Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious and clean rooms
Great location
Cons:
Inconsistent water temperature in showers
Some staff not very welcoming
Pool water temperature was too cold

Categories

Cleanliness
8.49
Generally clean, with some comments about needing improvements in certain areas.
Service
9.46
Friendly staff, although some inconsistency in service noted.
Location
9.5
Conveniently located near attractions and markets.
Room Quality
9.45
Spacious, modern rooms with positive feedback overall.
Amenities
8.98
Amenities such as pools and gyms are well-received, though some wish for better quality items.
Value for Money
8.94
Good value, though expectations might be high given the rating.
Food and Beverage
8.49
Breakfast options could be improved, with specific local choices missing.
Overall Experience
9.46
Overall enjoyable stay with minor cons addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:45

Property Description

Luxurious Accommodation
Experience 5-star luxury at The Empress Premier Chiang Mai - SHA Extra Plus. Each room is elegantly furnished with modern amenities, ensuring a comfortable stay.

Relaxation and Wellness
Indulge in the year-round outdoor pool, fitness centre, and sauna. Unwind in the shared lounge or pamper yourself at the on-site hot tub and hairdresser's for the ultimate relaxation.

Convenience and Services
Enjoy free WiFi, room service, and a 24-hour front desk for all your needs. The hotel also boasts a restaurant, business centre, and concierge services for a seamless stay.

Book now for an unforgettable experience at The Empress Premier Chiang Mai - SHA Extra Plus.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for THB 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 681 reviews
Cleanliness: 8.49
Service: 9.46
Location: 9.5
Room Quality: 9.45
Amenities: 8.98
Value for Money: 8.94
Food and Beverage: 8.49
Overall Experience: 9.46
Y
Yossi • couple • il
10
2026-07-22 • via Nuitee
A
Arjen • solo_traveller • nl
10
Meer luxe en dienstbaarheid dan verwacht
Pros:

We werden hartelijk ontvangen en kregen een upgrade naar een prachtige suite met mooi uitzicht over de stad. Ze stonden steeds klaar voor ons en gaven ons zelfs een prachtig pakket met heerlijkheden voor in de trein terug naar Bangkok.

Cons:

Niets

2026-07-21 • via Nuitee
Y
Yogev • solo_traveller • il
10
Pros:

המלון היה מדהים, שהינו בו שתי לילות ונתנו לנו שני תיקים עם כל מיני פינוקים ולאחר כמה ימים שהינו לילה נוסף אז שדרגו אותנו לסוויטה הנשיאותית של המלון ללא תוספת תשלום ושוב קיבלנו תיקים עם פינוקים והפעם גם הפינוקים היו משודרגים.
עשו הכל שיהיה לנו טוב ונוח ויש יתרון שזה גם 3 דק' ברגל מבית חב"ד

Cons:

שום דבר

2026-07-21 • via Nuitee
T
Thurupathan • solo_traveller • lk
3
2026-07-20 • via Nuitee
Y
Yogev • solo_traveller • il
10
2026-07-18 • via Nuitee
E
Eliahu • solo_traveller • il
10
2026-07-13 • via Nuitee
Z
zadok • solo_traveller • il
10
Pros:

המלון יפה ונקי.ארוחת בוקר טובה.מאד מומלץ

Cons:

קושי לווסת את חום המים במקלחת.או חם מדיי או קר.
ממוקם טיפה רחוק מהמרכז.לנו לא הפריע

2026-07-13 • via Nuitee
L
LEE • family_with_children • sg
7
Overall is good
Pros:

The staff is helpful and the location is good

Cons:

When having the Breakfast, the Pot holding rice is rusty... as a Premium Hotel, this can be improve by replace all the old equipment.

2026-07-13 • via Nuitee
احمد • extended_group • om
9
2026-07-12 • via Nuitee
C
Christel • family_with_children • nl
10
Prima locatie om de omgeving te verkennen
Pros:

Lekker rustig

Cons:

Veel drankjes en waren niet beschikbaar in de bar

2026-07-11 • via Nuitee
N
nmc12 • solo_traveller • tr
7
2026-07-08 • via Nuitee
N
Naor • family_with_children • il
10
Excellent location, excellent stuff, excellent room and facilities
Pros:

Mainly the crew. So nice and attendance and helpful!
We forgot bag at the room when rushed to the airport, they kindly drove it to us to the airport within 15 min so we don’t miss our flight and ask nothing in return! Totally greatful

Cons:

Nothing at all

2026-07-08 • via Nuitee
P
Ploynapat • couple • th
10
2026-07-07 • via Nuitee
S
Shira • solo_traveller • il
9
2026-07-06 • via Nuitee
E
Eli • solo_traveller • il
10
2026-06-27 • via Nuitee
C
Chao-hung • couple • tw
5
2026-06-27 • via Nuitee
E
Eli • solo_traveller • il
10
2026-06-27 • via Nuitee
K
K.koi • solo_traveller • th
10
2026-06-21 • via Nuitee
G
Glen • couple • gb
9
Pros:

Very quiet, good gym, staff very friendly

Cons:

Limited food options

2026-06-21 • via Nuitee
A
ABDULLAH • solo_traveller • ae
7
Cons:

طاقم لايجيد اللغة الانجليزية وغير متعاونين مع الضيوف في تحقيق مطالبهم.

2026-06-16 • via Nuitee