Casa Gaitana - Alma Hotels

Hotels
9 (819 reviews)
3-55 Calle 18 Casa del pozo , Santa Marta , co

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Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Tour desk
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Review Highlights

Pros:
Great location
Delicious breakfast
Helpful staff
Cons:
Noise from the street
Cleanliness issues
Small and unclean pool

Categories

Cleanliness
8.46
Some guests noted cleanliness issues such as dust and unclean pool water.
Service
9.43
Guests appreciated the friendly and helpful staff.
Location
9.47
The location is ideal, very central and convenient.
Room Quality
8.42
Rooms were comfortable, but some had noise issues and lack of views.
Amenities
8.45
Amenities like breakfast were praised, but there were concerns about the pool.
Value for Money
8.91
The hotel is considered good value for the price.
Food and Beverage
9.46
Breakfast was frequently complimented by guests.
Overall Experience
9.43
The overall stay was pleasant despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:11

Property Description

Central Location in Santa Marta

Luxurious Amenities

Casa Gaitana - Alma Hotels, situated in the heart of Santa Marta, offers a perfect blend of comfort and convenience. Indulge in our air-conditioned rooms, take a refreshing dip in the outdoor pool, and stay connected with complimentary WiFi. Relax on the terrace and enjoy impeccable room service along with a dedicated concierge at your service.

Family-Friendly Accommodation

Our 4-star hotel features spacious family rooms, ensuring everyone has a comfortable stay. Each room is equipped with modern amenities including a kettle, flat-screen TV, and a private bathroom. Some units even boast a charming balcony, perfect for soaking in the scenic views.

Near Major Attractions

Immerse yourself in the beauty of Santa Marta with popular attractions like Bahía de Santa Marta Beach and Santa Marta Gold Museum just a stone's throw away. With the convenience of a paid airport shuttle service, your journey to Casa Gaitana - Alma Hotels is made effortless.

Experience Santa Marta in style - book your stay with us today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

9
Based on 819 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 9.43
R
Riccardo • couple • it
9
Pros:

The breakfast was very good as other people wrote and the house is a very beautiful old colonial house that provide a very nice experience. Everything was perfectly clean even though the small pool I would say is more like a decoration than meant to be used. The woman that prepare the breakfast is super friendly and the staff on chat is very supportive. They kept our bag for two days while in tayrona.

Cons:

As other people wrote (we knew in advance thanks to that) there is loud music and rumba going on till 3 am. Knowing this issue the hotel should provide automatically every room of earplugs that helps a bit, we had our knowing in advance about the problem thanks to the other reviews.
The room was very very hot but the AC is pointed directly on the bed so we struggle using it during the night.

2026-05-09 • via Nuitee
D
Daniela Correa • family_with_children • co
10
Maravillosos
Pros:

La ubicación es excepcional: cerca tiene comercios, restaurantes, lugares para visitar. El lugar es amplio, cómodo y ofrece mucha independencia.

Cons:

La suite presidencial es muy buena, pero se llega a ella mediante unas escaleras en caracol y puede ser dificil para adultos mayores o personas con movilidad reducida. Pueden reservar las habitaciones del primer piso con total tranquilidad.

2026-05-07 • via Nuitee
L
Luisa Fernanda • extended_group • co
10
2026-05-07 • via Nuitee
T
tatiana • family_with_children • co
6
Pros:

El desayuno, el ambiente de la casa y la amabilidad de las personas de servicio.

Cons:

Estar más atentos al tema de la piscina.

2026-05-05 • via Nuitee
M
Marcin • family_with_children • pl
9
Komfortowy nocleg w centrum miasta
Pros:

Fantastyczne śniadanie przygotowywane przez Dorę, bardzo pomocną i przyjazną osobę. Mieszkaliśmy w ogromnym aprartamencie na samej górze w przepięknej starej kamienicy. Bardzo dużo miejsca dla naszej 4ki. Było bardzo czysto, a czas dzieciom umilił mały basen na dziedzińcu. Zdecydowanie polecam na 1-2 dniowy postój w Santa Marta. Dodatkowo mogliśmy przechować bagaże na parę dni co było bardzo pomocne.

Cons:

Trochę głośno, ponieważ hotel mieści się w turystycznej części Santa Marty, a z balkonu naszego apartamentu można przejść bezpośrednio do baru obok, gdzie do późna grała głośna muzyka.

