Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Daily cleaning services
Cons:
Check-in delays
Cleanliness issues
Inaccurate room descriptions

Categories

Cleanliness
7.11
Bedsheet had stains and room insulation was poor, but rooms are cleaned daily.
Service
7.58
Service needs improvement as check-in was slow, but other staff were helpful.
Location
8.62
Convenient location for nearby attractions and restaurants.
Room Quality
7.07
Room views were misleading and some rooms were poorly located.
Amenities
8.6
Facilities were good with scheduled daily activities for guests.
Value for Money
8.06
Overall value is acceptable for location and room quality.
Food and Beverage
8.11
Breakfast buffet mentioned positively, though not detailed.
Overall Experience
8.08
Overall stay was pleasant, despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:52

Property Description

Luxurious Hawaiian Getaway

Modern Amenities: Experience the newly transformed Lobby, Starbucks Lounge, and modernized pool deck at Ala Moana Hotel by Mantra. Enjoy ocean and city skyline views from rooms equipped with flat-screen TVs and free WiFi.

Dining Options: Indulge in a delicious a la carte breakfast at Café 410 and explore the 2 on-site restaurants. Select suites offer dining areas for added convenience.

Convenience and Relaxation: Take a dip in the swimming pool, work out at the fitness centre, or grab essentials from the on-site convenience store. With a prime location near top attractions, including Waikiki Beach and Ala Moana Shopping Center, your Hawaiian adventure awaits at Ala Moana Hotel - Resort Fee Included.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Children Breakfast Rates are NOT included into rate booked. Children 0 - 3 Dine Free / Children's Menu Available for 4 years + (Payable Direct to Café 410 Upon Consumption).

Daily Amenity Fee includes a number of amenities including: Guest Internet Access, cultural activities and lobby entertainment, 2 refillable stainless steel logo water bottles, 10% discounts off of all dining options in the hotel, Premier Passport to Ala Moana Shopping Center and more. Inclusions are subject to change and based on availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 2633 reviews
Cleanliness: 7.11
Service: 7.58
Location: 8.62
Room Quality: 7.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.11
Overall Experience: 8.08
B
Brooke • couple • us
6
Perfect location for Ala Moana and entrance to Waikiki.
Pros:

Located next to Ala Moana shopping center and at the edge of Waikiki. Across the street from Ala Moana beach park.

Cons:

Stray hairs in the bathroom. Stain in the sheets. Stain on one of the towels.

2026-10-30 • via Nuitee
I
Ikuko • solo_traveller • us
9
2026-10-29 • via Nuitee
C
Charles • solo_traveller • us
10
2026-10-29 • via Nuitee
D
Deborah • couple • au
7
Would request a room on a higher level away from lifts next time.
Pros:

We stay at Ala Moana once a year and enjoy its amenities and location. Refurbished room was very nice. Location next door to shopping centre is a big bonus.

Cons:

Room 802 is very near central lifts and we could hear the continuous travelling of lifts going up and down until late at night making it difficult to sleep. A little disappointing for our stay.

2026-10-26 • via Nuitee
S
Sevaaetasi • couple • us
10
2026-10-26 • via Nuitee
M
Mark • couple • us
9
2026-10-25 • via Nuitee
S
SHENLEI • couple • jp
8
2026-10-25 • via Nuitee
W
Whaimutu • couple • nz
10
1 night stay
Pros:

Handy to everything. Was good for one night stay before we flew home.

Cons:

No comment

2026-10-24 • via Nuitee
H
Hanzhen • couple • us
4
2026-10-24 • via Nuitee
D
David • couple • us
6
2026-10-23 • via Nuitee
S
Stella • couple • us
10
Fun and relaxing.
Pros:

Convenient location

2026-10-22 • via Nuitee
V
Vicki • couple • au
10
2026-10-22 • via Nuitee
案田 • couple • jp
1
No reuse
Pros:

Nothing good

Cons:

The worst room

2026-10-22 • via Nuitee
S
Steven • extended_group • gb
10
A lovely hotel and breakfast was nice, the real treat was the water bottle used it all holiday, thank you ☺️
Pros:

Right next to the shopping centre, which some of the party enjoyed

Cons:

Nothing

2026-10-21 • via Nuitee
O
Olga • couple • us
8
Pros:

Great location is you like shopping and dining.

Cons:

Located on street with very busy traffic, too much of big city traffic noise on level 6 where we stayed.

2026-10-20 • via Nuitee
P
Pamela • couple • us
7
We enjoyed it at Ala Moana Hotel, I think it was a very pleasant stay. And staff was really nice.
Pros:

Location was great. It was walking distance to the mall and beach.

Cons:

We wanted to get something to eat and there was a card in the room with a restaurant that had sandwiches, pasta and pizza as well and also delivered. So we ordered a few items on the menu but it was cold when we got it. And one of the items didn't have the sauce that went with it. It was $60 dollars worth of food. I would have expected more from this restaurant being that it was recommended by the hotel. And they didn't take international cards as well. That is the one thing that we didn't like at all.

2026-10-19 • via Nuitee
M
Matthew • couple • us
10
Perfect
Pros:

Close to everything, very nice welcome gifts

2026-10-18 • via Nuitee
R
REMI • couple • pf
9
Perfecto para una corta estancia
Pros:

La habitación, la limpieza y sobretodo el silencio con las otras habitaciones.

Cons:

Nada

2026-10-17 • via Nuitee
T
TOMOHIRO • solo_traveller • jp
10
2026-10-17 • via Nuitee
W
Walter • couple • at
8
2026-10-16 • via Nuitee