Staybridge Suites & Apartments - Citystars by IHG

Hotels
•
Staybridge Suites
8.4 (231 reviews)
Emtedad Makram Ebeid Street , Cairo , eg

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Outdated amenities
Food quality complaints

Categories

Cleanliness
7.86
Some reviews indicated cleanliness issues, particularly in room maintenance.
Service
9.33
Staff received positive mentions for helpfulness and friendliness.
Location
9.37
Location is frequently praised, especially for proximity to the mall.
Room Quality
7.32
Rooms were noted to be spacious but need renovation.
Amenities
8.35
Amenities are decent but some furniture is outdated.
Value for Money
8.31
Perceived as good value considering location and service.
Food and Beverage
7.86
Food quality received mixed reviews, noted as a downside.
Overall Experience
8.83
Overall stay was generally positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:08

Property Description

Luxurious Suites with Kitchenette
Indulge in elegantly decorated suites with a convenient kitchenette, perfect for a comfortable stay.

Convenient Amenities
Enjoy free Wi-Fi, deluxe bedding, and a spacious work desk in each suite, along with access to a well-equipped gym and evening reception with light snacks.

Prime Location
Located near Stars Centre and Genena Mall, with Cairo International Airport just a short distance away, Staybridge Suites is the ideal choice for your stay in Cairo.

Book now for a luxurious and convenient stay at Staybridge Suites & Apartments.

Important information:

Credit cardholder must match guest name or provide authorization.

Staybridge Suites Cairo Citystars has begun a soft renovation program, covering select guest floors and parts of the hotel lobby.

All hotel facilities and services are fully available. We remain committed to providing a comfortable experience for both business and leisure guests.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 231 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.32
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.83
H
Howda • solo_traveller • ly
10
Pros:

- موظفي الاستقبال في غاية اللطف.
- الإفطار أكثر من رائع.
- الشقق الفندقية مريحة ونظيفة.
- وجود غرفة غسيل وتجفيف الملابس في الطابق الأرضي سهل علينا غسل ملابسنا بشكل لا يوصف.

Cons:

لا يوجد

2026-05-13 • via Nuitee
F
FADEL • family_with_children • jo
10
2026-05-03 • via Nuitee
G
Ghurmallah • couple • sa
10
انصح به في مصر
Pros:

كل شيء جميل

Cons:

لاشيء

2026-05-02 • via Nuitee
A
Amina • solo_traveller • gb
6
My stay was okay, stress free.
Pros:

location was perfect

Cons:

The bed wasn’t comfortable my back kept aching. The cleaners need to improve on their cleaning habits.

2026-04-30 • via Nuitee
S
suzan • solo_traveller • sa
9
Pros:

مريح و قريب من سيتي ستارز مول

Cons:

الفطور متكرر كل يوم هو نفسه

2026-04-29 • via Nuitee
K
Kenneth • couple • au
9
2026-04-27 • via Nuitee
A
Ahmed • couple • ly
7
General expensive
Pros:

Location

Cons:

Staff service

2026-04-22 • via Nuitee
M
Mohammed • family_with_children • eg
10
2026-04-20 • via Nuitee
A
AbdulMunsif • solo_traveller • ly
7
Becouse of the loud noise I don’t think I will stay in staybridge again becouse even I my last year visit it was same .
Pros:

Location

Cons:

To much noise specially during the breakfast .
In my suit 605, shower size is very small .
The smell of cooking enters the wing daily at certain times.

2026-04-18 • via Nuitee
A
Abdullah • family_with_children • sa
1
سئ لا ينصح به و عزل الزجاج سئ - الموظفين كل واحد في عالم لا يوجد ادارة
Pros:

الموقع جيد لا بأس به

Cons:

الغرفة يوجد بها صراصير في الحمام و في المطبخ و في باب الثلاجة - عامل النظافة يدق الجرس و يسأل هل الغرفة اللي جنبكم معاكم - عدم احترام الضيف مع وجود ورقة إشعار عدم الإزعاج . تطلع من الفندق او تخرج كله يبغا بخشيش . عزل الزجاج سئ جدا يوجد بجانب الفندق قاعة أفراح وصوت السماعات عندك لحد الساعة 2 في الليل . تجربة غير مريحه لا انصح به

2026-04-18 • via Nuitee
G
gada • couple • au
5
The hotel needs a facelift. Furniture and cleaning could be greatly improved.
Pros:

The location

Cons:

Rooms needs renovations broken furniture, ripped curtains and not cleaned properly. More rules need to be implemented in the breakfast and dinner, children running around the hot food and beverages is unsafe to other clients moving around with hot drinks

2026-04-12 • via Nuitee
K
kareemah • couple • sa
1
Every thing was old and not clean as the pictures
Pros:

That is near City stars mall

Cons:

Nothing very unexpected

2026-04-11 • via Nuitee
I
Ibrahim • couple • de
8
2026-04-10 • via Nuitee
G
Gihan • solo_traveller • eg
10
2026-03-30 • via Nuitee
H
Hadidan • family_with_children • us
7
In 2017 was beter now its ok but for the value its too high
Pros:

Location, staff, Breakfast was Ok

Cons:

The furniture needs to be renewed, as most of it is damaged by the years, and the floor carpets are dirty and stained and need to be replaced.

2026-03-29 • via Nuitee
D
Dr. Hisham • family_with_children • ly
10
Good place to stay with family perfect location
Pros:

Location hospitality off the staff

Cons:

Some electronic devices are old

2026-03-28 • via Nuitee
M
Mohamad • family_with_children • lb
9
2026-03-28 • via Nuitee
M
Mohammed MARZOU • couple • sa
10
المكان روعه انصح الجميع في اقامه هنا 😍😍❤️❤️
Pros:

السلام عليكم جميعا انصح الجميع الاقامه في هاذ الفندق المحترم
وشكرا….

Cons:

النضافه م شاءالله تبارك الله

2026-03-27 • via Nuitee
Y
Yasmin • family_with_children • eg
4
Pros:

Die Location ist das beste an der Unterkunft

Cons:

Die Zimmer sind relativ alt

2026-03-27 • via Nuitee
Y
Yousef • extended_group • qa
3
Not recommended
Pros:

No service. No heating system

Cons:

Services bad

2026-03-11 • via Nuitee