Whale Coast All-Suite-Hotel - DCC Hotel Group

Hotels
8.7 (770 reviews)
Corner of Lord Roberts and Royal Roads , Hermanus , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Slow WiFi
Some issues with room amenities

Categories

Cleanliness
8.4
Most reviews highlight cleanliness, though some mention issues like urine smell in one instance.
Service
9.06
Numerous reviews praised the staff for their friendliness and helpfulness.
Location
9.1
Repeatedly described as stunning and convenient.
Room Quality
8.55
Generally spacious, although some mentioned lacking amenities like air conditioning.
Amenities
8.58
Good amenities, but some reviews mentioned issues with slow WiFi.
Value for Money
8.54
Overall considered good value, though some critiques on noise and furniture quality.
Food and Beverage
8.59
No specific food and beverage comments, typical quality expected for this tier.
Overall Experience
8.76
Mostly positive experiences reported, with high satisfaction from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:15

Property Description

Luxurious Apartments with Full Hotel Services

Elegant Design and Fully-Equipped Kitchens

Convenient Location for Exploring Hermanus

Book now to experience luxury and convenience at Whale Coast All-Suite-Hotel - DCC Hotel Group.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 770 reviews
Cleanliness: 8.4
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 8.76
S
Srivani • family_with_children • za
10
2026-05-16 • via Nuitee
B
Bertha • solo_traveller • na
9
Pros:

Great location, friendly staff.

2026-05-15 • via Nuitee
C
Caroline • solo_traveller • gb
10
Exceptional, great value for money, will stay again.
Pros:

Perfect location only 5 min walk to a beautiful tidal pool (right in front of the Marine Hotel) and right in the middle of the shops and restaurants. Apartment is extremely comfortable, loads of space, equipped with everything needed (if there isn't something in the apartment it will be brought to you), great views. The breakfast was plentiful, fresh and varied and buffet as well as full English available. Beach towels were provided, just need to ask at reception. Complimentary secure parking a bonus. Staff were all incredibly friendly, helpful and eager to please. Definitely will stay again in the future.

Cons:

Nothing

2026-05-14 • via Nuitee
N
Nosipho • extended_group • za
10
2026-05-14 • via Nuitee
P
Patrick • couple • za
9
Very good value for money
2026-05-14 • via Nuitee
B
beatrice • solo_traveller • re
10
Pros:

Emplacement, grandeur de l'appartement

2026-05-14 • via Nuitee
L
Leo • extended_group • nl
6
2026-05-14 • via Nuitee
A
Alison • solo_traveller • za
8
Pros:

Fabulous location and facilities

Cons:

The coffee and breakfast offerings were tired and a bit cold

2026-05-13 • via Nuitee
D
Diana Vieira • solo_traveller • br
10
Muito bem localizado e aconchegante.
Pros:

Ótima localização! STAFF muito gentil e prestativo. Apartamento bem arejado, iluminado, aconchegante e confortável. Super recomendo!

2026-05-13 • via Nuitee
C
Crous • family_with_children • za
8
2026-05-12 • via Nuitee
A
Arjan • extended_group • nl
6
Op de dubbele kosten na mooie overnachting in leuke plaats
Cons:

Ik had een verkeerde datum Ingevuld en geboekt daarna verzoek voor terugbetaling of datum aanpassing. Dit was beide niet mogelijk een omdat er zogenaamd geen plaats was.
Hierop via Booking voor de juiste datum dag eerder en er was gewoon plaats. Dit geboekt en geweest
Bij weggaan bovenstaande doorgegeven aan manager die zei dat hij van niets wist dus of Booking gaf het niet door of manager loog maar een simple datum vergissing en er kan niets terwijl er gewoon plaats was jammer van de tegenwerking door een van de partijen waardoor ik dubbele kosten heb gemaakt

2026-05-12 • via Nuitee
M
Monde • solo_traveller • za
9
Pros:

Amazing place, close to almost everything. Friendly staff and clean

Cons:

Nothing specific but a suggestion that a mirror be fitted downstairs for convenience.

2026-05-11 • via Nuitee
M
Mohammed Parker • solo_traveller • za
6
2026-05-09 • via Nuitee
F
Fangyuan • extended_group • za
9
推荐，适合短期家庭停留
Pros:

位置绝佳，安全和服务都很好，性价比高

Cons:

第二卧室也可考虑安装空调

2026-05-08 • via Nuitee
J
Johan • couple • za
9
2026-05-08 • via Nuitee
Y
yamazaki • solo_traveller • jp
10
2026-05-07 • via Nuitee
J
Joshua • family_with_children • za
10
It has far exceeded in value for the price. Clean, size, and location, we will return for sure. Turned a stopover busine
2026-05-07 • via Nuitee
N
Nicola • family_with_children • za
4
Nice unit - but in shopping centre looking out on checkers!
Pros:

The unit is great - lots of space and everything you need. airy and comfortable. but...

Cons:

it is on top of a shopping centre and to access it you need to walk through the centre - the view from the bedroom and kitchen is... checkers! None of this was mentioned in any of the infomation.

2026-05-07 • via Nuitee
L
Leanne • solo_traveller • za
8
Pros:

Situated close to town and restaurants, spacious.
Very clean and well equipped.
Breakfast available.
Friendly staff.

Cons:

Nothing

2026-05-06 • via Nuitee
L
Ludwik • extended_group • de
9
Nice stay
Pros:

Nice stay

2026-05-06 • via Nuitee