Hotel Holiday Inn Express & Suites Medellin by IHG

Hotels
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Holiday Inn Express
8.6 (676 reviews)
Carrera 43A # 1Sur - 150 , Medellín , co

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleaning inconsistencies
Bathroom amenities lacking

Categories

Cleanliness
7.86
Multiple guests mentioned issues with room cleaning and maintenance.
Service
9.33
Staff received high praise for their friendliness and attentiveness.
Location
9.37
Consistently noted as being excellent and convenient.
Room Quality
8.32
Rooms were described as spacious but had mixed reviews on amenities.
Amenities
7.85
Some amenities like bathroom supplies were inconsistent.
Value for Money
8.81
Generally considered good for the quality offered.
Food and Beverage
8.36
Breakfast quality and variety could use improvement, but was enjoyable overall.
Overall Experience
8.93
Despite some drawbacks, guests reported a positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:31

Property Description

Luxurious Suites with City Views
The hotel, located in the exclusive Poblado district, offers luxurious suites with stunning city views. The spacious suites with wooden floors are air conditioned and equipped with a kitchenette, seating area, and cable TV.

Convenient Amenities and Facilities
Guests can take advantage of the casino, gym, and free Wi-Fi during their stay. A complimentary breakfast is served in the Sky Club, and drinks can be enjoyed at the cocktail lounge. Additionally, being part of La Strada Mall provides easy access to various dining options.

Ideal Location and Transportation
Conveniently situated, the hotel is a short drive from Olaya Herrera Airport and within walking distance of two metro stations. Free parking is available, and guests can utilize the tour desk to arrange shuttle services.

Book now to experience luxury and convenience at Holiday Inn Express in Poblado!

Important information:

LOCAL TAX RULES: In accordance with local tax laws, all Colombian citizens and resident foreigners are required to pay a 19% VAT surcharge. This VAT surcharge is not included in the accommodations rates and must be paid separately.
To be exempt from this 19% VAT surcharge, guests must have a TP12 visa or a PIP3, PIP5, PIP6, PIP10, TP7, or TP11 stamp when entering the country. The exemption only applies to accommodations fees. The permit must be shown upon arrival.

VAT is not automatically included in the total amount of the reservation.

In accordance with Colombian law 679 of 2001, law 1.336 of 2009, and resolution 3.840 of 2009, child sexual exploitation is illegal. Therefore, all children between the ages of 0 and 17 must present a valid identity document and their birth certificate along with their parents' identity documents to confirm the relationship. If the minor is not accompanied by his or her parents, the accompanying adults must have a notarized written authorization along with the above-mentioned documentation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for US$3 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 676 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 7.85
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 8.93
J
Julio • family_with_children • co
10
Pros:

Buena ubicación, habitaciones amplias y cómodas y el desayuno buffet muy bueno.

2026-02-11 • via Nuitee
J
Jaime Andres • solo_traveller • co
5
They have to work more on breakfast quality
Pros:

The location is great

Cons:

It seems old and breakfast is not good

2026-02-08 • via Nuitee
M
MIGUEL ANTONIO • solo_traveller • co
9
Agradable
Pros:

El espacio, muy amplio y acogedor

Cons:

Cuando se vacía el inodoro este hacía mucha bulla

2026-02-08 • via Nuitee
R
Rakesh • solo_traveller • in
3
Pros:

location

Cons:

The rude behaviour at the reception of one guy

2026-01-30 • via Nuitee
Y
Yira Margarita • family_with_children • co
7
muy bueno
Pros:

Habitacion amplia confortable, buena atencion, el desayuno muy bueno.

Cons:

pocas almohadas en las camas

2026-01-29 • via Nuitee
I
Isabel • couple • co
8
Cons:

el área de la piscina la música era muy alta

2026-01-29 • via Nuitee
C
Claudia • extended_group • pt
10
Buena eleccion, recomendaría
Pros:

Ubicación excelente, habitación cómoda y amplia, baños limpio. Buena atención

2026-01-28 • via Nuitee
V
Victor • solo_traveller • us
8
2026-01-28 • via Nuitee
S
Sandra Paola • family_with_children • co
5
Pros:

Estuvimos 6 horas esperando la entrada a la habitación , el personal parecía bravo molesto . La habitación no tenía agua caliente, solos nos dieron dos toallas , las almohadas incómodas. El desayuno terrible . Dos horas para unos huevos . No en general muy malo el hotel

2026-01-28 • via Nuitee
A
Andrija • solo_traveller • de
1
Cons:

You charge abnormal Prices for nonsense from the Refrigerator in the room

2026-01-27 • via Nuitee
M
MARIBEL • family_with_children • co
9
Pros:

Excelente atencion, amabilidad, buena ubicacion, el desayuno y la zona de restaurante estuvo muy bien.

2026-01-27 • via Nuitee
A
Adriana • solo_traveller • co
10
Pros:

Muy buena ubicación e instalaciones

2026-01-27 • via Nuitee
M
Monica • family_with_children • co
8
Buena ubicación
Pros:

Excelente Ubicación

Cons:

No salí agua caliente en la mañana de la ducha… apenas levemente templada.

2026-01-26 • via Nuitee
M
Maria Victoria • extended_group • co
9
2026-01-26 • via Nuitee
R
RUBEN • family_with_children • us
10
2026-01-24 • via Nuitee
D
DONALD • extended_group • pr
8
2026-01-23 • via Nuitee
R
Regina • solo_traveller • at
9
2026-01-22 • via Nuitee
C
Clara Lucia • extended_group • co
9
Pros:

Excelente y muy variado

Cons:

Una noche compré comida por fuera para comer en la habitación y no recogieron los platos; me tocó llamar a la recepción…..

2026-01-20 • via Nuitee
J
Jannik • family_with_children • co
10
Pros:

Definitivamente superó mis expectativas. Una ubicación maravillosa, un hotel muy lindo, la habitación espectacular, todo muy limpio y los desayunos excelentes.
Lo recomiendo al 100%

Cons:

Todo me pareció muy bueno.

2026-01-19 • via Nuitee
E
Eduardo José • couple • cr
9
Un excelente lugar
Pros:

La ubicación del Hotel muy buena, el desayuno muy variado y rico y la habitación confortable, limpia.

Cons:

Todo estaba bien

2026-01-19 • via Nuitee