Hotel Neptun - Terme & Wellness LifeClass

Hotels
8.4 (2180 reviews)
Obala 33 , Portorož , si

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good breakfast variety
Cons:
Cleanliness issues
Uncomfortable beds
Poor service at the spa

Categories

Cleanliness
7.6
The carpet was worn and dirty, affecting cleanliness.
Service
9.1
Overall positive reviews; staff was friendly and helpful.
Location
9.1
Great location facing the harbor.
Room Quality
8.1
Spacious rooms with great views, but some issues with amenities.
Amenities
8.1
Good pool facilities; overall needed improvements.
Value for Money
8.6
Reasonable value given the location and amenities.
Food and Beverage
8.1
Good variety at breakfast; some feedback on preferences.
Overall Experience
8.5
Generally a positive stay but with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 12:08

Property Description

Luxurious Accommodation
Hotel Neptun offers spacious rooms with balconies and free WiFi, providing a comfortable and relaxing stay for guests.

Gourmet Dining Experience
Indulge in a variety of delicious meals and warm drinks at the hotel's restaurant, ensuring a delightful culinary experience throughout your stay.

Wellness and Entertainment
Enjoy a wide range of wellness services at the spa centre, including mud and thermo-mineral water treatments. Additionally, access to swimming pools with seawater, fitness centre, and two prestigious casinos are included, promising a rejuvenating and entertaining getaway.

Experience the epitome of luxury and relaxation at Hotel Neptun. Book now for an unforgettable stay!

Important information:

Private outdoor parking is available at a surcharge of 10 EUR per day, (15 EUR per day 01.MAY - 30.SEP)
Secured garage parking is available at a surcharge of 20 EUR per day.
Please note that both parking options are subject to availability and not possible to book in advance.
Swimming pools with heated sea water – Sea Spa will be closed from 22.06. - 05.07.2026.Swimming pool: Closed from Mon, Jun 22, 2026 until Sun, Jul 5, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 2180 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.5
J
Juraj • solo_traveller • sk
7
2026-05-01 • via Nuitee
A
arti • solo_traveller • si
9
2026-05-01 • via Nuitee
M
Mateja • solo_traveller • si
10
Pros:

Vse mi je biko všeč,razen postelje

Cons:

Preveč trda postelja

2026-04-30 • via Nuitee
K
kotar • solo_traveller • si
7
Dobronamerni komentar
Pros:

Prijazna receptorka in natakarji pri večerji in zajtrku.

Cons:

Komentar je za Hotel Apollo, ker so nas prestavili

Hrana zelo povprečna, industrijska.
Pričakovala sem več za hotel s 4*

Vendar tukaj ni kriva samo kuhinja, ampak vodstvo.

Vse kar je bilo sladkega pri zajtrku (palačinke, rogljički, mafini...) in pri večerji sladice ni bilo njihovo, ampak odtaljeno ali dopeka.
(moje mnenje)
Tudi preprosti kolači ali peciva pri večerji , če bi jih sami spekli bi imeli vsaj okus.
V času počitnic pa za otroke vsaj kak sladoled.
Manjka jim domač okus hrane....
Pečenka je v kuhinji pečena že ob 11.00 in jo že režejo, imeli pa smo jo za večerjo.
Pri odprtih zadnjih vratih vidiš marsikaj, ko greš na sprehod.
Predlog za izboljšanje je da več delajte sami v kuhinji in naj bo enostavno domače.

Pa vse kar pišem je dobronamerno.

Tudi vsakodnevni hrup dostave in smetišarjev ob 6.00 pa do 8.00, če imaš sobo nad kuhinjo ni ravno prijetno.

2026-04-30 • via Nuitee
C
Cristiana • couple • it
8
Soggiorno piacevole e rilassante.
Pros:

Colazione varia e salutare.
Piscine molto valide.

Cons:

L'acqua un po' fredda nella piscina con acqua di mare.

2026-04-30 • via Nuitee
A
Andrea • couple • br
10
2026-04-29 • via Nuitee
D
Dolenc • solo_traveller • si
10
2026-04-29 • via Nuitee
T
Tilen • couple • si
9
2026-04-27 • via Nuitee
M
Monipe • solo_traveller • it
10
2026-04-25 • via Nuitee
L
LULLO • solo_traveller • it
8
2026-04-25 • via Nuitee
I
Ildikó • couple • hu
9
2026-04-25 • via Nuitee
A
alenka • couple • si
10
Pros:

Vse ocene se nanašajo na hotel Slovenija

2026-04-24 • via Nuitee
S
Silvija • solo_traveller • si
10
Pros:

Popolno

Cons:

Doplačilo savne

2026-04-23 • via Nuitee
I
Igor • couple • si
9
2026-04-23 • via Nuitee
M
Mihaly • couple • hu
8
2026-04-23 • via Nuitee
N
Nina • couple • at
7
Würden wieder kommen
Pros:

Die Lage, die renovierten Zimmer, tolles großes Buffet (Frühstück als auch Abends immer sehr abwechslungsreich)

Cons:

Wahrscheinlich aufgrund der Saison (April) noch nicht alles durchgeputzt. Flecken am Boden und im Bett, etwas Staub im Bad

2026-04-23 • via Nuitee
M
Malika • solo_traveller • at
10
2026-04-21 • via Nuitee
J
Jan • family_with_children • cz
10
Zacatek Velikonocni tradice
Pros:

Polopenze, perzonal, bazeny, prochazky po okoli

Cons:

Jeden vytah na 6 pater po 15 pokojich 🤯

2026-04-20 • via Nuitee
P
Peter • couple • si
9
Pros:

Nastanitev,pogled z balkona,hrana,osebje,čistoča
Urejenost okolice in mesta.

Cons:

Pogrešal sem sveži kruh pri hrani,v kopalnici ni deloval ventilator,za moja leta veliko stopnic.Parkirnina je glede na oddaljenost visoka.

2026-04-20 • via Nuitee
J
Joerg • couple • de
8
2026-04-20 • via Nuitee