Hotel One The Mall, Lahore

Hotels
8.4 (138 reviews)
105 A, The Mall, Lahore, Punjab , Lahore , PK

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great staff
Good location
Cons:
Bed bugs
Tasteless food

Categories

Cleanliness
7.65
Issues mentioned about bed bugs and constant smell in the room.
Service
9.15
Staff was consistently praised for being phenomenal and welcoming.
Location
8.65
Location received positive mentions, considered good and convenient.
Room Quality
8.15
Rooms were generally clean and comfortable, some issues with functionality.
Amenities
8.65
Dining area and breakfast were positively mentioned despite some limitations.
Value for Money
8.65
Generally considered a good value for the money spent.
Food and Beverage
7.65
Complaints about fewer food items and tasteless food.
Overall Experience
8.65
Guests reported a broadly positive experience, highlighting staff and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:04

Property Description

Luxurious Rooms and Modern Facilities

Hotel One The Mall, Lahore offers spacious and elegantly decorated rooms with modern amenities, ensuring a comfortable stay for guests. From fine beddings to flat-screen TVs, each room is designed to provide a relaxing retreat after a day of exploring Lahore.

Convenient Location and Accessibility

Conveniently located just 4 km from Lahore Museum, our hotel provides easy access to major attractions such as Badshahi Mosque, Lahore Fort, and Shalimar Garden. Whether you are here for business or leisure, you'll appreciate our proximity to key destinations in the city.

Dining Excellence at Kafe One

Indulge in a culinary experience at Kafe One, where guests can savor quality teas, coffee, and European dishes in a cozy setting. Whether you're starting your day with a light snack or unwinding after sightseeing, Kafe One offers a delightful dining experience.

Book your stay at Hotel One The Mall, Lahore for a memorable and convenient visit to the vibrant city of Lahore.

Important information:

Please note that local residents will not be allowed to check in.

All guests are required to pay full stay amount upon check-in. Hotel reserves the right to refuse any check-in without having full stay amount upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 138 reviews
Cleanliness: 7.65
Service: 9.15
Location: 8.65
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 8.65
S
sulehri • couple • pk
1
2026-10-30 • via Nuitee
M
Mahdi • solo_traveller • pk
7
2026-10-24 • via Nuitee
S
Shahzad • solo_traveller • pk
10
Pros:

Staff behavior especially breakfast serving, in my room.

2026-10-22 • via Nuitee
M
Mohammed • solo_traveller • gb
10
Great value for money
Pros:

Central location for Lahore city. Situated on the Mall which is free from the hustle and bustle of Lahore city.
Despite being on the main road, it is surprisingly quiet.
The property overall was very clean.
The staff at all level were very helpful and accommodating.

Cons:

The property lacks a sign on the main road. Most of the taxi drivers did not know it.

2026-10-21 • via Nuitee
K
Khan • family_with_children • pk
8
2026-10-20 • via Nuitee
R
Ramay • couple • au
8
2026-10-19 • via Nuitee
S
Shahjahan • solo_traveller • pk
7
2026-10-19 • via Nuitee
A
azzit • solo_traveller • pk
8
Cons:

Need to improve breakfast

2026-10-18 • via Nuitee
W
Waseem • family_with_children • pk
8
2026-10-18 • via Nuitee
M
Muhammad • family_with_children • pk
8
2026-10-18 • via Nuitee
K
Khadim • couple • us
4
2026-10-17 • via Nuitee
M
Mishal • family_with_children • pk
10
Pros:

The cleanness and the environment

Cons:

Nothing

2026-10-16 • via Nuitee
J
Junaid • family_with_children • pk
6
Pros:

The location was peaceful and calm. The hotel was okay.

2026-10-16 • via Nuitee
A
Abdul • extended_group • pk
10
2026-10-16 • via Nuitee
D
danyan • solo_traveller • ca
6
2026-10-13 • via Nuitee
W
Wajahat • couple • is
5
Go for it if you have no choice
Pros:

Location Only

Cons:

The rooms felt quite dated and were smaller than expected. The glass toilet doors were also not ideal, as any light or noise from someone using the bathroom could easily disturb anyone trying to sleep. Overall, the room could do with some modernisation and a more practical layout.

2026-10-13 • via Nuitee
M
MUHAMMAD QAMAR UR • family_with_children • pk
6
Good
Pros:

I asked them to provide the EXTRA Foam for small kids under 3 years but they charged us 2 mattress Rs.2000 each plus taxes.They should not charge once i mentioned in my booking with you.
In bath rooms there was no point to hang the cloth for bath.There was no writing table in rooms.
I used rooms 101,102,103,105

2026-10-12 • via Nuitee
Z
Zubair Ahmed1 • solo_traveller • pk
7
2026-10-11 • via Nuitee
A
Azeem Naeem Adamjee • solo_traveller • pk
9
Pros:

Excellent breakfast, and hospitable staff.

Cons:

The hotel is on Mall Road, so a little further away from the City Center. However, not too bad since you can catch a cab - walking to places is not possible from here.

2026-10-07 • via Nuitee
D
Dr. Khalid • family_with_children • pk
6
Not a value for money.
Pros:

Meals was the weakest link overall. The kitchen service/ taste/ serving not upto the mark at all.

Cons:

Meals and kitchen products.

2026-10-07 • via Nuitee