Hotel Neptun - Terme & Wellness LifeClass

Hotels
8.4 (2055 reviews)
Obala 33 , Portorož , si

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good breakfast variety
Cons:
Cleanliness issues
Uncomfortable beds
Poor service at the spa

Categories

Cleanliness
7.6
The carpet was worn and dirty, affecting cleanliness.
Service
9.1
Overall positive reviews; staff was friendly and helpful.
Location
9.1
Great location facing the harbor.
Room Quality
8.1
Spacious rooms with great views, but some issues with amenities.
Amenities
8.1
Good pool facilities; overall needed improvements.
Value for Money
8.6
Reasonable value given the location and amenities.
Food and Beverage
8.1
Good variety at breakfast; some feedback on preferences.
Overall Experience
8.5
Generally a positive stay but with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 12:08

Property Description

Luxurious Accommodation
Hotel Neptun offers spacious rooms with balconies and free WiFi, providing a comfortable and relaxing stay for guests.

Gourmet Dining Experience
Indulge in a variety of delicious meals and warm drinks at the hotel's restaurant, ensuring a delightful culinary experience throughout your stay.

Wellness and Entertainment
Enjoy a wide range of wellness services at the spa centre, including mud and thermo-mineral water treatments. Additionally, access to swimming pools with seawater, fitness centre, and two prestigious casinos are included, promising a rejuvenating and entertaining getaway.

Experience the epitome of luxury and relaxation at Hotel Neptun. Book now for an unforgettable stay!

Important information:

Private outdoor parking is available at a surcharge of 10 EUR per day, (15 EUR per day 01.MAY - 30.SEP)
Secured garage parking is available at a surcharge of 20 EUR per day.
Please note that both parking options are subject to availability and not possible to book in advance.
Swimming pools with thermomineral water will be closed from 07.01.2026 - 24.04.2026.
Sauna park will be closed from 07.01. - 24.05.2026.
Swimming pools with heated sea water – Sea Spa will be closed from 22.06. - 05.07.2026.Swimming pool: Closed from Tue, Jan 13, 2026 until Fri, Mar 13, 2026
Swimming pool: Closed from Mon, Jun 22, 2026 until Sun, Jul 5, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 2055 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.5
S
Simeon • solo_traveller • rs
8
2026-02-14 • via Nuitee
S
Sedina • couple • si
10
2026-02-14 • via Nuitee
G
Galyna • couple • ua
10
Pros:

Все отлично, номер, чистота, завтрак и ужин было превосходно!

2026-01-31 • via Nuitee
L
LOREDANA • couple • it
7
2026-01-31 • via Nuitee
J
jenny • couple • it
8
2026-01-31 • via Nuitee
H
Heidemarie • couple • at
5
Pros:

Lage

Cons:

Das erste Zimmer war so hellhörig das wir jedes Gespräch und sogar das schnarchen unserer Nachbarn hörten.
Dazu kam noch das der Abfluss im Bad verstopft war und das Wasser bis ins Zimmer ran.

2026-01-30 • via Nuitee
R
Renata • couple • si
10
Hotel Slovenija
Pros:

Rezervirali smo hotel Neptun, kasneje pa smo dobili obvestilo, da smo prestavljeni v Hotel Slovenija. Zato ocena velja za njega. Vse je bilo odlično, sobe, osebje in hrana (raznovrstna).

Cons:

/

2026-01-30 • via Nuitee
A
Anasztazia • couple • at
10
2026-01-28 • via Nuitee
D
Deniz • couple • si
10
2026-01-28 • via Nuitee
M
marija • couple • si
8
Pros:

Dobra lokacija in odličen zajtrk. Všeč so mi bili bazeni, voda je bila prijetno topla.

2026-01-27 • via Nuitee
A
Albina • couple • si
8
2026-01-26 • via Nuitee
Z
Zandona • couple • it
9
2026-01-21 • via Nuitee
B
Barbara • couple • it
8
Pros:

Ottima posizione difronte al porto camera pulita il doccino della doccia era rotto e anche scarico bagno non funzionava bene soggiornato al grand hotel portoroz il neptun era chiuso colazione poco dolce tanto salato e brioche mignon no brioche come al bar a pagamento io amo il dolce al mattino...usato piscina termale ok

Cons:

Letti un po' scomodi materassi molli e separati no matrimoniale...

2026-01-20 • via Nuitee
J
Janez • extended_group • si
9
Bilo je odlično. Se še vrneva.
Pros:

Ker je bil Hotel Neptun zaprt, so naju preselili v Grand Hotel Portorož. Zadovoljna sva bila s sobo, raznolika ponudba za zajtrk, tudi pri večerji je vsak našel nekaj zase. Všeč mi je bilo, ker je bilo veliko sveže zelenjave in različnega sadja. Najbolj bi pohvalila, da so imeli sveže toplo mleko, kar v ostalih hotelih zelo pogrešam. Okus mleka v prahu je zgolj bleda senca svežega. Osebje je bilo prijazno in ustrežljivo.

Cons:

/

2026-01-20 • via Nuitee
N
Natalija • family_with_children • si
5
Pros:

Lokacija, hrana in osebje

Cons:

Opremljenost sobe

2026-01-20 • via Nuitee
L
leja • couple • si
9
Pros:

Zajtrki so vrhunski🤩

2026-01-20 • via Nuitee
V
Veselin • couple • rs
9
2026-01-20 • via Nuitee
M
Marina • family_with_children • at
9
Pros:

Gute

Cons:

Abenendeseen

2026-01-19 • via Nuitee
D
Dobroslav • family_with_children • cz
5
Pros:

Jidlo bazeny

Cons:

Hrozny petsonal na recepci, nekolik krat spatne naprogramovane karty od pokoju. S detmi a kocarem jit na recepci z 5 patra nekolik krat bylo otresne

2026-01-19 • via Nuitee
V
Valerio • couple • it
8
2026-01-19 • via Nuitee