Casa Gaitana - Alma Hotels

Hotels
9 (816 reviews)
3-55 Calle 18 Casa del pozo , Santa Marta , co

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Helpful staff
Cons:
Noise from the street
Cleanliness issues
Small and unclean pool

Categories

Cleanliness
8.46
Some guests noted cleanliness issues such as dust and unclean pool water.
Service
9.43
Guests appreciated the friendly and helpful staff.
Location
9.47
The location is ideal, very central and convenient.
Room Quality
8.42
Rooms were comfortable, but some had noise issues and lack of views.
Amenities
8.45
Amenities like breakfast were praised, but there were concerns about the pool.
Value for Money
8.91
The hotel is considered good value for the price.
Food and Beverage
9.46
Breakfast was frequently complimented by guests.
Overall Experience
9.43
The overall stay was pleasant despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:11

Property Description

Central Location in Santa Marta

Luxurious Amenities

Casa Gaitana - Alma Hotels, situated in the heart of Santa Marta, offers a perfect blend of comfort and convenience. Indulge in our air-conditioned rooms, take a refreshing dip in the outdoor pool, and stay connected with complimentary WiFi. Relax on the terrace and enjoy impeccable room service along with a dedicated concierge at your service.

Family-Friendly Accommodation

Our 4-star hotel features spacious family rooms, ensuring everyone has a comfortable stay. Each room is equipped with modern amenities including a kettle, flat-screen TV, and a private bathroom. Some units even boast a charming balcony, perfect for soaking in the scenic views.

Near Major Attractions

Immerse yourself in the beauty of Santa Marta with popular attractions like Bahía de Santa Marta Beach and Santa Marta Gold Museum just a stone's throw away. With the convenience of a paid airport shuttle service, your journey to Casa Gaitana - Alma Hotels is made effortless.

Experience Santa Marta in style - book your stay with us today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

9
Based on 816 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 9.43
M
Mariana family_with_children br
10
Melhor hospedagem de Sta Marta
Pros:

Tudo perfeito! Localizacao excelente, perto de tudo! Desayuno delicioso e tudo fresco! Casa incrivelmente bonita, quarto e banheiro amplos e confortáveis. Melhor custo beneficio que já vi na vida, voltaria mil vezes, foi incrível!

Cons:

Nada, foi tudo perfeito!

2026-04-10 via Nuitee
A
AMANDA couple br
9
Pros:

Bom hotel, no centrinho de Santa Marta. O quarto é amplo e confortável.

Cons:

O que não gostei é que há muitas muriçocas no hotel, mas não sei se teriam como fazer algo a respeito disso ou se é da região mesmo.

2026-04-09 via Nuitee
I
Ian family_with_children gb
9
Stylish stay
Pros:

Stayed in the upstairs room. Very large main bedroom with small one on the side for our son. Excellent room, comfortable, stylish and spacious. Main area downstairs had a small, welcoming pool that gets the sun in the morning and a communal area for eating and relaxing. Breakfasts were tasty and staff very friendly and helpful. Very close to a variety of restaurants and bars. Had an initial issue of wrong keys being given to us but soon sorted.

Cons:

Only negative was the nightly noise from the adjacent bar called Crabs which continues until late. (However, the music from there was that good that we had to go there on our last night and try it out!)

2026-04-09 via Nuitee
R
ROCIO family_with_children co
9
Pros:

Las personas como Isa, Carolina y Doria, son muy amables y hacen que te sientas en casa. La variedad en el desayuno.

Cons:

Todo excelente. Solo el ruido exterior en la noche.

2026-04-08 via Nuitee
A
Angel extended_group co
10
Pros:

El lugar es muy tranquilo, los espacios son muy acogedores y la piscina es abierta todo el tiempo, muy amable el personal del lugar.

2026-04-06 via Nuitee
L
laura extended_group it
8
Cons:

La gentilezza e disponibilità dello staff.

