Hotel Santa Ana Luxury Rentals - SANTA ANA

Hotels
7.5 (28 reviews)
Avenida Carrera 9 #113-27 , Bogotá , co
jacquelincruz74@gmail.com

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Facilities

Non-smoking rooms
Room service
Family rooms
Luggage storage
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Hot tub/Jacuzzi
Currency exchange
See all facilities

Review Highlights

Pros:
Kind staff
Good location
Clean facilities
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
6.08
Reviewers mentioned cleanliness issues, including ants in the bed and hair everywhere.
Service
8.55
Staff were described as kind and attentive throughout reviews.
Location
8.59
The hotel is conveniently located near the German embassy.
Room Quality
6.04
Rooms were noted as small and some complained about the condition of the facilities.
Amenities
8.07
The pool was mentioned positively as an amenity.
Value for Money
7.03
Mixed sentiments regarding value, with some expecting more based on cost.
Food and Beverage
8.08
Breakfast service received positive remarks.
Overall Experience
7.55
Overall sentiment reflects a decent experience with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 11:35

Property Description

Luxurious Accommodation

Indulge in luxury at Hotel Santa Ana Luxury Rentals - SANTA ANA, offering elegantly designed rooms with modern amenities for a comfortable stay.

Convenient Location

Located in the vibrant Usaquen district, our hotel is conveniently situated near major attractions such as Unicentro Shopping Mall, perfect for both leisure and business travelers.

Relaxing Amenities

Unwind and rejuvenate at our hotel's hot tub or take in stunning city views from select rooms, ensuring a relaxing and memorable stay.

To experience luxury and convenience in Bogotá, book your stay at Hotel Santa Ana Luxury Rentals - SANTA ANA today!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7.5
Based on 28 reviews
Cleanliness: 6.08
Service: 8.55
Location: 8.59
Room Quality: 6.04
Amenities: 8.07
Value for Money: 7.03
Food and Beverage: 8.08
Overall Experience: 7.55
V
Valera • solo_traveller • us
9
2025-10-01 • via Nuitee
F
Fani • solo_traveller • do
9
2025-09-29 • via Nuitee
H
Hermann • couple • co
8
Pros:

Muy amable la propietaria y los empleados

Cons:

Muy bien

2025-09-05 • via Nuitee
I
Isabell • solo_traveller • co
10
Pros:

Las estaciones excelentes , es muy cómodo y el personal en a tencion son muy amables y atentos con la gente, volvería a quedarme en el ,..es en exelente hotel.

Cons:

No todo estubo perfecto...

2025-09-05 • via Nuitee
F
Felipe • couple • co
10
2025-09-03 • via Nuitee
J
Jorge L • family_with_children • ec
6
Solicita toallas y sábanas
Pros:

La piscina

Cons:

No cambian las sábanas ni toallas

2025-08-31 • via Nuitee
A
Andrea • family_with_children • ec
9
Cons:

Toalla manchada

2025-08-29 • via Nuitee
J
Juan • solo_traveller • co
9
2025-08-28 • via Nuitee
S
Sanchez • couple • co
7
2025-08-28 • via Nuitee
R
Rojas • solo_traveller • co
8
Pros:

The place is near the German embassy, the staff were kind all the time and helped me to find transportation to the airport.

Cons:

Size of the room, very small. Doesn’t have a mini fridge.

2025-08-26 • via Nuitee
P
Posada Suarez • solo_traveller • co
5
Pros:

La atención de la señora que me ofreció el servicio de desayuno.

Cons:

La primera habitación que me asignaron estaba bien, pero todo el que llegaba se escuchaba adicional si se sentaban en el mueble de la sala de estar a conversar escuchaba todo en l habitación.

2025-08-23 • via Nuitee
L
Lina Fernanda • extended_group • co
4
Cons:

La ducha estaba rota, la falta cordialidad, el lugar no era tan cómodo, no había dónde colocar las maletas y acomodar la ropa. En las fotos parecía más agradable. Muy pequeño el espacio del cuarto para el valor de la estancia.

2025-08-17 • via Nuitee
J
Julio Cesar • couple • co
9
2025-08-17 • via Nuitee
A
Andrea • couple • ec
10
2025-08-16 • via Nuitee
M
Maria Fernanda Sanchez • extended_group • co
10
Pros:

El lugar muy limpio, el personal excelente la señora blanca muy formal y muy pendiente de que no nos hiciera falta nada.

2025-08-12 • via Nuitee
B
Bolivar • family_with_children • co
8
2025-08-11 • via Nuitee
S
Santiago • solo traveller • us
5
Guess I got what I paid for
Pros:

Location and staff

Cons:

In and out can be difficult at certain times…
Could be a bit cleaner. There were ants in the bed and hair everywhere.

2025-06-30 • via Nuitee
T
Tatiana • young couple • co
8
Very good
2025-06-08 • via Nuitee
J
Jorge • young couple • co
7
Good
2025-05-18 • via Nuitee
B
Bill • solo traveller • co
1
If you’re a masochist stay in this torture box you will love it
Pros:

There was nothing to like

Cons:

This location had no hot water, no windows, I felt sleeping in a walking closet with very low ceiling

2025-04-25 • via Nuitee