Hotel Holiday Inn Express & Suites Medellin by IHG

Hotels
•
Holiday Inn Express
8.6 (704 reviews)
Carrera 43A # 1Sur - 150 , Medellín , co

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleaning inconsistencies
Bathroom amenities lacking

Categories

Cleanliness
7.86
Multiple guests mentioned issues with room cleaning and maintenance.
Service
9.33
Staff received high praise for their friendliness and attentiveness.
Location
9.37
Consistently noted as being excellent and convenient.
Room Quality
8.32
Rooms were described as spacious but had mixed reviews on amenities.
Amenities
7.85
Some amenities like bathroom supplies were inconsistent.
Value for Money
8.81
Generally considered good for the quality offered.
Food and Beverage
8.36
Breakfast quality and variety could use improvement, but was enjoyable overall.
Overall Experience
8.93
Despite some drawbacks, guests reported a positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:31

Property Description

Luxurious Suites with City Views
The hotel, located in the exclusive Poblado district, offers luxurious suites with stunning city views. The spacious suites with wooden floors are air conditioned and equipped with a kitchenette, seating area, and cable TV.

Convenient Amenities and Facilities
Guests can take advantage of the casino, gym, and free Wi-Fi during their stay. A complimentary breakfast is served in the Sky Club, and drinks can be enjoyed at the cocktail lounge. Additionally, being part of La Strada Mall provides easy access to various dining options.

Ideal Location and Transportation
Conveniently situated, the hotel is a short drive from Olaya Herrera Airport and within walking distance of two metro stations. Free parking is available, and guests can utilize the tour desk to arrange shuttle services.

Book now to experience luxury and convenience at Holiday Inn Express in Poblado!

Important information:

LOCAL TAX RULES: In accordance with local tax laws, all Colombian citizens and resident foreigners are required to pay a 19% VAT surcharge. This VAT surcharge is not included in the accommodations rates and must be paid separately.
To be exempt from this 19% VAT surcharge, guests must have a TP12 visa or a PIP3, PIP5, PIP6, PIP10, TP7, or TP11 stamp when entering the country. The exemption only applies to accommodations fees. The permit must be shown upon arrival.

VAT is not automatically included in the total amount of the reservation.

In accordance with Colombian law 679 of 2001, law 1.336 of 2009, and resolution 3.840 of 2009, child sexual exploitation is illegal. Therefore, all children between the ages of 0 and 17 must present a valid identity document and their birth certificate along with their parents' identity documents to confirm the relationship. If the minor is not accompanied by his or her parents, the accompanying adults must have a notarized written authorization along with the above-mentioned documentation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for US$3 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 704 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 7.85
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 8.93
R
Riega Rondon • solo_traveller • pe
9
Pros:

El desayuno muy bueno y el personal muy atento y amable

2026-04-10 • via Nuitee
J
Jordrick • extended_group • aw
8
2026-04-09 • via Nuitee
P
Pablo • extended_group • co
9
2026-04-07 • via Nuitee
Y
Yojanna • extended_group • cr
10
2026-04-06 • via Nuitee
E
eduardo • family_with_children • us
9
We had a good time,thanks
Pros:

Good location and service

Cons:

Every thing looks good

2026-04-03 • via Nuitee
A
Adrián • solo_traveller • cr
10
2026-04-02 • via Nuitee
G
Guillermo • extended_group • co
10
Pros:

good hotel

Cons:

every ok

2026-04-02 • via Nuitee
M
matteo • solo_traveller • it
5
Cons:

The reception sent me a WhatsApp message right 2 hours before my arrival saying that they had a problem with my room and they booked it for another person. Totally unacceptable. Very bad customer service.

2026-04-01 • via Nuitee
B
Baez Paredes • couple • do
10
El hotel hace honor al aspecto corporativo
Pros:

Totalmente en el centro

2026-03-30 • via Nuitee
N
Nicole • solo_traveller • co
1
2026-03-20 • via Nuitee
H
Henry • couple • cr
10
Excelente lugar.!!
Pros:

La ubicación es genial, el servicio de los colaboradores es excelente.!!

Cons:

Todo excelente

2026-03-18 • via Nuitee
D
Dmytro • solo_traveller • ua
7
Pros:

Everything was good overall. Tasty breakfast with an incredible view.

Cons:

The check-in process was very slow. During the stay, the room card went out of order twice, so I had to "refresh" it at the counter.

2026-03-16 • via Nuitee
I
Ivan • solo_traveller • br
9
2026-03-16 • via Nuitee
A
Alberto • solo_traveller • us
10
Excelente
Pros:

Yes

Cons:

Location

2026-03-07 • via Nuitee
C
Cheila Linette • extended_group • pa
10
Pros:

La ubicación, el personal muy amable y lo cómodo de las habitaciones

2026-03-05 • via Nuitee
E
EVANDRO • couple • us
9
Pros:

Excellent location, near to very good restaurants and malls. The room was very good with a lot of space. The breakfast could be better, not too many options.

Cons:

The breakfast could be better.

2026-03-04 • via Nuitee
H
HUGO • family_with_children • pe
9
Buena ubicación para conocer la ciudad
Pros:

muy buena ubicación, bue desayuno y habitaciones espaciosas y cómodas. Hay varios restaurantes en las afueras del hotel

Cons:

Demora en el check in. Debería ser más rápido

2026-03-02 • via Nuitee
D
Diana • family_with_children • co
10
Maravillosa
Pros:

La ubicación del hotel es fantastica. La habitación al contar con suficiente espacio, para tres personas se siente mayor confort.

Cons:

Tal vez en el baño que no encontramos jabón tradicional, sino que es en gel.

2026-03-02 • via Nuitee
A
Andres • extended_group • us
10
Pros:

Excellent service in breakfast

2026-03-01 • via Nuitee
R
Rakesh • solo_traveller • in
1
Next time will book another hotel ,I have been staying here for 12 years ,though
Pros:

location

Cons:

I had two booking ,first booking for one night and another booking for 4-5 days ,but since the hotel was overbooked they sold my booking to someone else ,despite me making the payement

2026-02-27 • via Nuitee