Staybridge Suites & Apartments - Citystars by IHG

Hotels
•
Staybridge Suites
8.4 (231 reviews)
Emtedad Makram Ebeid Street , Cairo , eg

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Outdated amenities
Food quality complaints

Categories

Cleanliness
7.86
Some reviews indicated cleanliness issues, particularly in room maintenance.
Service
9.33
Staff received positive mentions for helpfulness and friendliness.
Location
9.37
Location is frequently praised, especially for proximity to the mall.
Room Quality
7.32
Rooms were noted to be spacious but need renovation.
Amenities
8.35
Amenities are decent but some furniture is outdated.
Value for Money
8.31
Perceived as good value considering location and service.
Food and Beverage
7.86
Food quality received mixed reviews, noted as a downside.
Overall Experience
8.83
Overall stay was generally positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:08

Property Description

Luxurious Suites with Kitchenette
Indulge in elegantly decorated suites with a convenient kitchenette, perfect for a comfortable stay.

Convenient Amenities
Enjoy free Wi-Fi, deluxe bedding, and a spacious work desk in each suite, along with access to a well-equipped gym and evening reception with light snacks.

Prime Location
Located near Stars Centre and Genena Mall, with Cairo International Airport just a short distance away, Staybridge Suites is the ideal choice for your stay in Cairo.

Book now for a luxurious and convenient stay at Staybridge Suites & Apartments.

Important information:

Credit cardholder must match guest name or provide authorization.

Staybridge Suites Cairo Citystars has begun a soft renovation program, covering select guest floors and parts of the hotel lobby.

All hotel facilities and services are fully available. We remain committed to providing a comfortable experience for both business and leisure guests.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 231 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.32
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.83
K
kareemah • couple • sa
1
Every thing was old and not clean as the pictures
Pros:

That is near City stars mall

Cons:

Nothing very unexpected

2026-04-11 • via Nuitee
I
Ibrahim • couple • de
8
2026-04-10 • via Nuitee
G
Gihan • solo_traveller • eg
10
2026-03-30 • via Nuitee
H
Hadidan • family_with_children • us
7
In 2017 was beter now its ok but for the value its too high
Pros:

Location, staff, Breakfast was Ok

Cons:

The furniture needs to be renewed, as most of it is damaged by the years, and the floor carpets are dirty and stained and need to be replaced.

2026-03-29 • via Nuitee
M
Mohamad • family_with_children • lb
9
2026-03-28 • via Nuitee
D
Dr. Hisham • family_with_children • ly
10
Good place to stay with family perfect location
Pros:

Location hospitality off the staff

Cons:

Some electronic devices are old

2026-03-28 • via Nuitee
Y
Yasmin • family_with_children • eg
4
Pros:

Die Location ist das beste an der Unterkunft

Cons:

Die Zimmer sind relativ alt

2026-03-27 • via Nuitee
M
Mohammed MARZOU • couple • sa
10
المكان روعه انصح الجميع في اقامه هنا 😍😍❤️❤️
Pros:

السلام عليكم جميعا انصح الجميع الاقامه في هاذ الفندق المحترم
وشكرا….

Cons:

النضافه م شاءالله تبارك الله

2026-03-27 • via Nuitee
Y
Yousef • extended_group • qa
3
Not recommended
Pros:

No service. No heating system

Cons:

Services bad

2026-03-11 • via Nuitee
B
bakari • couple • ng
9
Very nice place to stay with easy access to the city mall.
Pros:

I loved everything about the hotel except for the breakfast which I found disappointing

Cons:

Breakfast should be improved upon with some more varieties.

2026-03-05 • via Nuitee
S
Salamatu • couple • ng
10
Awesome
Pros:

Everything

Cons:

Nothing.

2026-03-02 • via Nuitee
تركي • solo_traveller • sa
8
2026-02-25 • via Nuitee
S
Sameh • solo_traveller • eg
10
2026-02-22 • via Nuitee
A
Alisdair • solo_traveller • gb
9
2026-02-22 • via Nuitee
محمد المولد • family_with_children • sa
9
Pros:

شكرا

2026-02-11 • via Nuitee
M
mohammed • solo_traveller • sa
7
أدت الغرض
Pros:

الموقع وطاقم العمل

Cons:

النظافة لم تكن كما كانت سابقا

2026-02-11 • via Nuitee
H
Halima • couple • ng
7
I always stay at staybridge and it is good value for money especially when travelling with family.
Pros:

The proximity to the mall

Cons:

The toilet drain released a stench that filled the apartment especially at night

2026-02-10 • via Nuitee
A
afrah • couple • kw
9
استمتعنا بالاقامه حيث ان موقعه بين التجمع ومصر القديمه وسهوله الخروج والوصول للفندق
Pros:

الفندق موقعه راىع متصل بمول سيتي ستار وبه كل شي نحتاجه من سوبرماركت وكافيهات ومطاعم ومحلات تجاريه
تم ترقيه حجزي الى سويت في الادوار المجدده
الافطار متنوع والموظفون متعاونون
مستوى الامن عندهم عااااالي جدا

Cons:

لا يوجد

2026-01-31 • via Nuitee
ثامر • couple • sa
9
2026-01-31 • via Nuitee
A
Ahmed • family_with_children • ng
10
Fantabulous
Pros:

Everything

2026-01-30 • via Nuitee