The Westin Saraya Aqaba Resort & Spa

Hotels
•
Westin
9.2 (758 reviews)
Al-Hashemi Street , Aqaba , JO

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great staff
Excellent facilities
Cons:
Pool service
Cold water temperature

Categories

Cleanliness
8.44
Some missing tiles in the pools and a deep clean needed for showers.
Service
9.91
The staff is incredibly nice and attentive, providing excellent service.
Location
9.45
The location of the hotel is perfect, adding to the overall experience.
Room Quality
9.9
Rooms are spacious, clean, luxurious, and stylish with comfortable beds.
Amenities
8.93
Facilities are excellent, though some areas need maintenance.
Value for Money
8.39
Prices are high for the service in general, but overall value is decent.
Food and Beverage
8.94
Breakfast and dinner options are delicious, but variety at breakfast could improve.
Overall Experience
9.61
An unforgettable experience with many positive elements overshadowing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:12

Property Description

Luxurious Accommodation: Experience premium comfort with air-conditioned rooms featuring modern amenities like flat-screen TV, minibar, and safety deposit box.

Recreational Facilities: Unwind at the outdoor swimming pool, hot tub, sauna, and private beach area, or stay active at the fitness centre and children's playground.

Convenient Services: Enjoy delectable dining at the restaurant, kids' club, currency exchange, and 24/7 room service for a hassle-free stay.

Book The Westin Saraya Aqaba Resort & Spa now to indulge in a delightful blend of luxury and relaxation!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 758 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 9.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 9.61
E
Essam • family_with_children • il
9
Pros:

It is a new clean hotel.The staff is excellent especially Nawras from the reception .

Cons:

It is a little bit far from the center but not too far

2026-10-31 • via Nuitee
V
Vladimir • couple • bg
10
Pros:

Nice place.
Mohamed is very hospitality and friendly.

2026-10-28 • via Nuitee
מחאמיד • family_with_children • il
9
2026-10-26 • via Nuitee
A
Ayoub Abu Hjaj • family_with_children • il
9
Pros:

الفندق نظيف ومرتب
تعامل الموظفين ممتاز

2026-10-24 • via Nuitee
Y
Yasmeen • family_with_children • il
10
2026-10-24 • via Nuitee
C
Christian • family_with_children • ch
9
2026-10-24 • via Nuitee
F
FERRON • family_with_children • sa
9
Everything was great except for the camera issue
Pros:

The staff is very helpful and attentive. The bar tender and waitress and LG restraunt manager Awsem was Awesome. Very attentive to details. Room very spacious over looking pool, facilities fabulous, Spa fantastic, Italian restraunt is the best on the property, The bar lounge magnificent.

Cons:

While on the beach my wife was taking pictures with her camera and one of the managers told her that she could not take photos with her camera, if she wanted she could take pictures with her phone. But of course photos from a phone does not have the quality that a camera provides.

2026-10-24 • via Nuitee
K
Kei • couple • ch
1
Une grande déception je m’attendais à mieux d’un Westin.
Pros:

Le spa était fantastique et l’hôtel en soi très bien

Cons:

Il y a eu des gros couacs niveau de l’hygiène au restaurant et du room service en 2 jours ce n’est pas possible alors que l’hôtel n’est pas un full capacité de commettre autant d’erreurs.
Il y a un gros potentiel mais une organisation catastrophique et un manque de conscience du personnel.

2026-10-23 • via Nuitee
M
Mervat • extended_group • il
9
2026-10-22 • via Nuitee
B
Basem • couple • il
10
2026-10-21 • via Nuitee
A
Amerzon • family_with_children • il
1
Pros:

nothing

Cons:

When we arrived at the hotel, we were refused entry. My wife is pregnant and has difficulty moving around, which made this situation especially exhausting and distressing. Being turned away after arriving left us stranded and forced us to spend hundreds of dollars in additional expenses because of the hotel’s actions. This was unacceptable and caused us significant financial loss and unnecessary stress.

2026-10-20 • via Nuitee
R
Rami • couple • il
10
2026-10-19 • via Nuitee
A
Ameer jbara • couple • il
10
2026-10-19 • via Nuitee
S
Sanaa • solo_traveller • jo
10
2026-10-18 • via Nuitee
B
Balkurdi • solo_traveller • jo
9
2026-10-17 • via Nuitee
K
khaoula • family_with_children • es
10
Pros:

Me encantó todo, El personal la comida,

Cons:

No hay nada de lo que me podría quejar

2026-10-16 • via Nuitee
E
Esraa • couple • il
10
2026-10-15 • via Nuitee
N
Nadim • couple • il
10
2026-10-14 • via Nuitee
O
omamah • family_with_children • il
10
الفندق نظيف وجميل يقدم خدمات رائعة ، استقبال رائع من قبل الموظفين ، طعام طازج ولذيذ عند الخدمة كان شاب اسمه مالك محترم ج
Pros:

מצויין

2026-10-14 • via Nuitee
I
Ibrahim • couple • il
10
מצוינת
Pros:

הכל מושלם, צוות אדיב מאוד, שקט

Cons:

שיפור בארוחת בוקר

2026-10-13 • via Nuitee