Humber Road - Thornaby-on-Tees

The property is nothing like the pictures, my bed looked like someone had just got out of it & someone had left used razors on the bath, the property was scruffy & I would not stay again

Many things were broken in the bedroom. The mattress was in very bad conditions. I couldn't enter until 11pm, when the checkin time was 3pm, that was very disappointing and Booking.com didn't do anything

The pictures were improved to make them look better, but the reality a far from the pictures; rooms are filthy (mine was not well cleaned). Bathroom is disgusting. I could feel every single coil in the mattress and the whole place smelled like cigarrette.

Where to start, check in was at 3 wasnt let in until half past, wasnt told a room number or the front door code, 10mins added to clean the room, very unprepared. Mouldy sour milks in tea tray, hidden light switch behind the wardrobe, dull room, squeaky bed, no bin. Very disappointed with the Stay. Also not on fault of the hotel, but Internet cut out for an entire day, communication was poor and tried all 3 contact numbers, call and text with 0 responses until later on in the evening, poorly managed, terrible room, not a great stay.

It Moses kitchen, bathroom bath to be painted, kitchen door is off bottom hinge because frame is split ( needs new door frame), mattress needs to be replaced in n double bed, and when you flush toilet you are waking up all flat because it’s outdated, otherwise was clean .

The fact I didn't choose to stay longer ahahah

Not a dislike by any means as it was perfect. It was a very warm few days while I was there and I fan would of been helpful, but again not a dislike.

the single room is tiny

Nothing at all exceptional little place, great value for money.