Whale Coast All-Suite-Hotel - DCC Hotel Group

Hotels
8.7 (950 reviews)
Corner of Lord Roberts and Royal Roads , Hermanus , za

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Slow WiFi
Some issues with room amenities

Categories

Cleanliness
8.4
Most reviews highlight cleanliness, though some mention issues like urine smell in one instance.
Service
9.06
Numerous reviews praised the staff for their friendliness and helpfulness.
Location
9.1
Repeatedly described as stunning and convenient.
Room Quality
8.55
Generally spacious, although some mentioned lacking amenities like air conditioning.
Amenities
8.58
Good amenities, but some reviews mentioned issues with slow WiFi.
Value for Money
8.54
Overall considered good value, though some critiques on noise and furniture quality.
Food and Beverage
8.59
No specific food and beverage comments, typical quality expected for this tier.
Overall Experience
8.76
Mostly positive experiences reported, with high satisfaction from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:15

Property Description

Luxurious Apartments with Full Hotel Services

Elegant Design and Fully-Equipped Kitchens

Convenient Location for Exploring Hermanus

Book now to experience luxury and convenience at Whale Coast All-Suite-Hotel - DCC Hotel Group.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 950 reviews
Cleanliness: 8.4
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 8.76
B
Bennie • couple • za
10
Awesome holiday!
Pros:

Great location with awesome staff

Cons:

Nothing

2026-06-27 • via Nuitee
M
Molisalife • couple • za
9
2026-06-25 • via Nuitee
E
Elizabeth • couple • za
9
A very pleasant stay for 2 days.
Pros:

Convenient location. Excellent accommodation. Good breakfast. Friendly and helpful staff.

2026-06-24 • via Nuitee
J
Jérôme • family_with_children • ch
8
Situation top à proximité du point d’observation des baleines et de la promenade
Pros:

Idéalement situé à proximité du point d’observation des baleines ainsi que des commerces. Appartement spacieux.

Cons:

-

2026-06-23 • via Nuitee
L
Lerissa • couple • za
7
Value for money
Pros:

The location is great. It is very central and above a shopping centre so it is very convenient if you need anything. The units are well equipped and have everything you need. There is secure parking.

Cons:

The unit could have been cleaner. There was a corkscrew laying out and the kitchen counters could have been wiped down when we got there. And there was a pillow case missing. It is small things that needed to be attended to.

2026-06-22 • via Nuitee
S
Shamina • family_with_children • za
9
2026-06-22 • via Nuitee
J
Joy • couple • au
10
My second time staying at Whale Coast and I was once again not disappointed.
Pros:

Location was excellent, checking in was prompt and friendly and apartment was spacious and very clean with everything in it that was needed.

Cons:

Nothing

2026-06-20 • via Nuitee
M
Michael • couple • de
9
2026-06-20 • via Nuitee
J
James • extended_group • gb
9
Very enjoyable practical and good value property.
Pros:

Central location. Self catering approach.

Cons:

Reliance on keys when only allowed / offered one per suite.

2026-06-19 • via Nuitee
T
Tshifhiwa • solo_traveller • za
10
Pros:

Everything, location, convinence and modern beautiful finishings.

Cons:

The carpet smell in the rooms

2026-06-19 • via Nuitee
J
Jacques Burger • couple • za
10
2026-06-17 • via Nuitee
S
Sarah • extended_group • gb
7
Clean comfortable accommodation great location
Pros:

Clean well presented accommodation. Great shower. Balcony was a real bonus. Great for exploring Hermanus.

Cons:

Breakfast wasn’t great.

2026-06-17 • via Nuitee
R
Rosa • solo_traveller • es
9
Funcional y bien ubicado
Pros:

A pocos metros de las principales atracciones, muy acogedor, espacioso, perfecto

Cons:

El calefactor no calentaba lo suficiente en días fríos.

2026-06-15 • via Nuitee
V
Vereese • family_with_children • za
9
2026-06-15 • via Nuitee
L
Leonie • solo_traveller • za
5
Pros:

Comfortable beds, clean property.

Cons:

A little outdated. Should have a hair dryer available (should not have to first request it), should have at least some water in the fridge.

2026-06-15 • via Nuitee
G
groom • solo_traveller • za
10
Definitely would go back
Pros:

Everything about the place is amazing, the fact that it's in a shopping come was a bonus.
It had everything you needed and the staff were all super friendly and helpful

Cons:

The place could do with a deep clean, lots of spots missed which I found dirty, ie the lounge needs to be cleaned properly, under the beds and a few more other spots and the toilet brushes are tired please chuck them away and replace them.

2026-06-11 • via Nuitee
Y
Yolande • family_with_children • za
7
2026-06-10 • via Nuitee
K
kamal • couple • sa
8
تجربة جيدة
Pros:

الموقع في مجمع تجاري وقريب من الواجهة البحرية

Cons:

غرف النوم والحمامات تقع في الدور العلوي ولابد من الطلوع لها عبر الدرج لكبار السن والأوزان الثقلية غير مناسبة

2026-06-10 • via Nuitee
M
Markus • solo_traveller • de
7
2026-06-09 • via Nuitee
T
Tina • extended_group • za
9
2026-06-09 • via Nuitee