Free
Children allowed

Facilities

Supervised childcare/activities
ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Free beach shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious and clean rooms
Great location
Cons:
Inconsistent water temperature in showers
Some staff not very welcoming
Pool water temperature was too cold

Categories

Cleanliness
8.49
Generally clean, with some comments about needing improvements in certain areas.
Service
9.46
Friendly staff, although some inconsistency in service noted.
Location
9.5
Conveniently located near attractions and markets.
Room Quality
9.45
Spacious, modern rooms with positive feedback overall.
Amenities
8.98
Amenities such as pools and gyms are well-received, though some wish for better quality items.
Value for Money
8.94
Good value, though expectations might be high given the rating.
Food and Beverage
8.49
Breakfast options could be improved, with specific local choices missing.
Overall Experience
9.46
Overall enjoyable stay with minor cons addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:45

Property Description

Luxurious Accommodation
Experience 5-star luxury at The Empress Premier Chiang Mai - SHA Extra Plus. Each room is elegantly furnished with modern amenities, ensuring a comfortable stay.

Relaxation and Wellness
Indulge in the year-round outdoor pool, fitness centre, and sauna. Unwind in the shared lounge or pamper yourself at the on-site hot tub and hairdresser's for the ultimate relaxation.

Convenience and Services
Enjoy free WiFi, room service, and a 24-hour front desk for all your needs. The hotel also boasts a restaurant, business centre, and concierge services for a seamless stay.

Book now for an unforgettable experience at The Empress Premier Chiang Mai - SHA Extra Plus.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for THB 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 663 reviews
Cleanliness: 8.49
Service: 9.46
Location: 9.5
Room Quality: 9.45
Amenities: 8.98
Value for Money: 8.94
Food and Beverage: 8.49
Overall Experience: 9.46
A
ABDULLAH • solo_traveller • ae
7
Cons:

طاقم لايجيد اللغة الانجليزية وغير متعاونين مع الضيوف في تحقيق مطالبهم.

2026-06-16 • via Nuitee
K
Kathy • solo_traveller • us
10
2026-06-14 • via Nuitee
M
Margaret • solo_traveller • us
10
Fabulous experience and very enjoyable
Pros:

Everything- beautiful building - very welcoming staff

Cons:

Nothing

2026-06-13 • via Nuitee
S
Solomon • couple • ae
10
Home Away from Home
Pros:

We always stay in this hotel every time we visit Chiang Mai. The hotel is always immaculate…very spick and span. It’s in a lovely area which is not to far from the main road. However once you’re in the hotel surroundings, its feels very quiet and secluded. The staff in the hotel are incredible . They are what makes this hotel a success. Ms. Boom and her team are like family to us. We hope to visit and stay again .

Cons:

Nothing

2026-05-22 • via Nuitee
P
Philip • couple • th
9
Royal Retreat
Pros:

We were treated like royalty by staff, and upgraded to a suite upon arrival. A goodie bag with fruit, nuts, and chocolates was brought a few minutes after we settled in. Beds were very comfortable, and the room was immaculate. Location is within a five-minute walk to good Thai and Chinese dining options. Breakfast buffet had Thai, Western, and Chinese options. The saunas helped us relax before bed.

Cons:

The main chandelier over the living room was inoperative, though there was adequate lighting elsewhere.

2026-05-12 • via Nuitee
D
Dawid • solo_traveller • pl
10
2026-05-09 • via Nuitee
N
Nantiya • family_with_children • th
10
2026-05-07 • via Nuitee
J
Jerry-Lee • couple • gb
9
Made to feel really welcome and they accommodated us perfectly. Would definitely recommend this hotel to anyone wanting
Pros:

Awesome stay here. Staff did everything to make us feel welcome. Pool was decent size and location was ideal for night market and Songkran festival

2026-04-21 • via Nuitee
O
Ori • family_with_children • il
9
Pros:

הכל

2026-04-14 • via Nuitee
B
Benjamin • couple • us
10
2026-03-31 • via Nuitee
E
Elizabeth • couple • nl
9
2026-03-24 • via Nuitee
M
Marc-Andre • couple • ca
10
Best week of my seven week vacation.
Pros:

Best hotel I stayed at in a long time. I was there for 7 nights. They received me with a whole lot of goodies. The staff were all really amazing, helpful and quite nice. When I left they offered to provide a transfer to the airport. The front desk manage came to wish me a good trip back and gave me a small gift. Very nice gesture.

Cons:

It was very clean and everyone was very nice.

2026-03-24 • via Nuitee
C
Caoimhe • couple • gb
10
Exceptional
Pros:

The excellent customer service

2026-03-24 • via Nuitee
M
Mir Hasan Shaheel • couple • bd
10
2026-03-21 • via Nuitee
S
Sandesh • solo_traveller • my
9
2026-03-17 • via Nuitee
G
Georg • couple • de
10
Überraschend schöner Aufenthalt
Pros:

Die Ausstattung hat uns sehr gut gefallen traditionell Thai das Frühstück war absolut ausreichend und das Personal immer zur Stelle wenn es gebraucht wurde und auch sehr zuvorkommend und freundlich die Sauberkeit im ganzen Hotel war auch sehr gut. Haben bei unserer Anreise ein kostenloses Upgrade in die nächste höhere Kategorie gekriegt und noch ein Geschenkpaket

Cons:

Nichts

2026-03-13 • via Nuitee
D
David • couple • gb
9
Really good when considering price/quality. Would probably book again on a future trip to Chiang Mai
Pros:

Amazing room, very big and spotless. Extremely good price/quality. Breakfast was good with some variety. Impressive quantity of complimentary snacks & drinks.

2026-03-11 • via Nuitee
R
RIKA • couple • il
9
שהייה נחמדה, תמורה מלאה למחיר
Pros:

מלון חמוד מאוד

Cons:

מרחק ממרכז העיר

2026-03-09 • via Nuitee
D
Daaimah • family_with_children • us
10
2026-03-07 • via Nuitee
D
doron • family_with_children • il
10
Pros:

סוויטה גונייר מרוווח נקי מאוד צוות מקסים קיבלת פנים מצויינת קיבלנו סלים של מיים וממתקים ופינוקים בחדר סלסלאות פירות נוף ארוחת בוקר טובה בקיצור מקום מצויין איין ספק שאנחנו בצאנג מאי זה המקום הינו 3 שהינו כ שבוע תודה ממליץ אחלה מקום

Cons:

לא ממקום בלב העיניינים מס דקות הליכה לא נוראה אבל זה גם יתרון של שקט

2026-03-06 • via Nuitee