Hotel Neptun - Terme & Wellness LifeClass

Hotels
8.4 (2294 reviews)
Obala 33 , Portorož , si

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good breakfast variety
Cons:
Cleanliness issues
Uncomfortable beds
Poor service at the spa

Categories

Cleanliness
7.6
The carpet was worn and dirty, affecting cleanliness.
Service
9.1
Overall positive reviews; staff was friendly and helpful.
Location
9.1
Great location facing the harbor.
Room Quality
8.1
Spacious rooms with great views, but some issues with amenities.
Amenities
8.1
Good pool facilities; overall needed improvements.
Value for Money
8.6
Reasonable value given the location and amenities.
Food and Beverage
8.1
Good variety at breakfast; some feedback on preferences.
Overall Experience
8.5
Generally a positive stay but with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 12:08

Property Description

Luxurious Accommodation
Hotel Neptun offers spacious rooms with balconies and free WiFi, providing a comfortable and relaxing stay for guests.

Gourmet Dining Experience
Indulge in a variety of delicious meals and warm drinks at the hotel's restaurant, ensuring a delightful culinary experience throughout your stay.

Wellness and Entertainment
Enjoy a wide range of wellness services at the spa centre, including mud and thermo-mineral water treatments. Additionally, access to swimming pools with seawater, fitness centre, and two prestigious casinos are included, promising a rejuvenating and entertaining getaway.

Experience the epitome of luxury and relaxation at Hotel Neptun. Book now for an unforgettable stay!

Important information:

Private outdoor parking is available at a surcharge of 10 EUR per day, (15 EUR per day 01.MAY - 30.SEP)
Secured garage parking is available at a surcharge of 20 EUR per day.
Please note that both parking options are subject to availability and not possible to book in advance.
Swimming pools with heated sea water – Sea Spa will be closed from 22/06/2026 - 05/07/2026.

Swimming pools with thermomineral water will be closed from 06/07/2026 - 14/08/2026.
Sauna park will be closed from 06/07/2026- 14/08/2026.Swimming pool: Closed from Mon, Jul 6, 2026 until Fri, Aug 14, 2026
Swimming pool: Closed from Sun, Jan 10, 2027 until Wed, Jun 30, 2027
Sauna is closed from 2026-08-14 until 2026-07-06
Sauna is closed from 2027-06-30 until 2027-01-10
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 2294 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.5
R
Rita • solo_traveller • hu
10
Pros:

A part nagyon közel van,bolt,büfé,minden a közelben. A strand szuper,gyerekbarát.vannak játszóterek.a szálloda is remek,átjárás van a szállodacsoporton belül

Cons:

A parkolás nehezen megoldható

2026-07-18 • via Nuitee
V
Vanja • solo_traveller • si
8
Pros:

Zelo lep razgled, sobe so urejene in ciste. Prijetno sr samo sprehodos po hotelih in prides ven pri morju. So dovolj prostorne in vsrbujejo vse kar potrebujes. Prab tako, so bazeni katere lahko koriatis. Osebje je prijazno.

Cons:

Parkirisce. Glede na ceno in standard, bi bilo zelo prijetno imeti parkirisce. Ne da za parkirisce zapravis celo premozenje.

2026-07-18 • via Nuitee
L
Lóránd • family_with_children • hu
10
2026-07-17 • via Nuitee
G
giovanna • extended_group • it
5
Non mi ha soddisfatto per nulla.
Pros:

colazione dignitosa,poco fornita di dolci,troppe invece le offerte sul salato.piscina d'acqua di mare piccola ma pulita

Cons:

la struttura in realta' fa parte di un mega complesso di ben tre alberghi.alle 22 l'ingresso del neptune viene chiuso e per rientrare si passa tra le camere di un albergo situato a fianco ,percorrendo interminabili corridoi.il prezzo delle due cene,per piatti composti soprattutto da verdure e' a dir poco esorbitante.

2026-07-17 • via Nuitee
B
bronislav • couple • cz
8
Pros:

Byli jsme na týdenním pobytu. Snídaně i večeře byly pestré, velmi chutné a naprosto dostačující. Úklid každý den perfektní. Hotel je ve středu města, musí se s tím počítat, tudíž nelze očekávat klid. Nicméně pokoje byly dobře odhlučněné. Velký bonus je možnost využívat hotelové relaxační bazény. Personál byl usměvavý a velmi vstřícný. My jsme využili hotel jako výchozí bod pro cyklovýlety.

Cons:

Hotelová pláž s lehátky za poplatek. Využívali jsme pláž ve Strunjsnu. Parkování na vzdáleném parkovišti za poplatek, ale hotel nabízel přepravu na parkoviště zdarma.
Jeden výtah na množství hostů je velmi málo.

