuisine. Special dietary requests can also be accommodated, ensuring a satisfying dining experience for all.

Family-Friendly Amenities
Families staying at Al-jabal castle Hotel - Ajloun can take advantage of the children's playground, providing entertainment for the little ones during their stay.

Experience comfort, convenience, and great hospitality at Al-jabal castle Hotel - Ajloun. Book your stay now for a memorable getaway.

Important information:

The airport shuttle service operates daily at a cost of 40 JOD per rideThis property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

7.8
Based on 34 reviews
Cleanliness: 6.63
Service: 8.6
Location: 9.14
Room Quality: 7.59
Amenities: 6.62
Value for Money: 8.08
Food and Beverage: 7.13
Overall Experience: 8.6
F
Fabio couple it
5
2026-02-24 via Nuitee
T
Tarik solo_traveller fr
7
2026-02-22 via Nuitee
S
Stephanie couple ca
2
Évitez d y aller
Pros:

Près du château d ajloun
L eau est chaude dans la douche
Le chauffage fonctionne bien.
La vue est jolie

Cons:

Arrivé sur place pour 2 nuits on me demande de payer comptant ou c est 2.5 % de plus par carte de crédit. Je paye comptant mais il n a pas de change pour me rembourser la différence. Bon!
On visite la chambre et il n y a pas de balcon. Il me demande un montant équivalent a 1 nuit de plus si je veux un balcon ( que j avais déjà réservé) je refuse, il m offre un rabais que je refuse évidemment. Il m offre, comme un cadeau, la chambre avec balcon gratuitement alors que c est ce que j ai réservé.
On prends possession de la chambre. La salle de bain est sale. J ai moi même du laver le bol de toilette et enlever des excréments dessus et des poils.
Il y a 2 lits simple collés mais avec chacun leurs couvertures et draps. J avais réservé 1 grand lit. Pas tres confortable.
Il y a une porte vitré pour aller sur le balcon mais sans rideau.
Le déjeuner est une vraie blague. La deuxième journée, nous avons réveillé l employé a 9h30 pour notre déjeuner. ( il travaille 24 hrs sur 24 là) Je mets la photo de notre repas complet. Pas d assiette ni ustensile.
N hésitez pas d essayer mieux ailleurs.

2026-01-31 via Nuitee
S
Sandra solo_traveller jo
10
It was great. I would recommend it.
Pros:

I had an amazing experience at this hotel. The rooms were well kept and clean and the breakfast was very good. The view from my room's balcony was really beautiful at sunrise and sunset. I especially appreciated how helpful the staff was. I needed to print something and they let me use the copier in the reception area.

2026-01-20 via Nuitee
A
Andrew solo_traveller us
10
Fantastic location, very helpful staff, solid value for the price in many ways
Pros:

The location and service were great. My room was great. The food in the restaurant was really good and great value, not that expensive.

Cons:

I had to ask for toilet paper....but I was given toilet paper as soon as I asked for it. And I think the reason I had to ask is that they upgraded my room for no charge.
This is so minor. The fact that I have so little to complain about gives an idea of how fantastic my stay was.

2026-01-19 via Nuitee
D
Dini solo_traveller us
10
excellent location, excellent service, friendly and welcoming people.
Pros:

The owner was friendly and welcoming. I booked a room facing the mountain and the owner upgraded me to room overlooking the city. The city view is so worth it. If you ever plan to stay in the hotel, it really worth additional money for the view. The breakfast was delicious too.

2026-01-06 via Nuitee
C
Claudia solo_traveller at
8
2025-11-28 via Nuitee
A
Anna couple de
7
Günstige Unterkunft mit schöner Aussicht und gutem Preis-Leistungsverhältnis.
Pros:

Die Lage ist wirklich schön, oberhalb von Ajloun und mit Blick auf die Burg. Große Zimmer mit Kühlschrank und Wasserkocher und Balkon mit toller Aussicht!

Cons:

Möbel etwas veraltet, aber vor allem war nicht gut geputzt, Bad in die Jahre gekommen, aber es hat alles funktioniert. Frühstück war im Preis, aber eher mittelmäßig.

2025-11-03 via Nuitee
M
michael solo_traveller ph
10
2025-10-30 via Nuitee
A
Abdallah family_with_children ae
10
2025-10-18 via Nuitee
A
Anthony couple ch
8
Belle étape, pour découvrir la région et le Nord. A conseiller
Pros:

+ L’accueil du nouveau propriétaire (nouvelle équipe)
+ L’emplacement, la vue depuis la chambre directe sur le château et sur la vallée/ville en contre-bas.
+ Le copieux petit déjeuner (salé et sucré)
+ Literie
+ très belle terrasse ombragée avec vue vallée et château
+ Le calme de l établissement
+ les efforts de la nouvelle équipe pour améliorer chaque jour l hôtel
+ la disponibilité pour le repas du soir sans réservation.

Cons:

- le premier effet/sensation à l’arrivée (un peu désuet), nettement et vite balayé par l accueil de la nouvelle équipe. (Bravo)

2025-10-17 via Nuitee
S
Sandrine solo_traveller fr
8
2025-10-17 via Nuitee
M
mesfir couple sa
10
جميله جداً
Pros:

موظفين الفندق
ومكان الفندق

2025-10-15 via Nuitee
R
Robert couple hu
9
Pros:

Conveniently located for Ajloun Castle with stunning views. Good restaurant.

Cons:

It looks the rooms have been renovated recently but some of the furniture is a bit worn.

2025-10-01 via Nuitee
G
Gabrielle couple nl
9
Pros:

Ontbijt was heerlijk!
Erg vriendelijk en behulpzaam personeel

2025-09-30 via Nuitee
L
Lilisor family_with_children jo
9
I highly recommend it!
Pros:

The location was wonderful with such amazing view of Ajlon mountains and so close to the Ajlon castle, to the cable car 🚡 and to the city, the room was clean and spacious with a balcony.
The staff were very nice and helpful.

Cons:

The food, but you have Panorama restaurant on the top of the hill near to the hotel with great, tasty food and a wonderful view too.

2025-09-20 via Nuitee
N
Nasser family_with_children de
7
2025-08-21 via Nuitee
M
mona couple il
6
2025-08-17 via Nuitee
H
Hamad extended_group sa
6
Ask before you book!
Pros:

- Very helpful, owner and front desk staff. The owner and the manager did their best to make our stay as comfortable as possible.
- Beautiful location on top of a mountain.
- Very close to the main attractions.
- Clean rooms.
- Comfortable beds.

Cons:

- Advertising two connected rooms as a suite while they are not!
- Very limited parking spots.
- No elevator.
- No Wi-Fi on the third floor.
- No mini refrigerators in the rooms. We had to request a mini refrigerator!
- No ventilation fans in the bathrooms.
- The water pressure in the bathrooms was very weak.
- No regular housekeeping. I gave them the key to my room at 11:30 AM and asked them to clean it. When we came back at 11:30 PM, we found out that they didn’t clean my room.

2025-08-11 via Nuitee
انس couple sa
1
Pros:

فقط الموقع

Cons:

المكان لايوجد مصعد سكنه في الدور الثالث
الافطار الحمد لله على النعمه طلبنا زيت الزيتون للأسف لا يوجد المكان قديم الله يكرمكم كرسي الحمام مكسور الضيافة لايوجد موية للشاهي بالإضافة النت ضعيف

2025-08-08 via Nuitee