Whale Coast All-Suite-Hotel - DCC Hotel Group

Hotels
8.7 (991 reviews)
Corner of Lord Roberts and Royal Roads , Hermanus , za

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Slow WiFi
Some issues with room amenities

Categories

Cleanliness
8.4
Most reviews highlight cleanliness, though some mention issues like urine smell in one instance.
Service
9.06
Numerous reviews praised the staff for their friendliness and helpfulness.
Location
9.1
Repeatedly described as stunning and convenient.
Room Quality
8.55
Generally spacious, although some mentioned lacking amenities like air conditioning.
Amenities
8.58
Good amenities, but some reviews mentioned issues with slow WiFi.
Value for Money
8.54
Overall considered good value, though some critiques on noise and furniture quality.
Food and Beverage
8.59
No specific food and beverage comments, typical quality expected for this tier.
Overall Experience
8.76
Mostly positive experiences reported, with high satisfaction from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:15

Property Description

Luxurious Apartments with Full Hotel Services

Elegant Design and Fully-Equipped Kitchens

Convenient Location for Exploring Hermanus

Book now to experience luxury and convenience at Whale Coast All-Suite-Hotel - DCC Hotel Group.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 991 reviews
Cleanliness: 8.4
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 8.76
C
Camila • family_with_children • br
9
Bastante confortável
Pros:

Hotel dentro de um shopping, facilitou na hora de chegada para já abastecer a geladeira no mercado do shopping.
Café da manhã muito bem servido, equipe muito atenciosa

Cons:

O apartamento é bastante amplo e confortável porém tem uma escada bem longa, estava com minha sogra que é idosa isso para ela não foi um facilitador

2026-08-08 • via Nuitee
A
ALI ASGAR • family_with_children • in
8
Cozy Home
Pros:

Location

Cons:

Could have put in Dental kits.

2026-08-08 • via Nuitee
M
MICHELA • solo_traveller • it
9
2026-08-07 • via Nuitee
A
Aiden • family_with_children • za
9
Pros:

Great location, spacious comfortable flat. Helpful straff

Cons:

Missing cutlery - no bottle opener, no cheese grater, broken braai grid. airfyer not working/difficult to programme.

2026-08-06 • via Nuitee
S
Swantje • family_with_children • de
8
Pros:

Tolle Schlafzimmer und Bäder, Reihenhaus Optik, alles sehr groß

2026-08-05 • via Nuitee
A
Alison • solo_traveller • ae
8
Pros:

The accommodation is excellent for a family, and the location is well placed to allow easy access to the coast and a good selection of restaurants. It was our second visit to the property, and we would recommend it to families.

Cons:

Nothing

2026-08-03 • via Nuitee
O
OMRAN • extended_group • sa
8
2026-08-02 • via Nuitee
G
gaia • solo_traveller • it
9
Ottimo rapporto prezzo qualità
Pros:

Appartamento molto grande. Cucina molto attrezzata. Staff super gentile. Comunicazione facile. Parcheggio gratuito

Cons:

L'albergo è dentro un centro commerciale. Un po' strano.

2026-07-25 • via Nuitee
P
Pieterjan • family_with_children • be
7
2026-07-23 • via Nuitee
X
XIAOLING • couple • cn
9
2026-07-23 • via Nuitee
S
Sally • extended_group • au
7
Good location mid range accommodation
Pros:

Spacious well located property with nice views to the mountains. Attached to a shopping centre with supermarket so very convenient. Good value for families and good for a short stay.

Cons:

Property needs updating. One bathroom had mould in the grout. There was a lack of toilet paper which was requested but never delivered. Some wood for the outdoor fire place would have been nice

2026-07-22 • via Nuitee
A
AHMED • extended_group • sa
8
Pros:

النظافة والموقع

2026-07-21 • via Nuitee
A
Alawi • family_with_children • sa
8
Pros:

Its location and how big it is

Cons:

Air conditioning and heater only in main bedroom. The rest of the apartment was freezing cold

2026-07-20 • via Nuitee
J
Joelle • family_with_children • ch
10
Appart-hôtel très spacieux et bien situé
Pros:

L'hôtel est très bien situé, dans un quartier sûr et au-dessus d'un centre commercial, très pratique pour faire quelques courses pour les repas. Le parking devant l'hôtel est pratique et le personnel est réactif et nous a proposé des solutions à nos différentes demandes. L'appartement que nous avons eu était en duplex et immense !

Cons:

Cela aurait été bienvenu de pouvoir prendre le petit déjeuner plus tôt

2026-07-19 • via Nuitee
L
LAURJOR • solo_traveller • es
10
Alucinante
Pros:

Espectacular. El apartamento es más grande que la casa de la mayoría de personas. Cómodo, bonito, moderno y muy bien situado a un paso del mar y de la zona de ocio. El precio de lo más barato que hay. Encima de un centro comercial por lo que puedes comprar en un momento. Muy agradables todos.

2026-07-19 • via Nuitee
A
Ashmitha • family_with_children • za
9
2026-07-18 • via Nuitee
J
Janusz • family_with_children • pl
9
Pros:

Very naice place in supermarket :) Good equipment, clean.

2026-07-16 • via Nuitee
A
Anja • solo_traveller • at
8
Pros:

Personal war sehr hilfsbereit.
Sehr große Ferienwohnung mit 3 Schlafzimmern und 2 Badezimmer plus extra Toilette.
Frühstück war gut. Erst ein Buffet und am 2. morgen frisch zubereitet.

2026-07-16 • via Nuitee
J
jimmy • family_with_children • re
10
2026-07-15 • via Nuitee
H
Hesham • family_with_children • ae
9
2026-07-15 • via Nuitee