Whale Coast All-Suite-Hotel - DCC Hotel Group

Hotels
8.7 (1007 reviews)
Corner of Lord Roberts and Royal Roads , Hermanus , za

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Slow WiFi
Some issues with room amenities

Categories

Cleanliness
8.4
Most reviews highlight cleanliness, though some mention issues like urine smell in one instance.
Service
9.06
Numerous reviews praised the staff for their friendliness and helpfulness.
Location
9.1
Repeatedly described as stunning and convenient.
Room Quality
8.55
Generally spacious, although some mentioned lacking amenities like air conditioning.
Amenities
8.58
Good amenities, but some reviews mentioned issues with slow WiFi.
Value for Money
8.54
Overall considered good value, though some critiques on noise and furniture quality.
Food and Beverage
8.59
No specific food and beverage comments, typical quality expected for this tier.
Overall Experience
8.76
Mostly positive experiences reported, with high satisfaction from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:15

Property Description

Luxurious Apartments with Full Hotel Services

Elegant Design and Fully-Equipped Kitchens

Convenient Location for Exploring Hermanus

Book now to experience luxury and convenience at Whale Coast All-Suite-Hotel - DCC Hotel Group.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 1007 reviews
Cleanliness: 8.4
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 8.76
G
Gerald • family_with_children • za
10
2026-08-28 • via Nuitee
E
Emma • solo_traveller • es
10
Ballenas en hermanus
Pros:

Habitación enorme con todas las comodidades.desayuno super completo y personal muy atento

Cons:

Estar en un centro comercial en la.primera planta...

2026-08-27 • via Nuitee
J
Javier • extended_group • es
10
Pros:

Todo genial apartamentos espacios y ubicación perfecta

2026-08-25 • via Nuitee
E
Eoghan • family_with_children • br
8
Good apartment
Pros:

Large apartment. Convenient to be in shopping centre

Cons:

Room a little dated. There are nicer locations in hermanus. Access to hotel is dark after shopping centre closes (early)

2026-08-23 • via Nuitee
A
Andrea • solo_traveller • it
8
2026-08-22 • via Nuitee
I
IZASKUN • family_with_children • es
8
2026-08-22 • via Nuitee
E
Etiene • extended_group • br
10
Local privilegiado, seguro , próximo do centro comercial e praia
Pros:

Boa localização e ambiente agradável e amplo

Cons:

Tudo estava ótimo

2026-08-20 • via Nuitee
J
Jodi • family_with_children • il
9
Great location, good service!
Pros:

Spacious apartment, very clean, comfy beds. The location is very convenient, with shops below and walking distance to the main attractions.

Cons:

There was only enough hot water for 3 people to shower.

2026-08-20 • via Nuitee
F
Francesco • family_with_children • it
8
Pros:

Camere ampie

Cons:

Colazione da rivedere, più ricca

2026-08-19 • via Nuitee
J
jordi • family_with_children • es
6
Pros:

Ubicació

Cons:

No hi havia calefacció ni aire calent. L apartament està situat sobre un complexe comercial el que li treu encant.

2026-08-18 • via Nuitee
A
AVRAHAM • extended_group • il
9
Pros:

מיקום מעולה , דירה יפה ונקייה

2026-08-17 • via Nuitee
N
NADIA • extended_group • it
9
Fantastico
Pros:

Eccellente

Cons:

Tutto perfetto

2026-08-17 • via Nuitee
S
Stefania • family_with_children • it
9
Ottima struttura, comodissima
Pros:

Posizione molto comoda rispetto al lungomare e al percorso che porta all’avvistamento delle balene (pochi minuti a piedi). L’hotel è situato dentro ad un centro commerciale, aspetto molto utile, con parcheggio gratuito.
L’appartamento era bellissimo, ampio e pulito.
La colazione buona. Per la cena ci sono ristoranti a pochi passi, la zona è sicura.

Cons:

Nulla da segnalare

2026-08-15 • via Nuitee
Z
Zhi • family_with_children • cn
10
2026-08-15 • via Nuitee
L
Luigi • couple • it
6
Non quello che mi aspettavo
Pros:

Appartamento molto grande, moderno, e ben arredato. Letto confortevole. Possibilità di parcheggio all’interno del centro commerciale.

Cons:

Struttura ambigua all’interno di un centro commerciale, con doppia funzione appartahotel e centro congressi. La sala congressi ovvero la reception stessa si trasforma nella sala colazione al mattino. Veramente bizzarro. Colazione pessima pochissima scelta di dolce e salato, meglio non offrila come servizio se non adeguato. L’appartamento è su due piani questo non era chiaro, ed era decisamente troppo grande per due persone. Aria condizionata calda non molto funzionante abbiamo avuto discretamente freddo. La sicurezza potrebbe essere migliorata con una persona alla reception 24/24, non mi sono sentito troppo al sicuro

2026-08-13 • via Nuitee
F
FAHAD • family_with_children • sa
8
Pros:

الموقع بطل تحته سوبر ماركت كبير مول صغير وحولينه منطقة حلوه وقربه من الوجهة البحريه ، نظيفة وامنه

Cons:

بعض الأغراض البسيطة تحتاج الى صيانة

2026-08-10 • via Nuitee
S
silvia • family_with_children • es
8
Pros:

Nos dejaron una habitación para cambiarnos después de horas de hacer el check-out, muy amables todo el personal

2026-08-10 • via Nuitee
M
Mark • extended_group • my
7
2026-08-10 • via Nuitee
O
Orla • family_with_children • ae
9
2026-08-10 • via Nuitee
D
Diane • family_with_children • za
7
Nice and convenient. Good value for money
Pros:

Close to shops and spacious unit

Cons:

No heating in lounge area

2026-08-10 • via Nuitee