Ala Moana Hotel _ Ocean view with balcony

Hotels
7 (36 reviews)
410 Atkinson Drive , Honolulu , us

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Hot tub/Jacuzzi
Sauna
Non-smoking throughout
Staff adhere to local safety protocols
Property cleaned by professional cleaning companies
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Great Location
Good Size Units
Cons:
Lack of Cleanliness
Insufficient Amenities

Categories

Cleanliness
5.64
Reviews indicated issues with cleanliness and inadequate housekeeping services.
Service
8.11
Mixed reviews, some complaints about responsiveness but generally acceptable service.
Location
9.65
The location was repeatedly praised for its proximity to attractions and amenities.
Room Quality
6.6
Concerns about the private ownership of units led to lesser perceived room quality.
Amenities
6.13
Numerous mentions of lacking essential amenities and supplies.
Value for Money
6.59
Some guests felt that the price did not match the quality and amenities provided.
Food and Beverage
5.64
Lack of breakfast information and essential kitchen supplies led to dissatisfaction.
Overall Experience
7.61
Despite several negative reviews, the overall experience was fairly acceptable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:58

Property Description

Spectacular Ocean Views
Enjoy stunning sea views from the comfort of your own private balcony.

Convenient Amenities
Benefit from free WiFi throughout the property and the convenience of onsite private parking.

Nearby Attractions
Explore popular spots like Ala Moana Center and Magic Island, just a stone's throw away.

To book your dream stay in Honolulu with mesmerizing ocean vistas, reserve your room at Ala Moana Hotel today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7
Based on 36 reviews
Cleanliness: 5.64
Service: 8.11
Location: 9.65
Room Quality: 6.6
Amenities: 6.13
Value for Money: 6.59
Food and Beverage: 5.64
Overall Experience: 7.61
M
Michelle couple us
4
Over all not happy because I originally had another booking before having to rebook for this one room from the same comp
Pros:

It’s next to ala Moana

Cons:

Well the amenities they leave you with to start is not enough and have you call for them to get it when they are available this is privately owned and managed separately from the Ala Moana mantra

2026-01-26 via Nuitee
T
Teng solo_traveller cn
3
2026-01-19 via Nuitee
I
Ian couple au
7
It was a bit pricey, however due to location & size it suited our needs
Pros:

Great Location, Unit good size , Clean and good views Bathroom good size. Bed comfortable.

Cons:

Privately serviced unit which i did not know, Telephone did not work & reception didn't want to help. Coffee making jug & microwave however no tea or coffee supplies, no cutlery or plates so items provided was waste of effort. 2 lights did not work.

2026-01-19 via Nuitee
C
Charlotta couple se
8
2026-01-06 via Nuitee
K
Katherine solo_traveller us
8
Pros:

Liked that it was connected with Ala Moana Park and beach and connected to mall

Cons:

I felt i couldn't walk at night to Waikiki Beach. Poor street lighting and ? Might get mugged. Didn't like seeing homeless ppl camping at park. None of them personally bothered me, just looks unsafe.

2026-01-02 via Nuitee
T
Toshiyuki couple jp
2
騙されたような気持ち。
Pros:

とにかく立地は最高です。
アラモアナホテルからアラモアナセンターは二階で直結、そこからピンクラインの乗り場もすぐ、ドン・キホーテも歩いて5分ほどです。またホテル内にあるワンズレンタカーを利用したのですが、ワンズレンタカーは日本人対応でサービスも良く、料金もかなり割安で、借りる時も返す時も楽でした。
ホノルルマラソンのスタート地点も至近です。

Cons:

Ala Moana Hotel by Mantla の直営ではなく、おそらく区分所有している個人か企業の賃貸しなので、いわゆる「アラモアナホテル」のサービスはほとんど何も受けられませんでした。
具体的には
・セーフティボックスがない(通常、アラモアナホテルには全室備えてあります)
・湯沸かし器がない
・コーヒーメーカーはあるがフィルターがない。
・お皿、スプーンやフォーク・ナイフがひとつもない。洗面所のコップもない。
・フロントに上記について要請したところ、オーナーに言えといわれた。
・Houssekeepingに依頼してもすべて無視された。
・三泊四日したが、清掃・シーツ交換は一度もなし。
・ホテルの内戦電話が当初繋がらなかった。(おそらく意図的に、つながらない配線になっていた。自分で配線を変えてみたら内線がかけられた。その結果、自動音声のモーニングコールは利用できた)
正直、誰に言ったらよいのかわからないがお金を返してほしいと思った。

2025-12-19 via Nuitee
S
Seung Joo solo_traveller us
3
Pros:

Location is great

Cons:

Not cleaning every day

2025-12-14 via Nuitee
X
xin solo_traveller as
10
2025-10-30 via Nuitee
H
Harborow solo_traveller nz
6
Just OK
Pros:

Wasn't told breakfast was available.

Cons:

A few more facilities eg: Jug to be able to make a cup of tea.
Was never told (until I arrived) that it was an air B&B. Just felt there could have been facilities.

2025-09-03 via Nuitee
S
sandra couple us
1
BAD.
Pros:

Location

Cons:

I wish I knew it was privately owned I would not have booked it. There was no coffee but there was a coffee machine. No Kleenex box and there was a cabinet full of cleaning supplies that was not locked. Thank God I didn’t have a child with me. And there was no counter space in the bathroom.

2025-08-04 via Nuitee
G
Gayton young couple us
8
Booked the room for Kamehameha Alumni Week and the hotel was full of alumni!
Pros:

Utilized the room and the parking.

Cons:

The bed was a little too soft for me, because of my bad back.

2025-06-09 via Nuitee
M
Melissa review category business travellers us
7
Good
2025-03-18 via Nuitee
E
Eugene review category business travellers gu
9
Superb
2025-03-01 via Nuitee
I
Ira solo traveller us
5
Passable
2025-02-24 via Nuitee
G
Gomes young couple us
10
Very good location. Staff are helpful.
Pros:

Close to Ala Moana Shopping Center.

Cons:

Sink in the bathroom was small.

2024-12-15 via Nuitee
H
Hojung young couple us
9
Superb
Pros:

Location

2024-12-11 via Nuitee
K
Kim solo traveller us
9
Ala Moana Hotel Gorgeous Sunset View
Pros:

The unit was clean and had a beautiful view and gorgeous sunsets. I also appreciated the strong grab bars in the bathroom.

Cons:

The brown top blanket I used was very worn and old.

2024-12-03 via Nuitee
R
Robert solo traveller us
5
It was OK for one overnight but I would never want to stay where the hotel does not own the rooms.
Pros:

The room was clean but very spartan with minimal soap etc. There was a blanket but it was a neutral color . I had just had eye dilation and did not recognize it there. With private owners for the room, the hotel was unable to help me .

Cons:

I think it is crazy to rent a room in a hotel where the hotel can not provide service.

2024-10-16 via Nuitee
C
Charles solo traveller us
10
Good
Pros:

I did not est

Cons:

Every thing was good

2024-10-15 via Nuitee
G
Grace young couple us
7
Good
2024-09-16 via Nuitee