Grand Eska Hotel & Suites Batam

Hotels
7.8 (569 reviews)
Jl.Prambanan No.1 Jodoh , Nagoya , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable bed
Cons:
Cleanliness issues
Small and dated rooms
Limited food options

Categories

Cleanliness
7.01
The room was dusty and showed signs of mold in the bathroom.
Service
8.48
Staff were generally helpful, though some reviews noted a lack of attentiveness.
Location
9.02
Great location near places of interest and shopping areas.
Room Quality
7.47
Rooms were described as small and dated, but some had comfortable amenities.
Amenities
8
Amenities are adequate, with some features like a good pool and breakfast.
Value for Money
7.46
Mixed feelings about value; considered overpriced by some reviewers.
Food and Beverage
7.01
Food was noted as salty and oily; the breakfast menu could use more variety.
Overall Experience
7.98
Overall, the experience was okay, but several guests expressed dissatisfaction with certain aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:48

Property Description

Generous Living Space and Prime Location
Grand Eska Hotel & Suites Batam offers spacious accommodation near the business district, just a short drive from the airport and ferry terminal.

Luxurious Amenities
Each guestroom features individually controlled air conditioning, cable TV, and deluxe bath amenities for a comfortable stay.

Fitness and Dining Options
Enjoy the well-equipped fitness center, swimming pool, and relaxing massages. Indulge in Indonesian and continental cuisine at Swiss Café or unwind with drinks at the Lobby Lounge or Island Pool Bar.

Book your stay at Grand Eska Hotel & Suites Batam to experience luxury and convenience in Batam.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for Rp 350,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 569 reviews
Cleanliness: 7.01
Service: 8.48
Location: 9.02
Room Quality: 7.47
Amenities: 8
Value for Money: 7.46
Food and Beverage: 7.01
Overall Experience: 7.98
S
SITI NURAISHAH BINTE • extended_group • sg
10
Pros:

nice view

Cons:

nil

2026-02-13 • via Nuitee
F
Faris • solo_traveller • sg
9
2026-01-27 • via Nuitee
M
mohammed sufyan • extended_group • sg
10
2026-01-21 • via Nuitee
Y
Yuen Ming • extended_group • sg
10
Nice suites and comfortable beds. It’s my second time staying here and will definitely come back. Although it’s slightly
Pros:

Very clean and comfortable. Staff were very polite and helpful.

Cons:

Nothing much, just a tiny feedback on the breakfast.
They had rosti for breakfast but when it arrived, it was a slice of egg with shreds of potato in it. Definitely not what was shown in the picture.

2026-01-19 • via Nuitee
H
Harlina • couple • sg
10
Pros:

Classy look and the welcoming staff.

Cons:

Nil

2026-01-18 • via Nuitee
M
Muhd Zulkefly • extended_group • sg
1
2026-01-18 • via Nuitee
M
Muhd Zulkefly • family_with_children • sg
1
Nothing great about.
Cons:

Limited breakfast
Tight room space
Not convenient for elderly/kids.
Flooring in room slippery due to not carpeted

2026-01-18 • via Nuitee
M
Maria Andrea • couple • sg
5
Disappointed but the staff was really helpful and accommodating
Pros:

Location

Cons:

This is not a 4 star hotel. Old property with bery dingy and suffocating room and the elevator is almost rotten.

2026-01-12 • via Nuitee
M
Mohamad Lamin • couple • my
9
2026-01-09 • via Nuitee
C
Celine • couple • nl
10
Geweldige locatie en top zwembad met top service! Echt een aanrader!
Pros:

Het zwembad is super en de locatie ook echt ideaal!

2025-12-28 • via Nuitee
N
Norlela • couple • sg
6
Affordable price for the room and not too far from the mall.
Pros:

Quite plenty of variety to choose from.

Cons:

Some food is a bit salty and oily.
Towels needs to change, as it is a bit old.
The room is abit dusty as well.
The water runs down a bit slow when we shower.

2025-12-21 • via Nuitee
N
Noorida • couple • sg
8
Pros:

Staff

Cons:

Nothing

2025-12-18 • via Nuitee
M
milagros • extended_group • gb
10
2025-12-17 • via Nuitee
A
Andhika Devi • couple • id
8
2025-12-16 • via Nuitee
S
Suzana • extended_group • sg
8
Just ok though staff were excellent
Pros:

It ambience gives a fresh look

Cons:

The hotel is kinda run down interiorly

2025-12-14 • via Nuitee
W
Wong Tsz • couple • sg
8
2025-12-11 • via Nuitee
G
Gabriel Choo • solo_traveller • sg
8
Overall a comfortable hotel to stay in.
Pros:

The reception area looked posh and comfortable. Bed was very comfortable, which provided a good rest. Free parking on-site, which was a very welcome offering.

Cons:

The front desk area looked a little lightweight but served its purpose. Hotel looked generally dated but could see that they tried to refresh the look on the interior.

2025-12-11 • via Nuitee
N
NIK ILYA ILYANA BINTI • couple • my
9
Pros:

I would like to recommend to other travellers! Its super duper cozy and cool

2025-12-08 • via Nuitee
K
Kalaivani • couple • my
8
Pros:

Room facilities and breakfast were excellent.

2025-12-08 • via Nuitee
P
Pascal • family_with_children • be
9
Perfect!!
Pros:

Wat meer westerse keuzes voor ontbijt ter beschikking stellen.

Cons:

Niets

2025-12-03 • via Nuitee