Whale Coast All-Suite-Hotel - DCC Hotel Group

Hotels
8.7 (971 reviews)
Corner of Lord Roberts and Royal Roads , Hermanus , za

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Slow WiFi
Some issues with room amenities

Categories

Cleanliness
8.4
Most reviews highlight cleanliness, though some mention issues like urine smell in one instance.
Service
9.06
Numerous reviews praised the staff for their friendliness and helpfulness.
Location
9.1
Repeatedly described as stunning and convenient.
Room Quality
8.55
Generally spacious, although some mentioned lacking amenities like air conditioning.
Amenities
8.58
Good amenities, but some reviews mentioned issues with slow WiFi.
Value for Money
8.54
Overall considered good value, though some critiques on noise and furniture quality.
Food and Beverage
8.59
No specific food and beverage comments, typical quality expected for this tier.
Overall Experience
8.76
Mostly positive experiences reported, with high satisfaction from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:15

Property Description

Luxurious Apartments with Full Hotel Services

Elegant Design and Fully-Equipped Kitchens

Convenient Location for Exploring Hermanus

Book now to experience luxury and convenience at Whale Coast All-Suite-Hotel - DCC Hotel Group.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 971 reviews
Cleanliness: 8.4
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 8.76
A
Ashmitha • family_with_children • za
9
2026-07-18 • via Nuitee
J
Janusz • family_with_children • pl
9
Pros:

Very naice place in supermarket :) Good equipment, clean.

2026-07-16 • via Nuitee
A
Anja • solo_traveller • at
8
Pros:

Personal war sehr hilfsbereit.
Sehr große Ferienwohnung mit 3 Schlafzimmern und 2 Badezimmer plus extra Toilette.
Frühstück war gut. Erst ein Buffet und am 2. morgen frisch zubereitet.

2026-07-16 • via Nuitee
H
Hesham • family_with_children • ae
9
2026-07-15 • via Nuitee
J
jimmy • family_with_children • re
10
2026-07-15 • via Nuitee
C
Camille • extended_group • fr
8
2026-07-14 • via Nuitee
R
Ricardo • family_with_children • br
8
Boa localização num hotel dentro do Shopping
Pros:

É um apartamento de 2 andares bastante moderno, espaçoso e limpo. O hotel não parece um hotel, mas sim um apartamento e fica dentro de um shopping o que é tanto seu ponto positivo quanto negativo. Dentro do Shopping existe um supermercado, o que facilita a compra de comida e demais itens para o apartamento. Possui estacionamento para hóspedes.

Cons:

Não parece um hotel mas sim um apartamento dentro de um shopping. Praticamente não existe serviço de Hotel e a recepção fica bem longe dos quartos.
Ficamos em 4 pessoas no apartamento e o aquecedor a gás não dá conta de 4 banhos em seguida. Quem toma banho por último precisa aguardar o aquecedor deixar a água esticada quente para entrar no banho. No geral a experiência foi boa. Funcionários solícitos e boa localização. Mas não espere um hotel tradicional.

2026-07-14 • via Nuitee
S
Salem • extended_group • sa
10
Pros:

الموقع ممتاز جنب مجمع وقريب من cliff
الشقق جنان والافطار ممتاز

Cons:

لاشي

2026-07-12 • via Nuitee
D
De Smidt • family_with_children • za
7
Overall good. Don’t know why the electricity was faulty. Could charge our electric devices and couldn’t dry our hair
Pros:

Location

Cons:

Electricity didn’t work

2026-07-12 • via Nuitee
U
Ulrich • family_with_children • it
9
Tolle Unterkunft. Zentral gelegen. In 2 Minuten ist man am Cliff Path. Sehr sicher.
Pros:

Die Unterkunft ist zentral gelegen. Küche ist voll ausgestattet. Zimmer sind im oberen Stock. Unten ist eine große Küche und ein großer Aufenthaltsbereich. Im Gebäude direkt unter der Unterkunft ist ein sehr großer Supermarkt (Checkers). Da bekommt man alles.

2026-07-12 • via Nuitee
N
naseeba • solo_traveller • za
6
Cons:

No hot water

2026-07-12 • via Nuitee
E
Eva • family_with_children • es
10
Muy buena ubicación
Pros:

Muy buena ubicación para ir a la zona de restaurantes y para ir a dar un paseo por el camino de las balenas. El coche seguro en el parquing. Apartamento limpio, muy grande y muy bien equipado. Buen desayuno.

Cons:

Nada

2026-07-12 • via Nuitee
M
Monique • family_with_children • nl
9
2026-07-11 • via Nuitee
I
IBRAHIM • family_with_children • sa
10
Pros:

The Location of the property and its surrounding area are the best of the area

Cons:

Location and clean

2026-07-11 • via Nuitee
M
Marcello • family_with_children • br
8
Alguns pontos críticos , mas nada que comprometa a estadia.
Pros:

O Hotel é bem localizado, em cima de um shopping center e muito perto de tudo na cidade, dá para fazer tudo sem carro. Café da manhã muito bom. Apartamento relativamente bem novo. O apartamento é bem amplo.

Cons:

A garagem é bem distante dos partamentos, o acesso é pela parte de traz na área de serviço do prédio. Como o quarto tem dois andares, também pode ser um problema para pessoas idosas subir descer as malas. Não usamos muito, mas a cozinha tem um básico de acessórios.

2026-07-10 • via Nuitee
J
Jerusha • family_with_children • za
8
Very good experience
Pros:

Central, convenient shops and eateries

Cons:

Quite a walk to the apartment itself

2026-07-09 • via Nuitee
U
Usman • family_with_children • gb
10
Excellent location right in the town centre, so close to all the restaurants and shops and most importantly the cliff to
2026-07-08 • via Nuitee
A
AMPARO • family_with_children • es
10
2026-07-07 • via Nuitee
B
Bradley • family_with_children • za
9
Beautiful getaway Hotel in style and comfort
Pros:

The Hotel is located perfectly in the center of Hermanus, perfect to walk anywhere. The apartment was beautiful and perfect. The rooms are spacious and clean and the kitchen has everything you need.

Cons:

Unfortunately the location does have it's traffic noise around it. So early morning trucks and deliveries happening can be heard. The kitchen is not best suited for breakfast. Would recommend an outside restaurant.

2026-07-06 • via Nuitee
R
Rajesh • family_with_children • in
9
2026-07-05 • via Nuitee