The Westin Saraya Aqaba Resort & Spa

Hotels
Westin
9.2 (693 reviews)
Al-Hashemi Street , Aqaba , jo

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great staff
Excellent facilities
Cons:
Pool service
Cold water temperature

Categories

Cleanliness
8.44
Some missing tiles in the pools and a deep clean needed for showers.
Service
9.91
The staff is incredibly nice and attentive, providing excellent service.
Location
9.45
The location of the hotel is perfect, adding to the overall experience.
Room Quality
9.9
Rooms are spacious, clean, luxurious, and stylish with comfortable beds.
Amenities
8.93
Facilities are excellent, though some areas need maintenance.
Value for Money
8.39
Prices are high for the service in general, but overall value is decent.
Food and Beverage
8.94
Breakfast and dinner options are delicious, but variety at breakfast could improve.
Overall Experience
9.61
An unforgettable experience with many positive elements overshadowing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:12

Property Description

Luxurious Accommodation: Experience premium comfort with air-conditioned rooms featuring modern amenities like flat-screen TV, minibar, and safety deposit box.

Recreational Facilities: Unwind at the outdoor swimming pool, hot tub, sauna, and private beach area, or stay active at the fitness centre and children's playground.

Convenient Services: Enjoy delectable dining at the restaurant, kids' club, currency exchange, and 24/7 room service for a hassle-free stay.

Book The Westin Saraya Aqaba Resort & Spa now to indulge in a delightful blend of luxury and relaxation!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for JOD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 693 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 9.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 9.61
Y
Yohan family_with_children fr
8
2026-06-27 via Nuitee
M
mahagna solo_traveller il
10
2026-06-27 via Nuitee
F
Firas couple ca
10
Family friendly and lovely hospitality
Pros:

The real reason for our happy stay is Mr Muhammad Hassouneh from the reception.
He cared for our stay through the whole time. I would gladly come back after this great hospitality.

2026-06-26 via Nuitee
G
ghazwan couple iq
10
Pros:

good luck

2026-06-26 via Nuitee
Y
yahia couple il
9
Pros:

את האגם

Cons:

בריכה קטנה , שאין ארוחת ערב

2026-06-26 via Nuitee
P
Popov solo_traveller il
10
2026-06-25 via Nuitee
L
Lilyan couple il
10
Pros:

كلشي بجنن الاكل الخدمة الموظفين اهتموا يكون لاولادي تختين للنوم اولاد تحت جيل السنتين نظافة الاوتيل ممتازة بجنن والنا رجعة

2026-06-24 via Nuitee
S
saleem couple il
10
Pros:

كل اشي بجنن

2026-06-23 via Nuitee
R
Rayyan family_with_children jo
9
2026-06-22 via Nuitee
Y
YAZEN extended_group il
10
2026-06-22 via Nuitee
M
mohammad couple il
9
2026-06-21 via Nuitee
Z
Ziad solo_traveller il
7
2026-06-21 via Nuitee
G
Gharam family_with_children il
9
Pros:

We had a wonderful stay at The Westin Saraya Aqaba. The hotel offers a beautiful atmosphere, excellent facilities, and a fantastic location. The rooms were comfortable, the staff were friendly and professional, and the overall service exceeded our expectations. Every interaction with the team reflected genuine hospitality and a commitment to guest satisfaction.

The pool area, beach access, cleanliness, and attention to detail all contributed to a relaxing and memorable experience. It is truly one of the best places to stay in Aqaba, and we would happily return in the future.

Cons:

The only minor point worth mentioning is that the bathroom drainage in our room seemed to need some maintenance, as the water flow was a bit slow. Other than that, everything was excellent and well above expectations.

2026-06-20 via Nuitee
H
Hashem couple il
3
2026-06-20 via Nuitee
M
Mahmood solo_traveller il
10
2026-06-19 via Nuitee
A
Audy extended_group sa
10
2026-06-18 via Nuitee
H
Haitham solo_traveller il
10
Pros:

ليس زيارتي الاولى للفندق ، لكن هذه المرة كان الإستقبال وحسن التعامل يفوق سابقاتها.
قابلت موظف إستقبال يُدعى يوسف جعل من إقامتي أكثر بهجة وتميز ، رافقني حتى الغرفة وقام بترقية مجانية لها ، عدا عن عباراته الترحيبية وبشاشته وإحترافيته العالية في تقديم الخدمة.

Cons:

لا شيء

2026-06-18 via Nuitee
M
Morad family_with_children jo
7
2026-06-15 via Nuitee
M
Muhammad solo_traveller il
10
Pros:

Very kind stuff and very helpful. very good location

2026-06-15 via Nuitee
R
RUDA family_with_children il
9
Wunderbar
Pros:

Es hat mir alles gefallen ,Das Hotel ist sauber , sehr gute Lage , alles wae wunderbar
Das einzige Ding , denke muss verbessert werden , mehr Pools im Hotel .

2026-06-15 via Nuitee