2026-04-05 via Nuitee
D
Diana family_with_children ca
2
Room with no windows
Pros:

The breakfast was good and the staff was very nice.

Cons:

The room we stayed in had no windows... none, and with poor lighting, only 2 warm light bulbs. It does not say anywhere if you will have or not windows in your room. Warm water in the shower comes and goes. TV didn't work, we put cartoons on youtube for my 5 year old. Pool didn't work during our stay, but they gave us access to the pool of another property. Mosquitos are everywhere, and other insects too.

2026-04-05 via Nuitee
M
Mailyn family_with_children co
10
Excelente para pasar tiempo en pareja.
Pros:

Tranquila, cerca de la playa y muy hermosa.

2026-04-04 via Nuitee
B
BEATRIZ family_with_children es
10
Pros:

La atención fue excepcional, maravillosa. Nos ayudaron en todo. Las instalaciones están muy limpias, y desayuno rico.

Cons:

Había un poco ruido por la noche.

2026-04-03 via Nuitee
V
Vargas couple co
10
Lindo por dentro.
Pros:

Cerca de la playa y restaurantes.

2026-04-03 via Nuitee
J
JORGE family_with_children cl
10
Pros:

Carol excelente

2026-03-31 via Nuitee
V
Vargas family_with_children co
9
Una buena estancia historico cultural en el centro de Santa Martha
Pros:

La casa es muy bonita y confortable, mantiene la tradición colonial, respetando la arquitectura de la zona.

Cons:

Han colocado algunos bares alrededor y fin de semana hacen mucho ruido.

2026-03-27 via Nuitee
R
Rodolfo Giovanni family_with_children it
9
Buon soggiorno.
Pros:

La posizione è fantastica, la struttura caratteristica, la prima colazione ottima

Cons:

Le modalità di realizzazione del check-in sono un po' complicate, il codice su wathsapp non viene spiegato nelle istruzioni.
Il letto è piccolo ed un po' scomodo.

2026-03-27 via Nuitee
S
Soraia couple ch
8
Pros:

Personnel très agréable

Cons:

Pas d’isolation dans la chambre et un bar en face qui met de la musique Rock jusqu’à 3h du matin

2026-03-25 via Nuitee
N
Natasha couple gb
9
Helpeful staff and nice hotel in the heart of Santa Marta
Pros:

Lovely stay at Casa Gaitana. The staff were really helpful and accommodating and Ana made us a lovely breakfast. They let us leave our luggage for a few days which was so helpful too.

Cons:

It was a little noisy at night

2026-03-21 via Nuitee
R
Rogeria family_with_children br
9
Pros:

A localização é excelente, próxima aos restaurantes, ao mar de onde saem os passeios. A casa é linda, antiga e charmosa. O café da manhã poderia melhorar, servindo mais opções de frutas, iogurte e bolos.

Cons:

Os travesseiros são velhos e desconfortáveis.

2026-03-17 via Nuitee
D
David couple es
10
Fantástica
Pros:

Carol es un ser de luz. Desde el minuto uno nos brindó todo lo que necesitábamos y nos facilitó mucho nuestra estancia, a pesar de haber llegado antes de la hora del check in. Su desayuno es espectacular y la forma en la que trata a la gente hace que te sientas como en casa y que las instalaciones del hotel pasen a un segundo plano. Felicidades por tener personal de esa calidad humana.

Cons:

Ubicación, amplitud de la habitación y zonas comunes.

2026-03-17 via Nuitee
D
David couple es
10
2026-03-17 via Nuitee
L
Luz Amanda family_with_children co
10
Acogedor y bien ubicado
Pros:

Muy buena ubicación

2026-03-16 via Nuitee
F
François extended_group fr
8
Superbe hôtel
Pros:

L’emplacement près de la plage et des rues commerçantes
La piscine
Le petit déjeuner

Cons:

L’emplacement en face d’une boîte de nuit. Du coup musique tard dans la nuit

2026-03-15 via Nuitee