Whale Coast All-Suite-Hotel - DCC Hotel Group

Hotels
8.7 (770 reviews)
Corner of Lord Roberts and Royal Roads , Hermanus , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Slow WiFi
Some issues with room amenities

Categories

Cleanliness
8.4
Most reviews highlight cleanliness, though some mention issues like urine smell in one instance.
Service
9.06
Numerous reviews praised the staff for their friendliness and helpfulness.
Location
9.1
Repeatedly described as stunning and convenient.
Room Quality
8.55
Generally spacious, although some mentioned lacking amenities like air conditioning.
Amenities
8.58
Good amenities, but some reviews mentioned issues with slow WiFi.
Value for Money
8.54
Overall considered good value, though some critiques on noise and furniture quality.
Food and Beverage
8.59
No specific food and beverage comments, typical quality expected for this tier.
Overall Experience
8.76
Mostly positive experiences reported, with high satisfaction from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:15

Property Description

Luxurious Apartments with Full Hotel Services

Elegant Design and Fully-Equipped Kitchens

Convenient Location for Exploring Hermanus

Book now to experience luxury and convenience at Whale Coast All-Suite-Hotel - DCC Hotel Group.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 770 reviews
Cleanliness: 8.4
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 8.76
I
Ingrid • solo_traveller • de
8
2026-04-11 • via Nuitee
S
Steven • solo_traveller • za
8
2026-04-11 • via Nuitee
D
Durrah • solo_traveller • za
9
Great hotel and location.
Pros:

As soon as I made a reservation, the property WhatsApp’d me, which was a very nice gesture.

The location of the property was great, and very convenient. Was able to pop downstairs to the shops easily. The room had fabulous views, and was very comfortable. Only stayed one night- but would’ve enjoyed a longer stay.

Cons:

I had a one night midweek stay- and the price was fantastic. I’ve looked up the price for longer weekend stays, and the price is basically double. Making it unaffordable.

2026-04-11 • via Nuitee
C
Cesca • family_with_children • za
9
2026-04-10 • via Nuitee
W
Williams • family_with_children • gb
9
Pros:

Very good location

Cons:

Nothing

2026-04-08 • via Nuitee
H
Hugo • family_with_children • no
10
2026-04-08 • via Nuitee
G
Gavin • family_with_children • gb
9
Pros:

Location was fantastic and the staff were extremely welcoming and helpful.

Cons:

Only 1 set of keys were issued, which makes it awkward when there are several family members.

2026-04-07 • via Nuitee
D
Danie • family_with_children • za
7
Pros:

The location is really great.

Cons:

The tables and freezer was sticky like it was not cleaned. In the main bedroom plug a piece of metal was broken off, posing a electrical shock risk to our kids. I notified them of both, but neither issue was looked at.

2026-04-07 • via Nuitee
A
Amanda • extended_group • za
10
would come back again
Pros:

all was perfect

Cons:

the wifi and network was bad

2026-04-07 • via Nuitee
C
Candice • family_with_children • ca
9
2026-04-07 • via Nuitee
C
Claudia Maria • couple • nl
10
Spacious modern space!
Pros:

Big spacious apartment, with all sorts of shops closeby. Very friendly staff and a short walk to the coast.

2026-04-06 • via Nuitee
G
George • couple • za
9
Central location with good security
Pros:

Central location within walking distance from restaurants and Marine drive in Hermanus. Located on a shopping centre. Safe basement parking and overall security good. Hotel now offers a good breakfast on their premises.

Cons:

Cleaning staff arrived at 8:30 am which for us was a bit early as we went for a relaxing two nights in Hermanus

2026-04-06 • via Nuitee
D
Dirk • extended_group • de
8
2026-04-03 • via Nuitee
E
Esther • family_with_children • de
8
2026-04-03 • via Nuitee
A
Annette • couple • de
10
Very convenient to stay in the centre of Hermanus, close to all restaurants
Pros:

Nice and spacious apartment with comfortable bed in the centre of Hermanus, undercover parking

2026-04-02 • via Nuitee
L
Lisbeth • family_with_children • dk
4
Pros:

Centralt. Lækker lejlighed.

Cons:

Meget støj fra byen. ( aircon og lignende.). Langsom morgenmad. Det ene toilet virkede ikke. Intet varmt vand i den ene bruser.

2026-04-01 • via Nuitee
B
Barbara • extended_group • de
9
Auch für einen längeren Aufenthalt zu empfehlen
Pros:

Sehr zentral und trotzdem ruhig,

2026-03-31 • via Nuitee
A
Alida • solo_traveller • za
7
Comfortable and central location.
Pros:

It was centrally located - you could walk everywhere. It is spacious and clean.

Cons:

We looked out on the parking lot at Checkers and had to listen and watch the 6060 drivers. Also the oven and dishwasher was broken - the dishwasher was fixed.

2026-03-31 • via Nuitee
R
Rajiv • family_with_children • za
10
Great location and convenience
Pros:

Located in a mall within walking distance from shops, restaurants and the main beach.
Breakfast was fantastic!

2026-03-30 • via Nuitee
R
Rene • family_with_children • at
8
Pros:

Sehr gute Lage zu den Restaurants und Waterfront.

Cons:

Das Schlafzimmer mit den zwei Einzelbetten hatte keine Klima und war noch dazu südseitig. Das ist nicht gerade logisch.

2026-03-30 • via Nuitee