Hotel Neptun - Terme & Wellness LifeClass

Hotels
8.4 (2115 reviews)
Obala 33 , Portorož , si

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good breakfast variety
Cons:
Cleanliness issues
Uncomfortable beds
Poor service at the spa

Categories

Cleanliness
7.6
The carpet was worn and dirty, affecting cleanliness.
Service
9.1
Overall positive reviews; staff was friendly and helpful.
Location
9.1
Great location facing the harbor.
Room Quality
8.1
Spacious rooms with great views, but some issues with amenities.
Amenities
8.1
Good pool facilities; overall needed improvements.
Value for Money
8.6
Reasonable value given the location and amenities.
Food and Beverage
8.1
Good variety at breakfast; some feedback on preferences.
Overall Experience
8.5
Generally a positive stay but with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 12:08

Property Description

Luxurious Accommodation
Hotel Neptun offers spacious rooms with balconies and free WiFi, providing a comfortable and relaxing stay for guests.

Gourmet Dining Experience
Indulge in a variety of delicious meals and warm drinks at the hotel's restaurant, ensuring a delightful culinary experience throughout your stay.

Wellness and Entertainment
Enjoy a wide range of wellness services at the spa centre, including mud and thermo-mineral water treatments. Additionally, access to swimming pools with seawater, fitness centre, and two prestigious casinos are included, promising a rejuvenating and entertaining getaway.

Experience the epitome of luxury and relaxation at Hotel Neptun. Book now for an unforgettable stay!

Important information:

Private outdoor parking is available at a surcharge of 10 EUR per day, (15 EUR per day 01.MAY - 30.SEP)
Secured garage parking is available at a surcharge of 20 EUR per day.
Please note that both parking options are subject to availability and not possible to book in advance.
Swimming pools with heated sea water – Sea Spa will be closed from 22.06. - 05.07.2026.Swimming pool: Closed from Mon, Jun 22, 2026 until Sun, Jul 5, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 2115 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.5
S
Szabolcs • family_with_children • hu
9
Pros:

Perfect location, nice hotel with a lot of facilities e.g. 2 different wellness centres with multiple pools filled with (partially) seawater. Very good dinner, kind and professional hotel staff, especially at the reception :) It is visible that the hotel complex is very well-managed.

Cons:

The breakfast was a bit simpler, but still quite good.

2026-04-10 • via Nuitee
T
Tímea • family_with_children • hu
10
Pros:

Szép helyen van kedves személyzet.

Cons:

Az ételek finomak, de volt olyan este hogy nagyon szűkös volt a választék nekem mint gluténérzékenynek. Így ha valaki ilyen betegséggel érkezik akkor a környező éttermek jó választások lesznek.

2026-04-10 • via Nuitee
J
Joseph • couple • de
7
Pros:

Entgegen der Bewertungen fanden wir das Essen gut, die Auswahl ind Ordnung da man sich jeden Tag die Mühe machte mit neuen Gerichten ....für jeden etwas dabei. Das Angebot aus Therme und Sport gut. Alles in allem ein erholsamer Urlaub

Cons:

Die Teppichböden im Zimmer sind nicht mehr zeitgemäß....aber ansonsten alles ok

2026-04-10 • via Nuitee
S
Szilárd • solo_traveller • hu
10
2026-04-10 • via Nuitee
M
Mónika • family_with_children • hu
10
Pros:

Minden tökéletes volt, nagyon jól éreztük magunkat!

2026-04-10 • via Nuitee
J
Jingsi • couple • hu
6
不会再去住了，性价比不高。
Pros:

游泳池不错，但是浴袍居然要收费，还是租用，完全无法理解度假酒店这么干出于什么目的。

Cons:

餐厅得某些服务员态度不好，确切说就是指引座位的服务员说我预定了一个我根本没预定过的位置，还不许我换座位，沟通过程中全程态度恶劣，莫名其妙。
晚餐种类很少，完全达不到四星的水平。

2026-04-10 • via Nuitee
K
Kristina • couple • si
7
2026-04-09 • via Nuitee
S
Sandra • family_with_children • at
8
2026-04-09 • via Nuitee
M
michela • couple • it
10
2026-04-09 • via Nuitee
A
Andreas • solo_traveller • de
7
2026-04-08 • via Nuitee
P
Pietro • couple • it
10
2026-04-08 • via Nuitee
G
Greco Gambino • couple • it
9
2026-04-08 • via Nuitee
D
Denis • family_with_children • sk
9
2026-04-08 • via Nuitee
M
Mária • family_with_children • sk
9
2026-04-07 • via Nuitee
I
Igor • family_with_children • sk
9
2026-04-07 • via Nuitee
M
Mirjam • family_with_children • at
8
Schöne Lage und ein Hotelzimmer mit einfacher aber guter Austattung
Pros:

Wunderbar gelegen und einfaches Parken

Cons:

Das Frühstücksbuffet könnte abwechslungsreicher sein.

2026-04-07 • via Nuitee
K
Kalocsai • couple • hu
10
2026-04-07 • via Nuitee
C
Carmen • extended_group • at
9
Pros:

Super Frühstück, sehr gute wunderschöne Lage und wir hatten ein sehr überaus geräumiges Zimmer mit großem Balkon und bestem Meerblick!

Cons:

Die Dame an der Rezeption war ziemlich unfreundlich und hat uns so behandelt als wären wir schon 100x hier gewesen weil wir grundlegende Sachen gefragt haben 😅

2026-04-06 • via Nuitee
J
Jovanovic • family_with_children • at
10
Pros:

Wir kommen seit Jahren in die Live Class Hotels sind sehr zufrieden mit der Lage Personal u.Essen

2026-04-04 • via Nuitee
S
Susane • couple • at
10
Pros:

Der Pool im Hotel das Zimmer und das leckere Essen.

Cons:

Die Essenszeiten am Abend.

2026-04-04 • via Nuitee