Whale Coast All-Suite-Hotel - DCC Hotel Group

Hotels
8.7 (1007 reviews)
Corner of Lord Roberts and Royal Roads , Hermanus , ZA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Slow WiFi
Some issues with room amenities

Categories

Cleanliness
8.4
Most reviews highlight cleanliness, though some mention issues like urine smell in one instance.
Service
9.06
Numerous reviews praised the staff for their friendliness and helpfulness.
Location
9.1
Repeatedly described as stunning and convenient.
Room Quality
8.55
Generally spacious, although some mentioned lacking amenities like air conditioning.
Amenities
8.58
Good amenities, but some reviews mentioned issues with slow WiFi.
Value for Money
8.54
Overall considered good value, though some critiques on noise and furniture quality.
Food and Beverage
8.59
No specific food and beverage comments, typical quality expected for this tier.
Overall Experience
8.76
Mostly positive experiences reported, with high satisfaction from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:15

Property Description

Luxurious Apartments with Full Hotel Services

Elegant Design and Fully-Equipped Kitchens

Convenient Location for Exploring Hermanus

Book now to experience luxury and convenience at Whale Coast All-Suite-Hotel - DCC Hotel Group.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 1007 reviews
Cleanliness: 8.4
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 8.76
N
nesri • couple • za
9
Very pleasant. I would stay here again
Pros:

It was well ventilated. Easy access to gearing point

Cons:

The kitchen was poorly equipped

2026-10-24 • via Nuitee
J
Julie • couple • us
9
Pros:

Staff were amazingly, friendly and apartment was great

Cons:

No drip coffee maker!

2026-10-24 • via Nuitee
J
Jonny • family_with_children • gb
9
2026-10-22 • via Nuitee
A
Ann • couple • gb
10
Great stay, excellent location in the lovely town of Hermanus.
Pros:

Excellent location close to all the amenities ie. cafes, restaurants and shops. Secure underground parking in a shopping mall. Everything you
needed downstairs. I wondered if the mall would be noisy but it wasn’t too bad even when we sat on the balcony. We realised that many people stay for one or two nights but we stayed for a week and we’re very happy with our choice.
The reception team, Verne and Paul were so helpful and informative as were the dining room team and the porters. We also met Charl who gave us advice as to where my partner could easily walk without any problems. Lovely people.

Cons:

Nothing

2026-10-20 • via Nuitee
A
Andre • couple • br
10
Bom custo-beneficio.
Pros:

A localização. Apesar de não ser na beira mar é bem central.

2026-10-19 • via Nuitee
N
Noreen • family_with_children • ie
8
2026-10-19 • via Nuitee
C
CARMEN • extended_group • es
10
Estancia muy corta pero fantástica!
Pros:

Un alojamiento fantástico, el nuestro en concreto era un dúplex precioso, muy limpio, bien decorado y con camas muy cómodas. Muy bien ubicado, en el centro del pueblo. Dispone de parking cerrado. Solamente pasamos una noche y no desayunamos por lo que no puedo decir mucho más, pero quiero reseñar que el personal del alojamiento se portó superbien con nosotros, y nos tramitó la reserva de una excursión en barco para ver ballenas. Todo a última hora pues llegábamos sin tiempo y ellos lo hicieron posible. Por cierto, un éxito el avistamiento de ballenas. Muchas Gracias!

Cons:

Nos gustó TODO. Y Hermanus es precioso, una pena no poder disponer de más días!

2026-10-19 • via Nuitee
Y
Yvonne • extended_group • at
9
2026-10-18 • via Nuitee
Q
QIWEI • solo_traveller • cn
5
2026-10-12 • via Nuitee
D
David • extended_group • za
7
2026-10-09 • via Nuitee
F
Francois • family_with_children • za
8
2026-10-07 • via Nuitee
J
John • extended_group • gb
8
Super whale watching base
Pros:

Good location as a base for whale watching. Excepted it to be noisy being above a centre, but it was very quiet. Staff were pleasant. Breakfast was basic but good. On site parking. lots of space in the apartment.

2026-10-07 • via Nuitee
L
Lara • couple • es
7
Lugar céntrico en Hermanus
Pros:

Lugar céntrico para ir andando, desayuno correcto. Apartamento muy grande de dos plantas, cama muy cómoda.

Cons:

Que está integrado en un centro comercial.

2026-09-19 • via Nuitee
A
Abu Waleed 99 • solo_traveller • sa
8
Pros:

الموقع ممتاز وكذلك نظافة الشقق والافطار جيد

2026-09-17 • via Nuitee
R
Ruben • family_with_children • uy
8
2026-09-16 • via Nuitee
A
Ashley Tombs • solo_traveller • zw
9
2026-09-15 • via Nuitee
I
Ian • extended_group • za
7
Pros:

Good location. We parked the car and walked to the waterfront etc.

Cons:

The beds in the 2nd and 3rd bedrooms were most uncomfortable and it felt like sleeping on a board!!!!
The main bedroom bed had a deep hollow on one side.

2026-09-15 • via Nuitee
S
STEVEN • couple • za
7
Cons:

There was no way of locking our front door from the inside. Not even a little chain, or a bolt. Consequently, every little sound during the night made us wonder if someone had entered our unit…

2026-09-13 • via Nuitee
S
Sonja • family_with_children • at
5
2026-09-12 • via Nuitee
K
Kevin John • family_with_children • za
6
Average
Cons:

No hot water after one person has a shower and a cockroach in room

2026-09-09 • via Nuitee