2026-05-04 • via Nuitee
D
DAVID ANDRES • couple • co
10
Un muy buen lugar para hospedarse
Pros:

La ubicación es muy estratégica, a un par de cuadras del parque de los novios, cerca de restaurantes, bares, discotecas, la zona es segura y tranquila, pese a su cercanía a lugares de rumba y entretenimiento.
Su arquitectura es antigua y sus habitaciones muy amplias y cómodas. El echo de que sea un hospedaje con tan pocas habitaciones hace que sea en un lugar ameno tranquilo para estar. La piscina es pequeñita pero apenas para refrescarse unos minutos.
La señora Gloria, quien nos atendió, fue muy formal, me contó un poco de historia de la casa y de la ciudad, fue muy formal y servicial.
Si busca un lugar tranquilo, ameno, cómodo, seguro y en el centro hídrico de Santa Marta, este es el lugar.

2026-05-03 • via Nuitee
S
steve • couple • gb
9
Amazing value for atmospheric accommodation
Pros:

Amazing old house with huge rooms in a good location. Much more impressive than expected. Helpful staff.

Cons:

Not much -- didn't get to meet our lovely booking contact though.

2026-05-03 • via Nuitee
P
Patricia • extended_group • es
10
Súper recomendable
Pros:

Casa antigua decorada con gusto minimalista y acorde con la época nos encantó

Cons:

El colchón un poco incómodo pero nada que no se pueda soportar

2026-04-30 • via Nuitee
D
DJ.amel • solo_traveller • fr
9
Pros:

La maison est magnifique. Dommage que nous ne sommes restés qu'une nuit!
Située en plein centre ville de Santa Marta, proche des meilleurs restaurants de la ville et de la mer.

2026-04-28 • via Nuitee
T
tabi • extended_group • fr
10
Super!
Pros:

Super établissements !
Très bien situé.
La dame qui s’occupe du lieu est incroyable !

Cons:

La literie pas ouf

2026-04-23 • via Nuitee
L
LibiaMoreno • solo_traveller • co
10
2026-04-23 • via Nuitee
G
Giovanny • family_with_children • es
10
Pros:

Ubicación de 10

2026-04-17 • via Nuitee
M
Magali • couple • co
10
Pros:

Ubicacion

Cons:

Cerca habia como una discoteca y se escuchaba la música

2026-04-14 • via Nuitee
J
Juliana Isabella • couple • co
10
2026-04-14 • via Nuitee
M
Mariana • family_with_children • br
10
Melhor hospedagem de Sta Marta
Pros:

Tudo perfeito! Localizacao excelente, perto de tudo! Desayuno delicioso e tudo fresco! Casa incrivelmente bonita, quarto e banheiro amplos e confortáveis. Melhor custo beneficio que já vi na vida, voltaria mil vezes, foi incrível!

Cons:

Nada, foi tudo perfeito!

2026-04-10 • via Nuitee
A
AMANDA • couple • br
9
Pros:

Bom hotel, no centrinho de Santa Marta. O quarto é amplo e confortável.

Cons:

O que não gostei é que há muitas muriçocas no hotel, mas não sei se teriam como fazer algo a respeito disso ou se é da região mesmo.

2026-04-09 • via Nuitee
I
Ian • family_with_children • gb
9
Stylish stay
Pros:

Stayed in the upstairs room. Very large main bedroom with small one on the side for our son. Excellent room, comfortable, stylish and spacious. Main area downstairs had a small, welcoming pool that gets the sun in the morning and a communal area for eating and relaxing. Breakfasts were tasty and staff very friendly and helpful. Very close to a variety of restaurants and bars. Had an initial issue of wrong keys being given to us but soon sorted.

Cons:

Only negative was the nightly noise from the adjacent bar called Crabs which continues until late. (However, the music from there was that good that we had to go there on our last night and try it out!)

2026-04-09 • via Nuitee
R
ROCIO • family_with_children • co
9
Pros:

Las personas como Isa, Carolina y Doria, son muy amables y hacen que te sientas en casa. La variedad en el desayuno.

Cons:

Todo excelente. Solo el ruido exterior en la noche.

2026-04-08 • via Nuitee
A
Angel • extended_group • co
10
Pros:

El lugar es muy tranquilo, los espacios son muy acogedores y la piscina es abierta todo el tiempo, muy amable el personal del lugar.

2026-04-06 • via Nuitee
L
laura • extended_group • it
8
Cons:

La gentilezza e disponibilità dello staff.

2026-04-05 • via Nuitee