Whale Coast All-Suite-Hotel - DCC Hotel Group

Hotels
8.7 (770 reviews)
Corner of Lord Roberts and Royal Roads , Hermanus , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Slow WiFi
Some issues with room amenities

Categories

Cleanliness
8.4
Most reviews highlight cleanliness, though some mention issues like urine smell in one instance.
Service
9.06
Numerous reviews praised the staff for their friendliness and helpfulness.
Location
9.1
Repeatedly described as stunning and convenient.
Room Quality
8.55
Generally spacious, although some mentioned lacking amenities like air conditioning.
Amenities
8.58
Good amenities, but some reviews mentioned issues with slow WiFi.
Value for Money
8.54
Overall considered good value, though some critiques on noise and furniture quality.
Food and Beverage
8.59
No specific food and beverage comments, typical quality expected for this tier.
Overall Experience
8.76
Mostly positive experiences reported, with high satisfaction from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:15

Property Description

Luxurious Apartments with Full Hotel Services

Elegant Design and Fully-Equipped Kitchens

Convenient Location for Exploring Hermanus

Book now to experience luxury and convenience at Whale Coast All-Suite-Hotel - DCC Hotel Group.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 770 reviews
Cleanliness: 8.4
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 8.76
Y
Yoann • extended_group • us
9
Very pleasant
Pros:

Spacious apartment ideally located in Hermanus. Very clean rooms.

Cons:

There could be basic condiments (oil, pepper, salt), cleaning stuff (sponge)

2026-03-13 • via Nuitee
D
Dodgen • extended_group • za
10
What an absolutely exceptional stay!
Pros:

What an absolutely exceptional stay! From the moment I arrived, the experience exceeded every expectation. The accommodation was immaculate, beautifully presented, and thoughtfully equipped with everything one could possibly need for a comfortable stay.

Cons:

Not Applicable

2026-03-10 • via Nuitee
V
Vuyiseka • extended_group • za
8
Pros:

Great place for Hermanus stay. Lovely rooms- and so spacious. Entire apartment ticks all the correct boxes, comfort, space, calm

Cons:

Breakfast staff a little slow

2026-03-09 • via Nuitee
J
Jordan • solo_traveller • ie
10
2026-03-08 • via Nuitee
N
Nicholas • solo_traveller • gb
9
Our second time staying here and we will be back 😎
Pros:

Great location (don’t be put off that is above a shopping mall!). All the staff were friendly and very helpful.

Cons:

Only 1 of our 3 rooms had ac

2026-03-08 • via Nuitee
A
Anita • extended_group • ch
7
Alles in allem ok, Personal seh bemüht…
Pros:

Zentral gelegen, grosszügiges Appartment, alles vorhsnden, 2-stöckig…. Tip top

Cons:

Es hat in ein Zimmer geregnet.

2026-03-07 • via Nuitee
E
ELEANOR • extended_group • ca
9
2026-03-06 • via Nuitee
I
Igor Knyazev • couple • mt
10
2026-03-05 • via Nuitee
K
Kerry • couple • za
9
2026-03-05 • via Nuitee
L
Lauren • extended_group • gb
10
Lovely clean and spacious apartment, prime central location and wonderful helpful staff. Would highly recommend!
Pros:

Lovely clean and spacious apartment, prime central location and wonderful helpful staff. Would highly recommend!

2026-03-04 • via Nuitee
Y
Yolize • extended_group • za
10
2026-03-04 • via Nuitee
S
Sven • extended_group • nl
9
2026-03-03 • via Nuitee
P
Petrus And Marianne • couple • za
9
Two night stay in Hermanus to explore surrounding areas
Pros:

Huge apartment with four bedrooms - clean modern bathrooms - modern fittings - side Seaview.
We enjoyed our stay there

Cons:

The stove was a bit difficult to operate - did not heat properly.

2026-03-03 • via Nuitee
S
Stefan • extended_group • de
9
Pros:

Die Lage vom Hotel war super. Das Personal war sehr freundlich.
Appartement riesig und gut ausgestattet.
Wir würden jederzeit hier wieder buchen.
Alles Top 👍

Cons:

-

2026-03-01 • via Nuitee
W
Wolfgang • couple • de
10
2026-03-01 • via Nuitee
J
Joanna • couple • gb
9
Pros:

Very convenient location by , spacious clean apartment , comfortable bed , friendly staff

2026-02-28 • via Nuitee
S
Sue Harvey • extended_group • gb
10
Perfect Location for Restaurants and Shops. Easy to find and parking facilities on site.
Pros:

Friendly staff and excellent location.

Cons:

Nothing. Everything we wanted.

2026-02-27 • via Nuitee
R
Régis • extended_group • fr
9
Notre séjour s’est très bien passé et facilité par le personnel arrangeant et très aimable. L’appartement était tes agré
Pros:

L’appartement était très spacieux et très propre, proche du centre. Le personnel très gentil et aimable

Cons:

La vue sur le parking

2026-02-26 • via Nuitee
C
Chien-Hao • family_with_children • za
9
2026-02-26 • via Nuitee
D
David • couple • gb
10
Been before would definitely return
Pros:

Excellent stay. Very convenient clean comfortable

Cons:

Nothing

2026-02-25 • via Nuitee