2026-07-16 • via Nuitee
S
Simonetta • couple • it
7
A un’ora da casa, un paio di giorni di relax senza grandi aspettative
Pros:

Pulizia, ottima posizione, spiaggia vicinissima e ben organizzata

Cons:

Il menù della cena molto limitato per non dire spartano; migliore la colazione. Impossibile prendere un caffè dopo cena in albergo pur in alta stagione.
Parcheggio caro e distante più di due chilometri dalla struttura. Il servizio navetta all’arrivo e alla partenza è stato garantito, ma di fatto si è confinati in albergo.

2026-07-16 • via Nuitee
M
Marek • family_with_children • cz
10
Pěkné ubytování v centru Portorože a na pobřeží.
Pros:

Velmi příjemné ubytování, blízko u moře, s vlastní hotelovou pláží, venkovními i vnitřními bazény. Milý personál a chutné snídaně i večeře.

Cons:

Snad jen schody z hotelu k moři a k večeři mohla být alespoň voda v ceně.

2026-07-16 • via Nuitee
I
Ilaria Rita • solo_traveller • it
6
Pros:

La camera era spaziosa e accogliente.

Cons:

Il bagno ancora con la vasca da bagno. La pulizia era indifferente e il cambio della biancheria da letto non è mai stata cambiata mentre per quella del bagno dovevo sempre richiederla.
Anche la cena a self-service non era assolutamente all' altezza per un hotel a 4 stelle.

2026-07-16 • via Nuitee
G
Gyula • couple • hu
8
2026-07-16 • via Nuitee
T
Thomas • solo_traveller • at
10
2026-07-15 • via Nuitee
N
Nadine • solo_traveller • de
6
Hotel ok, die Aufpreise nicht
Pros:

Die Lage des Hotels ist sehr gut und das Familienzimmer war ausreichend für uns 5, mit tollen Blick zum Meer.

Cons:

Im Zimmer gibt es wenig Schränke. Man kann max. 2 Koffer auspacken.
Die Kaffeemaschinen zum Frühstück sind der grauen und allgemein könnte man im Hotel einen Automaten bereitstellen für Nachmittags.
Parken ist eine Katastrophe (allgemein in dieser Region) alles gegen Aufpreis.
Die liegen waren auch gegen Aufpreis am Strand.
Also kurz gesagt, das hotel holt sich mit den Zusatzkosten, dass Geld für die günstigen Zimmerangebote rein.... Sauna und ein Pool waren geschlossen :(

2026-07-14 • via Nuitee
B
Botond • solo_traveller • hu
10
2026-07-12 • via Nuitee
I
Illyés • solo_traveller • hu
10
2026-07-12 • via Nuitee
M
Michalidesová • solo_traveller • sk
8
Pros:

Mesto, kde bol hotel

Cons:

Málo výťahov

2026-07-12 • via Nuitee
D
DANIEL • solo_traveller • fr
10
Pros:

Le confort de la chambre avec une climatisation au top. Et literie très confortable.
L'emplacement à proximité de la mer et de la vie nocturne.
L'amabilité du personnel notamment au restaurant.
Restauration variée.

Cons:

Parking payant et très éloigné.

2026-07-12 • via Nuitee
A
Attila Tamás • family_with_children • hu
10
2026-07-11 • via Nuitee
L
Lea • couple • de
4
Werden wir nicht mehr buchen.
Cons:

Das Hotel ist nicht für ältere Personen geeignet - einige Treppen, d.h. das Gepäck muss selbst transportiert und die Treppen hoch getragen werden.
Kein Kofferservice. Nur 1 kleiner Aufzug, meist belegt.
Viele Stufen zum Strand.
2 Liegen + Sonnenschirm am Strand € 40.
Mit Hotelkarte in der Hülle = € 20.
Nur Hotelkarte, trotzdem € 40.
Zu wenig Steckdosen - Handyaufladung fehlt.
Extremer Geruch nach Knoblauch sogar in der Lobby.

2026-07-10 • via Nuitee
F
Flóra • solo_traveller • hu
9
Szuper kilátás családbarát szállás
Pros:

A szobát a bejelentkezés napján már délelőtt el tudtuk foglalni amiert nagyon hálásak vagyunk, szép kilátással rendelkező tágas szoba volt. Az erkély meglepően nagy volt. A személyzet kedves és segítőkész volt. A hotel nagyon jó helyen van és rendkívül gyerekbarát. Az autóval a távozás napján is addig maradhattunk a szálloda őrzött parkolójában amíg akartunk.

Cons:

Nem minden konnektor működött jól, de azért ezt is megoldottuk:)

2026-07-10 • via Nuitee
N
Nikola • family_with_children • be
9
2026-07-09 • via Nuitee
G
gheorghe • solo_traveller • ro
10
2026-07-09 • via Nuitee