Hotel Neptun - Terme & Wellness LifeClass

Hotels
8.4 (2077 reviews)
Obala 33 , Portorož , si

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good breakfast variety
Cons:
Cleanliness issues
Uncomfortable beds
Poor service at the spa

Categories

Cleanliness
7.6
The carpet was worn and dirty, affecting cleanliness.
Service
9.1
Overall positive reviews; staff was friendly and helpful.
Location
9.1
Great location facing the harbor.
Room Quality
8.1
Spacious rooms with great views, but some issues with amenities.
Amenities
8.1
Good pool facilities; overall needed improvements.
Value for Money
8.6
Reasonable value given the location and amenities.
Food and Beverage
8.1
Good variety at breakfast; some feedback on preferences.
Overall Experience
8.5
Generally a positive stay but with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 12:08

Property Description

Luxurious Accommodation
Hotel Neptun offers spacious rooms with balconies and free WiFi, providing a comfortable and relaxing stay for guests.

Gourmet Dining Experience
Indulge in a variety of delicious meals and warm drinks at the hotel's restaurant, ensuring a delightful culinary experience throughout your stay.

Wellness and Entertainment
Enjoy a wide range of wellness services at the spa centre, including mud and thermo-mineral water treatments. Additionally, access to swimming pools with seawater, fitness centre, and two prestigious casinos are included, promising a rejuvenating and entertaining getaway.

Experience the epitome of luxury and relaxation at Hotel Neptun. Book now for an unforgettable stay!

Important information:

Private outdoor parking is available at a surcharge of 10 EUR per day, (15 EUR per day 01.MAY - 30.SEP)
Secured garage parking is available at a surcharge of 20 EUR per day.
Please note that both parking options are subject to availability and not possible to book in advance.
Swimming pools with heated sea water – Sea Spa will be closed from 22.06. - 05.07.2026.Swimming pool: Closed from Tue, Jan 13, 2026 until Fri, Mar 13, 2026
Swimming pool: Closed from Mon, Jun 22, 2026 until Sun, Jul 5, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 2077 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.5
J
Janez • extended_group • si
10
2026-03-07 • via Nuitee
L
Luciano • couple • it
7
2026-03-07 • via Nuitee
S
Stanislav Landeker • couple • si
10
Super
Pros:

Vsa hrana.

2026-03-05 • via Nuitee
B
Bettina • family_with_children • at
8
Cons:

Bar/Cafe im Hotel hatte nicht immer geöffnet

2026-03-04 • via Nuitee
B
Bojan • couple • si
8
Pros:

Hrana, nastanitev in osebje vse ok.

Cons:

Obroki v restavraciji drugega hotela, glede na kapacitete gostov kakšen list dodatno ne bi bil odveč.

2026-03-04 • via Nuitee
S
Snežana • couple • si
10
Pros:

Vse ok. 🤗

2026-03-04 • via Nuitee
D
Dragan • couple • rs
10
Pros:

Sve

2026-03-04 • via Nuitee
K
katja • couple • si
8
Pros:

Super hrana

2026-03-03 • via Nuitee
R
Rok • family_with_children • si
7
Pros:

Razgled iz sobe.

Cons:

Parkirišče, ki je vedno prepolno in celotna cena bivanja.

2026-03-03 • via Nuitee
M
maria teresa • couple • it
10
2026-03-02 • via Nuitee
U
Uroš • family_with_children • si
9
Odličen kratek oddih
Pros:

Zelo dobra hrana, parkirišče blizu nastanitve. Prijazno osebje.

Cons:

Dodatno plačilo za parkirišče.

2026-03-02 • via Nuitee
Z
Zara2015 • family_with_children • si
7
Pros:

Čudivite velike sobe, čiste. Udobna, povisana postelja. Pristorna kopalnica.👌

Cons:

Hrana na zajterku je bila vecinoma hladna. Parkirni prostor plačljiv (10€), na premalem, neurejenem prostoru, kar povzroča konflikte med parkiranjem vozil.

2026-03-02 • via Nuitee
G
GP68 • couple • it
7
2026-03-01 • via Nuitee
S
Snežana • couple • si
10
2026-02-28 • via Nuitee
E
ENORE • couple • it
8
molto piacevole
Pros:

ottimi...

Cons:

piscine terme portorose chiuse senza essere informato

2026-02-27 • via Nuitee
I
IRENA • couple • si
10
2026-02-27 • via Nuitee
M
Mauro • couple • it
10
Vacanza rilassante ok
Pros:

Tutto,in particolare la posizione e i servizi

Cons:

Nessuna cosa in particolare

2026-02-27 • via Nuitee
L
Luka • couple • si
9
2026-02-26 • via Nuitee
R
ROZALIJA • couple • si
10
2026-02-26 • via Nuitee
N
Nina • family_with_children • si
9
Pros:

We enjoyed our stay at hotel Neptum. Good food, big room. Liked the sea spa.

Cons:

We missed more opening hours of the bar.
Saunas were too crowded and some were broken.

2026-02-25 • via Nuitee