Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious and clean rooms
Great location
Cons:
Inconsistent water temperature in showers
Some staff not very welcoming
Pool water temperature was too cold

Categories

Cleanliness
8.49
Generally clean, with some comments about needing improvements in certain areas.
Service
9.46
Friendly staff, although some inconsistency in service noted.
Location
9.5
Conveniently located near attractions and markets.
Room Quality
9.45
Spacious, modern rooms with positive feedback overall.
Amenities
8.98
Amenities such as pools and gyms are well-received, though some wish for better quality items.
Value for Money
8.94
Good value, though expectations might be high given the rating.
Food and Beverage
8.49
Breakfast options could be improved, with specific local choices missing.
Overall Experience
9.46
Overall enjoyable stay with minor cons addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:45

Property Description

Luxurious Accommodation
Experience 5-star luxury at The Empress Premier Chiang Mai - SHA Extra Plus. Each room is elegantly furnished with modern amenities, ensuring a comfortable stay.

Relaxation and Wellness
Indulge in the year-round outdoor pool, fitness centre, and sauna. Unwind in the shared lounge or pamper yourself at the on-site hot tub and hairdresser's for the ultimate relaxation.

Convenience and Services
Enjoy free WiFi, room service, and a 24-hour front desk for all your needs. The hotel also boasts a restaurant, business centre, and concierge services for a seamless stay.

Book now for an unforgettable experience at The Empress Premier Chiang Mai - SHA Extra Plus.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 697 reviews
Cleanliness: 8.49
Service: 9.46
Location: 9.5
Room Quality: 9.45
Amenities: 8.98
Value for Money: 8.94
Food and Beverage: 8.49
Overall Experience: 9.46
M
Makhloufi • couple • th
10
2026-09-15 • via Nuitee
A
Akinyi • couple • au
10
2026-09-13 • via Nuitee
S
Svitlana • solo_traveller • cy
10
Pros:

Все было на высшем уровне

2026-09-07 • via Nuitee
P
Patrice • family_with_children • fr
10
Merci pour votre flexibilité ! Superbe séjour en famille.
Pros:

Tout. Chambres super spacieuses et connectées, très bon petit déjeuner. L'hôtel a accepté de modifier sans frais ma réservation le jour même suite à une erreur de ma part ! Panier de bienvenu très copieux. Très grande piscine. Parking à disposition.

Cons:

Restaurant non-climatisé (mais ventilé).

2026-09-06 • via Nuitee
שרמה • solo_traveller • il
9
2026-09-02 • via Nuitee
N
Nir • solo_traveller • il
10
2026-08-30 • via Nuitee
N
Nir • solo_traveller • il
10
Pros:

שדרגו אותנו לחדר גדול מאוד בלי שנבקש
צוות אדיב מאוד, עזרו לנו עם שבת לעלות במעלית ולפתוח דלתות, היה ממש כיף במלון.

2026-08-30 • via Nuitee
M
Miguel • solo_traveller • es
9
Pros:

Te dan una bolsa con zumos, galletas, dulces como obsequio. El desayuno súper completo. La habitación es enorme y puro lujo

Cons:

La habitación está un poco anticuada por la madera y la ubicación es mejor moverse en grab.

2026-08-29 • via Nuitee
H
Harold • solo_traveller • il
9
Pros:

Great staff, very attentative to our needs and requests.
Provided a room upgrade for us.
Phenomenal pool area and generally very nice and modern facilities and rooms.

2026-08-27 • via Nuitee
G
gianluca • couple • it
6
2026-08-26 • via Nuitee
לילך • solo_traveller • il
10
Pros:

הכל

Cons:

כלום

2026-08-25 • via Nuitee
L
Liat • family_with_children • il
9
2026-08-22 • via Nuitee
S
Sivaram • couple • ch
4
No recommendation😕
Pros:

Big room.

Cons:

Mold in the bathroom and the staff was not very helpful and friendly. They were constantly on the phone☹️ Far away from a 5 star hotel for my taste.

2026-08-19 • via Nuitee
S
Shoshana • solo_traveller • il
10
Pros:

We had a wonderful stay. The staff was so kind and patient. The room was clean and large with all the facilities we need. The swimming pool was great and breakfast was excellent.

2026-08-17 • via Nuitee
R
Rijsdijk • family_with_children • nl
9
2026-08-16 • via Nuitee
R
Ronald • solo_traveller • gh
9
aanrader
Pros:

vriendelijkheid personeel, kamer grootte, faciliteiten, sercice

Cons:

Hotel is iets gedateerd in zijn prijs klasse, keuken is niet geweldig

2026-08-14 • via Nuitee
Y
Yaron • solo_traveller • il
10
2026-08-14 • via Nuitee
G
gianluca • couple • it
7
2026-08-13 • via Nuitee
N
noga • solo_traveller • il
10
Great high end hotel!
Pros:

The whole place is new, very clean and beautifully designed. The staff are nice and helpful.

Cons:

For us the location was a bit far from activities. It's not like the old city where you just go out and have tons to do. Here you are more isolated, but that's a given and was known to us before and we used grab accordingly.

2026-08-13 • via Nuitee
G
Giorgio • solo_traveller • it
10
2026-08-11 • via Nuitee