INDUS MOUNT ROYALE HOTEL - Mall Road

Hotels
5.9 (7 reviews)
138/1, Dr Zakir Hussain Rd , Darjeeling , in
info@stayindus.com

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Facilities

Health or beauty spa nearby
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Cons:
Security issue
Cash stolen
Privacy concerns

Categories

Cleanliness
1.79
Privacy and security issues noted; cash was stolen from the room.
Service
6.76
Standard service was provided, but safety concerns overshadowed experience.
Location
7.8
Convenient location, though safety concerns may impact perception.
Room Quality
4.75
The room was compromised in terms of safety.
Amenities
7.78
Standard quality for this hotel tier.
Value for Money
5.74
Considering the incident, value for money is questionable.
Food and Beverage
7.79
Standard quality for this hotel tier.
Overall Experience
4.76
Overall marred by security issues despite some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:43

Property Description

Central Location
Situated in Darjeeling near key attractions like the Himalayan Mountaineering Institute and Mahakal Mandir.

Comfortable Accommodation
Rooms equipped with essential amenities, free WiFi, and some offering scenic city views.

Dining Options
On-site restaurant serving a variety of cuisine options, including Chinese and Indian dishes.

To book your stay at INDUS MOUNT ROYALE HOTEL - Mall Road, contact us now.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

5.9
Based on 7 reviews
Cleanliness: 1.79
Service: 6.76
Location: 7.8
Room Quality: 4.75
Amenities: 7.78
Value for Money: 5.74
Food and Beverage: 7.79
Overall Experience: 4.76
S
Shahzad • family with young children • in
1
Bad
Pros:

Actually, we had privacy issue!! Our cash was stolen (8000 rs the cash we had the rest was online) from our room and after leaving the room and coming we saw that the widow was open from inside and I'm sure someone must have done it intentionally. It is not safe.

2025-06-28 • via Nuitee
A
Anonymous • young couple • in
8
Very good
2025-06-13 • via Nuitee
U
Uday • young couple • in
7
Good
2024-12-11 • via Nuitee
K
Kol • young couple • in
7
Good
Pros:

Location and hotel room. Tea Coffee maker.

Cons:

The Toilet window glass was broken. The drinking water in the room was not there, but on repeated requests it was available.

2024-10-24 • via Nuitee
P
Pushkar • young couple • in
9
Superb
2024-10-22 • via Nuitee
M
Mina • solo traveller • in
1
Bad
2024-10-12 • via Nuitee
M
Mondal • young couple • bd
8
Good Experienced
Pros:

They tried to be helpful. Moreover, whenever we asked for something they tried to provide the services.

Cons:

The room we had stayed in was a little smaller than expected.

2024-10-04 • via Nuitee